Hilton Garden Inn New Orleans French Quarter/CBD ico

Hilton Garden Inn New Orleans French Quarter/CBD

Hotels Near Of MeLouisianaOrleans ParishNew OrleansCentral Business DistrictGravier Street

821 Gravier St, New Orleans, LA 70112, USA

3.0

Hotel isn’t very clean, and room service didn’t come to clean our room. They charge $50 a day to park vehicle, but then it takes forever to get it from vallet service. The only reason we booked the hotel was it had a pool l, and was close to the French quarter. Then the pool was closed our entire trip for a planned closure. If that is the case they should notify guests so they can stay elsewhere if they wanted a pool. Overall poor experience. Stay outside of this area and drive in. Pay to park it will be cheaper, and you will get a much nicer hotel.

Scarlett Irving
  • Overview
  • (504) 324-6000
  • www.hilton.com

Hilton Garden Inn New Orleans French Quarter/CBD Introduce

For those of us living in Louisiana, especially when we're planning a trip to the heart of New Orleans, finding a hotel that combines convenience, comfort, and a touch of local flavor is key. The **Hilton Garden Inn New Orleans French Quarter/CBD** offers a compelling option for both quick getaways and longer stays, perfectly positioned to give you easy access to the city’s most iconic attractions. While every hotel experience can have its ups and downs, this Hilton Garden Inn consistently aims to provide a reliable and accommodating stay right in the vibrant core of the Big Easy.

Located at the nexus of the historic French Quarter and the bustling Central Business District (CBD), this hotel is designed for travelers who want to be in the thick of it all, yet still have a comfortable retreat. It's a solid choice for locals heading to New Orleans for a staycation, a special event, or simply to soak up the unique atmosphere. With its well-known brand standards, the Hilton Garden Inn strives to offer a consistent level of quality, making it a familiar and often convenient choice for those familiar with the Hilton family of hotels.

Whether you're visiting for Mardi Gras, Jazz Fest, a Saints game, or just a spontaneous weekend adventure, the Hilton Garden Inn New Orleans French Quarter/CBD aims to be your welcoming base. While some past guests have shared specific feedback regarding aspects like valet service wait times or pool accessibility, the hotel's prime location and dedicated staff members, such as the praised LilRoy, highlight its potential for a positive experience. It’s important to remember that planning ahead and communicating your needs can often help ensure a smoother and more enjoyable stay.

Location and Accessibility

The **Hilton Garden Inn New Orleans French Quarter/CBD** boasts a truly advantageous address at **821 Gravier St, New Orleans, LA 70112, USA**. This puts it squarely in the sweet spot between two of New Orleans' most dynamic areas: the historic **French Quarter** and the bustling **Central Business District (CBD)**. This means you're incredibly close to the action while still being able to retreat from the livelier areas for some peace and quiet.

The hotel's location is a major draw for exploring the city on foot. You're just a few blocks from the iconic **Bourbon Street**, allowing for easy access to its legendary nightlife, music venues, and restaurants without being directly exposed to constant noise. Popular attractions like the **Saenger Theatre**, **Lafayette Square**, the **Audubon Aquarium of the Americas**, and the **National World War II Museum** are all within comfortable walking distance. For sports fans, the **Caesars Superdome** and **Smoothie King Center** are less than a mile away, making it a convenient choice for game days or concerts.

Accessibility extends beyond walking. The hotel is very close to the historic **St. Charles Avenue streetcar line**, offering a charming and affordable way to explore areas like the Garden District and beyond. While **valet parking** is available on-site, it's worth noting that it comes with a daily fee and can sometimes involve a wait, as mentioned by previous guests. For those preferring to use ride-sharing services or taxis, the central location ensures easy pick-up and drop-off. For travelers flying in, the hotel is approximately 14.5 miles from Louis Armstrong New Orleans International Airport (MSY).

Services Offered
  • On-site dining at **Good Yolk/Oasis Food Hall** and a bar/lounge on the 11th floor.
  • **Room service** available during limited hours.
  • **24-hour front desk** for guest assistance.
  • **Complimentary Wi-Fi** in both rooms and public areas.
  • **Valet parking** (surcharge applies, with in/out privileges).
  • **24-hour fitness center** for guest use.
  • **Outdoor rooftop pool** with city views (availability may vary due to maintenance).
  • **Business center** and meeting rooms for business travelers.
  • Laundry and dry cleaning services.
  • Luggage storage.
  • Concierge services for local recommendations and tour assistance.
  • Pet-friendly rooms available (with a non-refundable fee).
  • Daily housekeeping (though some reviews suggest checking upon arrival).
  • Accessible rooms and facilities for guests with disabilities.
  • To-go breakfast options available for a fee.
Features / Highlights
  • Prime Location: Nestled between the French Quarter and the CBD, offering easy walking access to major attractions like Bourbon Street, the Saenger Theatre, and the Superdome.
  • Rooftop Pool with City Views: A standout feature, providing a refreshing escape and panoramic views of New Orleans, ideal for relaxation after a day of exploring.
  • Modern Room Amenities: Guest rooms include flat-screen TVs, complimentary wired and wireless internet, microwaves, refrigerators, and Keurig coffee makers for convenience.
  • On-Site Dining Options: Guests can enjoy meals at Good Yolk/Oasis Food Hall and unwind at the 11th-floor Lobby Lounge.
  • Fitness Center: A 24-hour fitness center allows guests to maintain their workout routines.
  • Corner Suites: Some guests have highlighted the spacious and comfortable corner suites for an enhanced stay experience.
  • Dedicated Staff Members: Positive mentions of staff, like "LilRoy," for stellar service and helpful recommendations.
  • Pet-Friendly: A great option for those traveling with furry companions, with specific policies and fees.
  • Business Amenities: Equipped with a 24-hour business center and meeting facilities, suitable for corporate travelers.
  • Proximity to Public Transport: Close access to the St. Charles Avenue streetcar for easy city exploration.
Promotions or Special Offers

The Hilton Garden Inn New Orleans French Quarter/CBD, like many Hilton properties, frequently offers a variety of promotions and special discounts that can make your stay even more appealing. These offers are often available directly through the Hilton website and can provide significant value for both leisure and business travelers. While specific offers are subject to change, here are common types of promotions you might find:

  • Hilton Honors Member Discounts: If you're a Hilton Honors member, you can often save a percentage off the Best Available Rate, earn double points for your stays, or even receive bonus points for specific promotions. Loyalty programs like Hilton Honors are excellent for accumulating points for free nights and other benefits.
  • Advance Purchase Rates: Planning your trip ahead can often result in savings, with discounts offered for booking in advance.
  • Breakfast Included Packages: Some packages include daily breakfast for registered guests, which can be a convenient and cost-effective way to start your day.
  • AAA/CAA and Senior Rates: Members of AAA/CAA and senior travelers can often receive exclusive savings on their bookings.
  • "Experience the Stay" Packages: These may include on-property credit for dining or other services, along with perks like premium Wi-Fi or early check-in.
  • Park & Stay Offers: Given the urban location and valet parking fees, packages that include daily parking can be a valuable option for those driving into the city.
  • Military Family Rate: Active and retired military personnel, veterans, and their families may be eligible for special discounts.
  • Seasonal Sales: Hilton often runs major sales campaigns throughout the year, offering discounts on stays worldwide, including at this New Orleans location.

It's always a good idea to check the official Hilton website for the most current and applicable offers before booking your stay.

Contact Information

Address: 821 Gravier St, New Orleans, LA 70112, USA
Phone: (504) 324-6000
Mobile Phone: +1 504-324-6000

Conclusion: Why this place is suitable for locals

For us Louisianians, especially those of us looking for a convenient and comfortable base to experience the magic of New Orleans, the Hilton Garden Inn New Orleans French Quarter/CBD offers a practical and appealing choice. While every stay can be unique, its core strengths make it particularly suitable for locals seeking a hassle-free visit to the Crescent City.

The primary advantage is its **unbeatable location**. As a local, you understand the value of being able to walk to the French Quarter, catch a show at the Saenger Theatre, or attend an event at the Superdome without the stress of navigating traffic or endless parking searches. This hotel places you directly in the heart of the action, minimizing commute times and maximizing your enjoyment of what New Orleans has to offer. Whether it's a spontaneous night out on Bourbon Street or a leisurely stroll through the historic streets, the proximity is a huge plus.

Furthermore, the amenities cater to a comfortable stay. The availability of an **outdoor rooftop pool with city views** offers a unique way to relax and cool off, a genuine perk in our warm climate. While it’s always wise to confirm pool accessibility for specific dates, a working rooftop pool provides a fantastic local escape. The presence of on-site dining, a fitness center, and complimentary Wi-Fi also adds to the convenience, allowing for a well-rounded stay without having to venture far from your room.

For those driving in, while valet parking comes with a fee, the option is there, and it can be a trade-off for the prime location. For those bringing furry friends, the **pet-friendly policy** is another significant advantage for many Louisiana families. Moreover, for any special occasions, corporate needs, or group bookings, the hotel's meeting facilities and business services can provide a reliable solution right here in your home state.

In essence, the Hilton Garden Inn New Orleans French Quarter/CBD offers a strategic and comfortable launching pad for locals to fully immerse themselves in the vibrancy of New Orleans. It’s a convenient choice for a staycation, for hosting visiting relatives, or for those business trips that also allow a little exploration of our beloved city.

Hilton Garden Inn New Orleans French Quarter/CBD Photos

Hilton Garden Inn New Orleans French Quarter/CBD 5
Hilton Garden Inn New Orleans French Quarter/CBD 5
Hilton Garden Inn New Orleans French Quarter/CBD 5
Hilton Garden Inn New Orleans French Quarter/CBD 5
Hilton Garden Inn New Orleans French Quarter/CBD 5
Hilton Garden Inn New Orleans French Quarter/CBD 5
Hilton Garden Inn New Orleans French Quarter/CBD 5
Hilton Garden Inn New Orleans French Quarter/CBD 5
Hilton Garden Inn New Orleans French Quarter/CBD 5
Hilton Garden Inn New Orleans French Quarter/CBD 5

Hilton Garden Inn New Orleans French Quarter/CBD Location & Map

821 Gravier St, New Orleans, LA 70112, USA

Reviews

Hotel isn’t very clean, and room service didn’t come to clean our room. They charge $50 a day to park vehicle, but then it takes forever to get it from vallet service. The only reason we booked the hotel was it had a pool l, and was close to the French quarter. Then the pool was closed our entire trip for a planned closure. If that is the case they should notify guests so they can stay elsewhere if they wanted a pool. Overall poor experience. Stay outside of this area and drive in. Pay to park it will be cheaper, and you will get a much nicer hotel.

Jun 10, 2025 · Scarlett Irving

Not bad experience at this Hilton Garden Inn. Checked-into a corner suite for 3 nights. Service was stellar (kudos to LilRoy). Only negative was the bathroom floor as it looked like it was never mopped prior to our arrival, still had stains and hair. Other than that, everything else was great. Would recommend this hotel for the location - close to Bourbon/French Quarter.

May 08, 2025 · RB Camins

Everyone has been so helpful and friendly even with how they handled my phone call the day before wanting to select a special room. The hotel is extremely clean and located with in walking distance of Bourbon St and several street car stops. We can in drenched from a rain storm and they went above and beyond. Even got us warm towels to dry off

May 29, 2025 · Brandi Lemons

I am a Hilton Diamond member and typically stay at Hilton locations 25% or more of the year. This location makes me seriously reconsider. AC isn't working correctly in the room, they say they will send a tech. Never do. I call back, they don't answer. I have to resort to texting them to reach anyone. My key didn't work, the place is rundown and pretty dirty. But hey, you get drink/food vouchers right? Only works if the bartender doesn't leave for an "emergency" and the systems don't crash at the front desk so they can't process transactions. I can't think of a single positive attribute of this hotel. I certainly won't be staying here again, that's for sure! Update: I had the Executive Housekeeper come to my room and she was the only decent person I have dealt with at this property. Funny enough though, she gave me 4 drink vouchers that Bill the "Guest Services" person wouldn't accept after having the bar closed every day I was at the hotel. I would rate this hotel -100. I will be switching to Marriott immediately and doing a status match. Hilton, you need to remove this location.

May 05, 2025 · Doug Sutter

Stayed for one night, location is great if you came to experience Burbon St and The French Quarter. I am not pleased with the room itself. The air conditioning is not operating properly the room was set to 60 but did not go below 75. The restroom was not visually acceptable. There was a permanent dirt ring in the tub and where the shower mat was the dirt outline was still there. There's also rust is the tub and a thin shower curtain. The room slept 4 but there were no small face towels and only 3 large. The receiver on the phone was not working. First I thought the phone was off. Finally I tried the speaker option and got thru to guest services and requested some towels. THEY NEVER CAME! Also i think there so much fragrance on the check in floor to combat the smell when entering the room. Also don't try the chat with the guest services rep thru the Hilton App, didn't work. I sat watching the app waiting for me digital key, the app continued to show they were preparing the room. After 30 minutes, its around 430 that afternoon, I decided to go to the desk about the delay. At which I was advised there was an issue with my card, turns out I entered the wrong number, but the system took it and just left myself in limbo. Why not state there was an error processing the card just as the employee did. They needed my card for a $50 deposit for any incidentals. The room was paid for...

Jun 14, 2025 · Evelyn Thomas

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