Maison Métier - The Unbound Collection by Hyatt ico

Maison Métier - The Unbound Collection by Hyatt

Hotels Near Of MeLouisianaOrleans ParishNew OrleansCentral Business DistrictCarondelet Street

546 Carondelet St, New Orleans, LA 70130, USA

4.0

⭐️⭐️⭐️⭐️⭐️ From the moment we arrived, the staff went above and beyond to make us feel welcomed and celebrated. This wasn’t just a hotel stay it was a beautiful experience that made a very special occasion even more memorable. A huge thank you to Christina, Angelo and Madonna, and truly everyone we interacted with from those who helped with our reservation to the warm greetings at the door. Every single person made us feel seen, valued, and cared for. The food (breakfast) was absolutely amazing, and the service across the board was exceptional. My husband and I felt so loved and pampered. Thank you for making this celebration unforgettable. We left with full hearts (and full bellies)! Can’t wait to come back! 💛

Blanca Iris Soldevila Lugo
  • Overview
  • (504) 814-7720
  • maisonmetier.com

Maison Métier - The Unbound Collection by Hyatt Introduce

Hello, fellow Louisianans! When it's time to treat ourselves to a truly extraordinary escape, or perhaps host a special celebration right here in our vibrant state, there are few places that capture the essence of New Orleans luxury quite like Maison Métier - The Unbound Collection by Hyatt. This isn't just another hotel; it's a meticulously crafted experience, designed to immerse you in a world of "sensual elegance" while still embracing that relaxed, authentic NOLA vibe we all cherish.

From the moment you step through its doors, Maison Métier promises a journey that transcends a typical hotel stay. Guests consistently rave about the exceptional staff, whose dedication to making every visitor feel "welcomed and celebrated" is truly remarkable. Names like Christina, Angelo, Madonna, Antoine, Leo, Tony, and Lawrence are frequently singled out for their warm greetings, attentive service, and ability to make guests feel "seen, valued, and cared for." This genuine hospitality is a hallmark of the hotel, ensuring that special occasions become even more memorable, leaving guests with "full hearts (and full bellies)!"

The hotel’s "decor is beautiful," combining an old-world charm with sophisticated design elements that create a serene sanctuary. Each detail, from "custom vanities" to "original local artwork," is thoughtfully curated to provide an indulgent and unmistakably personal atmosphere. The commitment to guest comfort extends to meticulous "housekeeping staff for keeping our room spotless and providing daily turn down service," adding those extra touches that elevate a stay to something truly luxurious.

Beyond the stunning ambiance and unparalleled service, Maison Métier tantalizes the taste buds. The food, particularly "breakfast, was absolutely amazing," described as "flavorful, fresh," and a definite "highlight of the stay." Imagine savoring delicious, upscale breakfast offerings to start your day, followed by delightful "honor bar" experiences, "morning coffee service," "afternoon iced tea," and "evening wine & charcuterie." These thoughtful inclusions and the overall commitment to pampering guests ensure that Maison Métier far surpasses expectations, making it an irresistible choice for a truly fabulous and unforgettable New Orleans experience.

Location and Accessibility

Maison Métier - The Unbound Collection by Hyatt is perfectly situated at 546 Carondelet St, New Orleans, LA 70130, USA, placing it in the dynamic heart of New Orleans' Central Business District (CBD) / Warehouse District. This strategic location is a significant advantage, offering guests a central base that provides effortless access to the city’s most iconic attractions while maintaining an ambiance of sophisticated tranquility.

The hotel boasts a "very central to all attractions" location, making it incredibly convenient for exploring New Orleans on foot. The world-famous French Quarter is just a short, pleasant stroll away, typically within 10-15 minutes, allowing guests to easily immerse themselves in its vibrant music, historic architecture, and renowned culinary scene. Iconic Bourbon Street is within a 10-minute walk, providing opportunities for lively entertainment. Likewise, Canal Street, a major thoroughfare and shopping destination, is just a short distance from the hotel. The picturesque Riverfront area, home to attractions like the Aquarium of the Americas and the Riverwalk Marketplace, is also easily accessible.

Beyond the French Quarter, Maison Métier's location offers excellent connectivity to other key New Orleans landmarks. The National WWII Museum, a deeply impactful and highly-rated attraction, is a comfortable 10-minute walk away. For those attending events or games, the Caesars Superdome and the Ernest N. Morial Convention Center are both within a convenient distance, often less than a mile away, making the hotel an ideal choice for event-goers and business travelers. The hotel's proximity to the St. Charles Streetcar line (a short ride away) offers a charming and efficient way to explore other historic neighborhoods, such as the beautiful Garden District with its stunning mansions.

For transportation, while the location is highly walkable, the hotel offers valet parking (for a daily fee), providing convenience for guests traveling by car. This service includes in/out privileges, simplifying movements around the city. For air travel, Louis Armstrong New Orleans International Airport (MSY) is approximately a 20-25 minute drive from the hotel, with readily available taxi, ride-share, and shuttle services ensuring a smooth transfer. This unparalleled accessibility ensures that guests can effortlessly navigate and enjoy all the diverse experiences New Orleans has to offer, combining the thrill of exploration with the comfort of a centrally located luxury retreat.

Services Offered

Maison Métier - The Unbound Collection by Hyatt is dedicated to providing an unparalleled level of personalized service and a comprehensive array of amenities to ensure a truly indulgent and comfortable stay.

  • Exceptional Concierge Services: The hotel offers private concierge services, providing "personalized recommendations and curated access to the best of New Orleans," enhancing the guest experience significantly.
  • 24-Hour Front Desk: A dedicated and attentive front desk team is available around the clock to assist with check-in, check-out, inquiries, and any guest needs. Guests frequently praise the responsiveness and friendliness of this team.
  • On-Site Restaurant (The Breakfast Room & Bar Métier): The hotel features an on-site restaurant for "absolutely amazing" breakfast (cooked-to-order, for a fee), offering "flavorful, fresh" cuisine. There is also a stylish bar/lounge, Bar Métier, for drinks and relaxation.
  • 24-Hour Room Service: Guests can enjoy the convenience of dining in the comfort and privacy of their room at any time.
  • Complimentary Daily Reception (Evening Wine & Charcuterie): A delightful and complimentary evening reception is offered daily from 6-8 p.m. in the Living Room, featuring a rotating selection of wine, cheese, and charcuterie – a much-loved "extra touch" by guests.
  • Complimentary Morning Coffee Delivery: Guests can enjoy a fresh pot of coffee delivered to their room upon request daily, a thoughtful and indulgent amenity.
  • Afternoon Iced Tea Service: A refreshing "Southern tradition" is served in the Living Room following breakfast.
  • Evening Cookies: After 8 p.m., delicious cookies are offered in the Living Room, providing a sweet end to the day.
  • Honor Bar: An honor bar is available daily from 12:30 p.m. to midnight in the Living Room, featuring "premium spirits and curated mixers," offering a sophisticated beverage option.
  • Nightly Turndown Service: Rooms receive thoughtful turndown service daily, including "nighttime touches to ease you into rest" and replenishment of filtered water carafes.
  • Valet Parking: For convenience in downtown New Orleans, valet parking is available with in/out privileges (for a fee).
  • Complimentary Wi-Fi: High-speed wireless internet access is available throughout the hotel, ensuring guests stay connected.
  • Complimentary Use of Nearby Fitness Facility: Guests have access to a nearby fitness center at The Barnett (a sister property) to maintain their workout routines.
  • Access to Nearby Outdoor Pool: Guests also have preferred access to the rooftop pool at High Five Rooftop (at The Barnett), providing a refreshing escape.
  • Pet-Friendly Accommodation: The hotel welcomes pets (dogs only, under 25 lbs) with specific fees and guidelines, making it convenient for travelers with furry companions.
  • Dry Cleaning/Laundry Service: Guests can utilize laundry and dry cleaning services for added convenience.
  • Multilingual Staff: The hotel prides itself on having a multilingual team to assist diverse guests.
  • Digital Check-In & In-Room Chromecast: Modern conveniences for effortless arrival and entertainment streaming.
  • Shoe Shine Service: A classic touch of luxury and convenience.
  • Exclusive Local Discounts/Access: The hotel offers discounts with on-site retail partners and preferred access/discounts to local tours (e.g., Cajun Encounters, Sazerac House).
Features / Highlights

Maison Métier - The Unbound Collection by Hyatt, truly distinguishes itself with a collection of unique features and highlights that create an exceptionally luxurious and memorable resort-like experience in the heart of New Orleans.

  • Exceptional & Personalized Service: This is consistently the top highlight. Guests frequently laud the "amazing staff" who "go above and beyond," making every guest feel "welcomed and celebrated," "seen, valued, and cared for." The personalized touches and genuine warmth from staff members like Christina, Angelo, Madonna, Antoine, Leo, Tony, and Lawrence create an atmosphere of being "loved and pampered."
  • Sensual Elegance & Beautiful Decor: The hotel's "decor is beautiful," offering a "sensual elegance" and "old-world charm" that perfectly blends with a "relaxed NOLA vibe." Its "chic Parisian chambers" with "light-bathed spaces, large windows, plush linens, cozy seating areas, and marble bathrooms" create a serene, indulgent sanctuary.
  • Central Yet Tranquil Location: Situated in the CBD/Warehouse District at 546 Carondelet St, the hotel is "very central to all attractions" yet provides a quiet escape. It’s a short walk to the French Quarter, Bourbon Street, the Riverfront, WWII Museum, Superdome, and the St. Charles Streetcar line, offering the best of both worlds.
  • Outstanding Culinary Offerings & Complimentary Rituals: The "absolutely amazing" breakfast is a highlight, and beyond that, the hotel offers unique complimentary rituals like an "Evening Wine & Charcuterie" reception, "Morning Coffee, Delivered" to your room, "Afternoon Iced Tea Service," and "Evening Cookies." These thoughtful, complimentary touches greatly enhance the value and luxury experience.
  • Honour Bar & Thoughtful In-Room Amenities: The presence of a well-curated "honor bar" in the Living Room and in-room features such as iPod docking stations, minibars, filtered water carafes, designer toiletries, deep soaking bathtubs, and premium bedding contribute to a truly indulgent stay.
  • Access to Nearby Wellness Facilities: Guests receive complimentary use of a nearby fitness facility and access to an outdoor pool at a sister property (The Barnett/High Five Rooftop), providing excellent options for relaxation and exercise.
  • Daily Turndown Service & Spotless Rooms: The consistent "spotless" cleanliness maintained by the housekeeping staff, coupled with nightly turndown service, emphasizes the hotel's commitment to guest comfort and a refined experience.
  • Pet-Friendly Luxury: The hotel welcomes furry companions (dogs under 25 lbs) with the same level of charm and care, making it an excellent choice for pet owners.
Promotions or Special Offers

As part of The Unbound Collection by Hyatt, Maison Métier in New Orleans offers various promotions and special packages designed to enhance your stay and provide exceptional value. Since offers can change, it's always best to check the official Hyatt website directly for the most current and detailed information. However, here are some common types of promotions you might find:

  • World of Hyatt Member Rates: If you're a member of the World of Hyatt loyalty program, you'll typically have access to exclusive discounted rates. Joining World of Hyatt is free and allows you to earn points for your stays, which can be redeemed for free nights, room upgrades, and other valuable benefits across the Hyatt portfolio. Members often receive additional savings when booking direct on hyatt.com.
  • Suite Escape Offer: This is a recurring and popular promotion. For example, guests might save 30% on luxurious suites when staying four nights or more, often including complimentary daily breakfast for all registered guests. This is perfect for those looking for an extended, indulgent retreat.
  • Savor & Save Packages: These packages often combine a discount on your room rate with a food and beverage credit. For instance, a past offer included a 20% discount on the room rate and a $50 nightly food and beverage credit, which can be used for the amazing breakfast or at Bar Métier.
  • Advance Purchase Rates: Booking your stay well in advance can often unlock lower, non-refundable rates. This is a good option if your travel plans are firm.
  • Special Event Packages: Depending on the season or major events in New Orleans (like Mardi Gras, Jazz Fest, or major conventions), the hotel might offer specialized packages that include event access, unique amenities, or dining experiences.
  • Credit Card Member Offers (e.g., Amex Fine Hotels + Resorts): If you are a premium credit cardholder (like certain American Express cards), you might have access to programs like Fine Hotels + Resorts, which can offer perks such as room upgrades upon arrival (when available), property credits (e.g., $100), complimentary breakfast, and late checkout.
  • Destination Fee Inclusions: While Maison Métier has a daily destination fee, it often covers a range of valuable services and amenities, enhancing the guest experience. It's worth reviewing what this fee specifically includes during your stay (e.g., access to sister property facilities, special local discounts).

To ensure you secure the best possible rate and any applicable promotions for your visit to Maison Métier, it is highly recommended to:

  • Visit the official Hyatt website (hyatt.com) and navigate directly to the Maison Métier, The Unbound Collection by Hyatt page.
  • Sign up for the World of Hyatt loyalty program if you haven't already. This is often the key to unlocking the best rates and additional perks.
  • Be flexible with your travel dates if possible, as rates can vary depending on the day of the week and local events.
  • Contact the hotel directly using the contact information provided below. The staff can often inform you of any current specials or clarify details about specific promotions.
Contact Information

For direct inquiries, reservations, or to learn more about the luxurious amenities and exceptional services at Maison Métier - The Unbound Collection by Hyatt, please use the following contact details:

Maison Métier - The Unbound Collection by Hyatt

Address: 546 Carondelet St, New Orleans, LA 70130, USA

Phone: (504) 814-7720

Mobile Phone: +1 504-814-7720

Conclusion: Why this place is suitable for locals

For us Louisiana locals, Maison Métier - The Unbound Collection by Hyatt offers an undeniably appealing and highly suitable option for a luxurious escape right within our own beloved New Orleans. This resort hotel is not just for out-of-towners; it's a perfect destination when you want to treat yourselves to an extraordinary staycation, celebrate a significant milestone, or provide your visiting loved ones with an unforgettable taste of authentic New Orleans grandeur and hospitality.

The hotel's location is a key draw. Situated in the sophisticated Warehouse District, it strikes an ideal balance: you’re only a short, pleasant stroll from the vibrant energy of the French Quarter, the Riverfront, and iconic landmarks like the National WWII Museum, yet you can retreat to a serene and elegant sanctuary when you desire. This allows locals to fully immerse themselves in the city’s offerings without the constant intensity that can sometimes accompany staying directly in the busiest areas. For those attending events at the Superdome or Convention Center, the proximity is incredibly convenient, making it a stress-free base.

What truly sets Maison Métier apart for locals, however, is its unparalleled commitment to service and personalized touches. We Louisianans pride ourselves on our hospitality, and this hotel exemplifies it beautifully. The staff, frequently lauded as "amazing" and going "above and beyond," makes every guest feel genuinely "seen, valued, and cared for." This level of attentive, warm service means that any special occasion, whether it’s an anniversary or simply a well-deserved treat, becomes even more memorable. The complimentary daily rituals, like the evening wine and charcuterie and morning coffee delivery, add that extra layer of indulgence that makes you feel truly pampered, a feeling every local deserves.

Finally, the "sensual elegance" of the decor, the "spotless" rooms, and the "absolutely amazing" food elevate the entire experience. It’s an opportunity to discover or rediscover New Orleans from a fresh, luxurious perspective, feeling completely "loved and pampered." For those seeking a truly exceptional, sophisticated, and deeply personalized retreat in the heart of our capital of culture, Maison Métier is not just suitable—it's an absolute must-try.

Maison Métier - The Unbound Collection by Hyatt Photos

Maison Métier - The Unbound Collection by Hyatt 5

Maison Métier - The Unbound Collection by Hyatt Location & Map

546 Carondelet St, New Orleans, LA 70130, USA

Reviews

⭐️⭐️⭐️⭐️⭐️ From the moment we arrived, the staff went above and beyond to make us feel welcomed and celebrated. This wasn’t just a hotel stay it was a beautiful experience that made a very special occasion even more memorable. A huge thank you to Christina, Angelo and Madonna, and truly everyone we interacted with from those who helped with our reservation to the warm greetings at the door. Every single person made us feel seen, valued, and cared for. The food (breakfast) was absolutely amazing, and the service across the board was exceptional. My husband and I felt so loved and pampered. Thank you for making this celebration unforgettable. We left with full hearts (and full bellies)! Can’t wait to come back! 💛

Jun 11, 2025 · Blanca Iris Soldevila Lugo

We have stayed in a lot of NOLA hotels and this one far surpasses all the others. The decor is beautiful and the ambiance gives sensual elegance while still giving that relaxed NOLA vibe. The location is very central to all attractions. The best part hands down is the amazing staff, thank you to Antoine, Leo, Tony, Lawrence and Madonna. I am absolutely certain that I left a few names off there and I'm so sorry that I can't recall all of them but please know that you are appreciated! I also want to thank the housekeeping staff for keeping our room spotless and providing daily turn down service. The extra touches were so appreciated including the honor bar, morning coffee service, the pistachios and the delicious welcome treats. In short, my stay was fabulous!

Jun 11, 2025 · R. Noble

The Maison Metier is fantastic! First, and most importantly, the room: It was very nearly perfect. Everything was sparkling clean, it was spacious, and had everything I needed. I appreciated the fact that the furniture and art felt more like a classy apartment than a hotel. I had to spend a little bit of time working in the room and it was a delight. My windows looked over the side street so it was very quiet in the room. The blackout shades did their job and kept all light outside. The service was generally very good as well. The freshly brewed coffee delivered to my room every morning was a nice touch. Turndown service was great. I stayed three nights and had a different high quality treat waiting at my bedside every night. We stay in hotels roughly 30 nights a year and this is one of the best hotel experiences that I've had in the last couple of years. I've already told friends about this hotel and will absolutely stay here again if I find myself in New Orleans.

May 08, 2025 · Jeff Sackrider

I recently stayed at Maison Metier for a work trip in New Orleans. The overall vibe of the hotel is incredible. You feel like you're stepping back into history with the charm and incredible southern hospitality the staff provides. From the nightly chocolate chip cookies served, to turndown service, and even the little extras like coffee or tea delivered to the room every morning, it was worth it. I thoroughly enjoyed the location; walking a short distance to the French Quarter and the multiple dining opportunities nearby. Be sure to check out Salon Salon!

Apr 30, 2025 · Danielle Koeller

Just spent 4 days here for my birthday, and was highly impressed! From the room, service and location everything was truly so phenomenal! Staff was amazing, and they were always on their game! Loved the bedside macaroons each night, with complimentary wine/cheese every evening from 6-8pm, followed by the most INCREDIBLE cookies! Cannot say enough about how accommodating and fun our stay was at MM…Will definitely stay here again in the future! Kudos to the entire crew at Maison Metier, as you truly made my birthday so memorable…

Feb 08, 2025 · Karen Weisbrot

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