Holiday Inn Express & Suites Asheville SW - Outlet Ctr Area by IHG ico

Holiday Inn Express & Suites Asheville SW - Outlet Ctr Area by IHG

Hotels Near Of MeNorth CarolinaBuncombe CountyAshevilleRocky Ridge Road

12 Rocky Ridge Rd, Asheville, NC 28806, USA

4.0

Conveniently located off the interstate, this hotel is easy to get to. With gas stations and restaurants near by. Some rooms have a balcony if you’re looking for one. The rooms look like they had a recent update. The building itself is an older build. Some things need improved here. There is some wear and tear that needs to be addressed. Overall if you need a good nights sleep it’s great!

Morgan Colyer
  • Overview
  • (828) 665-6519
  • www.ihg.com

Holiday Inn Express & Suites Asheville SW - Outlet Ctr Area by IHG Introduce

Hey there, North Carolinians! When the beautiful Blue Ridge Mountains call your name, and you find yourself planning a trip to the vibrant city of Asheville, finding a comfortable and conveniently located place to stay is key. Today, we're focusing on a familiar name that many travelers turn to for a reliable experience: the Holiday Inn Express & Suites Asheville SW - Outlet Ctr Area by IHG.

Holiday Inn Express & Suites is a brand recognized for delivering consistent quality, complimentary breakfast, and essential amenities that make for a straightforward and efficient stay. This particular location aims to be a practical hub for visitors looking to explore Asheville’s renowned attractions, from the majestic Biltmore Estate to the charming downtown area, and of course, the nearby Asheville Outlets.

As one guest mentioned, this hotel is "conveniently located off the interstate," making it "easy to get to," with "gas stations and restaurants near by." While some reviews noted that the "building itself is an older build" and "some things need improved" with "wear and tear that needs to be addressed," it's also recognized for offering a "good night's sleep." Another review, however, provided a contrasting experience, highlighting an "unpleasant smell," an "outdated" look, and issues with the AC and breakfast quality. This suggests that like with any property, especially those undergoing updates, experiences can vary. However, the core promise of an accessible location and essential amenities remains.

Let's take a closer look at what the Holiday Inn Express & Suites Asheville SW - Outlet Ctr Area offers and why it might be a suitable base for your next North Carolina mountain adventure.

Location and Accessibility

The Holiday Inn Express & Suites Asheville SW - Outlet Ctr Area by IHG is strategically located at 12 Rocky Ridge Rd, Asheville, NC 28806, USA. This address places it in a highly convenient spot for travelers, particularly those driving, which is typical for visitors to the Asheville area. The hotel's proximity to major interstates is a significant advantage.

It is "conveniently located off the interstate," specifically with easy access to I-26 and being "one mile from I-40." This makes it incredibly easy to navigate to and from the hotel, whether you're coming from other parts of North Carolina like Charlotte or Greensboro, or even from neighboring states. This direct access to major highways means less time spent on local roads and more time enjoying your destination.

The name "Outlet Ctr Area" accurately reflects its immediate surroundings. The hotel is "just steps from the region's largest outlet mall," Asheville Outlets, offering a convenient shopping experience right at your doorstep. This is a big draw for many visitors. Beyond shopping, its location provides relatively quick access to Asheville's most popular attractions.

The iconic Biltmore Estate is typically about a 10-minute drive away, while the scenic North Carolina Arboretum is also very close. Downtown Asheville, with its vibrant arts scene, diverse culinary offerings, and unique breweries, is also within a reasonable driving distance, generally around 15-20 minutes depending on traffic. Additionally, for those exploring the natural beauty, the Blue Ridge Parkway is easily accessible for scenic drives and outdoor adventures. The availability of "gas stations and restaurants near by" further enhances its convenience, ensuring that essential services are always within reach.

The hotel offers free self-parking on site, which is a considerable benefit in a popular tourist destination like Asheville, eliminating the concern of parking fees or limited spots. While some larger vehicles like tractor-trailers might have restrictions, standard car parking is readily available.

Services Offered

The Holiday Inn Express & Suites Asheville SW - Outlet Ctr Area by IHG provides a range of services and amenities designed to offer comfort and convenience to its guests. Here's what you can expect:

  • Complimentary Hot Breakfast: A hallmark of the Holiday Inn Express brand, a free hot buffet breakfast is offered daily. This typically includes items like eggs, sausage, biscuits, and waffles, along with various cereals, yogurt, and beverages.
  • Seasonal Outdoor Pool: The hotel features a seasonal outdoor swimming pool, providing a refreshing way to relax during the warmer months. It usually operates from May to September.
  • Hot Tub: There is an indoor spa tub/hot tub available for guests to relax and unwind.
  • 24-Hour Fitness Center: Guests have access to an on-site fitness center, equipped with machines for maintaining their workout routine while traveling.
  • Free High-Speed Wi-Fi: Complimentary wired and wireless internet access is available throughout the hotel, including in all guest rooms and public areas.
  • Business Center: A business center with computer access and printing services is available for guests' convenience.
  • Meeting Facilities: The hotel offers meeting space, suitable for small gatherings or business meetings.
  • Well-Appointed Guest Rooms: Rooms come with essential amenities such as a flat-screen TV with premium cable channels, a microwave, mini-refrigerator, coffee/tea maker, iron and ironing board, hairdryer, and a desk/work area.
  • Private Bathrooms: Each room includes a private bathroom with a bathtub or shower and complimentary toiletries.
  • Pet-Friendly Policy: The hotel welcomes pets in designated rooms, though an extra charge per pet per night typically applies. Service animals are exempt from fees.
  • 24-Hour Front Desk: The front desk is staffed around the clock, providing assistance with check-in, check-out, and any guest inquiries or needs.
  • Free Self-Parking: Ample complimentary self-parking is available on-site for guests.
  • Daily Housekeeping: Rooms receive regular housekeeping service to ensure cleanliness and comfort throughout the stay. Guests may have an option to opt-out of daily cleaning.
  • Dry Cleaning/Laundry Service: Laundry facilities are available, with self-service laundromat options and potentially dry cleaning/laundry services for a fee.
  • Vending Machines: For quick snacks and beverages, vending machines are available on the property.
  • Connecting Rooms: Connecting/adjoining rooms are available upon request and subject to availability, useful for families or groups.

These services aim to provide a comprehensive and comfortable experience for various types of travelers visiting the Asheville area.

Features / Highlights

The Holiday Inn Express & Suites Asheville SW - Outlet Ctr Area by IHG boasts several features and highlights that contribute to its appeal for visitors to Asheville:

  • Prime Location for Shopping and Attractions: Its most prominent feature is its exceptional location. Being "just steps from Asheville Outlets" is a major draw for shoppers, while its proximity and easy interstate access to the Biltmore Estate, North Carolina Arboretum, and downtown Asheville make it a highly convenient base for sightseeing and exploration.
  • Complimentary Hot Breakfast: The free hot breakfast buffet is a significant highlight, offering a variety of hot and cold options. This not only saves guests time but also provides a cost-effective start to each day of their trip.
  • Seasonal Outdoor Pool and Hot Tub: The presence of both a seasonal outdoor pool and an indoor hot tub provides excellent recreational and relaxation options. Whether you want to cool off in the summer or unwind with a warm soak, these amenities add value to the stay.
  • Essential In-Room Amenities: Rooms are equipped with practical features like a microwave, mini-refrigerator, and coffee maker. These amenities offer convenience for storing snacks, keeping drinks cold, and enjoying beverages at leisure, making the stay more comfortable and budget-friendly.
  • Pet-Friendly Policy: For many North Carolinians, traveling with pets is part of the family experience. The hotel's pet-friendly policy makes it an accessible option for those who wish to bring their furry companions along.
  • Easy Interstate Access: Its direct access to I-26 and proximity to I-40 is a key logistical advantage, ensuring straightforward travel to and from the property and efficient commuting around the greater Asheville area.
  • Free Parking: The provision of complimentary self-parking on site is a valuable highlight, as it eliminates additional costs and the stress of finding parking in a popular tourist destination.
  • Recent Updates (in some rooms): While the building itself is older, some rooms have seen "recent updates," which can enhance the comfort and modern feel for guests.

These features collectively contribute to making the Holiday Inn Express & Suites Asheville SW - Outlet Ctr Area a practical and value-driven choice for travelers.

Promotions or Special Offers

As an IHG (InterContinental Hotels Group) property, the Holiday Inn Express & Suites Asheville SW - Outlet Ctr Area participates in the brand's global promotions and loyalty programs. While specific offers can vary based on seasonality and current campaigns, here are common types of promotions you might find:

  • IHG One Rewards Program: Joining the free IHG One Rewards loyalty program allows guests to earn points on every stay, which can be redeemed for free nights, exclusive member rates, and various other rewards. Members often receive perks like late checkout or welcome amenities.
  • Advance Purchase Rates: Booking your stay well in advance can often unlock discounted rates. These typically require prepayment and may have more restrictive cancellation policies.
  • AAA/CAA Member Discounts: Members of AAA (American Automobile Association) or CAA (Canadian Automobile Association) are usually eligible for special discounted rates.
  • Senior and AARP Discounts: Special rates are often extended to senior citizens and AARP members.
  • Military and Government Discounts: Active military personnel, veterans, and government employees typically qualify for reduced rates.
  • Longer Stay Discounts: For guests planning to stay for multiple nights (e.g., 3-5 nights or more), the hotel might offer reduced per-night rates.
  • Seasonal Promotions: IHG frequently runs system-wide or regional promotions during specific seasons, holidays, or events. These might include bonus points, percentage off room rates, or packages that bundle amenities.
  • Exclusive App Offers: Sometimes, booking through the official IHG mobile app can provide access to exclusive mobile-only deals.
  • Group Rates: If you are traveling with a large group, for a wedding, family reunion, or business event, the hotel may be able to offer customized group rates.

To discover the most current and specific promotions for the Holiday Inn Express & Suites Asheville SW - Outlet Ctr Area, it is highly recommended to:

  • Visit the Official IHG Website: Check the specific hotel page on IHG.com for any "Offers" or "Deals" sections.
  • Call the Hotel Directly: Contacting the hotel at (828) 665-6519 allows you to speak with staff who can provide personalized information on available packages and help you find the best rate for your travel dates.

Always review the terms and conditions of any offer carefully before booking.

Contact Information

For reservations, inquiries, or any assistance regarding your stay at the Holiday Inn Express & Suites Asheville SW - Outlet Ctr Area by IHG, you can reach them through the following contact details:

  • Address: 12 Rocky Ridge Rd, Asheville, NC 28806, USA
  • Phone: (828) 665-6519
  • Mobile Phone: +1 828-665-6519

The hotel's 24-hour front desk staff is available to assist you with check-in, check-out, and any questions or needs you may have during your visit. Direct communication is often the most efficient way to get specific information about room availability, amenities, and to make any special requests for your stay.

Conclusion: Why this place is suitable for locals

For North Carolina residents, the Holiday Inn Express & Suites Asheville SW - Outlet Ctr Area by IHG stands out as a highly suitable and practical choice for a getaway to the mountains. It offers a blend of accessibility, convenience, and essential comforts that align perfectly with how many of us locals travel.

Firstly, its superb location is a key draw. Being right off I-26 and near I-40 means easy access from virtually anywhere in North Carolina, cutting down on travel time and making weekend trips or spontaneous visits to Asheville a breeze. This highway proximity, coupled with its immediate vicinity to Asheville Outlets, allows for both quick stops and extended shopping excursions without added driving stress. Knowing that you can be at the Biltmore Estate, the North Carolina Arboretum, or downtown Asheville within a short drive from a convenient base is invaluable.

Secondly, the amenities provided cater to a straightforward and comfortable stay. The complimentary hot breakfast is a significant benefit, especially for families or those looking to save a bit on dining expenses. Starting your day with a free, warm meal allows for more budget flexibility for exploring Asheville's diverse culinary scene. The seasonal outdoor pool and hot tub offer excellent relaxation options, perfect for unwinding after a day of hiking the Blue Ridge Parkway or exploring the city's attractions. And for those bringing their beloved pets along, the pet-friendly policy ensures that no family member is left behind.

While the hotel may show signs of its age in some areas, its commitment to providing functional rooms with essential features like microwaves and mini-fridges, alongside reliable service, makes it a dependable choice. For North Carolinians seeking a practical, value-driven, and well-located base for their Asheville adventures, the Holiday Inn Express & Suites Asheville SW - Outlet Ctr Area offers a familiar and convenient haven to rest and recharge before another day of exploring our beautiful mountains.

Holiday Inn Express & Suites Asheville SW - Outlet Ctr Area by IHG Photos

Holiday Inn Express & Suites Asheville SW - Outlet Ctr Area by IHG 4
Holiday Inn Express & Suites Asheville SW - Outlet Ctr Area by IHG 4
Holiday Inn Express & Suites Asheville SW - Outlet Ctr Area by IHG 4
Holiday Inn Express & Suites Asheville SW - Outlet Ctr Area by IHG 4
Holiday Inn Express & Suites Asheville SW - Outlet Ctr Area by IHG 4
Holiday Inn Express & Suites Asheville SW - Outlet Ctr Area by IHG 4
Holiday Inn Express & Suites Asheville SW - Outlet Ctr Area by IHG 4
Holiday Inn Express & Suites Asheville SW - Outlet Ctr Area by IHG 4
Holiday Inn Express & Suites Asheville SW - Outlet Ctr Area by IHG 4
Holiday Inn Express & Suites Asheville SW - Outlet Ctr Area by IHG 4

Holiday Inn Express & Suites Asheville SW - Outlet Ctr Area by IHG Location & Map

12 Rocky Ridge Rd, Asheville, NC 28806, USA

Reviews

Conveniently located off the interstate, this hotel is easy to get to. With gas stations and restaurants near by. Some rooms have a balcony if you’re looking for one. The rooms look like they had a recent update. The building itself is an older build. Some things need improved here. There is some wear and tear that needs to be addressed. Overall if you need a good nights sleep it’s great!

Jun 05, 2025 · Morgan Colyer

I booked this hotel based on a great experience at another Holiday Inn Express while visiting Chattanooga a few weeks ago. However, the two hotels were a night and day experience. Upon arrival, the hotel had an unpleasant smell walking in. The front desk staff who checked me in was friendly but the hotel is very outdated at a glance and up close. The pool was dirty. The other elevator was out of order and the bathroom had ceiling tiles. Weird and also, why? Paint would go a long way and the inside of the one working elevator looks like it has not been wiped down in a while. It was only one night and I could have forgiven the absolute dingy look of the hotel had I gotten a good night's sleep and the breakfast I looked forward to but no. I was in Room 207, a king suite and the AC kept cutting on and off the whole night. Even with earplugs, I kept being woken up by the loud sound of the unit. The next morning, I woke up early to get breakfast. I already had my doubts when I saw that all the tops of the serving trays were left open instead of being closed. As a result, the food was not as warm as it could have been. The sausage was burnt and inedible and worst of all, the biscuits were hard and overcooked. As I walked to the table, one of the workers brought out more brown biscuits. Also, for anyone parking, be careful not to park too far from the hotel. I noticed broken car glass on the ground as I got out of my car and the area has a weird vibe at night. Definitely will not return and would not recommend staying here especially if you're spending more than a $100+. Go somewhere else. It's not worth it.

Jun 02, 2025 · Lena Ovalle

I said that was actually so nice that I stayed here multiple times during my trip that I had. I think the rates were very reasonable and the staff overall was friendly. I will say though that make sure you don't leave anything on the bed in case the housekeeping accidentally throws it away when they clean the rooms. Management was really respectful and the rooms over all were very clean and organized. I even had one incident where the people upstairs did not stop making noise and the front desk took care of it immediately which was really nice

Feb 22, 2025 · Laura Horowitz

We were unable to get home during icy road conditions. The Holiday Inn Express served as our layover for the night. The rate was good, and so was the free breakfast in the morning. I did try to make coffee with the in room coffee maker, but it did not work. Upon calling the front desk, another coffee maker was sent to the room. But it did not work either. So it was coffee at the breakfast downstairs. The hotel could use a little cleaning. The carpet in the halls showed that a good vacuum cleaner would clean them up. Some of the doors were in need of painting or stain to freshen them up. The clerks at the check-in desk were very friendly and helpful, even gave us a senor discount (don't forget to ask). Overall, this was a pleasant stay and kept us safe and warm for the night. I recommend Holiday Inn Express especially when you need to get out of the weather. If my review helped you please like it.

Jan 08, 2025 · JimBo' B. (JimBo')

I was really hoping this was going to be a nice trip, but this hotel was very disappointing. Half the gym equipment was out of order. The pool was closed. The hot water dispenser is clogged which apparently has been like that for a few days. Apparently it's tradition for the friend of the person setting up breakfast to make a complete mess by the coffee area... Left the coffee running out of the dispenser. With breakfast the biscuits were undercooked. The sausage patties were over cooked. The cinnamon rolls seemed smaller and were still a little cold. The second day they didn't even have cinnamon rolls. Both days I stayed they opened breakfast at least 10 minutes later than stated with a line of people waiting. For an IHG hotel you'd think it was a motel with the way things are run. I hope this is not the new normal for IHG hotels. To top it off, their wifi was terrible. I kept getting disconnected

May 26, 2025 · Drew Cohen

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