Comfort Suites Gatlinburg Downtown-Convention Center ico

Comfort Suites Gatlinburg Downtown-Convention Center

Hotels Near Of MeTennesseeSevier CountyGatlinburgReagan Drive

321 Reagan Dr, Gatlinburg, TN 37738, USA

4.0

Pros: This is a new hotel with modern facilities. It’s very close to the main street, making it convenient to reach everything by foot. The room is spacious and includes a microwave, which is a nice bonus. Cons: The underground parking is inaccessible from inside the hotel when you first arrive. The air conditioning is loud—even when turned off, it doesn’t completely stop. There is no staff support. Although the front desk promised someone would come to check, no one ever showed up. I was shocked to see a young housekeeping staff member spit directly onto the carpet in the hallway. I was originally planning to give this hotel 4 stars, but that last issue was simply unacceptable.

Yuxing
  • Overview
  • (865) 267-0474
  • www.choicehotels.com

Comfort Suites Gatlinburg Downtown-Convention Center Introduce

Planning a visit to the vibrant heart of the Smoky Mountains? If you're a Tennessee local looking for a fresh and conveniently located place to stay in Gatlinburg, the Comfort Suites Gatlinburg Downtown-Convention Center might just be what you’re looking for. Situated at 321 Reagan Dr, Gatlinburg, TN 37738, USA, this newer hotel offers a modern experience just steps away from the bustling Parkway and the Gatlinburg Convention Center.

Gatlinburg has long been a favorite destination for Tennesseans, offering a unique blend of natural beauty, family-friendly attractions, and charming local businesses. Finding the right accommodation that balances comfort, accessibility, and value is key to making the most of your trip. The Comfort Suites Gatlinburg Downtown-Convention Center aims to provide just that, with its contemporary design and strategic location designed to appeal to visitors eager to explore everything Gatlinburg has to offer on foot.

As a relatively new addition to Gatlinburg’s hospitality scene, this Comfort Suites property boasts up-to-date facilities and spacious rooms, a significant advantage for travelers seeking modern comforts. While some guest experiences have noted areas for improvement, particularly concerning initial arrivals and staff interactions, the core appeal of its prime location and clean, well-appointed rooms remains a consistent highlight. This article will delve into what makes this hotel a suitable option for local users in Tennessee, covering its location, the services you can expect, and its key features, ensuring you have a clear picture before you book your next Smoky Mountain adventure.

For Tennessee residents, quick getaways to Gatlinburg are common, and having a reliable, comfortable, and accessible base is essential. The Comfort Suites Gatlinburg Downtown-Convention Center positions itself as an ideal choice for those looking to immerse themselves in the downtown Gatlinburg experience without the constant need for a car. Its proximity to major attractions, coupled with its modern amenities, makes it a strong contender for your next trip, whether it’s for a family vacation, a romantic escape, or attending an event at the Convention Center. We’ll explore how this hotel stacks up in providing a great stay from a local’s perspective.

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Location and Accessibility

The Comfort Suites Gatlinburg Downtown-Convention Center enjoys a highly desirable location at 321 Reagan Dr, Gatlinburg, TN 37738, USA. For Tennessee locals familiar with Gatlinburg, this address immediately signals prime accessibility to the town’s core attractions. Situated downtown and near the Convention Center, the hotel offers an unparalleled convenience that truly sets it apart.

One of the most significant advantages of this location is its walkability. Guests can easily step out of the hotel and find themselves within a very short stroll of the famous Gatlinburg Parkway. This means instant access to a myriad of shops, restaurants, entertainment venues like Ripley's Aquarium of the Smokies, and the various attractions that line the main street. Being able to leave your car and explore on foot is a massive benefit in Gatlinburg, where parking can sometimes be a challenge and traffic on the Parkway can be heavy, especially during peak seasons.

For those attending events, its name, "Downtown-Convention Center," highlights its direct proximity to the Gatlinburg Convention Center. This makes it an ideal choice for business travelers or attendees of conventions and conferences, allowing them to walk to and from their events with ease, saving time and transportation costs.

Beyond the immediate downtown area, the hotel’s location also provides convenient access to the majestic Great Smoky Mountains National Park. While not directly adjacent to a park entrance, the short drive from the hotel makes it a practical base for exploring the park’s hiking trails, scenic overlooks, and natural beauty. This dual accessibility to both urban attractions and natural wonders is a major draw for visitors.

Regarding transportation, while the hotel offers underground parking, it’s worth noting from guest feedback that initial arrival and access to the hotel from this parking area might require some clarification upon check-in. However, once settled, the ability to walk everywhere largely mitigates the need to move your vehicle frequently. The Gatlinburg Trolley system also has stops conveniently located throughout the downtown area, offering another easy way to navigate without driving.

In summary, the Comfort Suites Gatlinburg Downtown-Convention Center's location is a significant asset, placing guests right in the heart of the action while providing easy access to the natural splendor of the Smoky Mountains. This prime spot ensures that Tennessee locals can maximize their time enjoying Gatlinburg's unique offerings.

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Services Offered

As a new hotel with modern facilities, the Comfort Suites Gatlinburg Downtown-Convention Center is designed to offer a range of services aimed at providing a comfortable and convenient stay. While specific services can always evolve, based on the brand's standards and typical guest expectations, here are the services generally offered:

  • Complimentary Hot Breakfast: A staple of the Comfort Suites brand, guests can usually expect a diverse and free hot breakfast each morning. This often includes options like eggs, breakfast meats, waffles, cereals, fresh fruit, yogurt, and coffee, providing a substantial start to your day of exploring Gatlinburg.
  • Free Wi-Fi: High-speed internet access is typically available throughout the hotel, including in all guest rooms and common areas, allowing guests to easily stay connected, stream content, or plan their daily activities.
  • Spacious Rooms with Microwave: Guest rooms are noted for being spacious, a significant comfort, especially for families or longer stays. A key amenity mentioned by guests is the inclusion of a microwave in the room, which is a convenient feature for heating up leftovers or preparing simple snacks.
  • Flat-Screen TVs: Rooms are equipped with modern flat-screen televisions, providing entertainment options for guests during their downtime.
  • Fitness Center: Most Comfort Suites properties offer a fitness center, allowing guests to maintain their workout routines while traveling. It's advisable to confirm the availability and specific equipment during your booking.
  • Indoor Pool: Many Comfort Suites hotels feature an indoor pool, providing a year-round recreation option that's particularly appealing for families or for unwinding after a day of sightseeing.
  • Business Center: For guests who need to catch up on work, print documents, or access a computer, a business center with necessary equipment is often available.
  • 24-Hour Front Desk: A 24-hour front desk ensures that staff are available around the clock to assist with check-ins, check-outs, local recommendations, or any immediate guest needs.
  • Parking Facilities: The hotel offers underground parking, which is a valuable amenity in downtown Gatlinburg. While initial access might require clarification, having on-site parking is a convenience for guests arriving by car.

While these services generally form the core offering, it's always a good practice to confirm specific amenities directly with the hotel prior to your stay, especially if there's a particular service that is essential to your visit. Feedback from guests suggests that while the physical facilities are modern and well-maintained, interactions with staff, particularly at the front desk, might sometimes lack the warmth some guests expect. However, the range of available services aims to ensure a comfortable and self-sufficient stay.

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Features / Highlights

The Comfort Suites Gatlinburg Downtown-Convention Center boasts several key features and highlights that make it a compelling choice for visitors, especially for Tennessee locals seeking convenience and modern comforts in Gatlinburg. These aspects often contribute significantly to the overall guest experience:

  • Brand New and Modern Facilities: A standout feature, as highlighted by guest reviews, is that this is a new hotel. This means guests can expect contemporary design, up-to-date furnishings, and modern infrastructure throughout the property. This is a significant advantage over older establishments, offering a fresh and clean aesthetic.
  • Prime Downtown Walkable Location: Its most significant highlight is its very close proximity to the main street. Being able to easily walk to everything in downtown Gatlinburg – from attractions like Ripley's Aquarium and Anakeesta to countless shops, restaurants, and entertainment venues – is incredibly convenient. This minimizes the need for driving and finding parking, enhancing the overall enjoyment of your trip.
  • Spacious Rooms: Guests consistently praise the spaciousness of the rooms. This is a major benefit, providing more comfort, especially for families or those traveling with more luggage. Generous room size contributes to a relaxed and uncrowded feel during your stay.
  • In-Room Microwave: The inclusion of a microwave in the room is a practical and appreciated bonus. This allows guests to heat up leftovers from Gatlinburg's diverse restaurants, prepare quick snacks, or even manage simple meals, offering flexibility and potentially saving on dining costs.
  • Proximity to Great Smoky Mountains National Park: While located downtown, the hotel is also close to the National Park. For those whose main attraction is exploring the natural beauty of the Smokies, the easy access to the park entrance is a significant highlight, allowing for quick transitions between town activities and outdoor adventures.
  • Value for Location: Many guests consider this hotel a great bargain for its close location to downtown. The combination of modern facilities and a prime spot often translates to excellent value, making it an attractive option for those looking to maximize their experience without overspending on accommodation.
  • Cleanliness and Maintenance: Reviews often highlight that the rooms were clean and everything seemed well attended. A commitment to cleanliness and regular maintenance ensures a pleasant and hygienic environment for guests, which is a fundamental expectation for any hotel stay.

While the hotel offers numerous appealing features, it's also worth noting that some guest feedback mentions potential areas for improvement in staff interactions and minor operational aspects like AC noise or initial parking access. However, the core strengths of its newness, spacious rooms, and unbeatable downtown location firmly establish the Comfort Suites Gatlinburg Downtown-Convention Center as a compelling choice for visitors.

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Promotions or Special Offers

When planning your visit to Gatlinburg, finding a great deal can make your stay even more enjoyable. While I cannot provide real-time, specific promotions, as they change frequently, I can guide Tennessee locals on how to typically find special offers for the Comfort Suites Gatlinburg Downtown-Convention Center. As a modern hotel under the Choice Hotels umbrella, it often participates in various discount programs and seasonal promotions:

  • Official Choice Hotels Website: The most reliable place to find the latest and most accurate promotions is directly on the hotel's page within the official Choice Hotels website. Hotels often list exclusive online deals, seasonal packages, or "book direct" benefits that aren't available elsewhere.
  • Choice Privileges Program: If you travel frequently, consider joining the free Choice Privileges loyalty program. Members often receive exclusive discounts, earn points for free nights, and may get access to members-only rates that provide better value.
  • Seasonal Discounts: Gatlinburg is a popular destination year-round, and hotels often offer promotions tied to different seasons. Look out for "Spring into Summer" rates, "Fall Foliage Specials," or "Winter Wonderland" packages. Booking during the off-season might also yield better rates.
  • Advance Purchase Rates: Many hotels, including Comfort Suites, offer discounted rates for guests who book their stay a certain number of days or weeks in advance. These rates are often non-refundable but can provide significant savings if your travel plans are firm.
  • AAA/AARP Member Discounts: If you are a member of AAA (American Automobile Association) or AARP (formerly the American Association of Retired Persons), be sure to inquire about specific discounts. Many hotels offer special rates for members of these organizations.
  • Government/Military Rates: For active military personnel and government employees, special discounted rates are often available. Always ask if you qualify for these specific offers.
  • Long-Stay Discounts: If you're planning a longer visit to Gatlinburg, some hotels offer reduced rates for stays of three nights or more. It's worth inquiring about extended-stay discounts.
  • Package Deals: Occasionally, the hotel or Choice Hotels might partner with local attractions, dinner shows, or events in Gatlinburg to offer bundled packages. While not a direct room discount, these can provide overall value by combining accommodation with activities.
  • Email Newsletter Subscriptions: Signing up for email newsletters from Comfort Suites or Choice Hotels can alert you to upcoming flash sales, new promotions, or exclusive offers directly in your inbox.

When checking for promotions, always read the terms and conditions carefully to understand any restrictions, such as minimum stay requirements, blackout dates, or cancellation policies. Comparing rates from the official website with reputable third-party booking sites can also help ensure you're getting the best possible deal for your stay at the Comfort Suites Gatlinburg Downtown-Convention Center.

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Contact Information

Should you need to get in touch with the Comfort Suites Gatlinburg Downtown-Convention Center for reservations, inquiries about their facilities, or any other questions regarding your stay, you can reach them using the following contact details:

  • Address: 321 Reagan Dr, Gatlinburg, TN 37738, USA
  • Phone: (865) 267-0474
  • Mobile Phone: +1 865-267-0474

Directly calling the hotel is often the best way to get the most current information, especially regarding specific room availability, amenities, or any operational updates. The front desk staff can assist you with booking and provide details to help you plan your visit.

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Conclusion: Why this place is suitable for locals

For Tennessee locals seeking a getaway to Gatlinburg, the Comfort Suites Gatlinburg Downtown-Convention Center offers a compelling blend of modern comfort and unparalleled convenience, making it a highly suitable choice for a variety of trips. While recent guest feedback highlights areas like initial parking access and staff interactions that could be improved, the core strengths of this hotel firmly position it as an excellent base for exploring the Smokies.

One of its biggest advantages for locals is its prime downtown location. As Tennesseans, we appreciate efficiency and ease, and the ability to walk to everything on the Gatlinburg Parkway is a huge time-saver. No more battling for parking spots or dealing with heavy traffic just to get to your favorite pancake house or souvenir shop. This walkability means more time enjoying the attractions and less time worrying about logistics, making a weekend trip feel truly relaxing and immersive.

Furthermore, as a new hotel with modern facilities, Comfort Suites Gatlinburg provides a fresh and appealing environment. Locals often travel to Gatlinburg for repeat visits, and having a contemporary option with spacious rooms and a microwave offers a comfortable, up-to-date experience that can elevate a familiar destination. The promise of clean, well-attended rooms ensures a pleasant stay, an essential factor for any trip.

The hotel's proximity to the Great Smoky Mountains National Park is another strong selling point for locals who frequently venture into nature. Whether you're planning an early morning hike or a scenic drive, the easy access from the hotel means you can seamlessly transition from town vibrancy to mountain tranquility.

While some minor issues, like the underground parking access or sporadic instances of less-than-warm front desk interactions, have been noted, these are often outweighed by the overall value provided by its location and facilities. For the pragmatic Tennessee traveler, the "great bargain for its close location to downtown" aspect often seals the deal. It’s about getting the most out of your trip to Gatlinburg – convenient access to fun, comfortable lodging, and a modern base from which to explore. By choosing the Comfort Suites Gatlinburg Downtown-Convention Center, locals can confidently plan a trip that prioritizes convenience and comfort, allowing them to fully immerse themselves in all that our beloved Gatlinburg has to offer.

Comfort Suites Gatlinburg Downtown-Convention Center Photos

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Comfort Suites Gatlinburg Downtown-Convention Center 4
Comfort Suites Gatlinburg Downtown-Convention Center 4
Comfort Suites Gatlinburg Downtown-Convention Center 4
Comfort Suites Gatlinburg Downtown-Convention Center 4
Comfort Suites Gatlinburg Downtown-Convention Center 4
Comfort Suites Gatlinburg Downtown-Convention Center 4
Comfort Suites Gatlinburg Downtown-Convention Center 4
Comfort Suites Gatlinburg Downtown-Convention Center 4
Comfort Suites Gatlinburg Downtown-Convention Center 4

Comfort Suites Gatlinburg Downtown-Convention Center Location & Map

321 Reagan Dr, Gatlinburg, TN 37738, USA

Reviews

Pros: This is a new hotel with modern facilities. It’s very close to the main street, making it convenient to reach everything by foot. The room is spacious and includes a microwave, which is a nice bonus. Cons: The underground parking is inaccessible from inside the hotel when you first arrive. The air conditioning is loud—even when turned off, it doesn’t completely stop. There is no staff support. Although the front desk promised someone would come to check, no one ever showed up. I was shocked to see a young housekeeping staff member spit directly onto the carpet in the hallway. I was originally planning to give this hotel 4 stars, but that last issue was simply unacceptable.

Jun 01, 2025 · Yuxing

This hotel is a great bargain for its close location to downtown, we were easily able to walk to anything we needed in Gatlinburg. It is also close to the National Park which was the main attraction for us. The rooms were clean and everything seemed well attended. The front desk staff though was chronically online- when we checked in the gentleman had AirPods in and barely looked at us or said two words to get us settled in. It seemed like everyone at the front desk was just watching things with their AirPods in. Not super welcoming. But we had everything we needed so not a huge deal, just somewhat unprofessional. Breakfast was okay, there was a good amount options but nothing too special- your classic free hotel breakfast.

Apr 27, 2025 · Michaelaina Thorson

Great location!! New hotel within 5 min walk of strip. When you reach the strip you'll be by the Ripley's building. Bubba Gump restaurant is on the street over to your left. We had a double queen jr suite and it was very clean and a decent size room. No pet hotel which is definitely a plus!! Some people are allergic to animals. They also have a pool decent size not the biggest but it works. The breakfast is not the best at all but hey it's free lol. We went out for breakfast. Only one elevator worked but hey it happens at even the 5-star hotels. If you're looking for a clean decent place to stay this will work. The parking lot is veeerrryyy tight and narrow be extra careful.

Apr 14, 2025 · Stephanie

This hotel was so clean nice. I requested a handicap as i recently had knee replacements wanted bars in bathroom. The room was so big. Employees were always friendly kind when we came left. Breakfast was good they kept everything stocked. Definitely a great place to stay.

May 30, 2025 · Kathy Simpson

I had a great experience staying at this hotel. The rooms were very clean, well-organized, and felt super comfortable. Housekeeping was consistent and professional. On top of that, the location was perfect — close to shops, restaurants, and public transportation, which made getting around really easy. It’s a quiet area but still right in the heart of everything. I would definitely recommend this place to anyone looking for a clean hotel with a great location!

Apr 15, 2025 · behi valin

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