voco Fiorello - LaGuardia East by IHG

We were searching, last minute, for an IHG hotel that was near the venue for an event we attended over the weekend and came across the Voco Fiorello. We needed 3 rooms for our group and thankfully they were able to accommodate us. Upon arrival we saw the parking lot was full because it's shared with the restaurant and clubs also located on the property. So, we had to wait about 5 minutes for the valet to rearrange the cars to free up a space. Inside at the check-in desk, we received one of the warmest greetings I've experienced away from home. Douglass went above and beyond to make us feel welcomed and at home! The rooms were clean, the attendants at breakfast were kind and courteous. Tara was very helpful by accommodating our specific food requests. Douglass requested to see us at checkout, so that he can personally say goodbye and send us off with the same kindness as when we came. I will definitely recommend you stay here if you're in the area. Thanks to staff and ownership for an excellent experience!

I would definitely rate this hotel a 4star! The service is outstanding and so welcoming. I think this hotel is a hidden gem at a reasonable cost considering location and the free airport shuttle service. I would have expected to pay a little more than I did. I’m impressed with the room space, cleanliness, modern look, free sparkling water dispenser, the rooftop views, and proximity to various shopping areas, etc.

This hotel is clean, well decorated, and comfortable. The real star of the show is the staff. They were so kind, helpful, informative, upbeat, and welcoming. I know that we were a handful due to the unusual amount of time we spent in the room, but the staff was very gracious and understanding. The one thing I would warn that if you get nauseous on the subway it is an expensive uber into Manhattan.

My stay was phenomenal i stayed 4-4-25 until 4-7-25 the staff was very nice. I give Jeremy a 1000 stars he went above and beyond for me. Every time i walk pass the desk he check in to see if i needed anything he also let me use a vacuum for my vacuum seal bag he bought it to me which was so niceee i even needed tape he bought that up to my Room as well overall ill say really great location convenient 20 mins from time square with no traffic bus route right outside of hotel very convenient. I will be coming back to this hotel. It even had a buffet inside roof top bar , fitness center and kids play area! Definitely get your money worth and extra for your stay. The room size was perfect for me and my daughter

Best hotel I’ve stayed in for a while. Great for the price. The decor was beautiful. The staff was very friendly. The lobby was gorgeous. Our room was perfect!! The bathroom , the bed, enough room for NYC standards, the location, the access to water and ice, the restaurants, bar, karaoke, and rooftop. Literally everything was perfect. Douglas at the front desk was everything you can ask for in customer service. Just amazing and made the stay even better. I wish I had more time to try the food and drinks and there was a bar in the lobby as well. My only wish is that the fridge was little bigger and mine was missing the rack and that the room was more sound proof as I could hear the noise in the lobby and hallway early in the morning. It wouldn’t keep me from coming back though. I will definitely recommend to everyone else. The bathtub, electric shades, and extra outlets in the desk were so appreciated. The parking was also a bit chaotic depending on the time you parked but tell them you’re staying at the hotel when there are attendants and don’t forget to have your parking ticket validated for a discount.