Red Roof Inn Sutton

Hotels Near Of Me Massachusetts Worcester County Sutton Worcester-Providence Turnpike

200 Worcester-Providence Turnpike, Sutton, MA 01590, USA

2.0

Disgusting, the hot tub was not cleaned and had soap scum as u can see from the pictures that brown thing on the floor don't know what that was. Don't waste ur time or money this place needs to be shut down one night $300+ for one night. run away don't come here.

Jennifer

Overview

(508) 865-5222
www.redroof.com

Red Roof Inn Sutton Introduce

Welcome to Red Roof Inn Sutton, a hotel situated at 200 Worcester-Providence Turnpike, Sutton, MA 01590, USA. As a participant in the "Hotels Near Of Me" platform category, this Red Roof Inn aims to provide affordable and accessible accommodation for travelers and local users in Central Massachusetts. You can reach the hotel directly at (508) 865-5222 or +1 508-865-5222.

Environment and Accommodations

Red Roof Inn Sutton is a 2-star property featuring 59 guest rooms across two floors, with access via exterior corridors. The hotel was built in 1965. While some aspects of the property may show its age, the hotel focuses on providing basic comforts and essential amenities for a budget-conscious stay.

Guest rooms are designed to be functional and include a range of features to ensure a comfortable stay. Standard room amenities include air conditioning and heating for climate control, blackout drapes/curtains for restful sleep, and a private bathroom with a shower/tub combination, complimentary toiletries (shampoo, soap, toilet paper), and a hair dryer. For connectivity and entertainment, all rooms offer free Wi-Fi and a 38-inch flat-screen TV with cable/satellite channels. Other conveniences provided in rooms include a desk/workspace, telephone with free local and long-distance calls, an alarm clock, and a clothes rack. Select rooms may also feature a kitchenette or full kitchen equipped with a refrigerator and microwave, providing added flexibility for guests. Some premium rooms, such as the Superior King with Jetted Tub, also include a private jetted bathtub. Non-smoking rooms are available, and the property also offers smoking rooms.

The hotel's location along the Worcester-Providence Turnpike (Route 146) provides a convenient spot for travelers passing through or visiting the Sutton and greater Worcester area. While it's noted as being in a "quiet rural setting," it still offers easy access to major routes, which is beneficial for mobility. The hotel has a limited-hour front desk, typically open from 6:00 AM to midnight.

Services and Amenities

Red Roof Inn Sutton provides a core set of services and amenities aimed at meeting the needs of its guests.

Key services and amenities include:

Free Wi-Fi: Complimentary wireless internet access is available in all guest rooms and public areas, allowing guests to stay connected.
Free Self-Parking: On-site parking is available free of charge for guests, including spaces for RVs/buses/trucks (though a surcharge may apply for these larger vehicles). Wheelchair-accessible parking is also provided.
Pet-Friendly Policy: Red Roof Inn Sutton is a pet-friendly hotel, welcoming one well-behaved domestic pet (cat or dog, not exceeding 80 pounds) per guestroom free of charge. A second pet may be allowed for an additional fee of $15 per night, not to exceed $105 per pet per stay. Service and emotional support animals are always welcome without fees. Pets may not be left unattended in the room, and guests are expected to clean up after their pets on the property.
Laundry Facilities: Self-serve laundry facilities are available on-site, providing convenience for guests on longer stays. Dry cleaning/laundry service is also offered.
Vending Machines: For quick snacks and beverages, vending machines are available on the property.
24-Hour Front Desk: While the front desk has limited hours for check-in (generally 3 PM to midnight), assistance is available. Check-in is at 3:00 PM, and check-out is at 11:00 AM.
Accessibility: The hotel offers various accessibility features, including wheelchair-accessible paths of travel, parking, public restrooms, and visual alarms in hallways. Rooms may offer features like lever door handles and low-height electrical outlets in bathrooms.
Housekeeping: Daily housekeeping is provided, with an option for room sanitization opt-out. The hotel implements "Hygiene Plus" practices, including daily disinfection of rooms and common areas, use of anti-viral cleaning products, and rooms sealed after sanitization.
Common Area TV: A television is available in a common area for guest use.
Water Dispenser: A water dispenser is available for guests.
Computer Station: A computer station is available for guest use.

It is important to note that, unlike some other hotels, Red Roof Inn Sutton does not provide complimentary breakfast.

Features and Uniqueness

Red Roof Inn Sutton positions itself as a practical and economical choice for travelers. Its primary features are its affordability, pet-friendly policy (with the first pet staying free), and convenient location off Route 146. The availability of rooms with kitchenettes or full kitchens is a notable feature for those seeking self-catering options.

Customer reviews, however, present a mixed picture. While the hotel aims to offer a budget-friendly stay, some recent feedback raises concerns about cleanliness and service. One customer described an experience as "Disgusting," citing an unclean hot tub and an unspecified "brown thing on the floor," advising others to "Don't waste ur time or money this place needs to be shut down." Another review highlighted a significant issue with a booking made through a third-party site, where the room was allegedly re-rented despite late check-in, leading to the guest being "stranded in 18° weather with no room" and refused a refund. This indicates potential challenges with hotel management and communication, particularly with third-party bookings.

It is essential for prospective guests to consider these varied experiences. While the hotel's amenities and general brand offerings are consistent with a budget-friendly chain, individual experiences can differ. The hotel's website indicates it focuses on providing a "warm & welcoming" environment and "value price."

The hotel's location offers reasonable access to several points of interest in central Massachusetts, including:

Purgatory Chasm State Reservation (within a 15-minute drive, approximately 4.9 miles)
DCU Center in Worcester (approximately 10 miles away)
Worcester Art Museum (approximately 10 miles away)
Mechanics Hall (approximately 10 miles away)
Elm Draught House Cinema (approximately 4.9 miles away)
Butler Farm Dog Park (approximately 5.1 miles away)
Worcester Regional Airport (ORH) (approximately 10.47 miles/16.9 km away)
Old Sturbridge Village (approximately 20 miles away)

Promotional Information

Red Roof Inn, as a brand, frequently offers various promotions to attract guests, often emphasizing direct booking benefits. These can include:

RediRewards Program: Guests can join the RediRewards program to earn points on stays, which can be redeemed for free nights, gift cards, and merchandise. Members often receive exclusive discounts.
Direct Booking Discounts: Red Roof Inn encourages guests to book directly through their website for the best available rates and special offers, such as "Save 10% + Double Your Points" promotions for RediRewards members.
Member Discounts: Special savings are often available for AAA and AARP members, as well as government and military personnel (e.g., up to 15% off).
Pet Stays Free: The policy of allowing one pet per room to stay free of charge is a significant promotional point, particularly for pet owners.

Given the mixed customer feedback, prospective guests are advised to check current reviews and potentially contact the hotel directly regarding any specific concerns about cleanliness or booking policies, especially if booking through third-party platforms. The listed rates can vary, with some sources indicating prices from $80 to $300+ per night, depending on room type, demand, and booking platform. While the hotel aims to offer competitive budget pricing, it is crucial for guests to manage their expectations based on recent experiences shared by other travelers.

In conclusion, Red Roof Inn Sutton offers a basic, pet-friendly, and economically priced lodging option in Sutton, Massachusetts, within the "Hotels Near Of Me" category. While it provides essential amenities and convenient access to local attractions and highways, potential guests should be aware of the varied guest experiences reported regarding cleanliness and service to make an informed decision for their stay.

Red Roof Inn Sutton Photos

Red Roof Inn Sutton Location

Red Roof Inn Sutton

200 Worcester-Providence Turnpike, Sutton, MA 01590, USA

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Reviews

Mar 19, 2025 · Jennifer

Awful. Booked a room through priceline and it was re-rented because I showed up late for check-in. They were paid twice for the room and refused me a refund. Just an absolute joke and I was stranded in 18° weather with no room because of fine print. The worst hotel experience I've ever had. F red roof and F priceline.

Dec 16, 2024 · Adam Sachs

This place needs to be shut down immediately. My husband and I drove almost 5 hours from Maine to stay here for a wedding. I grew up in this area and didn't even think a hotel around here would be bad let alone absolutely disgusting. I should have read the reviews before coming. I will never make that mistake again. Our room was horrible. Stains all over the couch. It was dirty and musty. The floor had stains everywhere and burn holes. The room smelled like pee and damp basement. There was hair all over the bathroom floor. The walls were dirty and I couldn't even imagine how gross the bed was beyond what the naked eye can see. My husband and I lasted 20 minutes in that room and turned the keys in. We almost drove all the way back to Maine but luckily found somewhere else to stay. Someone from the state NEEDS to come in and shut that place down. It was beyond gross and completely unsafe for anyone to stay in. Gross gross gross! Noone ever stay here. How disgusting Red Roof. Never will we stay at any of your hotels again.

Oct 13, 2024 · A voice So bright

My wife and I were so upset with our stay that we didn't stay the night. We turned in our Keys before midnight, and we're told that a manager would speak to us today about a refund. We never received a call. Our room stank of bleach and cat urine. The entire building smelt like a musty basement/animal pee, the room and hallways were dirty, the door handles at the entrance were sticky with some unknown substance, and trash cans were overflowing with garbage. When I spoke to the representative at the front desk, they said "yes, sorry, but the government booked those rooms for refugees." As if that's some type of excuse for the nasty smell. Really dude? Take accountability for your establishment and don't blame others. Hands down the worst hotel experience. Another customer was also at the front desk complaining about their room as well. The toilet bowl wasn't bolted to the ground properly and moved if you sat on it. Mind you, I weigh a normal, healthy weight of 185 lbs. The second lock to our rooms door was broken. Huge security concern. If corporate cares about the brand name of the hotel chain, then they better do something to fix these conditions and crack down on management. We were never offered a different room option or a refund, just a "sorry, it's because of the refugees." Absolutely absurd.

Aug 05, 2024 · Chase

As a traveling healthcare worker, I was unfortunately assigned to an room infested with cockroaches.I immediately reported the issue to the front desk, explaining that I have a allergy to cockroaches and that I had found a dead one in the room. On the second occasion, I observed a live cockroach crawling on my bed. I also noticed cockroaches on the ceiling and in the kitchen area, particularly near the stove. The overall cleanliness of the hotel was concerning, with visible dirt and debris throughout the common areas. Despite my distress and the unsanitary conditions, the staff initially refuse providing an alternative room. Instead, the staff told me, 'We can refund your stay and suggest you find a different hotel.' However, I was unable to find another available room at that late hour. After further insistence, the staff did eventually provide me with a different room. The staff's dismissive attitude was disheartening . I felt trapped and unsafe during my stay. I believe that the hotel's failure to maintain a clean and safe environment poses a serious health risk to its guests. I would like to share my experience with other travelers to help them make informed decisions about where to stay. I believe that the hotel management should be made aware of this issue and take immediate steps to address it.

Mar 30, 2025 · Jazzy B