Hyatt Regency Buffalo / Hotel and Conference Center

For local users searching within the "Hotels Near Of Me" category, the Hyatt Regency Buffalo / Hotel and Conference Center offers a prominent and conveniently located option in downtown Buffalo, NY. Situated at 2 Fountain Plaza, Buffalo, NY 14202, USA, and readily accessible by phone at (716) 856-1234 or mobile at +1 716-856-1234, this large hotel is particularly well-suited for business travelers, conference attendees, and those seeking a central base for exploring the city.

The Hyatt Regency Buffalo boasts an enviable downtown location on Fountain Plaza, placing guests right in the heart of Buffalo's urban core. A significant advantage is its direct connection via an enclosed walkway to the Buffalo Niagara Convention Center, making it an ideal choice for attendees of conferences, trade shows, and other events. The hotel is within easy walking distance of major attractions, including Shea's Performing Arts Center (a short 3-minute walk), KeyBank Center for sports and concerts, and the lively Canalside waterfront district. Numerous restaurants, bars, and cultural institutions are also in close proximity, allowing guests to immerse themselves in the city's offerings without needing extensive travel. The hotel’s imposing structure and spacious lobby convey a sense of grandeur, and guests often appreciate the clean public areas and elevators. While the building itself has a classic feel, some recent reviews suggest that parts of the hotel, including rooms, could benefit from refurbishment.

Parking is available on-site, though it is not free, with self-parking typically costing around $25.00 per day and valet parking around $29.50 per day. Street parking might also be an option. The hotel's location near public transportation, including the light rail, further enhances accessibility to various parts of the city.

The Hyatt Regency Buffalo provides a wide array of services designed for both leisure and business travelers. The staff are frequently described as "nice and friendly," contributing to a welcoming atmosphere. The front desk operates 24/7, providing round-the-clock assistance.

A key service feature is the indoor swimming pool, located on the 11th floor, offering a "pretty view." Guests should be aware that access to the pool may require calling the front desk if doors are locked early in the morning. A 24-hour fitness center is also available for guests to maintain their workout routines. The hotel also features a full-service spa.

Dining options include Genesee Public House, an American bistro serving breakfast, lunch, and dinner in an inviting atrium setting, and Johnny D's Restaurant, which offers an impressive and diverse menu for lunch and dinner. A Starbucks kiosk is located in the main lobby, providing coffee, pastries, and light bites. However, guest reviews mention that the Starbucks service can be extremely slow with long wait times, and some negative experiences with staff. This suggests it might be more efficient for guests to make coffee in their rooms if they have a coffeemaker or seek alternatives outside the hotel for breakfast.

Other services and amenities include:

• Complimentary wireless internet access in all guest rooms and public areas, with wired high-speed internet also available.
• A business center and 21 meeting rooms with over 21,000 sq ft of event space, capable of hosting various events and conferences, directly linked to the convention center.
• Room service is available during certain hours.
• Concierge services and luggage storage.
• Laundry and dry cleaning services.
• Multilingual staff (English and Spanish are spoken).
• Pet-friendly policy, allowing pets on request with applicable charges (typically $100 for up to six nights, plus an additional $100 cleaning fee for 7-30 nights, with weight limits).
• Child policy: up to two children under 17 can stay free when using existing beds, and cribs/high chairs are available.
• Safety deposit boxes, currency exchange, and a gift shop/mini-market on site.

The Hyatt Regency Buffalo features 396 non-smoking rooms, including 17 suites, spread across 16 floors. The rooms are generally described as spacious, clean, and comfortable, with a classic feel. Each room comes equipped with:

• Hyatt Grand Beds® and premium bedding. While often praised for comfort, some recent reviews have noted "lumpy" or "uneven" mattresses.
• Large flat-screen TVs (up to 65 inches) with cable channels and pay-per-view movies.
• Individually controlled heat and air-conditioning. However, a significant point of contention from recent reviews is a "no A/C during heating months" policy, which can lead to uncomfortable room temperatures even when outside temperatures are warm.
• Mini-fridges and coffeemakers. Microwaves can be brought to the room upon request.
• Private bathrooms with hairdryers. One review noted hairs in the bathtub, indicating occasional lapses in bathroom cleanliness.
• Spacious workspaces with ergonomic chairs and enhanced lighting, catering to business travelers.
• Blackout curtains for undisturbed rest.
• Robes and slippers available upon request.
• Accessible rooms with mobility features are available.

As a Hyatt property, the Hyatt Regency Buffalo participates in the World of Hyatt loyalty program, offering members exclusive rates and benefits when booking directly. It's recommended to check the official Hyatt website or contact the hotel at (716) 856-1234 for the most current offers, which can include member rates.

Based on recent guest feedback, here are some important considerations for prospective guests:

• Parking and Breakfast are Not Free: Both parking ($25/day for self-parking, $29.50/day for valet) and breakfast ($25 per plate) incur additional charges.
• A/C Policy: Be aware of the "no A/C during heating months" policy. If visiting during unseasonably warm periods outside of summer, your room might be uncomfortably warm without air conditioning.
• Starbucks Service: Plan for potential long waits and inconsistent service at the lobby Starbucks, or consider making coffee in your room or finding an alternative nearby.
• Room Condition: While generally clean, some reviews indicate that rooms are "dated" and could benefit from refurbishment, with issues like loose outlets, worn carpet, and scuffed bathroom vanities. Beds have also received mixed reviews regarding comfort.
• Privacy Concerns: One recent review raised serious concerns about staff entering rooms despite "privacy" signs and before check-out time, indicating a potential issue with privacy protocols.
• Noise: If there's a large event like a dance competition at the connected convention center, noise levels might be an issue.
• Check-in/Check-out: Check-in is from 4:00 PM, and check-out is by 11:00 AM.
• Damage Deposit: A damage deposit is generally required, though the specific amount was not explicitly stated in the provided snippets.

In summary, the Hyatt Regency Buffalo / Hotel and Conference Center offers a very convenient location, especially for those attending events at the adjacent convention center. Its spacious rooms, indoor pool, and generally friendly staff are strong points. However, potential guests should be mindful of the additional costs for parking and breakfast, the HVAC policy, and some recent feedback regarding room condition and service consistency. For travelers prioritizing location and direct convention center access, this hotel remains a viable choice within the "Hotels Near Of Me" category in downtown Buffalo.