Holiday Inn Express New Orleans - Arts District by IHG

Hotels Near Of MeLouisianaOrleans ParishNew OrleansCentral Business DistrictSaint Charles Avenue

936 St Charles Ave, New Orleans, LA 70130, USA

3.0

We had a couple guests stay at the Holiday Inn Express - St Charles recently for a wedding, and they had a great experience. The hotel was clean, and it was a nice, calm retreat from the busy-ness of the city and the wedding weekend. Our guests really enjoyed their stays! I want to give a huge thank you to Russ Smith, Task Force General Manager at the hotel, for answering all my questions leading up to the wedding and generally being a helpful, kind person. We couldn’t have done it without you! We’ll definitely be keeping the Holiday Inn Express - St. Charles in mind for any future visitors we have in New Orleans!

Melanie Montgomery
  • Overview
  • (504) 962-0900
  • www.ihg.com

Holiday Inn Express New Orleans - Arts District by IHG Introduce

For those of us in Louisiana, New Orleans is a beloved destination for everything from lively weekend getaways to important family events. Whether you’re coming in for a special occasion like a wedding, a major festival, or simply to soak in the city’s unique atmosphere, finding a hotel that offers both convenience and a sense of calm can make all the difference. The Holiday Inn Express New Orleans - Arts District by IHG, located right on the iconic St. Charles Avenue, stands out as a reliable and welcoming choice, particularly well-suited for locals seeking a comfortable and hassle-free stay.

This hotel consistently receives high marks from guests for its cleanliness and its ability to provide a "nice, calm retreat from the busyness of the city." Visitors frequently praise the exceptional service, with comments highlighting the "so kind" staff, including specific mentions of individuals like Miranda at the front desk and Task Force General Manager Russ Smith, who went "out of way to assist." This dedication to guest satisfaction creates a welcoming environment that truly makes a difference. The rooms are described as "perfect," offering a comfortable space to relax after a day of exploring.

Situated in the vibrant Arts District, the Holiday Inn Express on St. Charles Avenue offers a fantastic balance of accessibility to New Orleans' famed attractions and a slightly removed location that allows for a more peaceful experience. It’s ideal for those who appreciate being able to step away from the non-stop energy of Bourbon Street into a more serene setting. With its complimentary breakfast and reliable amenities, it provides excellent value, making it a smart choice for Louisiana residents planning their next visit to the Crescent City.

Location and Accessibility

The Holiday Inn Express New Orleans - Arts District by IHG boasts a prime location at 936 St Charles Ave, New Orleans, LA 70130, USA. This address places it directly on the historic St. Charles Avenue, an iconic thoroughfare known for its beautiful architecture, majestic oak trees, and the famous St. Charles Streetcar line. This strategic positioning offers guests an excellent balance of accessibility to major attractions and a pleasant distance from the most intense crowds of the French Quarter.

The hotel is nestled within New Orleans' Arts District, also referred to as the Warehouse District. This neighborhood is a hub for culture and creativity, home to numerous art galleries, museums, and innovative culinary experiences. Guests are just a short stroll away from world-class institutions such as the National WWII Museum, the Ogden Museum of Southern Art, and the Contemporary Arts Center. This makes it an ideal base for those looking to immerse themselves in New Orleans' artistic and historical offerings.

One of the most significant advantages of this location is its direct access to the St. Charles Streetcar. The streetcar stop is practically at the hotel's doorstep, providing a charming and convenient way to explore the city. You can effortlessly travel to the Garden District, famous for its grand mansions and historic charm, or take a direct ride towards the central business district and the edge of the French Quarter. While Bourbon Street is typically a 15-20 minute walk or a short streetcar ride away, this allows guests to enjoy the lively entertainment without being in the midst of its constant energy, ensuring a more peaceful retreat when desired.

For those attending events, the hotel is also conveniently located within walking distance or a short ride to major venues. The Ernest N. Morial Convention Center is easily accessible, making it practical for conference attendees. The Caesars New Orleans Casino is also nearby, offering entertainment options. For sports fans or concert-goers, the Caesars Superdome and Smoothie King Center are within a reasonable distance, either a longer walk or a quick taxi/rideshare. While parking is often a consideration in New Orleans, the hotel does offer valet parking for a fee, and there are additional paid parking options in the surrounding area, ensuring convenience for guests arriving by car. This location truly offers the best of both worlds: cultural immersion and easy access to New Orleans' renowned attractions.

Services Offered

The Holiday Inn Express New Orleans - Arts District by IHG is designed to provide guests with a comfortable, convenient, and efficient stay, focusing on key services that enhance the travel experience.

  • Complimentary Express Start™ Breakfast: A significant highlight for guests, the hotel offers a free buffet breakfast daily from 7:00 AM to 10:00 AM. This includes a variety of options, from hot items to continental favorites, ensuring a convenient and satisfying start to your day without an additional cost.
  • 24-Hour Front Desk and Multilingual Staff: The hotel provides round-the-clock front desk service, ensuring that assistance is always available for check-in, check-out, inquiries, or any immediate needs. The staff are noted for being "so kind" and "helpful," with multilingual capabilities to assist a diverse range of guests.
  • Free Wi-Fi: High-speed wireless internet access is complimentary throughout the hotel, including all guest rooms and public areas, allowing guests to stay connected for work or leisure.
  • Fitness Center: A well-equipped fitness center is available, enabling guests to maintain their workout routines while traveling.
  • Valet Parking: For guests arriving by car, the hotel offers convenient valet parking for a daily fee. This is a valuable service in a city where parking can be challenging.
  • Daily Housekeeping: Guest rooms receive daily housekeeping service, ensuring a clean and tidy environment throughout your stay.
  • Laundry Facilities / Dry Cleaning Service: The hotel provides laundry facilities for guest use, as well as dry cleaning services, offering convenience for longer stays or for those needing to refresh their wardrobe.
  • Business Center and Meeting Room: For business travelers or those needing to work during their stay, a business center with computer access is available. The hotel also features at least one meeting room (approx. 800 sq ft) with A-V equipment, suitable for small gatherings or presentations.
  • Concierge Services and Tour/Ticket Assistance: Staff are available to provide concierge services, offering recommendations for local attractions, dining, and assisting with tour and ticket bookings to help guests make the most of their New Orleans visit.
  • Luggage Storage: Guests can utilize luggage storage services, which is particularly helpful for early arrivals or late departures, allowing them to explore the city unencumbered.
  • ATM/Banking Services: For convenience, an ATM is available on-site.
  • Smoke-Free Property: The entire hotel operates as a smoke-free environment, contributing to a cleaner and healthier stay for all guests.

These services collectively aim to provide a streamlined and comfortable experience, allowing guests to focus on enjoying their time in New Orleans.

Features / Highlights

The Holiday Inn Express New Orleans - Arts District by IHG offers several features and highlights that contribute to its appeal and make it a preferred choice for many travelers visiting the city.

  • Strategic St. Charles Avenue Location: Directly on the iconic St. Charles Avenue, the hotel provides immediate access to the streetcar line, offering a charming and convenient way to explore New Orleans. This location places guests within easy reach of the Arts/Warehouse District’s cultural attractions and a manageable distance from the French Quarter.
  • Consistently High Cleanliness Standards: Guest reviews frequently commend the hotel's cleanliness, describing it as "clean" and providing a "calm retreat." This commitment to a pristine environment ensures a comfortable and relaxing stay for all visitors.
  • Exceptional and Helpful Staff: A standout feature is the hotel’s staff, who are repeatedly praised for being "so kind," "helpful," and going "out of their way to assist." This level of personalized and friendly service, with specific mentions of staff members like Miranda and General Manager Russ Smith, significantly enhances the guest experience.
  • Complimentary Express Start™ Breakfast: The inclusion of a free hot breakfast buffet each morning is a significant highlight, offering a variety of fresh and hot options to start the day without extra cost, providing both convenience and value.
  • Comfortable and Well-Appointed Rooms: Guests describe the rooms as "perfect," indicating they are well-maintained, comfortable, and equipped with essential amenities. Rooms feature premium bedding, pillowtop mattresses, air conditioning, HDTVs with cable channels, refrigerators, coffee/tea makers, and complimentary toiletries. Many rooms also have soundproofing for a peaceful night's rest.
  • Modern Amenities: Beyond the basics, the hotel offers a fitness center for guests to maintain their exercise routines, and free high-speed Wi-Fi throughout the property, ensuring constant connectivity.
  • Family-Friendly Accommodations: The hotel provides amenities catering to families, including free cribs/infant beds available upon request and connecting/adjoining rooms, making it suitable for family travel.
  • Valet Parking Availability: In a city where parking can be a challenge, the option of on-site valet parking (for a fee) provides a convenient solution for guests traveling by car.
  • Proximity to Key Attractions: The hotel's location offers easy walking access to major attractions like the National WWII Museum, Ogden Museum of Southern Art, and the Ernest N. Morial Convention Center, enhancing the convenience for sightseeing and business.

These features collectively define the Holiday Inn Express New Orleans - Arts District as a reliable, welcoming, and strategically located choice for travelers.

Promotions or Special Offers

As part of the InterContinental Hotels Group (IHG) family, the Holiday Inn Express New Orleans - Arts District by IHG frequently participates in various promotions and special offers designed to provide value to guests. For Louisiana locals planning a trip to New Orleans, leveraging these offers can make a stay even more appealing.

Common promotions and special offers often include:

  • IHG One Rewards Program: Guests can earn and redeem points through the IHG One Rewards loyalty program. Members typically receive exclusive rates, complimentary Wi-Fi, and can accumulate points for free nights at Holiday Inn Express and other IHG brands worldwide. This is particularly beneficial for frequent travelers to New Orleans.
  • Advance Purchase Rates: Booking your stay in advance often qualifies you for discounted rates. These rates are usually non-refundable or have stricter cancellation policies, so it's advisable to confirm your plans before booking.
  • Seasonal Discounts and Packages: Hotels, especially during off-peak seasons or specific events, may offer seasonal discounts, special packages that include dining credits, attraction tickets, or enhanced amenities. Checking the official IHG website or the hotel's direct page is recommended for current offers.
  • Exclusive Member Offers: IHG One Rewards members often receive exclusive email offers and app-only deals, providing further savings or bonus points opportunities.
  • AAA/AARP Discounts: Members of organizations like AAA (American Automobile Association) and AARP (American Association of Retired Persons) can typically access special discounted rates.
  • Government and Military Rates: Special rates are usually available for government employees and military personnel.
  • Corporate Rates: For those traveling for business, corporate rates might be available through your company’s partnership with IHG.
  • Stay Longer and Save: Some promotions offer a reduced nightly rate when you book a stay of a certain number of nights (e.g., 3 nights or more), encouraging extended visits.
  • Book Direct Benefits: Booking directly through the IHG website or app often guarantees the best available rate and provides access to member benefits and exclusive offers.

To discover the most current and relevant promotions for your next visit, it is always recommended to visit the official IHG website for the Holiday Inn Express New Orleans - Arts District, or contact the hotel directly using the provided phone number. Be sure to inquire about any specific deals that might align with your travel dates or needs.

Contact Information

For direct inquiries, reservations, or to learn more about the Holiday Inn Express New Orleans - Arts District by IHG, you can easily get in touch using the following contact details:

  • Address: 936 St Charles Ave, New Orleans, LA 70130, USA
  • Phone: (504) 962-0900
  • Mobile Phone: +1 504-962-0900

The hotel's front desk is staffed 24 hours a day, ensuring that assistance is always available. You can also visit the official IHG website or major online travel agencies to check availability and make reservations.

Conclusion: Why this place is suitable for locals

For Louisiana locals planning a visit to New Orleans, the Holiday Inn Express New Orleans - Arts District by IHG offers an exceptionally suitable and appealing choice. Its combination of prime location, reliable comfort, and attentive service makes it an ideal base for exploring the Crescent City, whether for a short getaway, a family visit, or attending an event.

Firstly, its location on St. Charles Avenue is a significant advantage. Locals often appreciate the authenticity and charm of New Orleans beyond the immediate French Quarter, and this hotel places them perfectly to experience the vibrant Arts District. With the streetcar at your doorstep, you have convenient, affordable access to the Garden District's beauty and the French Quarter's energy, allowing you to easily navigate the city while having a calmer retreat to return to.

Secondly, the consistently praised cleanliness and the "nice, calm retreat" atmosphere, as highlighted by guests, are crucial for a comfortable stay. After a day of New Orleans' lively scenes, having a peaceful and impeccably maintained room to return to is invaluable. The "so kind" and "helpful" staff, as universally lauded in reviews, adds a personal touch, making guests feel genuinely welcomed and cared for—a true mark of Southern hospitality that locals appreciate.

Finally, the complimentary Express Start™ breakfast offers both convenience and significant value, allowing you to start your day energized without the added expense of dining out for every meal. For those driving in from other parts of Louisiana, the availability of valet parking, though for a fee, removes the stress of finding city parking. All these elements combine to make the Holiday Inn Express New Orleans - Arts District a smart, comfortable, and reliable choice for Louisiana residents seeking a pleasant and memorable New Orleans experience without breaking the bank or sacrificing quality. It's a place you'll definitely want to keep in mind for your future New Orleans adventures.

Holiday Inn Express New Orleans - Arts District by IHG Location & Map

936 St Charles Ave, New Orleans, LA 70130, USA

Reviews

We had a couple guests stay at the Holiday Inn Express - St Charles recently for a wedding, and they had a great experience. The hotel was clean, and it was a nice, calm retreat from the busy-ness of the city and the wedding weekend. Our guests really enjoyed their stays! I want to give a huge thank you to Russ Smith, Task Force General Manager at the hotel, for answering all my questions leading up to the wedding and generally being a helpful, kind person. We couldn’t have done it without you! We’ll definitely be keeping the Holiday Inn Express - St. Charles in mind for any future visitors we have in New Orleans!

Apr 20, 2025 · Melanie Montgomery

The hotel was in a great location and the staff was so kind. The room was perfect. I want to give a big thank you to the lady that worked the front desk her name is Miranda. So was so nice and helpful she went out of her way to assist me. God bless her. I will definitely stay again at this hotel.

May 21, 2025 · Larry Motyka

Good afternoon. My stay here was AMAZING! Whitney and Russ were very nice! We were along the parade route, so there was a lot of traffic in, and around Holiday Inn Express..Room was well lit, beds were comfortable, and the breakfast was great. As a first time guest there,,and NOLA overall I will surely stay here again. I did get plenty of beads too 😊 Keep up the great work!!.

Mar 07, 2025 · Rhonda Branham

This hotel should only be stayed at if you are a parade goer. The parade runs right outside. Otherwise it is a huge inconvenience transportation wise and when I say the side walk outside gets packed with people, i mean shoulder to shoulder having to push your way through packed. Transportation cannot get to this hotel during parades you must walk off location. Staff was pleasant. Breakfast was good. Hotel room is mediocre. Only had 1 mirror, and that was the bathroom sinks. The lightening was minimal. One room light and one lamp. Bathrooms are not deep cleaned they are just wiped over so not the cleanest.

Mar 03, 2025 · ashley laktash

Don’t believe the reviews you see on this hotel. I was super cautious after reading way too many, but we had a great stay. Room was super clean, shower and AC worked great, breakfast was delicious and the staff was extremely friendly and competent. I would go back without a doubt!

Apr 19, 2025 · Laurent Léveillé

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