The Westin New Orleans

Hotels Near Of MeLouisianaOrleans ParishNew OrleansFrench QuarterIberville Street

100 Iberville St, New Orleans, LA 70130, USA

4.0

Wonderful experience at the Westin New Orleans hotel. From the moment we arrived, until we checked out, the experience was great. Checkin went quickly and had great customer service. The hotel lobby is beautiful, smelled divine and had stunning views. Arriving to the room was pleasant as it was cool, spacious and clean. The bedding had quality linens and so comfortable. We did order room service and that was good as well, food was hot and fresh and came relatively quick. Having access to close shopping, coffee shops, and canal street was also a plus. I really enjoyed this hotel; the location and the overall experience. I would recommend this hotel and definitely stay again. Thanks for a great experience Westin.

Trisha Singh
  • Overview
  • (504) 566-7006
  • www.marriott.com

The Westin New Orleans Introduce

Introduction / Overview

For those of us in Louisiana seeking a truly elevated and refreshing stay in the heart of New Orleans, The Westin New Orleans offers a distinctive blend of sophisticated comfort and unparalleled views. Located at 100 Iberville St, this luxurious hotel is renowned for its prime position overlooking the mighty Mississippi River and the vibrant cityscape. From the moment you step into its beautifully appointed lobby, you're greeted by a divine aroma and an atmosphere of refined tranquility, a welcome contrast to the energetic pulse of the city below.

The Westin brand is synonymous with wellness and rejuvenation, and this New Orleans property embodies that ethos. Guests consistently praise the seamless check-in process, the spacious and impeccably clean rooms, and the legendary Westin Heavenly® Beds, which promise a truly restful night's sleep. Whether you're visiting for business, a romantic getaway, or a family vacation, The Westin New Orleans is designed to enhance your well-being, providing thoughtful amenities, exceptional service, and breathtaking vistas. It's a place where you can unwind and feel refreshed, all while being perfectly positioned to explore the unique charm and excitement of the Crescent City.

Location and Accessibility

The Westin New Orleans boasts an exceptional location at 100 Iberville St, New Orleans, LA 70130, USA. This address places it directly at the foot of Canal Street, offering what many consider to be one of the best vantage points in the city. For us, as Louisiana residents, we understand the significance of being strategically positioned, and The Westin truly delivers on this front.

From the hotel's elevated perch (with the lobby starting on the 11th floor), guests are treated to stunning panoramic views of the Mississippi River and the bustling New Orleans skyline, often able to watch steamboats glide by. Its immediate proximity to Canal Street means direct access to the iconic streetcar lines, making it incredibly easy to venture into the historic Garden District, or deeper into the Central Business District. More importantly, The Westin is literally steps away from the vibrant French Quarter, allowing guests to walk to famous Bourbon Street, Jackson Square, the historic St. Louis Cathedral, and countless world-class restaurants and jazz clubs without needing a taxi or rideshare. It's also conveniently located near major attractions like the Audubon Aquarium of the Americas and Caesars New Orleans Casino. The hotel's connection to a shopping center on its lower levels adds to the convenience. For those driving, while valet parking is available for a fee (typically around USD 58 per day), the central location means that much of the city's charm can be explored on foot, and various public parking garages are also available nearby.

Services Offered

  • 24-Hour Front Desk: Provides round-the-clock assistance with a focus on quick check-in and excellent customer service.
  • Concierge Services: Dedicated staff to assist with local recommendations, bookings, and transportation.
  • Room Service: Available 24 hours, offering hot and fresh meals delivered promptly to your room.
  • On-Site Dining: Includes Bistro at the Bend, serving breakfast, lunch, and dinner, and Observatory Eleven, a sophisticated cocktail bar in the lobby.
  • 24-Hour WestinWORKOUT® Fitness Studio: Features modern cardio equipment (including Pelotons), free weights, and offers yoga classes.
  • Pet-Friendly Accommodation: Welcomes pets (with specific room availability and a surcharge, usually around USD 50 per pet, per night), often including a Heavenly® Dog Bed.
  • Free Wi-Fi: Complimentary wireless internet access in public areas, with in-room Wi-Fi also available (check for potential surcharges on premium access).
  • Valet Parking: Convenient on-site valet parking available for a daily fee.
  • Electric Car Charging Station: Available for guests with electric vehicles.
  • 24-Hour Business Center: Equipped with computers, printing, and other business amenities.
  • Meeting and Event Spaces: Over 24,000 square feet of event space, including 10 meeting rooms and a conference center, suitable for various events and weddings.
  • Daily To-Go Breakfast: Available for a fee, offering a convenient option to start your day.
  • Dry Cleaning/Laundry Service: For guest convenience.
  • Luggage Storage: Secure storage for your belongings.
  • Express Check-in/Check-out: Streamlines the arrival and departure process.
  • Newspapers in Lobby: Complimentary newspapers available.
  • ATM/Banking Services: On-site access to cash.
  • Safety Deposit Box at Front Desk: For securing valuables.

Features / Highlights

  • Unrivaled Mississippi River Views: Many rooms and suites offer stunning, unobstructed panoramic views of the river and city skyline, a significant highlight for guests.
  • Westin Heavenly® Bed: Renowned for its exceptional comfort, featuring a pillow-top mattress, premium linens, and down pillows, ensuring a restorative sleep.
  • Prime Location on Canal Street: Directly connected to a shopping center and moments away from the French Quarter, Caesars New Orleans Casino, and the riverfront.
  • Sophisticated and Modern Decor: The hotel lobby and common areas are beautiful, with a modern, upscale, and inviting ambiance.
  • Exceptional Customer Service: Consistently praised by guests for friendly, polite, and helpful staff, from check-in to room service.
  • Invigorating WestinWORKOUT® Fitness Studio: A well-equipped gym with modern equipment, including Pelotons, catering to wellness-focused travelers.
  • Delicious Room Service & Dining Options: Guests enjoy hot, fresh, and quick room service, and the on-site Bistro at the Bend and Observatory Eleven Bar offer quality food and drinks.
  • Pet-Friendly Policy: A welcome feature for those traveling with their furry companions.
  • Spacious and Clean Rooms: Guests frequently note the generous size and cleanliness of the accommodations.
  • Distinctive Scent: The hotel lobby is often noted for its pleasant and unique "divine" scent, contributing to a calming atmosphere.

Promotions or Special Offers

As a prominent Marriott Bonvoy property, The Westin New Orleans frequently offers a range of promotions and special rates that can be quite appealing for us, as Louisiana locals, planning a staycation or visit. These often include:

  • Marriott Bonvoy Member Rates: Enrolling in the free Marriott Bonvoy loyalty program is highly recommended. Members consistently receive exclusive rates, accrue points on stays and eligible spending, and can redeem these points for free nights, upgrades, and other experiences across the Marriott portfolio.
  • AAA/CAA Member Discounts: Members of AAA or CAA can typically save 5% or more on their room rates when booking directly.
  • Government & Military Rates: Special discounted rates are often available for qualifying government employees and military personnel.
  • Senior Discounts: Guests aged 62 and older may be eligible for senior discounts.
  • Package Deals: While dynamic, the hotel occasionally offers packages that bundle accommodations with breakfast, parking, or local attractions. It's always worth checking the "Offers" or "Deals" section on the official Marriott website for The Westin New Orleans.
  • Flexible Rates with Free Cancellation: Many rates offer free cancellation up to 48 or 72 hours before arrival, providing peace of mind for changing plans.

It's important to be aware that a valet parking fee (currently around USD 58 per day) is standard, and while a "to-go breakfast" is available, it typically incurs a surcharge (approximately USD 10 to 25 per person). Always visit the official Marriott website for The Westin New Orleans or call the hotel directly to inquire about the most current promotions and to ensure you receive the best available rate for your desired dates.

Contact Information

For reservations, inquiries, or any further information about your stay at The Westin New Orleans, please use the following contact details:

Address: 100 Iberville St, New Orleans, LA 70130, USA

Phone: (504) 566-7006

Mobile Phone: +1 504-566-7006

The hotel's attentive and friendly staff are available 24/7 at the front desk to assist you.

Conclusion: Why this place is suitable for locals

For us, as Louisiana residents, The Westin New Orleans offers an ideal blend of luxury, convenience, and a refreshing escape right here in the heart of our beloved city. When we're looking for a special getaway or a comfortable base for business, this hotel truly stands out. Its phenomenal location at the foot of Canal Street means we are just steps away from the vibrant French Quarter, world-class dining, and the exciting casino action, allowing us to fully immerse ourselves in the New Orleans experience without the hassle of long commutes.

What makes The Westin particularly suitable for locals is the promise of a truly rejuvenating stay. The famous Heavenly® Beds, consistently praised by guests, ensure a comfortable and restorative night's sleep, which is invaluable after a day exploring our lively city. The spacious, clean rooms, many offering breathtaking views of the Mississippi River, provide a serene backdrop for relaxation. Furthermore, the hotel's commitment to wellness, evident in its well-equipped WestinWORKOUT® Fitness Studio and the overall refreshing ambiance, allows us to maintain our routines even when traveling within our own state. The friendly and efficient staff, from check-in to room service, enhance the entire experience, making us feel genuinely welcomed and cared for. For a luxurious, comfortable, and perfectly located staycation or business trip in New Orleans, The Westin New Orleans is an excellent choice for our Louisiana community.

The Westin New Orleans Location & Map

100 Iberville St, New Orleans, LA 70130, USA

Reviews

Wonderful experience at the Westin New Orleans hotel. From the moment we arrived, until we checked out, the experience was great. Checkin went quickly and had great customer service. The hotel lobby is beautiful, smelled divine and had stunning views. Arriving to the room was pleasant as it was cool, spacious and clean. The bedding had quality linens and so comfortable. We did order room service and that was good as well, food was hot and fresh and came relatively quick. Having access to close shopping, coffee shops, and canal street was also a plus. I really enjoyed this hotel; the location and the overall experience. I would recommend this hotel and definitely stay again. Thanks for a great experience Westin.

Apr 27, 2025 · Trisha Singh

Stayed for two days for business and was very happy with the Westin. Hotel is very welcoming, decor is modern and sophisticated. Staff were also friendly and polite. I had a room with river view and glad I made the upgrade. You can have the curtains fully open as you are not overlooked by anyone, and then wake up to the sunrise over the Mississipi River. Room was well appointed, clean and a good size. One improvement for me would be more choice of pillows; i found them all too bulky and hard for my liking. Would definitely consider visiting again if in the area.

May 27, 2025 · Justin Lewis

This was a nice hotel and the location was convenient. The shower door could use a handle in the inside, very weird to open it. My only problem was valet. We waited at least 12 minutes for our truck. I’ve watch the valet walk to go get our vehicle but it was taking a while so I thought that they had other people before us but I was so wrong. My husband said maybe he had to go around the block but I was like no there is the truck he is just now pulling out of the parking lot. Which it had to be parked in the parking lot down the street because of its size I am assuming. Little did we know the valet attendant had ruffled through our belongings inside the console and stole a brand new bottle of cologne which cost over $200.00, I called to make a compliant, knowing I wasn’t going to get it back but it was just to let them know. However never got a phone call back but a email 2 days later stating they wasn’t responsible. I paid for valet and tipped each time the vehicle was bought to us only to steal and no accountability. No apology at all. I WILL NEVER stay there again

May 13, 2025 · Connie Bryant

When my friend and I arrived at the hotel we were looking forward to the stay. The hotel itself is very nice and we were very much well taken care of from the moment we parked and let valet take the car. The rooms need their doors fixed. They get stuck frequently (confirmed by the front desk). But what really contributed to this rating was the fact that we had to ask about 5+ times to get our room serviced. This was over the course of 2 days. On the first full day they didn’t clean, we got back to get ready for dinner and I asked for fresh towels because we did not have time to wait as we had a reservation. I think she may have been a supervisor, but after a certain point she stopped speaking to me and proceeded to primarily speak to the employee in Spanish not knowing that I speak it as well. The employee speaks fluent English as I had spoken with her earlier so I still do not understand why the supervisor kept speaking to her in Spanish. I made sure to politely interrupt and respond so as to make both ladies aware that I could still understand. At which point they switched back to English. That is very ignorant behavior seeing how looks do not dictate whether or not a person speaks a language.

Apr 22, 2025 · Doris Bermudez

From the moment I checked in, Kay at check-in went above and beyond to ensure every part of my stay was seamless and enjoyable. Not only did she welcome me with warmth and professionalism, but she also personally followed up with me during my stay to see if there was anything at all I needed—from room preference to my restaurant experience. Her attention to detail, genuine care, and proactive hospitality elevated my entire experience. Kay is a shining example of what it means to deliver luxury-level service with heart. I sincerely hope her leadership team sees this because talent like hers deserves to be recognized. She didn’t just make my stay comfortable—she made it unforgettable. Thank you, Kay, for going the extra mile. You are truly a gem, and The Westin New Orleans is lucky to have you!

May 03, 2025 · Liset Pendleton

Hotels Near Of Me

ONE11 Hotel

ONE11 Hotel

111 Iberville St, New Orleans, LA 70130, USA

Caesars Hotel New Orleans

Caesars Hotel New Orleans

8 Canal St, New Orleans, LA 70130, USA

DoubleTree by Hilton Hotel New Orleans

DoubleTree by Hilton Hotel New Orleans

300 Canal St, New Orleans, LA 70130, USA

The Windsor Court

The Windsor Court

300 Gravier St, New Orleans, LA 70130, USA

Best Western Plus St. Christopher Hotel

Best Western Plus St. Christopher Hotel

114 Magazine St, New Orleans, LA 70130, USA

La Galerie Hotel French Quarter

La Galerie Hotel French Quarter

131 Decatur St, New Orleans, LA 70130, USA

Hotel De L'eau Vive

Hotel De L'eau Vive

315 Tchoupitoulas St, New Orleans, LA 70130, USA

Bienville House

Bienville House

320 Decatur St, New Orleans, LA 70130, USA

Club Wyndham La Belle Maison

Club Wyndham La Belle Maison

209 Magazine St, New Orleans, LA 70130, USA

Sheraton New Orleans Hotel

Sheraton New Orleans Hotel

500 Canal St, New Orleans, LA 70130, USA

voco St. James Hotel by IHG

voco St. James Hotel by IHG

330 Magazine St, New Orleans, LA 70130, USA

Loft 523

Loft 523

523 Gravier St, New Orleans, LA 70130, USA