Comfort Inn & Suites Baltimore Inner Harbor ico

Comfort Inn & Suites Baltimore Inner Harbor

Hotels Near Of MeMarylandBaltimoreDowntownEast Lombard Street

120 E Lombard St, Baltimore, MD 21202, USA

3.0

Ok, so we booked this hotel between about three months prior to the date we planned to come in because we had a concert we were attending in the area. We parked our cars and got our bags out and walked for a few minutes to get there. When we arrived, it seemed weirdly quiet and The only person in the entire vicinity was the receptionist. When we came up and told him we had a reservation, he proceeded to tell us that all reservations were canceled due to the elevators being broken down and it not being safe in case of a fire. I would understand that reason if there weren’t a sign by the elevators that said use stairs in case of fire. We had prepaid and we told that to the receptionist trying to get a refund and his only Response was him saying I won’t charge your card. Then we proceeded to explain to him that we already prepaid which means our card was already charged to which he again responded with I won’t charge your card. We then got frustrated with him and decided to give up with that battle, but we weren’t done trying to get in a room. We explained how there was no indication that our room was canceled. He persisted that he called us, but we checked and we did not get a call from the hotel. Before leaving, we tried getting the corporate number so we could make sure we get a refund to which he attempted to stall and argue at the beginning, but then gave us his corporate number . But Overall, this is just the crap-iest customer service I have ever experienced. As an alternative, I would highly recommend Springhill suites, as they offered us a room last minute after being screwed by the other hotel.

Jessica S
  • Overview
  • (410) 625-1300
  • www.choicehotels.com

Comfort Inn & Suites Baltimore Inner Harbor Introduce

Hello, Marylanders! Are you searching for a reliable and conveniently located place to stay in the vibrant heart of Baltimore, whether for a quick city escape, a business trip, or a family visit? Finding a hotel that combines an excellent location with essential amenities at a reasonable price can make all the difference. Today, we're taking a closer look at the Comfort Inn & Suites Baltimore Inner Harbor. This article aims to provide a clear, engaging, and informative overview of what this hotel offers, helping you determine if it’s the right choice for your next visit to Charm City.

The Comfort Inn & Suites brand, part of the Choice Hotels family, is known for providing comfortable accommodations and consistent service with a focus on value. This Baltimore Inner Harbor location aims to deliver on that promise, placing guests within easy reach of the city's most popular attractions. It’s important to note that while this hotel has a strong presence, some recent customer feedback has indicated temporary closures or operational issues, particularly related to renovations or unexpected maintenance. However, public information, including major booking sites, indicates the hotel has undergone renovations (some sources state 2021, others 2023) and is generally available for booking, signifying its operational status.

We'll delve into its advantageous location and superb accessibility, the array of services it aims to provide, its key features and highlights, and how you might uncover special offers. Our goal is to equip you with all the necessary details, from a local's perspective, to make an informed decision about your stay in Baltimore. We understand that as Maryland residents, you value practical options that offer comfort, convenience, and direct access to city attractions. So, let’s explore what the Comfort Inn & Suites Baltimore Inner Harbor typically offers and what to consider when planning your visit.

Location and Accessibility

The Comfort Inn & Suites Baltimore Inner Harbor boasts a truly desirable location, placing it squarely in the bustling center of downtown. Situated at 120 E Lombard St, Baltimore, MD 21202, USA, this address puts guests right in the thick of Charm City's action. Lombard Street is a well-known thoroughfare that offers excellent connectivity to the city's key destinations.

One of the most significant advantages of this hotel's location is its incredible proximity to Baltimore's iconic Inner Harbor. Guests are just a few minutes' walk from its picturesque waterfront, home to world-class attractions such as the National Aquarium, the Maryland Science Center, and the Historic Ships in Baltimore. This means you can easily step out of the hotel and immerse yourself in the vibrant atmosphere, explore museums, or enjoy waterside dining without the need for extensive travel, a convenience highlighted in positive guest reviews.

Beyond the Inner Harbor, the hotel's location offers superb accessibility to other major points of interest. It's within comfortable walking distance of the Baltimore Convention Center (approximately a 5-minute walk), making it a highly convenient choice for attendees of conferences and trade shows. Sports and entertainment fans will appreciate its close proximity to CFG Bank Arena (about a 6-minute walk), Oriole Park at Camden Yards (around an 11-minute walk), and M&T Bank Stadium, ensuring easy access to concerts, sporting events, and live performances. The vibrant Power Plant Live! entertainment district, with its array of restaurants and nightlife options, is also just a short stroll away.

In terms of transportation, the hotel's downtown setting provides excellent connectivity. It's well-served by Baltimore's public transit system, including stops for the Charm City Circulator (a free bus service), light rail, and various bus routes, offering convenient ways to explore other Baltimore neighborhoods like Fells Point or Mount Vernon. For those arriving by car, the hotel offers off-site parking nearby (typically for a daily fee), and its location provides straightforward access to major interstates like I-95 and I-83, facilitating smooth arrivals and departures from the city. The central, walkable nature of this location truly positions the Comfort Inn & Suites Baltimore Inner Harbor as a prime spot for experiencing all that Charm City has to offer.

Services Offered
  • Complimentary Hot Breakfast: Guests can start their day with a free, full hot breakfast buffet, typically including eggs, sausage, waffles, and various cold options.
  • Free Wi-Fi Access: High-speed internet access is available throughout the hotel, in both guest rooms and common areas, free of charge.
  • 24-Hour Front Desk: Staff are available around the clock to assist with check-in/check-out, inquiries, and other guest needs.
  • 24-Hour Fitness Center: A gym equipped with cardiovascular and weight-training equipment is available for guests to maintain their workout routines.
  • Business Center: A dedicated area with computers and printing/fax services for business travelers.
  • Guest Laundry Facilities: Self-service laundry machines are available on-site for guest convenience.
  • Pet-Friendly Accommodation: The hotel welcomes pets (dogs and cats) for an additional fee, with specific room restrictions and weight limits (e.g., up to 40 lbs per pet, maximum 2 pets per room). Service animals are exempt from fees.
  • Vending Machines: For quick snacks and beverages.
  • Elevator Access: The hotel is equipped with elevators for easy access to all floors.
  • Luggage Storage: Guests can store their luggage before check-in or after check-out.
  • Accessible Features: The hotel provides wheelchair-accessible parking, public restrooms, business center, and lounge areas.
  • Cruise Terminal Shuttle (Surcharge): For guests arriving or departing via cruise, a shuttle service to the cruise terminal may be available (requires advance arrangement).
  • Housekeeping Services: Regular cleaning and maintenance of guest rooms.

Features / Highlights
  • Prime Inner Harbor Location: The most significant highlight is its central location at 120 E Lombard St. This places guests just minutes on foot from the National Aquarium, Baltimore Convention Center, CFG Bank Arena, and the vibrant Inner Harbor, offering unparalleled convenience for exploring the city's top attractions.
  • Complimentary Hot Breakfast: Guests benefit from a free, full hot breakfast daily, which adds considerable value and convenience to their stay, helping to start the day without extra cost.
  • Pet-Friendly Policy: The hotel welcomes pets (dogs and cats) for a fee, making it a viable option for travelers who wish to bring their furry companions along. This is a key differentiator in a downtown setting.
  • Recently Renovated: Public information indicates that the hotel underwent renovations as recently as 2021 or 2023, suggesting a fresh and contemporary look throughout the property. This aims to enhance the overall ambiance and guest experience.
  • Family-Friendly Amenities: With children aged 2-18 often able to stay free of charge, combined with spacious rooms and proximity to attractions like the National Aquarium and Port Discovery, it's a practical choice for families.
  • Essential Business and Leisure Amenities: The presence of a 24-hour fitness center, business center, and free Wi-Fi caters to both leisure and business travelers, ensuring comfort and productivity.
  • Accessibility Features: The hotel offers various accessible features, including wheelchair-accessible parking and public areas, ensuring a comfortable stay for guests with specific needs.

Promotions or Special Offers

As a Comfort Inn & Suites property, part of the Choice Hotels brand family, this hotel frequently participates in various promotions and offers. While specific deals change, it's always recommended to check their official website or contact the hotel directly for the most current information. Here are common types of promotions you might find:

  • Choice Privileges Member Rates: Joining the free Choice Privileges loyalty program typically provides access to exclusive member-only rates that are generally lower than public rates. Members also earn points for stays, which can be redeemed for free nights, gift cards, or other rewards.
  • Advance Purchase Discounts: Booking your stay a certain number of days or weeks in advance can often result in lower, non-refundable rates.
  • AAA/AARP Member Discounts: Guests who are members of AAA or AARP are usually eligible for special discounted rates.
  • Government & Military Rates: Discounted rates are frequently available for eligible government employees and active or retired military personnel.
  • Seasonal Promotions and Packages: Look out for special offers tied to specific seasons, holidays, or major events happening in Baltimore. These can include percentage discounts on room rates or added value such as free parking or bonus points.
  • Extended Stay Rates: While not an extended-stay specific brand like Residence Inn, Comfort Inn & Suites may offer reduced rates for longer bookings (e.g., weekly rates), depending on demand.

To ensure you secure the best possible rate and are aware of any relevant promotions for your travel dates, we highly advise visiting the Comfort Inn & Suites Baltimore Inner Harbor page on the Choice Hotels website or calling the hotel directly using the contact information provided. Proactively checking for these offers can make your stay more enjoyable and budget-friendly.

Contact Information

For reservations, inquiries about amenities, or any other assistance regarding your stay at the Comfort Inn & Suites Baltimore Inner Harbor, please use the following contact details:

Address: 120 E Lombard St, Baltimore, MD 21202, USA

Phone: (410) 625-1300

Mobile Phone: +1 410-625-1300

The hotel staff is available to help you with booking your room, providing detailed information about the property, assisting with directions, or addressing any specific questions you may have to ensure a smooth and pleasant experience.

Conclusion: Why this place is suitable for locals

For Maryland residents, the Comfort Inn & Suites Baltimore Inner Harbor presents itself as a suitable option for several compelling reasons, particularly for those seeking a practical, comfortable, and well-located base in the heart of Charm City. While some recent past reviews indicate significant operational issues like unexpected closures or elevator problems, it's important to note that the hotel is currently listed as operational on major booking sites and has undergone recent renovations. This suggests an aim to provide a refreshed experience moving forward.

The hotel's primary appeal for locals lies in its exceptional downtown location at 120 E Lombard Street. If you’re coming in from surrounding counties for a quick city break, attending a concert at CFG Bank Arena, catching an Orioles or Ravens game, or exploring the Inner Harbor with your family, the walkability from this hotel is incredibly convenient. You can effortlessly access the National Aquarium, Baltimore Convention Center, and countless dining and entertainment venues without the stress of navigating city traffic or extensive parking. This makes it an ideal spot for a local "staycation" or for hosting out-of-town guests, giving them immediate access to Baltimore's best.

Furthermore, the complimentary hot breakfast adds significant value, especially for families or budget-conscious travelers, ensuring a convenient start to the day. The hotel's pet-friendly policy is another notable highlight for Marylanders who wish to travel with their furry companions, a valuable amenity not always found in downtown properties. The presence of a fitness center and free Wi-Fi caters to both leisure and business needs, ensuring a comfortable and productive stay.

Despite the previous challenges mentioned in some reviews, the Comfort Inn & Suites Baltimore Inner Harbor, given its prime location and array of standard Comfort Inn amenities, remains a strong contender for locals seeking an accessible and value-driven stay in downtown Baltimore. It offers a straightforward, comfortable experience that puts you right in the center of the action, making it a practical choice for experiencing the vibrant pulse of our beloved city.

Comfort Inn & Suites Baltimore Inner Harbor Photos

Comfort Inn & Suites Baltimore Inner Harbor 4
Comfort Inn & Suites Baltimore Inner Harbor 4
Comfort Inn & Suites Baltimore Inner Harbor 4
Comfort Inn & Suites Baltimore Inner Harbor 4

Comfort Inn & Suites Baltimore Inner Harbor Location & Map

120 E Lombard St, Baltimore, MD 21202, USA

Reviews

Ok, so we booked this hotel between about three months prior to the date we planned to come in because we had a concert we were attending in the area. We parked our cars and got our bags out and walked for a few minutes to get there. When we arrived, it seemed weirdly quiet and The only person in the entire vicinity was the receptionist. When we came up and told him we had a reservation, he proceeded to tell us that all reservations were canceled due to the elevators being broken down and it not being safe in case of a fire. I would understand that reason if there weren’t a sign by the elevators that said use stairs in case of fire. We had prepaid and we told that to the receptionist trying to get a refund and his only Response was him saying I won’t charge your card. Then we proceeded to explain to him that we already prepaid which means our card was already charged to which he again responded with I won’t charge your card. We then got frustrated with him and decided to give up with that battle, but we weren’t done trying to get in a room. We explained how there was no indication that our room was canceled. He persisted that he called us, but we checked and we did not get a call from the hotel. Before leaving, we tried getting the corporate number so we could make sure we get a refund to which he attempted to stall and argue at the beginning, but then gave us his corporate number . But Overall, this is just the crap-iest customer service I have ever experienced. As an alternative, I would highly recommend Springhill suites, as they offered us a room last minute after being screwed by the other hotel.

Mar 20, 2025 · Jessica S

THIS HOTEL IS CLOSED FOR RENOVATIONS. Do NOT book this hotel. I booked this hotel in June of last year for an event this past Memorial Day Weekend. When I arrived, I was told by the one employee there that there was a water main break and the entire building was closed along with their systems being down. I was then told that my room could not be stayed in and told to find an alternative booking at another hotel. On the SAME DAY that my multi-day event was starting! Comfort Inn & Suites did not notify me of this. I was sent confirmation texts in the days leading up to my "stay". Thankfully I was able to get my money back, but this hotel SHOULD NOT be available for booking on their website or any other travel website. This is either a case of extreme incompetence or a scam. DO NOT BOOK THIS HOTEL!

May 29, 2025 · Chris Karlas

Let’s start with breakfast! Punam did a phenomenal job at the breakfast station making sure everything was stocked and clean. We enjoyed eating with a view of the harbor. The rooms are very spacious compared to higher end hotels in the area. We were pleasantly surprised to find a microwave inside, since most hotel rooms don’t offer that anymore. A pullout sofa bed was included as well as two televisions. Plenty of closet space and comfortable beds.

Jan 19, 2025 · Mariangeles Campos

I travel quite a bit for leisure and kids travel sports. And this honestly has to be the worst hotel we have ever stayed in! No parking on site and have to park at a garage in another building. Had to drive around the block several times until could find room to park along curb by hotel to unload everything in the rain. Get checked in and only one elevator is working. I go to park car and wife and daughter take stuff to the room. My wife comes back up from taking luggage cart down to lobby and gets off elevator to find someone trying to enter the room with a door card after we already took over room and my daughter was in there alone! She stopped him before he could open the door. Supposedly was bringing towels to the room. Yet, there were towels in the room already! Bathroom was disgusting with mold and mildew on tile and fixtures, towels they brought were supposedly clean towels but had brown and yellow stains on them. Got up in the morning to head to her tournament and get to elevator to find out none of them are working at all and being a disabled vet and put on the 9th floor had to manage down 9 flights of stairs. Went to front desk and gave girl the so called clean towels and asked about elevators and was told she didn’t know anything and I could call later to discuss a refund with manager. Which was impossible with the tournament schedule and being several tournaments in area wasn’t finding anything reasonably priced or close enough that wasn’t gonna have to drive in each day and pay every time for parking. Toilets wouldn’t flush correctly and almost overflowed several times. Definitely would never recommend this establishment or ever stay there again.

Feb 03, 2025 · Craig Weikel

We had a reservation at this hotel from May 21 to 26, 2025, we drove 10 hours to get to Baltimore and when we got there we found that the hotel was closed for renovations without having notified us before our arrival. So we booked at another hotel nearby. I notified the Comfort Inn customer service of the situation to get a full refund, I am still waiting for their response.

May 29, 2025 · Pierre-Olivier Tremblay

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