City View Inn

This hotel was nothing special but it was the perfect location at the perfect price. The room was large enough for a single air mattress to fit without feeling cramped. The room was clean enough and there was good water pressure in the shower. The staff was cordial and helpful. And, there was parking and shuttle service to the subway.

My family and I stayed there 2 nights and We had a great experience, rooms are clean , good size, good price, you can take a breakfast before 10 am , even , the receptionist gave us some recommendations to visit one beautiful place at night, he was quite friendly. There only two things where I think the hotel can improve : 1.- Bathrooms doesn't have air extractor and I found some fungus in the door and the ceiling. 2.- Pleasee!!! fix or change the elevator, I feel that I lost some years of my life on it!! in other words it's pretty slow. In my opinion, it worth it.

This hotel is something!! It was our last minute book, and we decided to stay here because it was cheap and located pretty close to Manhattan. I am not picky about hotels at all! Clean bathroom, a bed and a friendly personal that's all what I need. I have no worries about this place just because they have Best Western logo. What to say? Don't want to be a nerd. Everything was old and mediocre around. Staff was not friendly. The only thing that I like was a view from our room - MANHATTAN. Next morning I realized how lucky we are because there is a cemetery across the street right behind the hotel, and I guess you have a big chance to get the room with a different nice view...They suggest you a free shuttle to subway station and back (free round trip once a day). So, it was our last day, we came downstairs to check out at about 10 AM (check out time is 12 PM). It was a heavy rain outside, we've got the check and ask for a shuttle. And guess what, the lady which worked this morning told us that we are not guests because we've checked out and we can't use their shuttle. It was the smile in her face, and it was the only time when I saw someone from hotel's personal smiling here. When we told her that it's ridicules, she suggested us to go away. We asked for a manager, he came and told us the same things. When I pointed to him that it's rude, he told me that I have to respect him and a hotel policy! What? Why do I have to respect you, while you are insulting me in front of your staff? He also said " If I gonna do exception for every person like you I'm gonna be out of business!" They threw us away like a garbage, and didn't even suggest to help us to take a cab or pay for their shuttle! You know what, I was not disappointed or angry I was shocked and couldn't believe that we have this kind of "service" in the US, especially in a hotel with "Best western" logo. I've written a massage directly to Best Western about this place.

The entrance is kind of hidden. They offer free rides to the subway. The building had been around a long time. The bathroom door lock was broken. The elevator was really slow. The room was adequate. The free breakfast in the morning was pretty good.

They gave us a two bed room, when we reserved a room with a king bed. The person working the lobby then gave us a room with a king bed, but smelled of smoke. Almost empty roll of toilet paper. The toilet did not flush unless you held the handle. We didn't get the TP we asked for in a reasonable amount of time. We had to wait about an hour for the extra toilet paper. You could only use one electrical device at a time. Two port outlet for a mini fridge, microwave, and TV. At least provide a power strip. Streak marks on the bathroom mirror and TV screen. The furniture was dusty.