La Quinta Inn by Wyndham Auburn Worcester ico

La Quinta Inn by Wyndham Auburn Worcester

Hotels Near Of MeMassachusettsWorcester CountyAuburnSouthbridge Street

446 Southbridge St, Auburn, MA 01501, USA

3.0

First and foremost, they charge a $100 additional deposit WITHOUT any notification at the time of booking. When asked about the charge, the clerk started by saying that everyone had to pay it. I pressed and told him he didn't answer the question he said that it's because some people will smoke in the rooms. Yes, our room stank of old cigarette smoke, not badly, but it was there. They refund the $100 without checking the room the next morning. I took pics just in case. The mattress was stained, the tub was slow, and they were vacuuming the room above us at 7:30 in the morning! They gave some excuse about 12 hour shift for railroad workers, but if that's the case, put them on the first floor so guests don't have to hear the vacuuming overhead! Oh, and bring ear plugs, poor room insulation so you'll have constant truck noise from the 2 adjacent interstates. We skipped the breakfast, it didn't have the vibe of being clean, and there wasn't even hot water for tea available. For the $$, I'd expect much better.

Brad Story
  • Overview
  • (508) 832-7000
  • www.wyndhamhotels.com

La Quinta Inn by Wyndham Auburn Worcester Introduce

For individuals and families searching for "Hotels Near Of Me" in the Auburn, Massachusetts area, the La Quinta Inn by Wyndham Auburn Worcester, located at 446 Southbridge St, Auburn, MA 01501, USA, frequently appears as a budget-friendly and accessible option. As part of the Wyndham Hotels & Resorts brand, it aims to provide a reliable and comfortable stay for travelers.

The environment of the La Quinta Inn by Wyndham Auburn Worcester is typical of a roadside motel catering to travelers. It is situated conveniently near major interstates, specifically I-90 (Massachusetts Turnpike) and I-290/I-395, making it easily accessible for those traveling by car. This location, while practical for transit, also means that guests might experience noise from the adjacent interstates, as noted in some customer reviews, suggesting the need for earplugs for light sleepers. The hotel shares its vicinity with commercial establishments, including an Outback Steakhouse right next door, which can be a convenient dining option. There are also other restaurants within a short distance. The Auburn Mall is also within walking distance. The hotel itself is a 3-story building, renovated in 2015, and contains 99 or 100 rooms. While some reviews describe the rooms as clean and fresh smelling, others have reported issues with the smell of old cigarette smoke in non-smoking rooms or general "stinky" corridors, and older facilities. The hotel aims to be a 100% non-smoking property. The common areas, such as the lobby and breakfast area, generally present a functional and basic appearance, consistent with a tourist-class hotel. The property offers ample free self-parking, including spaces for RVs, buses, and trucks, which is a significant amenity for many travelers.

The services offered by La Quinta Inn by Wyndham Auburn Worcester include several standard amenities designed for guest convenience. A complimentary "Bright Side Breakfast®" is provided daily, featuring options like waffles, eggs, cereals, muffins, fruit, and coffee. However, some guest feedback has expressed disappointment with the breakfast quality and lack of hot items for tea, while others found it good with a "very nice lady taking care of the area." Free high-speed Wi-Fi is available throughout the hotel, including in all guest rooms. The hotel operates a 24-hour front desk, ensuring staff availability for check-in, check-out, and assistance with any needs. The hotel is pet-friendly, welcoming up to two dogs or cats per room for an additional charge of $25.00 per accommodation, per night, with service animals exempt from fees. This is a significant feature for travelers with pets. Other practical services include self-serve laundry facilities, a business center with copier and internet access, and a small on-site "Bright Side Market" for snacks and travel essentials. Daily housekeeping is provided, though one past review mentioned cleaning only every three days in some instances. The staff is generally described as friendly, helpful, and professional, making check-in and check-out processes smooth, as highlighted in positive reviews.

Key features of La Quinta Inn by Wyndham Auburn Worcester contribute to its guest experience. Guest rooms are typically equipped with comfortable pillowtop mattresses and premium bedding for a restful sleep. Each room includes a flat-screen HDTV with premium channels and plug-and-play connectivity, a mini-refrigerator, microwave, coffee maker, hairdryer, iron, and ironing board. Rooms also feature work desks with laptop-friendly workspaces. The hotel offers connecting/adjoining rooms upon request, subject to availability, which can be beneficial for families or groups. Cribs/infant beds are available free of charge. The hotel implements energy-saving switches and uses LED light bulbs. While it does not feature a pool, it provides a basic fitness center. The hotel is a smoke-free property, although past reviews indicate occasional issues with smoke smells in rooms. Accessibility features include an elevator, wheelchair-accessible parking and public washrooms, handrails in stairways, and well-lit, stair-free paths to the entrance. The hotel has 99 or 100 rooms, typically offering configurations like King Bed and Double Bed rooms, with accessible options available.

From a promotional standpoint, La Quinta Inn by Wyndham Auburn Worcester leverages its brand affiliation with Wyndham Hotels & Resorts, offering benefits through the Wyndham Rewards loyalty program, which includes member-exclusive rates and points accumulation. The hotel's website often highlights its "Bright Side Breakfast®," free Wi-Fi, free parking, and pet-friendly policy as key selling points. Its convenient location near I-90 and I-290/I-395, and proximity to attractions like the DCU Center, Union Station – CSX Railroad, Hanover Theater, and several colleges (Worcester State, Clark University, College of the Holy Cross, University of Massachusetts Medical School), are often emphasized to attract both leisure and business travelers. Promotional offers might include discounts for military members, AARP, and AAA members, as well as seasonal sales. However, it is crucial to address the significant concerns raised by some customer reviews, which impact the hotel's promotional image. These include an unannounced $100 additional deposit charged at booking, which a guest found out about only upon inquiry. Concerns about room cleanliness, specifically stained mattresses and slow drains, and disturbances from vacuuming at early hours, also temper the positive promotional aspects. The noted issue with phone contact with the property and rude staff responses in isolated incidents also factor into the overall impression. While many guests praise the "helpful staff," some specific negative interactions or policies like the deposit, indicate areas where the hotel's transparency and consistency in service could be improved to align with promotional promises.

In conclusion, for those searching for "Hotels Near Of Me" in Auburn, MA, the La Quinta Inn by Wyndham Auburn Worcester presents itself as a generally affordable option with convenient access to major roadways and nearby dining. Its fundamental services like free breakfast, Wi-Fi, and pet-friendliness are appealing. However, potential guests should be aware of and prepared for the reported concerns regarding unannounced deposits, potential noise from interstates, and occasional issues with room cleanliness or staff interaction, as these experiences vary among guests. It is advisable to clarify all charges and policies, especially deposits, directly with the hotel prior to arrival to ensure a smooth stay.

La Quinta Inn by Wyndham Auburn Worcester Photos

La Quinta Inn by Wyndham Auburn Worcester 4
La Quinta Inn by Wyndham Auburn Worcester 4
La Quinta Inn by Wyndham Auburn Worcester 4
La Quinta Inn by Wyndham Auburn Worcester 4
La Quinta Inn by Wyndham Auburn Worcester 4
La Quinta Inn by Wyndham Auburn Worcester 4
La Quinta Inn by Wyndham Auburn Worcester 4
La Quinta Inn by Wyndham Auburn Worcester 4
La Quinta Inn by Wyndham Auburn Worcester 4
La Quinta Inn by Wyndham Auburn Worcester 4

La Quinta Inn by Wyndham Auburn Worcester Location

La Quinta Inn by Wyndham Auburn Worcester

446 Southbridge St, Auburn, MA 01501, USA

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Reviews

First and foremost, they charge a $100 additional deposit WITHOUT any notification at the time of booking. When asked about the charge, the clerk started by saying that everyone had to pay it. I pressed and told him he didn't answer the question he said that it's because some people will smoke in the rooms. Yes, our room stank of old cigarette smoke, not badly, but it was there. They refund the $100 without checking the room the next morning. I took pics just in case. The mattress was stained, the tub was slow, and they were vacuuming the room above us at 7:30 in the morning! They gave some excuse about 12 hour shift for railroad workers, but if that's the case, put them on the first floor so guests don't have to hear the vacuuming overhead! Oh, and bring ear plugs, poor room insulation so you'll have constant truck noise from the 2 adjacent interstates. We skipped the breakfast, it didn't have the vibe of being clean, and there wasn't even hot water for tea available. For the $$, I'd expect much better.

Sep 27, 2023 · Brad Story

Passing through stopped here for the night. It was an enjoyable stay. Fast friendly check-in and the same on the checkout as well. Bed was very comfortable. Room was clean and fresh smelling. Breakfast was good and very nice lady taking care of the area, and she offered to make me some waffles. Outback was right next door as well which was a big plus in my book. I will stay here again when I'm in town.

Jun 24, 2023 · Donald H.

We loved our stay here! The staff was welcoming and friendly as we walked in. The rooms were comfortable and clean and at breakfast, Mrs. Clo, (Claudette) was a breath of fresh air. She took great pride in keeping the stations well stocked and warm, and had a welcoming demeanor. The coffee and breakfast was delicious! Happy to have stayed here:)

Jul 02, 2023 · Jennie Rodriguez

I hate doing negative reviews, but here goes. The best part was location near a steakhouse, but there were no other options thst we could walk to. Our flight had been delayed til early a.m., and my family was tired and hungry. (Even so, spending $70 was pushing the limits of our budget. ) The first issue was the 2-3 flat tires on both of the largest luggage carts. We found the smallest was mobile and took our 5 large suitcases and 5 smaller ones into our room on the 3rd floor before leaving to eat. Despite multiple signs indicating no smoking allowed, our room stank with cigarette smoke! We were very tired at 830 p.m. and needing to be up at 230 a.m. the following a.m., so, we all took antihistamines figuring we would just stay put in this room. When reporting to the Front Desk changing rooms was not even offered. Instead the young woman gave me a small plug in air freshener which did next to nothing to mask the odor. Reported the luggage cart issue, and was told Maintenance would be made aware by both the evening Front Desk person and the morning one. Due to the very early departure at 330 a.m. we would miss the breakfast offering. We were allowed to make coffees in the reception area when we asked.

Sep 22, 2023 · Melinda Velarde

Unlike other hotels, this hotel mentioned nothing about a pet fee and the reviews made it seem like pets could stay for free. I was charged $25 for each dog (2) once I got there. I was informed that maybe because I booked and paid through Expedia, the fee did not appear but I just tried to book through La Quinta's site directly, and see no mention of a pet fee anywhere. There's mention of pet-friendly rooms but no mention of a fee. I ended up spending $250+ at a pretty terrible location for one night. I'm sure there were better hotels around but because La Quinta was not upfront about the pet fees, unlike the other locations, I had assumed this was financially the better option. That was a lie. The room itself- I stayed in 205- the towel rack appeared to be intact but the moment I touched it, it fell apart and hit me in my face. I should have said something but I was not comfortable because I already felt I had walked into a hotel that cared very little about the customers. Already having experienced the shady business practice with respect to the dog fees, I just wanted to get out of there. Also, the carpeting right in front of the TV was incredibly sticky. It felt like I was stepping on syrup. The sink was clogged. Staff- very friendly. The woman at the breakfast station worked nonstop to make sure the food items were replenished. Beware of the reviews: pets do not stay for free. Please note: pets not staying for free is not the issue. It's the shady practice of not mentioning fees upfront and then charging me when I get there (and I've already paid for the room online so can't even go somewhere else).

Jul 02, 2023 · Shanaz Chowdhury

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