Aloft Buffalo Downtown ico

Aloft Buffalo Downtown

Hotels Near Of MeNew YorkErie CountyBuffaloDowntownPearl Street

500 Pearl St, Buffalo, NY 14202, USA

4.0

We booked a 4 day stay at Aloft Buffalo downtown. At check in we asked if we could get a balcony room since we were traveling with our dog that has cancer. The heater made him overheat so it was easier for him to lay in the balcony.  When we got the keys the manager never explained that we were going to be charger an extra $120 per night. We've been marriott members for years and never had this problem.  I've tried calling the hotel but they never resolved the issue or called back. Don't expect for the hotel to clean your room during your stay. We asked the front desk if they could clean our room and all they did was leave sheets and blankets on top of our luggage.

Kathy Morris
  • Overview

Aloft Buffalo Downtown Introduce

For local users exploring the "Hotels Near Of Me" category, the Aloft Buffalo Downtown offers a distinctive and modern lodging experience in the heart of Buffalo, NY. Located at 500 Pearl St, Buffalo, NY 14202, USA, and reachable by phone at (716) 849-7280 or mobile at +1 716-849-7280, this hotel is part of the Marriott Bonvoy portfolio and aims to provide a fresh, vibrant, and tech-forward stay.

Environment: Downtown Energy and Unique Spaces

Aloft Buffalo Downtown is strategically situated in a prime downtown location, making it an excellent base for exploring Buffalo's dynamic urban landscape. Its address at 500 Pearl Street places it within easy walking distance of major attractions such as Shea's Performing Arts Center (a mere 3-minute walk), the Buffalo Niagara Convention Center (about a 10-minute walk), and Buffalo City Hall. The hotel’s proximity to a light rail station offers convenient access to a wider range of destinations, including Niagara Falls (a quick drive away), the Albright-Knox Art Gallery, and KeyBank Center for sports and entertainment.

The hotel itself is designed with a "fresh-vibe styling," combining trendy appeal with modern comforts. It is housed within the impressive 500 Pearl building, which also features other dining and entertainment venues. A significant draw is Patrick's Rooftop bar, which offers breathtaking city views, including downtown Buffalo, Lake Erie, and on clear days, even Niagara Falls. The atmosphere here is lively, with guests often enjoying DJ music and social events. The lobby features the W XYZ Bar, a bright space for cocktails and live music, and Re:Fuel by Aloft, a grab-and-go pantry for quick bites. The hotel also uniquely boasts an on-site bowling alley, Spare Lanes, providing an entertainment option without leaving the premises. While these vibrant amenities contribute to a lively environment, prospective guests should be aware that some past reviews highlight significant noise concerns from the rooftop bar, particularly for rooms located directly beneath it, potentially impacting sleep until late hours.

For parking, the hotel offers secured, covered self-parking on-site for a fee (currently USD 17.00 per night with in/out privileges). Electric vehicle charging points and accessible parking are also available. Free off-site parking within 7 feet and street parking are also noted as options.

Services: Modern Conveniences and Pet-Friendly Approach

Aloft Buffalo Downtown offers a range of services aimed at a convenient and connected guest experience. The hotel operates a 24-hour front desk, ensuring assistance is available at any time. Complimentary wireless internet access is provided throughout the building, including all guest rooms, with a reported speed of 25+ Mbps.

Housekeeping services are available daily, though some guest feedback suggests a need to specifically request room cleaning during extended stays, with some instances of only fresh linens being left. The hotel is notably pet-friendly, welcoming furry companions with amenities like beds, bowls, and toys through their "Arf" program. This is a significant consideration for travelers with pets, although one review noted an unexpected nightly charge for a balcony room when traveling with a dog.

Other services include:

  • A 24-hour business center and two meeting rooms, with total event space measuring 1607 square feet (149 square meters), including conference space and a banquet hall.
  • Concierge services and luggage storage.
  • Express check-out for convenience.
  • A sundry shop for essentials.
  • Multilingual staff to assist diverse guests.
  • Laundry facilities are available.
  • An indoor pool and sauna for relaxation.
  • A 24-hour fitness center.
Features: Stylish Rooms with Contemporary Amenities

The Aloft Buffalo Downtown features 110 air-conditioned guest rooms, all individually decorated, offering a contemporary and streamlined design. The rooms are equipped with modern amenities to ensure comfort and connectivity:

  • 55-inch Smart televisions with premium cable channels and Netflix capability for entertainment.
  • Complimentary in-room wired and wireless internet access.
  • Refrigerators and coffee/tea makers.
  • Private bathrooms with rainfall showerheads and complimentary Bliss Spa amenities, along with hair dryers.
  • In-room safes and blackout drapes/curtains for a comfortable rest.
  • Desks and phones with free local calls.
  • Connecting/adjoining rooms are available upon request, subject to availability.
  • Some rooms feature private balconies offering views of downtown Buffalo or Lake Erie.
  • For families, free cribs/infant beds are available.

Dining options at the hotel include Vice Whiskey Bar, offering American cuisine for lunch and dinner, and Fresh Catch & The Galley Lounge, specializing in sustainably caught seafood. The W XYZ Bar is the main lobby bar, and Patrick's Rooftop offers its own menu for a complete dining experience. A to-go breakfast is available daily for a surcharge (approximately USD 6.00 to 13.50 per person).

Promotional Information and Important Considerations

As a Marriott Bonvoy property, Aloft Buffalo Downtown participates in the Marriott Bonvoy loyalty program, allowing members to earn and redeem points, and potentially access exclusive offers and rates. While specific, ongoing promotional offers are best checked directly on the Marriott website or by contacting the hotel at (716) 849-7280, general benefits for Marriott members often include preferred rates.

It's important for prospective guests to be aware of some specific feedback from past customers:

  • Noise from Rooftop Bar: Several reviews, including the one provided, highlight significant noise disturbances from Patrick's Rooftop, especially for rooms on higher floors directly beneath the bar. This can extend late into the night (past 2 AM), potentially impacting sleep. The hotel acknowledges these complaints and has offered room moves in some cases.
  • Pet Fees: While pet-friendly, there may be charges associated with specific room types (e.g., balcony rooms) when traveling with pets, which might not always be clearly communicated at check-in, as one review noted.
  • Housekeeping: Some guests have reported that room cleaning might not be automatic for multi-night stays and may require a specific request, with staff sometimes only providing fresh linens.
  • Check-in/Parking Process: One review mentioned a "clunky" check-in process and noted that covered parking costs an additional USD 17 per day, which might be an unexpected charge for some guests.

A damage deposit of USD 150 per stay is collected by credit card upon arrival. The minimum age for check-in is 21.

Overall, Aloft Buffalo Downtown offers a contemporary and amenity-rich experience in a vibrant downtown location. Its unique features like the bowling alley and rooftop bar are attractive, especially for those seeking entertainment and a lively atmosphere. However, guests prioritizing a quiet stay, particularly on weekends or if sensitive to noise, should consider requesting a room on a lower floor or away from the rooftop bar area, and clarify all potential fees, especially for pet accommodations, upon booking or check-in.

Aloft Buffalo Downtown Photos

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Aloft Buffalo Downtown Location

Aloft Buffalo Downtown

500 Pearl St, Buffalo, NY 14202, USA

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Reviews

We booked a 4 day stay at Aloft Buffalo downtown. At check in we asked if we could get a balcony room since we were traveling with our dog that has cancer. The heater made him overheat so it was easier for him to lay in the balcony.  When we got the keys the manager never explained that we were going to be charger an extra $120 per night. We've been marriott members for years and never had this problem.  I've tried calling the hotel but they never resolved the issue or called back. Don't expect for the hotel to clean your room during your stay. We asked the front desk if they could clean our room and all they did was leave sheets and blankets on top of our luggage.

Jan 20, 2025 · Kathy Morris

Please do not stay here if you are not willing to party all night with a DJ in your room. Not in your room, but the noise from the rooftop bar in our room was unbearable. Why would you book 2 adults with 2 kids literally underneath the bar that fully parties til 2 am???!!! Then when you call and complain they say they can move you at 12:45 am. Why didn't you put us floors down in the first place? Unacceptable on all levels. There should be a disclaimer on the website- your sleep WILL be interrupted by the DJ above til after 2 am. Shame and will never stay here again.

Dec 29, 2024 · Leslie Bourque-Walsh

I was thoroughly disappointed with my stay at this hotel. The filthy microwave in the lobby is insane. The rooms were also poorly maintained, with dirty bed frames, cobwebs, and a laminated floor that was desperately in need of cleaning. I had to use a floor towel to mop up the room, but unfortunately, room service took it away before I could take a photo. While this hotel may appeal to those seeking a boutique experience with sleek amenities, it lacks some functionalities and is not designed with working parents or families in mind. However, the front desk staff is amazing and helpful.

Dec 05, 2024 · Omotomi Amushan

Our room was located below the rooftop CLUB. Thumping music until after 2am then followed by bar stools scraping the floor while they cleaned. Party apparently moved to the room beside us which partied till 7am even after reporting a noise complaint. Worst hotel stay we’ve ever had. Rooms are nice as well as the view though.

Jan 20, 2025 · Sarah B

Great hotel in the heart of downtown Buffalo. Wonderful amenities on property and close to everything. Trendy, fun, upscale, romantic. Family from out of town enjoyed staying there.

Apr 30, 2025 · Erny Bonistall

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