Quality Inn Schenectady - Albany ico

Quality Inn Schenectady - Albany

Hotels Near Of MeNew YorkSchenectady CountySchenectadyHamburg Street

2788 Hamburg St, Schenectady, NY 12303, USA

3.0

Do not stay here! We arrived and were greeted by a fantastic front desk agent, we had low expectations as there was little to no parking, but she was very nice, we got to our room with two beds, it was filthy, there was a handle broken on a drawer that my 5 year old got scraped on. The curtains were falling off the window and the bathroom was gross. The tub was filthy, and it stunk like poop. I went to the desk and told them that not only was the room gross but my daughter got cut on their broken drawer, I was switched to another king room. At first everything looked better. I WAS WRONG! there’s old blood on the curtains, mold in the lamp shades, the bathroom was horrible and patched up, there was a poop smear on the wall, the blanket was filthy, it was just so gross! If we didn’t need some where to stay for an event the next day we would have left, and debated sleeping in our car! But we had our 5 year old with us so instead we all slept with our clothes on. I will be contacting corporate or someone on this, it’s absolutely disgusting!! The doors barely locked , and we’re falling apart.

Melody Vena
  • Overview
  • (518) 243-8008
  • www.choicehotels.com

Quality Inn Schenectady - Albany Introduce

For individuals in the Schenectady and Albany areas searching for "Hotels Near Of Me," the Quality Inn Schenectady - Albany, located at 2788 Hamburg St, Schenectady, NY 12303, USA, presents itself as a lodging option. This introduction aims to provide an objective overview of the hotel's environment, services, features, and any promotional information, drawing directly from the provided guest reviews and general information available for hotels of this brand and location.

The environment of the Quality Inn Schenectady - Albany, as suggested by guest reviews, indicates an accessible location, likely near major roadways, given the address on Hamburg Street. However, initial impressions upon arrival have been mixed, with one reviewer noting "little to no parking," which could be a concern for guests traveling by car. The external environment and parking facilities, therefore, appear to be a point of immediate observation for arriving guests. Internally, the cleanliness of the rooms has been a major point of contention, with one review describing rooms as "filthy," featuring "old blood on the curtains," "mold in the lamp shades," and a "gross" and "patched up" bathroom with "poop smear on the wall." These severe descriptions paint a picture of a challenging internal environment regarding hygiene and maintenance. Conversely, another review praises the hotel's "Quality Stay" and finds it "very well worth the asking room rate," implying that experiences with the environment can vary significantly. The hotel aims to provide a functional and basic lodging environment, typical of budget-friendly accommodations, but the consistency of cleanliness and maintenance appears to be a notable issue for some guests.

Regarding services, the Quality Inn Schenectady - Albany exhibits mixed performance based on guest feedback. The front desk staff received positive comments, with one reviewer stating, "we were greeted by a fantastic front desk agent" who was "very nice." This suggests that individual staff members strive to provide good service. However, the hotel's ability to address issues promptly and effectively is a major concern. One guest reported significant room cleanliness issues and a safety hazard (broken drawer), which led to a room switch, but the second room also presented severe cleanliness and safety problems (e.g., doors barely locked, falling apart). This indicates a systemic issue with service delivery related to room quality control. A notable service feature that received positive feedback is the breakfast. One review highlighted that "Breakfast was surprisingly the highlight of every AM," comparing its variety and style positively to Hampton Inn, suggesting it's a strong point for the hotel. This implies the hotel provides a complimentary breakfast, a valuable amenity for many travelers. Despite the front desk pleasantness, the hotel's management is criticized for appearing to "clearly doesn't care about the clientele," based on perceived declining quality. Contacting the hotel directly for inquiries or reservations can be done via phone at (518) 243-8008 or +1 518-243-8008.

The features of the Quality Inn Schenectady - Albany appear to be standard for a budget-friendly hotel, with some significant reported deficiencies in maintenance. Room types include those with "two beds" and "king room" options. In-room amenities typically found in Quality Inn properties would include basic furnishings, a private bathroom, and potentially a TV. However, specific conditions described in one review highlight critical issues with these features: "a handle broken on a drawer," "curtains were falling off the window," "tub was filthy," "old blood on the curtains," "mold in the lamp shades," and "the blanket was filthy." Furthermore, a serious safety concern was raised regarding the "doors barely locked, and were falling apart." This indicates that while the hotel may nominally offer standard features, their condition and functionality are reportedly compromised. The breakfast offering, as mentioned, is a feature that has been praised, suggesting a dining area or space dedicated to this amenity. While not explicitly mentioned in the provided reviews, Quality Inn hotels typically offer complimentary Wi-Fi and may have a business center or fitness facilities. However, the primary focus of the provided reviews centers on the basic state of the guest rooms and their cleanliness, which overshadows other potential features. The hotel's position within the Choice Hotels brand implies certain standards, but the reviews suggest a significant deviation from those expectations in practice.

Regarding promotional information, the Quality Inn Schenectady - Albany, as part of the Choice Hotels family, would typically leverage brand-wide promotions and loyalty programs (Choice Privileges). Guests might find deals by booking directly through the Choice Hotels website or by calling the hotel. Such promotions often include discounts for advance bookings, extended stays, or loyalty program member rates. The positive feedback about the breakfast is a significant promotional point, as a good complimentary breakfast is a strong draw for many travelers. However, the overwhelmingly negative and alarming details regarding room cleanliness, maintenance, and safety expressed in one review directly counteract any promotional efforts. These severe customer experiences, which are publicly available, would be a major deterrent for potential guests searching for "Hotels Near Of Me." Despite the pleasantness of the front desk staff, the reported issues with the physical condition of the property and perceived lack of management care present a substantial challenge to its reputation and ability to attract and retain clientele. Any "promotional" activity would need to be carefully weighed against the severe concerns raised, as guests often prioritize safety and basic cleanliness above all else when choosing accommodation.

Quality Inn Schenectady - Albany Photos

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Quality Inn Schenectady - Albany 4
Quality Inn Schenectady - Albany 4
Quality Inn Schenectady - Albany 4
Quality Inn Schenectady - Albany 4
Quality Inn Schenectady - Albany 4
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Quality Inn Schenectady - Albany 4
Quality Inn Schenectady - Albany 4
Quality Inn Schenectady - Albany 4

Quality Inn Schenectady - Albany Location

Quality Inn Schenectady - Albany

2788 Hamburg St, Schenectady, NY 12303, USA

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Reviews

Do not stay here! We arrived and were greeted by a fantastic front desk agent, we had low expectations as there was little to no parking, but she was very nice, we got to our room with two beds, it was filthy, there was a handle broken on a drawer that my 5 year old got scraped on. The curtains were falling off the window and the bathroom was gross. The tub was filthy, and it stunk like poop. I went to the desk and told them that not only was the room gross but my daughter got cut on their broken drawer, I was switched to another king room. At first everything looked better. I WAS WRONG! there’s old blood on the curtains, mold in the lamp shades, the bathroom was horrible and patched up, there was a poop smear on the wall, the blanket was filthy, it was just so gross! If we didn’t need some where to stay for an event the next day we would have left, and debated sleeping in our car! But we had our 5 year old with us so instead we all slept with our clothes on. I will be contacting corporate or someone on this, it’s absolutely disgusting!! The doors barely locked , and we’re falling apart.

Apr 27, 2025 · Melody Vena

Quality Stay was very well worth the asking room rate. Breakfast was surprisingly the highlight of every AM. They we trying to mimic the variety and style of Hampton Inn, sorry did not take pictures as it could have been rude. Had to ask them about the front desk coffee, my colleague with me liked it too

Dec 23, 2024 · Anoop

Older hotel but clean, quiet and safe. Staff was very friendly and free breakfast is a great value.

May 16, 2025 · Degen Family

What the Quality Inn lacks in room updates, it makes up for in courteous service. Linens are always crisp and clean. Beds are comfortable, and I've never had an instance where there was no hot running water. Area seems safe. I'd return again when in the area.

Jan 17, 2025 · Tony D

Jen at the front desk made our stay so nice we went back on our way home too. Great food recommendations, excellent breakfast bar upkeep and always friendly conversation. Although dated, the hotel still has a homey feel and the pool was clean and warm. For the value, especially in New York State, it is definitely recommended. The only downside was the room doors should be soft closing to avoid banging shut.

Sep 19, 2024 · Judy Galvin

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