OYO Hotel Wilkes-Barre East

For individuals exploring options on the "Hotels Near Of Me" platform in the Wilkes-Barre area, the OYO Hotel Wilkes-Barre East, located at 1 Pittston Blvd, Wilkes-Barre, PA 18702, USA, may appear as a listing. It is essential for potential guests to have a comprehensive and objective understanding of what a stay at this establishment might entail, drawing directly from reported guest experiences found online. The hotel's contact number is (570) 846-2957 or +1 570-846-2957 for direct inquiries.

When considering the environment of OYO Hotel Wilkes-Barre East, reviews from past guests paint a picture that suggests significant concerns regarding safety, cleanliness, and overall upkeep. Multiple accounts describe rooms feeling "unsafe" due to "flimsy and not sturdy" doors with "only 1 terrible lock." This raises immediate questions about personal security for guests. The general cleanliness of the rooms is also a prominent issue. Guests have reported "stained" beds and pillows with "yellow circles," and blankets that "smelled of drugs and had ash burns through it." Additionally, "empty cigarette boxes" were reportedly found under beds, indicating a potential lack of thorough cleaning and maintenance. The condition of the bathrooms is also a recurring concern, with descriptions of "no door," "no light" requiring an external lamp for illumination, a "broken shower head," a "stained yellow" tub, and a toilet that "doesn't flush properly." Furthermore, the water quality is frequently mentioned as problematic, with reports of water smelling like "rust" and appearing "literally tinted yellow" from the sink, leading to a note advising against drinking the water. Such conditions suggest a significant challenge in maintaining a desirable and hygienic environment for guests.

The services at OYO Hotel Wilkes-Barre East, as detailed by customer reviews, also present several areas of concern. Reports indicate "horrible service and very rude" interactions with staff. A particularly alarming account details a guest being repeatedly interrupted and having another guest, who "constantly blew the breaker," allowed into their room numerous times without their presence or permission by management, even being given a key. This practice is a severe breach of guest privacy and security. Complaints at the front desk regarding this issue were met with an explanation that the other guest was "given the a key so she can fix the breaker," leading the original guest to immediately move their belongings. Other service-related issues include staff allegedly being rude when discussing service animals, despite appropriate documentation, and making false claims about not providing non-smoking rooms to guests with service animals. Furthermore, guests reported being told it was "our problem not theirs" when snow needed shoveling in front of their door, indicating a lack of basic guest support. Instances of being wrongly asked to pay when payment was already made also point to potential issues with administrative processes.

Regarding features, the hotel purportedly offers certain amenities, but their functionality and quality are heavily criticized in reviews. While there is a mention of a "TV," it is described as "ancient," a "prehistoric relic" with "only 10 channels" and "horrible" quality, with a "messed up" cord and spotty reception. Internet access is also reported as "spotty" and "unusable." Despite a note about "free breakfast like bagels and muffins," the overall negative experiences with other basic amenities like water quality and room conditions suggest that this offering may not significantly mitigate the wider issues. The heating system is described as working but "sucked at the same time," and a "broken window shut out by plastic and duct tape" would severely compromise climate control and safety. The presence of a "weird ass basement right outside our room" and "weird creepy noises all night" also adds to an unsettling atmosphere. The lack of privacy due to a missing bathroom door and a window directly overlooking the bed further detracts from the comfort and security of the stay.

Concerning promotional information, while the "Hotels Near Of Me" platform would list pricing, the overwhelming sentiment from guest reviews is that the value offered is extremely poor. One guest stated, "It shouldn't be $52 for a night here. more like $5.20," suggesting that the current pricing is not justified by the conditions and services provided. The reviews strongly advise against staying at this hotel, with phrases like "Do NOT come here!" and "Don't ever stay there" being prominent. The critical nature of the feedback, highlighting fundamental issues with safety, hygiene, and service, overshadows any potential promotional offerings. The inability to drink tap water, the necessity to purchase bottled water, and the lack of basic amenities like toilet paper and towels, which guests had to acquire themselves, indicate that the perceived value is extremely low.

In summary, while OYO Hotel Wilkes-Barre East is listed on platforms like "Hotels Near Of Me," potential guests should be aware of the significant concerns consistently raised in online reviews. The environment is described as compromised in terms of safety and cleanliness, with issues ranging from flimsy door locks and stained bedding to unhygienic bathrooms and unusable water. The services are reportedly poor, marked by rudeness, breaches of privacy (such as allowing other guests into rooms without permission), and an unhelpful attitude towards guest needs. The features, including TV, internet, and even basic heating, are described as dysfunctional or substandard. The general consensus from numerous guests is that the hotel offers extremely poor value for money, with many strongly advising against booking a stay. It is crucial for travelers to consider these objective accounts when making a decision about accommodation in the Wilkes-Barre area, particularly when utilizing platforms designed to help them find hotels near their location.