Sheraton Inner Harbor Hotel ico

Sheraton Inner Harbor Hotel

Hotels Near Of MeMarylandBaltimoreDowntown WestSouth Charles Street

300 S Charles St, Baltimore, MD 21201, USA

3.0

Titanium elite life member here with over 600 nights in marriotts since 2021. Sheraton is one of the oldest Marriott properties (1960s). Taking that into consideration, they’re all overdue for an overhaul. The rooms are decently clean (for the price and city) - there are several other properties in Baltimore that are of the same quality. Very friendly staff. Member lounge on 15th floor could use some more variety.

Tyler Yzaguirre
  • Overview
  • (410) 962-8300
  • www.marriott.com

Sheraton Inner Harbor Hotel Introduce

Hello, fellow Marylanders! When it comes to choosing accommodation in our vibrant city of Baltimore, especially in a bustling hub like the Inner Harbor, we look for convenience, comfort, and a seamless experience. Today, we’re focusing on the Sheraton Inner Harbor Hotel, a long-standing fixture in the downtown landscape. As a Marriott property with decades of history, it offers a prime location and a range of amenities designed to cater to both leisure and business travelers. It’s important for us, as local users, to understand what this hotel truly offers, balancing its historical presence with contemporary expectations.

The Sheraton Inner Harbor Hotel aims to provide a reliable and well-located base for exploring Baltimore. It’s a classic hotel that has served countless visitors over the years, and its affiliation with the Marriott brand often brings a certain level of service expectation. While some recent feedback points to areas where the property could benefit from updates, its fundamental offerings—like a fantastic location and dedicated staff—remain key draws. This article will provide a comprehensive and factual overview of the Sheraton Inner Harbor, touching on its accessibility, services, notable features, and what you, as a Maryland local, should consider when choosing it for your next visit to Charm City.

The Sheraton Inner Harbor Hotel boasts an exceptional location at 300 S Charles St, Baltimore, MD 21201, USA. This address places it squarely in the heart of Baltimore's iconic Inner Harbor, making it incredibly convenient for accessing a multitude of attractions and key destinations. It is directly connected to the Baltimore Convention Center via a skywalk, offering unparalleled ease for attendees of conferences and events.

Beyond business, the hotel's location is a dream for leisure travelers. The National Aquarium, Maryland Science Center, and various harbor cruises are just a short stroll away, allowing guests to immerse themselves in the vibrant waterfront scene. Sports enthusiasts will find themselves within easy walking distance of Oriole Park at Camden Yards and M&T Bank Stadium, making it an ideal choice for catching a baseball game or a Ravens match. This means less time commuting and more time enjoying the city's highlights.

For those arriving by car, the hotel offers covered self-parking on-site (for a fee, typically around $35-$40 per night with in/out privileges) and also has electric vehicle charging stations. Public transportation options are readily available, with multiple bus routes and the Light Rail system (Camden Yards station) within walking distance, connecting guests to various neighborhoods and the wider metropolitan area. Its central position and connectivity make the Sheraton Inner Harbor Hotel highly accessible, ensuring a smooth arrival and convenient exploration of Baltimore.

The Sheraton Inner Harbor Hotel provides a range of services designed to offer convenience and comfort to its guests. While it maintains its established brand standards, some services may reflect the property's age or specific operational choices.

  • Dining Options: The hotel features on-site dining, including The Grille, which serves American cuisine for breakfast, lunch, and dinner. There is also a Morton's The Steakhouse located in the lobby, offering refined dining for dinner. Breakfast is served daily but comes at an additional fee (approximately $15-$20 per person for cooked-to-order options). Room service is also available during limited hours.
  • 24-Hour Fitness Center: Guests can maintain their workout routines at the hotel's 24-hour fitness center, equipped with various machines, including Peloton bikes.
  • Indoor Swimming Pool: An indoor swimming pool is available for guests, providing a recreational option regardless of the weather.
  • Complimentary Wi-Fi in Public Areas: While complimentary Wi-Fi is available in public areas, in-room wireless internet may come with a surcharge (around $12.95 per day). Marriott Bonvoy members often receive free in-room Wi-Fi.
  • Business Services: The hotel provides a 24-hour business center, computer station, and extensive meeting and event spaces (over 22,000 sq ft across 17 meeting rooms), catering to corporate travelers and events.
  • Pet-Friendly Policy: The Sheraton Inner Harbor is a pet-friendly hotel, allowing pets up to 40 pounds for an additional non-refundable cleaning fee (around $150 per stay). Service animals are exempt from fees. Food and water bowls may be available upon request.
  • Parking: Covered self-parking is available on-site for a daily fee, with in/out privileges. Electric vehicle charging stations are also present.
  • Concierge Services: Knowledgeable concierge staff can assist with area tours, dinner reservations, tickets, and other guest requests.
  • Guest Laundry and Dry Cleaning: Services are available for laundry needs.
  • Executive Lounge (Club Lounge): For eligible Marriott Bonvoy elite members (e.g., Platinum, Titanium, Ambassador), the hotel offers a member lounge on the 15th floor. While reviews suggest it could benefit from more variety, it provides an exclusive space and amenities.

The Sheraton Inner Harbor Hotel has several features and highlights that draw guests, particularly those prioritizing location and certain amenities.

  • Prime Inner Harbor Location: Its most significant asset is its strategic position directly connected to the Baltimore Convention Center and just one block from the Inner Harbor, offering unparalleled access to major attractions, dining, and entertainment.
  • Views: Many rooms, especially those on higher floors (like the 12th floor as noted by a guest), offer excellent views of downtown Baltimore and potentially the Inner Harbor, providing a scenic backdrop to your stay.
  • Spacious Rooms (Generally): Guest rooms are generally described as decent in size (around 350 sq ft for standard rooms) and feature premium bedding, pillowtop beds, and in-room safes.
  • Friendly and Helpful Staff: A consistent highlight in reviews is the hotel's staff, frequently praised for being kind, helpful, and accommodating, which greatly enhances the guest experience.
  • Morton's The Steakhouse On-Site: The presence of a well-regarded steakhouse like Morton's offers a high-quality dining option directly within the hotel, appealing to those seeking an upscale meal.
  • Marriott Bonvoy Benefits: As a Marriott property, the hotel offers benefits to Marriott Bonvoy members, including potential free Wi-Fi, lounge access for elite members, and earning/redeeming points.
  • Pet-Friendly Accommodation: The ability to bring pets is a valuable feature for many travelers, allowing furry family members to join the trip.
  • Extensive Meeting and Event Space: With over 22,000 square feet of conference space, it is a significant venue for business meetings, conferences, and social events, including wedding services.

The Sheraton Inner Harbor Hotel, as part of the Marriott portfolio, often participates in various promotions and special offers. These can provide added value for guests, particularly Marriott Bonvoy members. It's always best to check the official Marriott website or contact the hotel directly for the most current promotions.

  • Marriott Bonvoy Member Exclusive Rates: Members typically receive the lowest available rates and can earn and redeem points for their stays.
  • Bonus Point Offers: Periodically, Marriott offers bonus points promotions (e.g., 3,000 bonus points per stay) for booking premium rooms or suites, especially during specific travel windows (e.g., Summer Member Exclusive offers). These often require a promotional code at booking.
  • Package Deals: The hotel may offer packages that bundle amenities like breakfast, parking, or specific attraction tickets with the room rate.
  • AAA/Senior Discounts: Discounts may be available for AAA members and senior citizens.
  • Group Rates: For large groups or event bookings (more than 9 rooms), special group rates and policies apply. Organizations like DigiMarCon sometimes negotiate discounted blocks of rooms, including free in-room Wi-Fi, for their attendees.
  • Corporate Rates: Business travelers often have access to negotiated corporate rates through their companies.

Always review the specific terms and conditions of any promotion, including minimum stay requirements, blackout dates, and cancellation policies, before confirming your reservation.

For any inquiries, reservations, or more detailed information regarding the Sheraton Inner Harbor Hotel, please use the following contact details:

  • Address: 300 S Charles St, Baltimore, MD 21201, USA
  • Phone: (410) 962-8300
  • Mobile Phone: +1 410-962-8300 (This number is typically provided for ease of international dialing but is the same as the main phone number.)

You can also find more information and book directly through the Marriott website for the Sheraton Inner Harbor Hotel. Direct contact is often the best way to confirm specific amenities, discuss any potential concerns about room condition or cleanliness, or inquire about current parking rates and availability.

For us, the locals of Maryland, the Sheraton Inner Harbor Hotel remains a practical and appealing option for several reasons. Its unparalleled location directly by the Convention Center and the Inner Harbor is a massive advantage, whether you're attending a major event, catching a game at one of the stadiums, or simply enjoying a staycation to explore downtown Baltimore. For out-of-town guests visiting us, this hotel places them right in the heart of the action, making it easy for them to experience the best of Charm City with minimal travel.

While some recent customer feedback highlights areas where the hotel's age shows, particularly concerning room cleanliness and dated decor, it's consistently praised for its excellent staff and prime location. For those who prioritize convenience, a central hub for exploring, and a reliable brand name, the Sheraton Inner Harbor still delivers. The spacious rooms, pet-friendly policy, and presence of an executive lounge (for eligible members) add to its appeal. For a local looking for a hotel with a fantastic location and the peace of mind of a recognized brand, the Sheraton Inner Harbor Hotel offers a solid choice for experiencing downtown Baltimore.

Sheraton Inner Harbor Hotel Photos

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Sheraton Inner Harbor Hotel Location & Map

300 S Charles St, Baltimore, MD 21201, USA

Reviews

Titanium elite life member here with over 600 nights in marriotts since 2021. Sheraton is one of the oldest Marriott properties (1960s). Taking that into consideration, they’re all overdue for an overhaul. The rooms are decently clean (for the price and city) - there are several other properties in Baltimore that are of the same quality. Very friendly staff. Member lounge on 15th floor could use some more variety.

Jun 15, 2025 · Tyler Yzaguirre

Let’s start with the good: The staff is kind and helpful and the views from the 12th floor are excellent. The bad: This hotel is very, very dirty. It did not seem like a Sheraton, rather a low-budget motel. Dust filled vent in the shower, mysterious stain on the bedposts, stains everywhere… wallpaper peeling, carpet genuinely dirty. I’m usually a loyal Marriott traveler, but will definitely not trust the brand like I have in the past after this stay.

Apr 25, 2025 · Katelyn C

I would not recommend the Sheraton Inner Harbor Hotel. Check-in seemed friendly enough, but the experience quickly went downhill. The rooms are a huge letdown—dingy walls, stained carpets, and outdated furniture give everything a run-down feel. They also don’t clean linens daily, citing "sustainability," which felt more like an excuse than a policy rooted in care or comfort. The worst part—and the reason I had to leave early—was that my room had a rat. Yes, a rat. I woke up in the middle of the night to use the bathroom and watched it dart from under my bed and slip under the adjoining door. It was horrifying. The staff did offer to comp my full bill, which I appreciated, but I still had two more nights left in my stay and no longer felt safe remaining on the property. The alternative hotel they offered across the street looked equally grimy. I ended up leaving altogether and staying with a relative in Waldorf—an hour away from Baltimore—because I had a rental car. Absolutely unacceptable for any hotel, let alone one with the Sheraton name. Rats carry hantavirus and other diseases. Proceed with caution.

Apr 17, 2025 · Allissa Richardson

Considering that this Sheraton is in such a prime location, they failed to meet my expectations. The 6th floor, where my room was located, smelled like cigarettes in the hallway. My room had an outdated sink that leaked if the faucets were turned too far. TV's are also outdated and do not offer internet tv options. We tried to call the front desk several times (from the room) to report the leaky sink and it kept going to voicemail. I personally prefer to stay at the other Marriott brands in Baltimore.

Jun 09, 2025 · Cathy D

Other critical reviews were accurate. We had no internet at all for the duration of our stay. (Wireless worked in lobby, but not in our room. We asked for help on the first day, but never improved.) The rooms are very outdated, dark, poorly ventilated, and dingy. Plumbing is iffy. (Terrible water pressure, toilet very slow to flush, faucet leaked horribly, and we were afraid to sit on the toilet for fear it would come unattached from the floor. Also no vent.) Walls are thin enough to hear neighbors clearing their throats. Not enough light in the rooms. A/C worked...sort of. TV didn't show what was on the guide, and wouldn't accept an HDMI in. Beds are small. Pillows are very hard/overstuffed and uncomfortable. The plus side is the location is convenient to the convention center, and the staff were trying their best. Fitness room is decent.

Apr 21, 2025 · Melissa Dickinson

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