Courtyard Gatlinburg Downtown ico

Courtyard Gatlinburg Downtown

Hotels Near Of MeTennesseeSevier CountyGatlinburgAirport Road

315 Airport Rd, Gatlinburg, TN 37738, USA

4.0

The outdoor patio and jacuzzi were part of the decision to book here. Unfortunately, ants, ants, and more ants. The chairs were all crawling with ants. There were ants floating in the jacuzzi. Also, there must be a dumpster on the other side of the fence frome the jacuzzi, because when the winds swirled the smell was nasty 🤢🤮. The fitness room AC was broken. I have no complaints about the room, it was perfect. The amenities...not so much. I'm a Bonvoy member, and Marriott let me down on this one.

Steve Struska
  • Overview
  • (865) 436-2008
  • www.marriott.com

Courtyard Gatlinburg Downtown Introduce

Hello, fellow Tennesseans! When the majestic beauty of the Great Smoky Mountains beckons, and you're planning a trip to the lively town of Gatlinburg, choosing the right place to stay can significantly shape your experience. Whether you’re attending an event at the Convention Center, exploring Ripley's attractions, or embarking on an adventure into the National Park, Gatlinburg offers endless possibilities. Today, we're focusing on the **Courtyard Gatlinburg Downtown**, a hotel that aims to provide a comfortable and convenient base for your mountain adventures. Our goal is to provide you with a clear, engaging, and factual overview from a local’s perspective, helping you decide if this downtown gem is the perfect fit for your next Tennessee getaway.

For us living in Tennessee, a visit to Gatlinburg is a cherished tradition, often filled with exploration, entertainment, and a deep appreciation for nature. We understand the importance of finding accommodations that are not only well-located but also offer the amenities and comfort needed to truly relax after a day of hiking or sightseeing. The **Courtyard Gatlinburg Downtown**, being a Marriott property, generally aims to deliver on these fronts, providing a modern environment with essential services.

While some guest experiences have highlighted areas for improvement, particularly regarding outdoor amenities and staff consistency, many appreciate the hotel’s clean rooms and its excellent central location. It's the kind of place that, for many, serves as a functional and accessible hub for exploring everything Gatlinburg has to offer. Let's delve deeper into what you can expect from the **Courtyard Gatlinburg Downtown**, ensuring you have all the information you need to plan your ideal Smoky Mountain escape.

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Location and Accessibility

The **Courtyard Gatlinburg Downtown** is conveniently located at **315 Airport Rd, Gatlinburg, TN 37738, USA**. While the street name "Airport Rd" might sound misleading for a downtown hotel, this address actually places it in a highly desirable spot known as Historic Nature Trail, which is just off the bustling main Parkway. This strategic location offers a significant advantage, providing the tranquility of being slightly set back from the main strip while maintaining fantastic accessibility to Gatlinburg's core attractions.

One of the strongest highlights of this hotel's location is its **walking distance** to numerous key destinations. It's directly across from the **Gatlinburg Convention Center**, making it an ideal choice for those attending events or conferences. You're also just a short walk from popular attractions such as the **Gatlinburg Space Needle**, Ripley's Aquarium of the Smokies, various moonshine distilleries, and the vibrant shops and restaurants along the Parkway. This walkable access means less time searching for parking and more time enjoying your visit.

Furthermore, the hotel is located on the **Gatlinburg Trolley Route**, providing an easy and convenient way to explore the town without needing your own vehicle. For those venturing further, the entrance to the **Great Smoky Mountains National Park** is only a short drive away, offering quick access to scenic drives, hiking trails, and the natural beauty of the region. Popular spots like Ober Mountain (via the tram) and Anakeesta are also easily reachable from this central location. For locals driving in, finding the hotel is straightforward, and self-parking is available (though a fee may apply).

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Services Offered
  • **The Bistro – Eat. Drink. Connect.®**: An on-site restaurant and bar serving breakfast (for a fee, including Starbucks® coffee) and dinner, as well as evening cocktails.
  • **Indoor Pool**: A heated indoor pool for year-round swimming and relaxation.
  • **Outdoor Patio with Hot Tub and Fire Pit**: A space for guests to relax outdoors, featuring a hot tub and fire pits for evening gatherings. (Note: Some guest reviews have mentioned issues with ants and smells in this area).
  • **Fitness Center**: A 24-hour fitness room equipped for guest workouts (Note: one review mentioned the AC was broken during their stay).
  • **Complimentary High-Speed Wi-Fi**: Available throughout the hotel and in guest rooms.
  • **Business Center**: A 24-hour business center with computers, printing, faxing, and copying services.
  • **Flexible Meeting and Event Space**: The hotel offers meeting rooms, including a Grand Ballroom, suitable for various events and gatherings.
  • **24-hour Front Desk**: For assistance and check-in/check-out services at any time.
  • **Convenience Store/Market**: An on-site market for quick snacks, beverages, and travel essentials.
  • **Dry Cleaning/Laundry Services**: Available for guest convenience.
  • **Room Service**: Offering dining options directly to your room.
  • **Guest Rooms with Refrigerators and Microwaves**: Providing convenience for storing and reheating food.
  • **Balconies/Terraces**: Many rooms offer private balconies or terraces with views.
  • **Free Cribs/Infant Beds and Rollaway/Extra Beds**: Available for families traveling with children.
  • **On-site Parking**: Self-parking is available, typically for a fee (e.g., $15 per night).

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Features / Highlights
  • **Prime Downtown Location**: Directly across from the Gatlinburg Convention Center and within walking distance to numerous attractions, dining, and shopping.
  • **Modern and Comfortable Rooms**: Guest rooms are often described as nice, well-appointed, and comfortable, with some being recently remodeled.
  • **On-site Dining with Starbucks**: The Bistro provides convenient breakfast and dinner options, along with popular Starbucks coffee.
  • **Indoor Pool Access**: Offers a year-round swimming option for guests.
  • **Outdoor Hot Tub and Fire Pit**: Provides a social and relaxing outdoor space, great for evenings (though cleanliness has been an isolated concern).
  • **Accessibility Features**: The hotel offers various accessible rooms and features for guests with disabilities.
  • **Proximity to National Park**: A short drive to the Great Smoky Mountains National Park for outdoor enthusiasts.
  • **Marriott Brand Standards**: As a Courtyard by Marriott, it aims to deliver certain brand standards, including comfortable bedding and modern amenities.

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Promotions or Special Offers

As a Marriott property, the **Courtyard Gatlinburg Downtown** frequently participates in various promotions and offers available through the Marriott Bonvoy loyalty program. While specific, real-time deals can vary, it is always recommended to check directly with the hotel or on the official Marriott website. Potential promotions and benefits often include:

  • **Marriott Bonvoy Member Rates**: Exclusive discounted rates for Marriott Bonvoy members when booking directly.
  • **"Earn Points" Offers**: Opportunities to earn bonus Marriott Bonvoy points on stays, which can be redeemed for free nights, experiences, and more.
  • **AAA/CAA Member Discounts**: Discounts for members of these automobile clubs.
  • **Government/Military Rates**: Special rates for eligible government and military personnel.
  • **Seasonal Packages**: The hotel may offer packages tied to specific seasons, holidays, or local events in Gatlinburg.
  • **Flexible Cancellation Policies**: Marriott often provides flexible booking options that can be cancelled up to a few days before check-in.

To ensure you get the best possible rate and discover any packages that align with your travel plans, we strongly recommend calling the **Courtyard Gatlinburg Downtown** at **(865) 436-2008** or visiting their official Marriott webpage. As a Bonvoy member, remember to inquire about your specific benefits, such as complimentary in-room Wi-Fi, which often comes with direct bookings.

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Contact Information

Address: 315 Airport Rd, Gatlinburg, TN 37738, USA

Phone: (865) 436-2008

Mobile Phone: +1 865-436-2008

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Conclusion: Why this place is suitable for locals

For us Tennesseans looking for a convenient and well-located place to stay in Gatlinburg, the **Courtyard Gatlinburg Downtown** offers a suitable option, particularly for those prioritizing accessibility to the town's core attractions. Its prime location, nestled just off the main Parkway and directly across from the Gatlinburg Convention Center, is a significant advantage. This means you can easily walk to many of Gatlinburg’s beloved shops, restaurants, and entertainment venues, minimizing the need for driving and parking, which can be a real blessing in a busy tourist town. The proximity to the Gatlinburg Trolley Route further enhances its appeal for exploring without a personal vehicle.

The hotel's modern and comfortable rooms, often with balconies, provide a welcoming retreat after a day of exploring. Having amenities like a refrigerator and microwave in the room adds a touch of convenience, allowing you to store snacks or leftovers. The indoor pool offers a consistent option for recreation, regardless of the weather outside. While some guests have noted isolated issues with outdoor amenities or staff consistency, the core offerings of comfortable accommodations and a fantastic location generally make for a solid base for your Gatlinburg adventure.

For locals attending events at the Convention Center, or simply looking for a straightforward, well-situated hotel that puts them in the heart of the action, the **Courtyard Gatlinburg Downtown** is a practical and viable choice. Its connection to the Marriott brand also means a certain level of standard and the benefits of the Bonvoy loyalty program for frequent travelers. For a convenient and comfortable stay that keeps you connected to all the excitement of downtown Gatlinburg, this Courtyard remains a reliable option for your next Smoky Mountain getaway.

Courtyard Gatlinburg Downtown Photos

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Courtyard Gatlinburg Downtown 4

Courtyard Gatlinburg Downtown Location & Map

315 Airport Rd, Gatlinburg, TN 37738, USA

Reviews

The outdoor patio and jacuzzi were part of the decision to book here. Unfortunately, ants, ants, and more ants. The chairs were all crawling with ants. There were ants floating in the jacuzzi. Also, there must be a dumpster on the other side of the fence frome the jacuzzi, because when the winds swirled the smell was nasty 🤢🤮. The fitness room AC was broken. I have no complaints about the room, it was perfect. The amenities...not so much. I'm a Bonvoy member, and Marriott let me down on this one.

Jun 13, 2025 · Steve Struska

As a long-term Marriott member I've had better experiences elsewhere. The best thing is the location with access to convention center and close but thankfully not too close to local activities / food. The worst thing was unreliable internet service as it continued to drop my connection. Cable channels were listed in the guide but unavailable. Service from the staff was not up to Marriott standards. In general, they were indifferent to guests, not rude but not welcoming either.

Apr 25, 2025 · James Hudson

Very good hotel, book with confidence! Well located, free parking. Very clean, excellent bed and bathroom. The only thing I didn’t like much was their breakfast system. We booked a breakfast included rate but it’s not continental, you need to order from the bar item per item. Although the staff at the bar was fantastic the system isn’t very good since it’s no a buffet.

Jan 11, 2025 · Cesar Filho

My party and I stayed in room 303 on 04/02/2025. Unfortunately, our stay was severely compromised by the presence of bed bugs in the room. When we notified the hotel staff, they seemed unconcerned and uncooperative, refusing to assist with washing our clothes, which were infested with bed bugs. Despite our visible discomfort and distress, the hotel staff showed no willingness to work with us to resolve the issue. They didn't offer a refund or any compensation for the distress and discomfort caused by the bed bugs. Instead, they simply instructed us to check out and vacate the premises without any apology or concern. We have evidence of the bed bugs, including bite marks on our skin and visible signs of infestation on our clothing.

Apr 04, 2025 · Amel Softic

We stayed here to be close to the park for a week long hiking trip. The location is the best part about this place, very close to the park and Gatlinburg downtown. Other than that, there are no upsides to this hotel. The rooms look new but everything was broken (maybe never even worked when installed). The heat stopped working and maintenance had to fix it. The fridge had no shelf and also stopped working in the middle of the night, spoiling all our hiking food. The coffee maker had no pot so we couldn't make coffee. There is no continental breakfast so we couldn't get coffee there either. At this price there should definitely be breakfast! There was one light in the room that would flicker. Worst of all, room service never cleaned. The dirty sheets and towels were not replaced. The trash was never taken out. We were all the way at the end of the hall and I saw the cleaning ladies working late into the night, so maybe there's not enough staff to cover all the rooms because they never got to our room at the end. Even the vending machines were out of two of the sodas we wanted. Also - the first day we were given the wrong parking pass for only one day rather than the full week so be sure to double check the dates on your pass. Overall I was very disappointed with the quality for what I paid. I would not stay here again.

Jan 04, 2025 · Sophie Connor

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