Holiday Inn Club Vacations Smoky Mountain Resort, an IHG Hotel ico

Holiday Inn Club Vacations Smoky Mountain Resort, an IHG Hotel

Hotels Near Of MeTennesseeSevier CountyGatlinburgAirport Road

404 Airport Rd, Gatlinburg, TN 37738, USA

4.0

WARNING - the timeshare presentation advertised $150-$200 for a 3 night stay is very misleading. You are not guaranteed to stay at an IHG hotel. You may be booked elsewhere, such as an inn or motel (50% or LESS of the value you thought). Be mindful when they send the confirmation email if you’re already signed up. If the address is not the Express, you are not at an IHG property. Extremely sleazy and this has twisted my perspective on IHG. Not exactly a good selling tactic either geniuses, put us up in a completely different run down hotel to sell us a $50,000 vacation contract. I do not think IHG or IHG Club Vacations are ethical companies. What kind of hotel advertises a discounted 3 night stay at ANOTHER hotel?!?! Hilton has proven to be the better buy every time. At least they’d put me up in their own hotels or similar quality, not a motel.

R. M.
  • Overview
  • (865) 908-1700
  • www.holidayinnclub.com

Hours

Monday 7:00 AM - 11:00 PM
Tuesday 7:00 AM - 11:00 PM
Wednesday 7:00 AM - 11:00 PM
Thursday 7:00 AM - 11:00 PM
Friday 7:00 AM - 11:00 PM
Saturday 7:00 AM - 11:00 PM
Sunday 7:00 AM - 11:00 PM

Holiday Inn Club Vacations Smoky Mountain Resort, an IHG Hotel Introduce

Hello, fellow Tennesseans! When the call of the mountains beckons, and you're dreaming of a getaway filled with breathtaking scenery, outdoor adventure, and family fun, Gatlinburg often tops the list. Choosing the right accommodation can make all the difference, and today, we're focusing on a popular choice for locals and visitors alike: the Holiday Inn Club Vacations Smoky Mountain Resort, an IHG Hotel. This resort is designed to offer a comfortable and engaging experience, particularly for families looking to create lasting memories in the heart of the Smokies.

The Holiday Inn Club Vacations Smoky Mountain Resort is not just a hotel; it's a destination within itself, offering a unique vacation experience. Unlike traditional hotel rooms, this resort primarily features spacious villa-style accommodations, providing more room to spread out and enjoy your stay. The lodge-inspired design blends seamlessly with the natural beauty of the surrounding mountains, creating a welcoming and cozy atmosphere. From the moment you arrive, you’ll notice the commitment to providing a relaxing environment with a wide range of amenities tailored for various ages and interests. Whether you're planning an action-packed week of hiking and exploring or a leisurely escape with plenty of on-site activities, this resort aims to cater to your every need, making it an excellent choice for a true Gatlinburg retreat.

Strategically located at 404 Airport Rd, Gatlinburg, TN 37738, the Holiday Inn Club Vacations Smoky Mountain Resort boasts an excellent position that offers both convenience and accessibility to the best of Gatlinburg. Its proximity to downtown Gatlinburg means that many popular attractions, dining establishments, and shopping venues are just a short walk or a quick trolley ride away. You'll find yourself moments from the Gatlinburg Convention Center, the Gatlinburg Space Needle, and the entrance to the Great Smoky Mountains National Park, making it incredibly easy to immerse yourself in the local charm and natural wonders. For those traveling by car, the resort is readily accessible via well-maintained roads, and ample parking is typically available on-site, which is a significant advantage in a bustling tourist area. The location on Airport Road, while central, also provides a slight remove from the immediate intensity of the main Parkway, offering a balance of lively access and a more peaceful setting. This superb accessibility ensures that your time is spent enjoying your vacation, not navigating complex logistics.

The Holiday Inn Club Vacations Smoky Mountain Resort offers a wide array of services designed to make your stay as comfortable and convenient as possible. These services are geared towards enhancing your vacation experience, whether you're traveling solo, as a couple, or with a large family. The resort aims to provide a comprehensive and hassle-free environment.

  • Front Desk Services: While specific hours may vary, the resort typically offers comprehensive front desk assistance for check-ins, check-outs, and general inquiries. Guests are advised to contact the property at least 48 hours before arrival for specific check-in arrangements.
  • Complimentary Wi-Fi: High-speed internet access is available throughout the property, allowing guests to stay connected, stream entertainment, and plan their daily activities with ease.
  • Laundry Facilities: On-site laundry facilities, including in-unit washers and dryers in many villas, are a major convenience, especially for longer stays or families with children.
  • Housekeeping Services: While the frequency may vary for vacation club properties, some level of cleaning service is provided, with mid-week villa refreshes available for stays of 5 days or longer.
  • Concierge Services: Personalized concierge services are available, often contacting members prior to arrival to assist with special arrangements or provide local recommendations.
  • ATM/Banking Services: An on-site ATM provides easy access to cash withdrawals, adding to the convenience for guests.
  • Area Shuttle (surcharge): For added convenience, an area shuttle service may be available, allowing guests to explore Gatlinburg without the need for their own vehicle.
  • Gift Shop/Newsstand: A small shop on-site for last-minute necessities, souvenirs, and snacks.
  • Tour and Ticket Assistance: Staff can often provide help with booking local tours and attractions, simplifying your vacation planning.

What truly makes the Holiday Inn Club Vacations Smoky Mountain Resort appealing are its extensive features and highlights, which cater to a diverse range of interests and ensure there's never a dull moment. These amenities are carefully curated to provide entertainment, relaxation, and a genuine vacation experience for all ages.

  • Indoor and Outdoor Pools with Waterslide: The resort boasts both indoor and outdoor swimming pools, including a thrilling waterslide, offering year-round aquatic fun regardless of the weather. This is a huge hit with families, providing hours of entertainment.
  • Two Hot Tubs: For ultimate relaxation, two hot tubs are available, perfect for unwinding and soothing tired muscles after a day of exploring the mountains or enjoying the resort's activities.
  • Splash Hollow Indoor Water Feature: A dedicated indoor water play area, specifically designed for younger guests, ensuring safe and exciting water adventures.
  • Arcade/Game Room and Billiards/Pool Table: An on-site arcade and game room, along with a billiards table, offer additional entertainment options for guests of all ages, providing a lively space for friendly competition.
  • Fitness Center: A well-equipped fitness center allows guests to maintain their workout routines even while on vacation.
  • Outdoor Fire Pit and Barbecue Grills: Perfect for enjoying the crisp mountain air, these outdoor amenities provide opportunities for cozy evenings around a fire and casual outdoor dining.
  • Spacious Villa Accommodations: The resort features a variety of villa sizes, including one, two, three, and even four-bedroom options. Most villas come with a full kitchen (including a full-sized refrigerator/freezer, dishwasher, stovetop, oven, microwave, and cookware), living and dining areas, a fireplace, and a private balcony or patio, offering a true home-away-from-home experience.
  • In-Unit Washer and Dryer: A significant convenience for longer stays or families, allowing for laundry to be done privately within your villa.
  • Children's Pool and Playground: Dedicated areas for younger guests to play and enjoy, ensuring a family-friendly environment.
  • Lobby Fireplace: A cozy touch in the lobby, providing a warm and inviting atmosphere, especially during cooler seasons.

For those looking to make the most of their visit to the Holiday Inn Club Vacations Smoky Mountain Resort, it's always a good idea to check for current promotions and special offers. As an IHG Hotel, the resort frequently provides various deals that can enhance your stay. These often include specific "4-Day/3-Night Getaway" packages that may offer discounted rates. It's important to note that some deeply discounted packages might be associated with an invitation to attend a timeshare sales presentation. While these presentations are part of how the resort offers such deals, guests are advised to read the terms and conditions carefully regarding these offers, as some past reviews have highlighted issues related to the booking fulfillment and the quality of partner hotels for package stays. Beyond these specific packages, you might find standard hotel promotions such as AAA/CAA rates, government/military discounts, or senior discounts. IHG Rewards Club members may also have access to exclusive member-only rates and benefits. The best way for locals in Tennessee to find out about the most current and relevant promotions is to visit the official Holiday Inn Club Vacations website directly or contact the resort via phone. They often have seasonal deals or special packages tailored to different types of vacations, from romantic getaways to family adventures. By reaching out directly, you can ensure you are getting the most accurate and beneficial information for your planned trip.

Should you wish to connect with the Holiday Inn Club Vacations Smoky Mountain Resort for reservations, inquiries, or more detailed information, please use the following contact details:

Address: 404 Airport Rd, Gatlinburg, TN 37738, USA

Phone: (865) 908-1700

Mobile Phone: +1 865-908-1700

In conclusion, for locals across Tennessee seeking an enriching and convenient escape to the Great Smoky Mountains, the Holiday Inn Club Vacations Smoky Mountain Resort, an IHG Hotel, presents a compelling option. Its prime location offers unparalleled access to Gatlinburg’s vibrant downtown attractions and the serene beauty of the National Park, allowing for both adventure and relaxation right at your fingertips. The resort’s standout features, particularly its diverse range of spacious villa accommodations with full kitchens and in-unit laundry, make it an exceptionally suitable choice for families or groups desiring a true home-away-from-home experience. Furthermore, the impressive array of recreational amenities, including the indoor and outdoor pools with a waterslide, hot tubs, and game rooms, ensures that there’s always something enjoyable to do on-site, regardless of the weather. While some promotions may involve timeshare presentations, the overall value and family-centric offerings of the resort remain a strong draw. For Tennesseans looking to make lasting memories in one of the state's most beloved destinations, this resort offers a comfortable, amenity-rich, and ideally located base for your next Smoky Mountain adventure.

Holiday Inn Club Vacations Smoky Mountain Resort, an IHG Hotel Photos

Holiday Inn Club Vacations Smoky Mountain Resort, an IHG Hotel 4
Holiday Inn Club Vacations Smoky Mountain Resort, an IHG Hotel 4
Holiday Inn Club Vacations Smoky Mountain Resort, an IHG Hotel 4
Holiday Inn Club Vacations Smoky Mountain Resort, an IHG Hotel 4
Holiday Inn Club Vacations Smoky Mountain Resort, an IHG Hotel 4
Holiday Inn Club Vacations Smoky Mountain Resort, an IHG Hotel 4
Holiday Inn Club Vacations Smoky Mountain Resort, an IHG Hotel 4
Holiday Inn Club Vacations Smoky Mountain Resort, an IHG Hotel 4
Holiday Inn Club Vacations Smoky Mountain Resort, an IHG Hotel 4
Holiday Inn Club Vacations Smoky Mountain Resort, an IHG Hotel 4

Holiday Inn Club Vacations Smoky Mountain Resort, an IHG Hotel Location & Map

404 Airport Rd, Gatlinburg, TN 37738, USA

Reviews

WARNING - the timeshare presentation advertised $150-$200 for a 3 night stay is very misleading. You are not guaranteed to stay at an IHG hotel. You may be booked elsewhere, such as an inn or motel (50% or LESS of the value you thought). Be mindful when they send the confirmation email if you’re already signed up. If the address is not the Express, you are not at an IHG property. Extremely sleazy and this has twisted my perspective on IHG. Not exactly a good selling tactic either geniuses, put us up in a completely different run down hotel to sell us a $50,000 vacation contract. I do not think IHG or IHG Club Vacations are ethical companies. What kind of hotel advertises a discounted 3 night stay at ANOTHER hotel?!?! Hilton has proven to be the better buy every time. At least they’d put me up in their own hotels or similar quality, not a motel.

Jun 03, 2025 · R. M.

I'm not sure what department "Silver" works in but I had been trying to cancel a reservation for 3 days. I was blind transferred from IHG call center to her, no one could find my reservation or cancel for me. "Silver" was able to locate it but ran right over me speaking, I asked her why she was able to cancel/locate but none of her colleagues were trained or educated enough to do the same. She proceeded to unload on me and tell me I was rude and hung up the phone. I finally spoke with a manager Misty who was able to provide me verbal and written confirmation of my cancellation after four times being dumped into her voicemail because "silver"refused to take my call. IHG and Holiday Inn Vacations do better, train your employees better, don't make the client do your jobs. Do better. I hope silver gets some serious management training otherwise I don't think challenging customer service is for her.

Jun 13, 2025 · Meghan M

Yeah, their timeshare people, really know how to run game on you. First time staying, and they give you a really nice 4-star room, then your next in some 2 to 3 star room. Like an upscale hooker suite. Not me, but like in the movies where it's like " it doesn't have roaches and we need a place to stay a few days. This is suitable but not like that first timeshare room and who really thinks to grown full adults besides your grandparents that sleep on a full mattress or want to sleep separate from their loved one

Jun 01, 2025 · Jimmy Lane

Location is ideal, rooms are spacious and nice, pools are pretty decent, but the positives end there... Don't expect comfortable beds, think more of springs in your back and pillows made of egg cartons. Don't expect breakfast in the hotel or for them to provide you with anything necessary to make decent coffee. We had a great view on a very nice balcony and I really looked forward to waking up, sitting on that balcony with a coffee in the morning. No coffee or creamer in the room, went to the front desk, she sold me coffee but had no creamer to sell, said she could send creamer packets up to the room later. I asked why she couldn't just give me the creamer and she said not possible but told me I could walk to a store 2 blocks down. So that's what I did. Freaking store was closed, I'm not happy, just wanted coffee and a view when I woke up. On the way back I stopped in the hotel across the street, they had a coffee bar and Starbucks in the lobby, got a coffee and their front desk gave me a handful of creamer to take back to my hotel room. They were way more pleasant too. I probably should mention that I had to stay in a friend's room because after this vacation was booked and paid for by 2 separate families, they called me to tell me since I used a promotional deal I wasn't allowed to stay there at the same time as my friends. I was allowed to join them in their 2 bedroom accommodation, but I had to give up my separately booked room. The kids got kicked into the living room to live for the trip and two couples had the bedrooms. It wasn't ideal at all. Our room had an attached mother in law suit, basically a second room that was vacant the whole time, but they wouldn't give it to me. Not overly impressed with whoever booked me, the front desk people, or the lack of extras that came with the rooms. Unsure if it was my luck or how often they do this, but also while there they decided to run a fire drill and set off the alarm and kept it going until every room (over 800 rooms) was checked to make sure the alarm and strobe lights were working, so that was awesome too.

Jun 01, 2025 · David Marcucci

only good thing about this hotel is the rooms & location of property. signature rooms are beautiful but everything else SUCKS & doesn’t make any logical sense. if you have signature rooms, get ready for a view of garbage & construction. construction every morning & loud noise every morning before 8-9am. most of the people staying at this resort are on vacation, shouldn’t have to be woken up by loud noises every morning and should be able to RELAX. this is not relaxing. this place/management needs to do better! ya’ll should be ashamed of how much money you charge for these rooms & this is what you give paying customers!

May 22, 2025 · Kayley Murphy

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