Super 8 by Wyndham Downtown Gatlinburg at Convention Center ico

Super 8 by Wyndham Downtown Gatlinburg at Convention Center

Hotels Near Of MeTennesseeSevier CountyGatlinburgAirport Road

417 Airport Rd, Gatlinburg, TN 37738, USA

3.0

ROACHES! So my husband and I were running behind on our trip so we decided to stop rather than keep going. We have dogs with us so we didn’t have very many options and they had late night check in. We paid 130 for our hotel room and I spent the night killing roaches. We couldn’t leave and sleep in our truck with our dogs. Even at night it’s hot in the cars, also I’m pregnant so not sleeping in the truck. I spent the rest of the night up and down killing roaches. Including at one point what looked like dozens of baby roaches that had just hatched. My husband refused to use their blankets/ comforters and as soon as he was rested enough to keep driving we left. I took pictures of as many as I could to show the front desk. When I went into the lobby to check out/ tell them the person at the desk told me I was unable to get a refund because it was only one night and the manager was not going to refund me. They never once asked to see the photos even though I had them. It was 7 in the morning and I was disgusted so I wasn’t arguing with them in the lobby. About 30min later we got a call from the super 8. They proceeded to say they thought I was lying and I told them I had photos of their infestation and was happy to send them to them. I emailed them the photos and never heard anything back. I called a few hours later and once again was called a liar… they have seen the photos however so they were going to talk to their manager about it. I haven’t heard back from them at all. I contacted Wyndham because something needs to be done about the bugs also I want a refund it was disgusting. They also wanted the photos and said they would email me so I could send them the pictures but I think they emailed the wrong person and/or didn’t email me because no email from them either. I would NOT STAY HERE!

Kensley Jenkins
  • Overview
  • (865) 436-2222
  • www.wyndhamhotels.com

Super 8 by Wyndham Downtown Gatlinburg at Convention Center Introduce

Hello, fellow Tennesseans! When the stunning beauty of the Great Smoky Mountains calls, many of us turn our thoughts to a memorable getaway in Gatlinburg. Whether you're planning a spontaneous weekend trip or a well-deserved family vacation, finding the right place to stay is a crucial part of the experience. Today, we're going to take a closer look at a budget-friendly option situated right in the heart of the action: the Super 8 by Wyndham Downtown Gatlinburg at Convention Center.

The Super 8 brand is well-known for offering straightforward, economical accommodations, and this Gatlinburg location aims to provide guests with convenient access to the town's numerous attractions. While it aims to offer value, it's important to approach any stay with realistic expectations, especially given its position as a more budget-conscious choice. This hotel prides itself on its strategic location, aiming to minimize travel time to popular spots and help you maximize your time enjoying Gatlinburg.

As a part of the Wyndham family of hotels, the Super 8 by Wyndham Downtown Gatlinburg at Convention Center often provides standard amenities associated with the brand, such as complimentary breakfast and Wi-Fi. However, as with any stay, guest experiences can vary. We're here to give you an honest overview, helping you decide if this particular Super 8 aligns with what you're looking for in your next Smoky Mountain adventure. Let's dive into the details, from its location advantages to the services it offers, so you can make an informed decision for your trip.

Location and Accessibility

The Super 8 by Wyndham Downtown Gatlinburg at Convention Center is strategically located at 417 Airport Rd, Gatlinburg, TN 37738, USA. This address places it in a highly convenient spot for travelers eager to explore the heart of Gatlinburg without extensive driving. Despite "Airport Rd" in the address, it's not a remote location near a major airport; rather, it's a key road that offers excellent access to the town's central attractions.

One of the most significant advantages of this hotel's location is its close proximity to the Gatlinburg Convention Center, which is literally just a 5-minute walk away. This makes it an incredibly convenient choice for anyone attending events or conferences there. Furthermore, it's only about a 7-minute walk to the iconic Gatlinburg Space Needle, and less than a mile from the entrance to the Great Smoky Mountains National Park (approximately 0.8 miles or 1.3 km). This means many of Gatlinburg's most popular attractions, including Ripley's Believe It Or Not Museum, Ole Smoky Moonshine Distillery, and the various shops and restaurants along the Parkway, are easily accessible on foot.

For those who prefer not to walk, or for excursions further out, the hotel's central location also places it within easy reach of Gatlinburg's trolley system, providing a convenient and affordable way to explore the town and surrounding areas like Pigeon Forge. The property offers free self-parking on-site, including free RV/bus/truck parking and wheelchair-accessible parking, which is a considerable benefit in a busy tourist town where parking can often be a challenge and costly. Its position allows for quick drives to other popular destinations such as Ober Gatlinburg, Ripley's Aquarium, and the various attractions in Pigeon Forge, including Dollywood, which is about a 20-minute drive away. This central and accessible location is definitely a highlight for guests looking to maximize their time enjoying the area's offerings.

Services Offered

  • Complimentary Continental Breakfast: Guests can start their day with a free continental breakfast, typically served daily from 6:30 AM to 9:30 AM.

  • Free Wi-Fi: Wireless internet access is available throughout the property, including in guest rooms.

  • Seasonal Outdoor Pool: The hotel features a seasonal outdoor swimming pool, open from approximately May 1st to October 7th, with access generally from 10:00 AM to 10:00 PM.

  • Pet-Friendly Rooms: Super 8 by Wyndham Downtown Gatlinburg at Convention Center welcomes pets (dogs and cats) in specific designated rooms, with a surcharge of $30 per pet, per night. There's a weight limit of 50 lbs per pet, and pets cannot be left unattended.

  • Free Self-Parking: Ample on-site parking is available at no additional charge, including spaces for RVs, buses, and trucks.

  • Guest Room Amenities: Rooms are equipped with air conditioning, LED TVs with premium channels, refrigerators, microwaves, coffee/tea makers, desks, and telephones with free local calls. Bathrooms typically feature a shower/tub combination and a hair dryer.

  • Limited-Hour Front Desk: The front desk operates during limited hours, generally from 7:00 AM to 11:00 PM. Guests planning late arrivals are advised to contact the property in advance.

  • Laundry Facilities: Self-serve laundry facilities are available on-site for guest convenience.

  • Vending Machines: For quick access to snacks and beverages.

  • Picnic Area: An outdoor space where guests can relax and enjoy a meal.

  • Tour/Ticket Assistance: Staff can provide information and assistance with local tours and attractions.

  • Accessibility Features: The hotel offers accessible rooms (e.g., King Bed, Mobility Accessible), wheelchair-accessible parking, paths of travel, and pool access ramps.

  • Daily Housekeeping: Housekeeping services are provided to keep rooms tidy during your stay.

Features / Highlights

  • Prime Downtown Location: A major highlight, offering excellent walkability to the Gatlinburg Convention Center (5-min walk), Gatlinburg Space Needle (7-min walk), and proximity to the Great Smoky Mountains National Park entrance. This convenience is key for exploring the town without a car.

  • Pet-Friendly Accommodation: For travelers with furry companions, the availability of pet-friendly rooms (with a fee and restrictions) is a significant advantage, making it easier for them to bring their dogs or cats along on vacation.

  • Complimentary Breakfast: The free continental breakfast is a convenient perk, helping guests start their day without an additional expense.

  • Free Parking: Offering complimentary self-parking, including for larger vehicles, is a considerable benefit in a bustling tourist area where parking can often be costly and scarce.

  • Seasonal Outdoor Pool: Provides a refreshing option for relaxation and fun during the warmer months, contributing to the family-friendly appeal.

  • Accessibility: The hotel offers accessible room options and features like wheelchair-accessible parking and pool access, catering to guests with mobility needs.

  • Value-Oriented Stay: Positioned as a budget-friendly option, it can be an appealing choice for travelers seeking economical lodging in a central location.

Promotions or Special Offers

For our fellow Tennesseans planning a trip to Gatlinburg, looking out for promotions at the Super 8 by Wyndham Downtown Gatlinburg at Convention Center can help stretch your vacation budget. As part of the large Wyndham Hotels & Resorts family, this Super 8 location often participates in various brand-wide and property-specific deals.

Common promotions you might find include discounts for booking directly through the Wyndham website, which can sometimes be more competitive than third-party sites, as noted by a previous guest. Wyndham Rewards members often receive exclusive rates and perks, so signing up for their free loyalty program before booking could lead to savings. You might also find "Stay Longer and Save" offers, providing a percentage off your nightly rate for extended stays, which is great for those planning a multi-day exploration of the Smokies.

Given Gatlinburg's popularity, seasonal promotions are also common. These might include special rates during off-peak times (like late winter or early spring), or packages that bundle your stay with certain local attractions, although details for such specific packages would need to be verified directly with the hotel or Wyndham. Military and senior discounts are also frequently available across Wyndham properties, which could be beneficial for eligible travelers.

To ensure you're getting the best possible deal for your stay at the Super 8 by Wyndham Downtown Gatlinburg at Convention Center, we highly recommend checking the official Wyndham Hotels & Resorts website directly. You can also call the hotel’s direct line to inquire about any current specials or packages that might not be widely advertised online. Always remember to read the terms and conditions of any promotion to ensure it aligns with your travel dates and needs.

Contact Information

Address: 417 Airport Rd, Gatlinburg, TN 37738, USA

Phone: (865) 436-2222

Mobile Phone: +1 865-436-2222

Conclusion: Why this place is suitable for locals

For us Tennesseans, a trip to Gatlinburg is a familiar and cherished escape, and finding accommodation that balances convenience with value is always a priority. The Super 8 by Wyndham Downtown Gatlinburg at Convention Center presents itself as an option that, despite some noted challenges in guest reviews, offers certain aspects that could make it suitable for locals, especially those looking for a budget-friendly and centrally located base.

The most compelling reason for locals to consider this Super 8 is its unparalleled location. Being within easy walking distance of the Gatlinburg Convention Center, the Space Needle, and the heart of downtown means you can truly experience Gatlinburg without the constant hassle of driving and parking. For many of us who are familiar with the area, avoiding downtown traffic is a major win. This accessibility allows for spontaneous strolls to shops, restaurants, and attractions, making it a great base for those who want to maximize their time exploring the town on foot. The free parking is an added bonus, saving you money and stress.

Furthermore, the Super 8 brand is generally known for its value proposition. For budget-conscious Tennesseans, the complimentary continental breakfast and free Wi-Fi add to the overall cost-effectiveness of a stay. While the breakfast may be "fine" rather than "amazing" according to one review, it still provides a convenient start to the day without an extra expense. The pet-friendly policy, while incurring a fee and having restrictions, is also a significant advantage for those of us who travel with our beloved furry family members, offering more options for a comprehensive family vacation.

However, it's crucial for locals to approach this option with open eyes and manage expectations based on the provided reviews. The mentioned issues, particularly regarding cleanliness and room lighting, highlight the importance of direct communication with the hotel to ensure your specific needs are met. If you are sensitive to light at night, or if cleanliness is your absolute top priority, it might be wise to inquire about specific room types or confirm recent renovations directly with the hotel before booking. The lack of an elevator for upper floors is also a key piece of information for those with mobility challenges or heavy luggage.

In conclusion, for Tennessee residents seeking an affordable, centrally located hotel in Gatlinburg with free parking and pet-friendly options, the Super 8 by Wyndham Downtown Gatlinburg at Convention Center could be a suitable choice. Its convenience to downtown attractions is a significant draw. However, it's highly recommended to communicate directly with the hotel regarding specific room preferences (e.g., ground floor, specific window types) and current conditions to ensure your stay meets your expectations for a fun and fuss-free Gatlinburg adventure.

Super 8 by Wyndham Downtown Gatlinburg at Convention Center Photos

Super 8 by Wyndham Downtown Gatlinburg at Convention Center 4
Super 8 by Wyndham Downtown Gatlinburg at Convention Center 4
Super 8 by Wyndham Downtown Gatlinburg at Convention Center 4
Super 8 by Wyndham Downtown Gatlinburg at Convention Center 4
Super 8 by Wyndham Downtown Gatlinburg at Convention Center 4
Super 8 by Wyndham Downtown Gatlinburg at Convention Center 4
Super 8 by Wyndham Downtown Gatlinburg at Convention Center 4
Super 8 by Wyndham Downtown Gatlinburg at Convention Center 4
Super 8 by Wyndham Downtown Gatlinburg at Convention Center 4
Super 8 by Wyndham Downtown Gatlinburg at Convention Center 4

Super 8 by Wyndham Downtown Gatlinburg at Convention Center Location & Map

417 Airport Rd, Gatlinburg, TN 37738, USA

Reviews

ROACHES! So my husband and I were running behind on our trip so we decided to stop rather than keep going. We have dogs with us so we didn’t have very many options and they had late night check in. We paid 130 for our hotel room and I spent the night killing roaches. We couldn’t leave and sleep in our truck with our dogs. Even at night it’s hot in the cars, also I’m pregnant so not sleeping in the truck. I spent the rest of the night up and down killing roaches. Including at one point what looked like dozens of baby roaches that had just hatched. My husband refused to use their blankets/ comforters and as soon as he was rested enough to keep driving we left. I took pictures of as many as I could to show the front desk. When I went into the lobby to check out/ tell them the person at the desk told me I was unable to get a refund because it was only one night and the manager was not going to refund me. They never once asked to see the photos even though I had them. It was 7 in the morning and I was disgusted so I wasn’t arguing with them in the lobby. About 30min later we got a call from the super 8. They proceeded to say they thought I was lying and I told them I had photos of their infestation and was happy to send them to them. I emailed them the photos and never heard anything back. I called a few hours later and once again was called a liar… they have seen the photos however so they were going to talk to their manager about it. I haven’t heard back from them at all. I contacted Wyndham because something needs to be done about the bugs also I want a refund it was disgusting. They also wanted the photos and said they would email me so I could send them the pictures but I think they emailed the wrong person and/or didn’t email me because no email from them either. I would NOT STAY HERE!

Jun 15, 2025 · Kensley Jenkins

I hate to give only 3 stars since the staff was great, and I've planned to stay next year. I've stayed in 4 different motels in Gatlinburg, and this was the best... and the worst. The breakfast Is fine (not amazing), the beds are fine, the super tiny bathroom was ok, the location was great... but the upper windows were awful for me! There are two decorative windows every other room on the top floor that make the place look nice, but if you are sensitive to the room not being dark, you do NOT want one of these rooms! There are no blinds or coverings (similar to a sky light not having coverings). If how dark the room does not matter, you will be ok. But if it does matter... you will wake up at 1:00 am, 3:00 am, etc, with light from the parking light shining in your eyes! 😳 Also, there is no elevator to my knowledge, so if you can't do stairs with your luggage, you'll want to make sure you are on the ground floor. Also, you will not get a better deal going through a third party, so deal directly with them! But make sure your room is on the ground floor. You can thank me later. 😁

Apr 13, 2025 · Elizabeth Hamilton

Off the parkway but within walking distance of everything! Room was clean and the staff were friendly. Continental breakfast was a bonus. Walls were a bit thin, you could hear everything going on next door but can’t complain for the price! Would stay again.

Mar 19, 2025 · libby McDowell

I try to remind myself that when I get a hotel room, I'm not going to be there a lot, only to sleep, so I try to give leeway for anything I might not like. Well this time I can describe it in 3 words and they are as follows Stink, stank, stunk. When we walked into the room (203) all you could smell was a musty odor. Upon looking the room over, I found the smell to be coming from the restroom/ shower/ tub. We even left the door closed with the exhaust fan running the entire time we were there to get rid of some of the odor. Check in was 3 so we got there around that time. We took a small rest, decided to go explore. When my family got back, we had no parking anywhere near our room, which isn't far from the office. We had to park at the very rear of the lot. No big deal except it was raining. It was like that every night. We would get a close spot during the day, lose it when we went out exploring. Also, all you could smell when you walked outside was weed and cigarette smoke. People, who don't care would just leave their cigarette butts laying on the deck. I hate that no one has respect anymore. Lastly, housekeeping.. non existent the 3 days, 2 nights we stayed. If you need something, you'll have to ask for it. They don't come into your room and swap out dirty towels, nothing. I understand that some people don't like "workers" in their rooms. But I like fresh towels... Location was decent, probably not the best if you plan on walking downtown, unless you don't mind or need exercise, but we did it with 3 pre teen children and it wasn't too bad til we went back uphill to the hotel. All in all, it was decent. They just need to do something about the smells, parking, and housekeeping.

Dec 31, 2024 · Thad Mayes

Room was very clean and quiet; parking was convenient and safe. Breakfast was hot with selections of eggs, sausages, muffins or pastries, juices, coffee, fruit and cereals. Hotel staff was very friendly and accommodating; housekeeping did an excellent job keeping the room clean and orderly daily. I was very pleased with the visit and would HIGHLY recommend this location to anyone visiting the Gatlinburg area.

Apr 14, 2025 · Paul G. Sykes

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