Grand Resort Hotel - Mt Laurel - Philadelphia

For local users exploring the "Hotels Near Of Me" category, the Grand Resort Hotel - Mt Laurel - Philadelphia, situated at 915 NJ-73, Mt Laurel Township, NJ 08054, USA, presents itself as a potential lodging option, especially for those seeking a property with 'resort' in its name, which typically implies more extensive facilities or a leisure focus. The hotel can be reached directly at (856) 372-1170 or +1 856-372-1170 for inquiries. This objective introduction will detail the hotel's environment, services, features, and any available promotional information, drawing upon publicly accessible data and recent guest reviews.

The environment of the Grand Resort Hotel - Mt Laurel - Philadelphia is located along NJ-73, a major thoroughfare in Mt Laurel Township. This positioning suggests easy vehicular access and proximity to other commercial establishments common to highway-side locations. The term "resort" in the name implies a more comprehensive set of amenities or a leisure-oriented atmosphere. However, recent guest feedback provides a more grounded perspective. One review describes the hotel as "not terrible, but there is not anything overtly positive to say about it either," indicating a rather unremarkable environment. Another guest noted a significant issue with room temperature, implying discomfort even when outside temperatures were not extreme. The overall impression from reviews suggests that while the location on a main road offers accessibility, the internal environment of the hotel may not fully align with the typical expectations associated with a "resort," especially in terms of modern comfort and maintenance. The hotel may cater to events, such as the "joyous wedding weekend" mentioned by a guest, which would imply spaces for gatherings, but this does not necessarily translate to a resort-like ambiance throughout the property for individual guests.

In terms of services, a fundamental expectation for any hotel is reliable customer support and basic amenities. Guests have reported inconsistencies in service delivery. For instance, inquiries about non-functional live TV were met with "no help" from the front desk. A critical issue highlighted is the difficulty in getting towels, requiring multiple calls and significant delay. Similarly, guests staying for multiple nights reported having to "throw my dirty towels in the bins in the hallway and take my trash out as well because nobody has come to clean the room yet," raising questions about the standard housekeeping service for extended stays. This indicates a potential lack of proactive service or clear communication regarding cleaning schedules. While the hotel's status as a "resort" might suggest a wide array of services, the specific issues raised by guests point to deficiencies in basic, expected hotel services. Information regarding typical services like a 24-hour front desk is standard for most hotels, but the effectiveness of this service, as seen from the reviews, is questionable. The hotel may offer Wi-Fi, but its reliability or speed is not directly commented upon in the provided reviews. Given its name, there might be a pool, fitness center, or dining options on-site, but explicit details and their condition are not affirmed by the available customer feedback.

The features of the Grand Resort Hotel - Mt Laurel - Philadelphia's guest rooms and overall property are crucial for guest satisfaction. A glaring feature highlighted by guests is the absence of "live tv in any guest room in the entire hotel," a highly unusual and frustrating experience for modern travelers. This significantly impacts in-room entertainment and access to current events. The rooms are described as "in need of major updating," suggesting an outdated aesthetic and potentially functional issues. This is corroborated by a guest struggling with air conditioning, stating the "temperature in the room just rises" to uncomfortable levels even on moderately warm days, with attempts by staff to fix it proving largely ineffective. The non-functional air conditioning, coupled with delayed delivery of requested towels, points to significant maintenance and operational issues within the rooms. While the name "resort" suggests features like expansive grounds, multiple dining venues, or recreational activities, the provided reviews focus on negative aspects related to fundamental room features and maintenance. Without further information, it's difficult to confirm specific features such as on-site restaurants, a fitness center, or a pool, and more importantly, their current operational status or condition. The reviews indicate that basic in-room amenities like comfortable climate control and working televisions are not reliably provided. The experience of "not anything overtly positive to say about it" suggests a lack of distinguishing positive features beyond the bare minimum for accommodation.

Regarding promotional information, specific deals for the Grand Resort Hotel - Mt Laurel - Philadelphia are not detailed in the provided information. As an independent or smaller brand hotel, it may not be affiliated with a large loyalty program like major chains (e.g., Hilton Honors, Marriott Bonvoy). However, hotels often offer promotions such as:

• Direct Booking Discounts: Incentives for booking directly through their website or phone.
• Seasonal Packages: Special rates during off-peak seasons or for holiday periods.
• Group Rates: Discounts for wedding blocks, corporate events, or other large bookings, which would align with its apparent function as an event venue.
• Long-Stay Discounts: Reduced rates for guests staying multiple nights.

Potential guests are strongly advised to contact the hotel directly via phone at (856) 372-1170 or +1 856-372-1170 to inquire about current promotions and to verify the operational status of all desired amenities and services. Based on the customer reviews, a significant cautionary note is warranted. The pervasive issues with basic in-room features (no live TV, heating/cooling problems), inconsistent service (delayed towels, lack of housekeeping), and general perception of the hotel being "in need of major updating" suggest that the "resort" designation may be more aspirational than reflective of its current state. The explicit warnings from guests to "Beware in booking this place!!!" and the overall negative tone regarding cleanliness and functionality indicate that while it is listed under "Hotels Near Of Me," potential visitors should manage their expectations very carefully and consider the potential for significant discomfort and inconvenience, particularly if they are expecting standard hotel amenities and services.