Hotels Near Of MeMassachusettsWorcester CountyAuburnJohnson Street
10-12 Johnson St, Auburn, MA 01501, USA
Hotel was great and clean. Front desk staff was amazing. I can’t say the same for housekeeping. I stay in holiday inns at the least 60 nights a year, have had a great experience say if I accidentally left something behind. This time, due to a snow storm, I switched out boots last minute and forgot to grab the other pair as I was walking out the door. Honest mistake on my end, upon my drive from there to return home to NY- I realized I had left them in the room. Called the hotel as soon as I realized ,for them to only tell me they could not find the boots. I know I left them there and where they were. So housekeeping took them and never reported it to lost or stolen. Again, I understand that it was my fault the item was left behind- but as a guest, things happen! And we should be able to trust in housekeeping that it’s a lost and found, not a lost and keep. It’s really disheartening, especially when you know for sure an item was left, and where it was left. Hopefully the person who scanned their card to enter and clean was looked into and made note of to prevent this from happening in the future.
For those searching for "Hotels Near Of Me" in the Auburn, Massachusetts area, the Holiday Inn Express & Suites Auburn by IHG stands out as a reliable and convenient option. Located at 10-12 Johnson St, Auburn, MA 01501, USA, this hotel is part of the well-known IHG brand, ensuring a certain level of quality and consistency for its guests. You can reach the hotel directly at (508) 832-2500 or via mobile at +1 508-832-2500 for reservations or inquiries.
The Holiday Inn Express & Suites Auburn by IHG is situated in a practical suburban setting, offering a quiet and accessible environment just off major roadways. Its location provides easy access to Auburn’s local amenities, including dining and shopping options, as well as the broader Worcester metropolitan area. The hotel's design and ambiance are typical of the Holiday Inn Express brand: modern, clean, and functional, focusing on providing essential comforts for a no-fuss stay. The property is designed to be welcoming and efficient, catering to both leisure and business travelers who prioritize convenience and a straightforward experience.
As an IHG property, the Holiday Inn Express & Suites Auburn offers a standard set of amenities designed to enhance guest comfort and convenience. Key services and facilities include:
It is crucial to address a significant point highlighted in recent customer reviews: despite what some older reviews or photos might suggest, this specific Holiday Inn Express & Suites Auburn location does NOT have a pool or hot tub. This information is vital for guests, especially families with children, who might choose a hotel based on pool availability. Travelers are strongly advised to confirm amenities directly with the hotel if they have specific requirements.
The hotel's primary features revolve around its strategic location and its commitment to providing a consistent Holiday Inn Express experience. Its proximity to major highways (such as I-90 and I-290) makes it an excellent base for exploring the central Massachusetts region, including Worcester, which is just a short drive away. This accessibility is a major advantage for both business travelers visiting local companies and leisure travelers exploring attractions like the DCU Center, Hanover Theatre, and various colleges and universities.
The emphasis on a clean and well-maintained environment is another key feature. Guest reviews consistently mention the cleanliness of the hotel and its rooms, which contributes significantly to a comfortable stay. The inclusion of a hot breakfast is a standout benefit, providing value and convenience. The efficiency of the front desk staff is frequently lauded, making check-in and check-out processes smooth and pleasant.
For those attending events or conducting business in the area, the hotel offers functional meeting space, though specific details on capacity should be confirmed directly with the hotel. The availability of amenities like a fitness center and free Wi-Fi further enhances its appeal for diverse travelers.
As an IHG property, the Holiday Inn Express & Suites Auburn participates in the IHG One Rewards loyalty program, allowing guests to earn and redeem points for stays and enjoy member-exclusive benefits. Guests searching "Hotels Near Of Me" may find various promotional offers, including seasonal discounts, package deals, and corporate rates, which can be checked on the IHG website or by contacting the hotel directly.
Real customer reviews offer a balanced perspective on the hotel experience. The overwhelmingly positive feedback highlights the hotel's cleanliness and the exceptional service provided by the front desk staff. Guests often commend the "clean, basic rooms" and the "decent hot breakfast buffet." The quiet environment also contributes to a peaceful stay.
However, an important area of concern raised by a frequent traveler relates to housekeeping and lost-and-found policies. A guest reported an item missing after check-out, with the hotel unable to locate it, suggesting a lapse in internal procedures regarding lost items. While this is an isolated incident, it highlights the importance of guests double-checking their belongings upon departure and the need for hotels to maintain robust lost-and-found protocols. It's an unfortunate experience that can significantly impact a guest's perception, even when other aspects of their stay are positive.
Another crucial piece of information from guest reviews, as mentioned earlier, is the definitive clarification that this specific property does not have a pool or hot tub, contrary to what some external information or older reviews might misleadingly suggest. This is a vital detail for families or individuals for whom a pool is a deciding factor. It underscores the importance of verifying amenities directly with the hotel prior to booking to avoid disappointment.
Overall, the Holiday Inn Express & Suites Auburn by IHG remains a strong contender for travelers in the Auburn, MA area due to its convenient location, clean and comfortable accommodations, and friendly front desk service. While guests should be mindful of the absence of a pool and exercise caution with personal belongings, the hotel generally delivers a solid and value-driven experience typical of the Holiday Inn Express brand.
10-12 Johnson St, Auburn, MA 01501, USA
Get directionsHotel was great and clean. Front desk staff was amazing. I can’t say the same for housekeeping. I stay in holiday inns at the least 60 nights a year, have had a great experience say if I accidentally left something behind. This time, due to a snow storm, I switched out boots last minute and forgot to grab the other pair as I was walking out the door. Honest mistake on my end, upon my drive from there to return home to NY- I realized I had left them in the room. Called the hotel as soon as I realized ,for them to only tell me they could not find the boots. I know I left them there and where they were. So housekeeping took them and never reported it to lost or stolen. Again, I understand that it was my fault the item was left behind- but as a guest, things happen! And we should be able to trust in housekeeping that it’s a lost and found, not a lost and keep. It’s really disheartening, especially when you know for sure an item was left, and where it was left. Hopefully the person who scanned their card to enter and clean was looked into and made note of to prevent this from happening in the future.
Feb 11, 2025 · Carmella MarozziHad a nice one night stay here with kids. No complaints, other than that people should know that this location does NOT have a pool or hot tub, despite what the reviews and customer photos show. I assume people are getting confused and reviewing the wrong location? Anyway, our fault for trusting the photos and not calling to confirm! The kids were bummed, but the YMCA 15 minutes away saved the day with a huge, 90 degree pool. Otherwise the hotel was just what you’d expect from a holiday inn express. Clean, basic rooms, coffee in the lobby, decent hot breakfast buffet included with the room.
Mar 24, 2025 · Claire ProffittI wish I could rate this higher. But, the room and bath were not up to the IHG standard, I have come to expect. I spend up to 240 nights a year in a hotel. Most are Holiday Inn. Disappointed! Stay out of room 300! Smells weird and the freeway noise is terrible!
May 17, 2025 · Rod ShawThis hotel was easy to find, close to the venue we had a concert at, and decently priced. The room was nice and clean. The staff was very friendly and polite. The free hot breakfast was very tasty! I would recommend staying at any Holiday Inn. I don't believe I've ever had a bad experience with their facilities. There was plenty of parking also. And a good variety of stores, shops, and food all close or withing a 10 min drive.
Nov 22, 2024 · Samantha HolmesRoom was good but not great. Bathtub outdated, painted over to hide wear & tare. Shower head packed on with soapscum. Pumps for shampoo/conditioner/body wash were all watery as if they were watered down or not using the brand that was listed on outside. Beds were not great-felt all the coils and just wasn't comfortable. Free breakfast- first day was disappointed. Pancake machine wasn't working, nothing was stocked well, kept getting told few minutes but a lot of time passed. Room service- we were there 2 nights- after first night spoke with room service to say we don't need room cleaned but can get some extra towels. They just looked at me as if they didn't understand but then said ok. So I stood there to see if they would just give me some off the cart but neither moved. I went back into my room thinking when they are done maybe they would knock to give me but nothing. Also had issue with front. Was told I could change the card for payment when got there and they said I can do it at check out. When at checkout they said card was already charged and to change it takes 10 or more business days to refund the card. Front was very helpful with this but would've been nice to know that from start.
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