Sheraton Tarrytown Hotel

For local users and travelers searching for accommodations on "Hotels Near Of Me" platforms in the Tarrytown, NY area, the Sheraton Tarrytown Hotel at 600 White Plains Rd, Tarrytown, NY 10591, is a prominent option. To provide a comprehensive and objective overview, it's essential to examine its environment, services, features, and integrate real customer reviews, which are invaluable for managing expectations and making informed booking decisions.

The Sheraton Tarrytown Hotel is strategically located on White Plains Road, a significant thoroughfare, in the charming and historically rich village of Tarrytown, New York. This location places it within the picturesque Hudson Valley, offering a blend of suburban tranquility and convenient access to both natural beauty and urban centers. The hotel is approximately one mile off Interstate 87, making it highly accessible for guests arriving by car. Its proximity to significant regional attractions is a key environmental advantage. Historic sites like Kykuit (the Rockefeller estate), Lyndhurst Castle, and Washington Irving's Sunnyside are just a short drive away, appealing to history enthusiasts. For those seeking cultural experiences, Sleepy Hollow, famous for its legend, is also nearby, including the Sleepy Hollow Cemetery. The hotel's position on White Plains Road also means it's within a reasonable distance of other towns in Westchester County and approximately 25 miles from New York City, offering a balance for guests who might want to explore the city without staying directly within its bustling confines. The immediate surroundings of the hotel include other commercial establishments and office parks, reflecting the area's mixed-use character. The availability of free on-site self-parking, including 12 Tesla charging stations, is a notable environmental feature, addressing a critical need for many travelers and enhancing the hotel's appeal on "Hotels Near Of Me" platforms, particularly for those with electric vehicles.

The Sheraton Tarrytown Hotel, a Marriott Bonvoy property, offers an array of services designed to cater to both leisure and business travelers. A 24-hour front desk ensures guests can check in or receive assistance at any time, which is crucial for varying travel schedules. The hotel provides complimentary wired and wireless internet access in both public areas and guest rooms, a standard and much-appreciated amenity. For business needs, the hotel is well-equipped with a 24-hour business center, meeting rooms, and conference space totaling approximately 1,323 square feet, suitable for various events from small interviews to larger conferences. Services such as dry cleaning/laundry service, luggage storage, and a concierge service are available to enhance guest convenience. The hotel is pet-friendly, though additional charges may apply, which is an important service for travelers with companions. In terms of dining, the hotel features an on-site restaurant, Oceano Tapas, which serves Spanish-style cuisine, and also has a Starbucks for quick coffee and snack options. Room service is also available during limited hours. For accessibility, the hotel offers wheelchair-accessible facilities, including parking, a business center, and a gym, with some rooms designed for guests with mobility and hearing needs. However, customer feedback regarding communication from the front desk, particularly concerning lost and found items or noise complaints, indicates an area where consistency in service delivery could be improved. While the friendly demeanor of certain staff members like Brandon and Wesley is highly praised, the overall communication process seems to have occasional breakdowns, leading to guest disappointment.

The features of the Sheraton Tarrytown Hotel include 150 well-appointed guest rooms and suites, renovated in 2018 to offer a modern and refreshed look. Room amenities typically include air conditioning, flat-screen televisions (some 42-inch plasma TVs) with premium channels and DVD players, a refrigerator, and a coffee/tea maker. Hypo-allergenic bedding, down comforters, and a pillow menu are available to ensure a comfortable sleep experience. Guest bathrooms come with complimentary toiletries, hair dryers, and slippers. For added security, in-room safes are provided. Some rooms are "Pure Rooms by Pure Wellness," designed to promote well-being with purified air and an allergy-friendly environment. The hotel boasts a heated indoor pool and a hot tub, providing year-round recreational opportunities for guests. A 24-hour fitness center/gym is also available, equipped with various machines for workouts. For convenience, the hotel offers a full-service Starbucks on-site and the Oceano Tapas restaurant. There are also 12 Tesla charging stations for electric vehicle owners, a unique and valuable feature. The hotel is smoke-free throughout the property. The renovated common areas are designed to be modern and inviting, offering spaces for guests to relax and socialize. Despite these features, the guest reviews highlight certain operational challenges, such as the responsiveness of security and front desk staff to immediate issues like noise disturbances or requests for assistance with forgotten items. The general perception of "communication" from the front desk appears to be a mixed bag, ranging from excellent individual interactions to a perceived lack of follow-up on critical issues.

For promotional information on "Hotels Near Of Me" platforms, the Sheraton Tarrytown Hotel leverages its brand recognition as part of Marriott Bonvoy. Promotions often highlight:

• Location: Emphasizing its convenience to historic sites, local colleges, corporate offices, and accessibility to New York City.
• Amenities: Showcasing the indoor heated pool, 24-hour fitness center, on-site dining (Oceano Tapas and Starbucks), and complimentary Wi-Fi.
• Value: Often featuring special offers for Marriott Bonvoy members (e.g., 20% off for members, 15% for non-members on weekend stays, or savings on longer stays) and the inclusion of free parking and Tesla charging stations.
• Room Comfort: Promoting spacious, renovated rooms with quality bedding, Pure Wellness options, and modern entertainment features.
• Pet-Friendly Policy: Attracting guests traveling with pets.
• Meeting and Event Facilities: Highlighting its capacity for business meetings, conferences, and social events with catering services.
• Enhanced Cleaning and Safety: Promoting adherence to Marriott's cleanliness protocols, including contactless check-in/check-out and enhanced sanitization.

However, an objective introduction must also incorporate the nuanced feedback from real customers, which can significantly influence a "Hotels Near Of Me" user's decision. While some guests, like the one who praised Brandon and Wesley for their exceptional front desk service, highlight positive interactions and attentive staff, others express significant dissatisfaction. Concerns raised include a "lack of communication from the front desk" regarding issues like screaming children, and a perceived failure to follow up on forgotten items, leading to significant disappointment. The contrast between excellent individual staff performance and systemic communication shortcomings is a recurring theme. While the hotel promotes a seamless experience, these reviews suggest that the actual experience can sometimes fall short, especially when complex issues arise. Therefore, users searching on "Hotels Near Of Me" should consider these reviews, alongside the promotional material, to set realistic expectations. It is advisable for potential guests with specific needs or concerns to contact the hotel directly (using phone numbers (914) 332-7900 or +1 914-332-7900) before booking, to confirm current operational status of amenities and discuss any potential service requirements, especially given the mixed feedback on communication and problem resolution.