The Box House Hotel

Super great visit here, first time staying in Brooklyn and couldn’t have asked for a nicer attending staff. Breakfast was delicious, one of my favorite oatmeal bowls I’ve had. I also like the rooms, they were very clean the design was great! The only issue was their laundry machines here were old and the washer did not spin the clothes enough so we had to run them through the drier twice

Great hotel. The theme is great. First time staying in Brooklyn. The staff were amazing. There is a market nearby to buy any food and alcohol you need. The subway is about a 15 min walk either way to get to all the main attractions! More space than hotels in Chelsea.

I recently stayed here with my family and while the actual hotel was okay, the customer service left a lot to be desired. On our last night, we were trying to bathe our three and five-year-old and put them to bed but there was no hot water in the bathroom. My husband asked the front desk to move us to another room so we didn’t have to put them in a cold bath in the middle of February. They sent a woman from housekeeping who didn’t believe us when we said we ran the water for 15 minutes and it wasn’t getting warm. She checked it and once she realized that we were in fact telling the truth, they agreed to find us another room but apparently all rooms in the wing we were staying in had no hot water. Eventually, we moved to a new room with hot water but the staff was rude about it. When we checked out the next morning, there was no apology from the front desk staff. For $400 a night, there are better places to stay in the area. I wanted to like the hotel but I won’t stay here again when I come back to visit friends in Brooklyn.

This is the third time we stayed at this hotel. Never disappoints. Great vibe, clean rooms, super friendly and honest staff. (mailed expensive earbuds to our home after being left behind) Check out the Brooklyn Lantern and see Dave for a Perfect pour on a Guinness!

The Box House Hotel in New York is a true gem—stylish, cozy, and packed with character. It’s the kind of place where you feel like you’ve discovered something special from the moment you step through the doors. The design is a standout feature. With its industrial-chic aesthetic, vibrant artwork, and thoughtfully curated decor, every corner of the hotel feels like a blend of sophistication and creativity. The rooms are spacious (a rarity in NYC!), impeccably clean, and equipped with everything you need for a comfortable stay. The kitchenettes are a fantastic bonus, giving you the option to whip up a meal or snack if you’re not out exploring the city’s endless dining options. The staff are absolutely wonderful—friendly, attentive, and always ready with a smile or a helpful tip about the area. They go above and beyond to make you feel welcome, which really elevates the whole experience. The location is another highlight. Nestled in Greenpoint, Brooklyn, the hotel offers a quiet retreat from the hustle and bustle of Manhattan while still being close enough to all the action. The complimentary shuttle service to the subway is a thoughtful touch that makes getting around even easier. Whether you’re visiting for business, a romantic getaway, or just exploring NYC, The Box House Hotel is a fantastic choice. It’s not just a place to stay—it’s an experience that adds to the magic of your trip. Highly recommended!