Hotel Indigo Baltimore Downtown, an IHG Hotel

Hotels Near Of MeMarylandBaltimoreMount VernonWest Franklin Street

24 W Franklin St, Baltimore, MD 21201, USA

4.0

Beautiful hotel with exceptionally nice staff. I would use this hotel any time I go to Baltimore. The only thing, and it is small and easily corrected, was there weren't enough towels in our room. One quick call to the front desk and it was taken care of. Location is great! Valet services were good but watch your charges, I was overcharged. Anytime you need your car, they go and get it for you and have it waiting at the front door. Security in the hotel is great. You can not go up the elevators unless you have a room key. Do yourself a favor, book here. You won't regret it.

Stacie Hawkins
  • Overview
  • (410) 625-6200
  • www.ihg.com

Hotel Indigo Baltimore Downtown, an IHG Hotel Introduce

Hello, Maryland locals! When you're looking for a refreshing change of scenery, a convenient base for exploring our dynamic city, or simply a comfortable staycation without venturing far from home, finding the right hotel is essential. Today, we're putting the spotlight on a distinct and engaging option right in the heart of Baltimore: Hotel Indigo Baltimore Downtown, an IHG Hotel. This isn't just another place to rest your head; it’s a hotel that reflects the unique spirit and vibrant character of its neighborhood, offering a truly local experience with all the comforts and conveniences you'd expect from a high-quality establishment.

Hotel Indigo, as part of the IHG family, is known for its boutique approach, meaning each property is designed to tell a story inspired by its surroundings. The Baltimore Downtown location is no exception, aiming to provide a stay that feels both intimate and connected to the pulse of Charm City. For us Marylanders, this means a chance to explore a familiar city from a fresh perspective, enjoying the hotel’s beautiful design, thoughtful amenities, and exceptionally friendly staff. Whether you’re planning a weekend getaway to catch a game, immerse yourself in the arts, or simply need a luxurious retreat from daily life, Hotel Indigo Baltimore Downtown offers a welcoming and secure environment. We'll dive into what makes this hotel a compelling choice for our local community, from its strategic positioning to the personalized services that make every guest feel valued.

From the moment you consider booking to your departure, the Hotel Indigo strives to create a seamless and positive experience. We understand that details matter, from the warmth of the welcome to the availability of amenities. This article will provide you with an in-depth look at what you can anticipate from a stay at this highly-regarded hotel, emphasizing the features that are most relevant to us, the local users. So, get ready to discover why Hotel Indigo Baltimore Downtown, an IHG Hotel, is a standout option for your next visit to the heart of Maryland.

Hotel Indigo Baltimore Downtown, an IHG Hotel, boasts an exceptional location at 24 W Franklin St, Baltimore, MD 21201, USA. This puts it squarely in the historic and culturally rich Mount Vernon neighborhood, a prime spot for locals and visitors alike. For Maryland residents, its placement offers unparalleled access to some of Baltimore's most iconic landmarks and attractions. You’re just a stone's throw away from the majestic Washington Monument, the fascinating Walters Art Museum, and the renowned Enoch Pratt Free Library. This vibrant area is known for its beautiful architecture, charming parks, and a lively arts scene, providing a rich backdrop for any stay.

Accessibility to the hotel is a significant advantage. While it's located on a one-way street, which can sometimes be busy, navigation is generally straightforward for those familiar with city driving. Its central position means easy connections to major thoroughfares, allowing for convenient travel from various parts of Maryland. Whether you’re coming from Annapolis, Frederick, or even the suburban areas of Baltimore County, reaching the hotel is manageable. For those utilizing public transportation, the hotel is within walking distance of several light rail and bus stops, including the University Center Baltimore Street Light Rail Station and Penn Station, making it accessible even without a car. This connectivity is a huge plus for locals looking to enjoy a city break without the hassle of long commutes.

A notable convenience is the hotel's valet service. Guests consistently praise the efficiency and courtesy of the valet team, who are quick to retrieve vehicles and offer assistance, significantly easing the urban parking experience. While parking does incur a fee, the convenience and security it offers are often well worth it in a busy downtown environment. Despite being in a bustling urban area, with typical city noise and the presence of homeless individuals nearby, guests report that these factors do not typically interfere with their stay, highlighting the hotel’s effective management and security measures. The excellent security, including key-card access for elevators, ensures a safe and comfortable environment within the hotel’s premises, which is a top priority for any traveler, especially locals seeking a secure retreat in their own city.

Services Offered:

  • 24-Hour Front Desk Service: While some guests note occasional moments of less attentiveness upon arrival, the staff is generally helpful and responsive once engaged.
  • Valet Services: Convenient and efficient valet parking, where staff retrieve your car and have it waiting at the front door. (Note: Valet services are good but it is advisable to watch your charges).
  • Complimentary Wi-Fi: Available throughout the hotel, ensuring guests stay connected.
  • In-Room Dining (Room Service): Available during limited hours for convenient dining.
  • Fitness Center: A 24-hour fitness center is available for guests to maintain their routines.
  • Concierge Services: To assist with local recommendations, bookings, and other guest needs.
  • Laundry and Dry Cleaning Services: Available for guest convenience.
  • Meeting and Banquet Facilities: Available for business or social events.
  • Pet-Friendly Accommodation: Welcomes two pets of any size for an additional fee of $25 per night. Both dogs and cats are permitted, with treats and water stations available on-site, and a dog park nearby.
  • Microwave on Request: Available for an additional fee, offering convenience for warming food.
  • Express Check-in/Check-out: For a quicker arrival and departure experience.
  • Daily Housekeeping: Ensuring rooms are kept clean and tidy. Guests can opt-out of daily cleaning service if preferred.

Features / Highlights:

  • Beautiful Hotel Design: Guests consistently praise the aesthetic appeal of the hotel, noting its inviting lobby and overall attractive ambiance.
  • Exceptionally Nice Staff: Many reviews highlight the friendly, helpful, and accommodating nature of the hotel staff, who go out of their way to address guest needs.
  • Great Security: Key-card access for elevators ensures that only guests can access the upper floors, providing peace of mind.
  • Spacious Rooms: Rooms are generally described as spacious, though bed sizes (e.g., queen vs. full) may sometimes vary from expectations.
  • On-Site Dining: Features "Poets Modern Cocktails & Eats," a restaurant and bar offering eclectic regional cuisine, artisan cocktails, and local brews. It serves breakfast, lunch, and dinner daily, with options like Maryland Crab Cakes and a special happy hour.
  • Library and Art Gallery: The hotel includes an on-site library and an art gallery, contributing to its unique boutique character.
  • Proximity to Attractions: Walking distance to significant Baltimore landmarks such as the Walters Art Museum, Enoch Pratt Free Library, Baltimore Convention Center, and Inner Harbor attractions.
  • EV Charging Station: Available for electric vehicle owners.
  • Comfortable Bedding: Rooms feature plush bedding, Egyptian cotton sheets, and pillow-top beds for a comfortable sleep experience.

For current promotions or special offers at Hotel Indigo Baltimore Downtown, an IHG Hotel, it is highly recommended that Maryland residents visit the official IHG website or contact the hotel directly using the provided phone numbers. IHG (InterContinental Hotels Group) frequently runs a variety of promotions that can include discounted room rates, package deals that combine accommodation with dining or local experiences, and exclusive offers for IHG One Rewards members. These promotions often vary seasonally or are tied to specific events, so checking close to your planned travel dates is always best. Examples of common offers might include "Stay Longer and Save" deals, discounts for AAA or AARP members, government rates, or bonus points for loyalty program members. Direct booking through IHG.com or by calling the hotel often provides access to the best available rates and ensures you receive any applicable special offers. Don't hesitate to inquire about any current packages that could enhance your stay, especially if you're planning a weekend getaway or a longer visit to explore Baltimore.

Contact Information:

  • Address: 24 W Franklin St, Baltimore, MD 21201, USA
  • Phone: (410) 625-6200
  • Mobile Phone: +1 410-625-6200

In conclusion, Hotel Indigo Baltimore Downtown, an IHG Hotel, presents itself as an exceptionally suitable and appealing choice for locals in Maryland. Its prime location at 24 W Franklin St, Baltimore, MD 21201, places it right in the vibrant heart of the Mount Vernon neighborhood, allowing for easy access to some of Baltimore’s most cherished cultural landmarks, dining, and entertainment options. For Marylanders seeking a staycation, a convenient base for exploring the city, or simply a luxurious retreat, the hotel's central position minimizes travel time and maximizes opportunities for local exploration.

What truly makes this hotel shine for our local community is the consistent praise for its "exceptionally nice staff" and "great security." Knowing that you'll be greeted warmly, assisted efficiently, and feel safe and secure within the premises, thanks to features like key-card access elevators, provides invaluable peace of mind. While urban settings naturally come with some noise and the presence of street activity, guests report that these factors do not detract from their positive experience, a testament to the hotel's effective management and welcoming atmosphere.

The array of services, including the convenient valet parking (though remember to monitor charges!), the on-site "Poets Modern Cocktails & Eats" restaurant and bar offering local flavors, and the pet-friendly policy, cater to a diverse range of needs. For those looking to enjoy a night out or a cultural excursion without the long drive home, or for families seeking a comfortable base for urban adventures, Hotel Indigo provides a stylish and accommodating environment. The ability to request amenities like microwaves, combined with complimentary Wi-Fi and a 24-hour fitness center, further enhances the comfort and convenience for a local stay. We highly recommend Hotel Indigo Baltimore Downtown for your next visit to Charm City; it truly offers a blend of boutique charm and practical amenities perfect for the Maryland resident.

Hotel Indigo Baltimore Downtown, an IHG Hotel Location & Map

24 W Franklin St, Baltimore, MD 21201, USA

Reviews

Beautiful hotel with exceptionally nice staff. I would use this hotel any time I go to Baltimore. The only thing, and it is small and easily corrected, was there weren't enough towels in our room. One quick call to the front desk and it was taken care of. Location is great! Valet services were good but watch your charges, I was overcharged. Anytime you need your car, they go and get it for you and have it waiting at the front door. Security in the hotel is great. You can not go up the elevators unless you have a room key. Do yourself a favor, book here. You won't regret it.

Jun 11, 2025 · Stacie Hawkins

The hotel lobby was clean and inviting. The young lady at the front desk could be a little more attentive to guests coming in. But once we were at the desk, she was helpful. The room was spacious enough, but we were supposed to have 2 queen beds, and I'm sure they were full sized. There is no microwave in the room. You have to ask for one for an additional fee. The area outside the hotel was busy it is on a one way street which I am not a fan of. The traffic does bring in some noise. There are a considerable amount of homeless people outside but they do not interfere or bother anyone.

May 28, 2025 · Candace Bowden

Business trips by ABET usually stay at Indigo Hotel. Rooms are spacious and clean. However, no additional toiletries or vanity kits are provided. You may request toothpaste from the reception, though.No bottled water and the vending machine was out of water. Late check out was not accommodated beyond 1pm even though the facility was not busy. Breakfast options are very limited: bread, yogurt, eggs, and wedges. The location is good, and public parking is easy to access across the street. However, the hotel no longer validates parking! There are a few homeless people with tents nearby!

Jun 01, 2025 · Monther Aldwairi

I booked my wedding suite and room block here and was met with nothing but fantastic service from start to finish. From the Director of Sales, Shayla (extremely prompt responses, kind, sharp and extremely thoughtful) to the lovely front desk who were SO helpful. As the couple, we felt sooo special and our guests also had rave reviews for their stays as well. Our wedding suite was spacious and convenient. I loved that I was on the first floor to make vendor/guest access easy. At first I had some concerns about noise, but the room was practically soundproof. I heard no noise and got plenty of rest. It was the perfect space for my bridal party to celebrate and get ready together. In addition, as a bride, Hotel Indigo makes it a priority that you are the only wedding booked. This is a VERY important note. I have gotten ready before as a bridesmaid at another popular hotel that is close by, and while beautiful property, they had at least 3 other weddings booked at the same time and it was absolutely impossible to get an elevator because it was jammed with other wedding parties, who were all on the same exact timelines as we were. We had to walk up and down a ton of steps in heels and a dress to try and get to my destination on time. Hotel Indigo doesn't do that, so the hotel didn't feel overcrowded at all in the middle of baseball and wedding season. It was genuinely such a pleasant stay and very well thought out from a hospitality standpoint. So incredible customer service, optimal planning/logistics on the hotel's part, and very pleasant stay. It was a 10/10!

May 19, 2025 · claudia mui

While the location is only a 20 minute walk to the harbor it's on a busy street (Franklin) and unfortunately the sounds from passing cars, sirens, and extremely loud motorcycles cut right thru the windows and disturb what would otherwise be a restful night of sleep. I did not get one good night of undisturbed sleep staying here. I wanted to like the place but the street noise was intolerable and they were unable to move me after multiple requests. I will say the bed was comfortable and room clean. Notwithstanding, if you're a light sleeper and you value your sleep quality then take my advice: you MUST get a room on the other side of building away from Franklin St or skip this hotel completely.

May 20, 2025 · Scott Mac

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