42 W 58th St, New York, NY 10019, USA
While this hotel boasts a great location and charming decoration, the experience left much to be desired. The staff, though technically correct, were detached, lacking the warmth you’d expect from a hospitality-focused establishment. Breakfast was a letdown, with a meager display that was rarely replenished—croissants and bagels vanished quickly, and the only cheese on offer came without any accompanying vegetables. The atmosphere was further dampened by loud, unpleasant music from the kitchen, audible in the dining area. Adding to the frustration, one of the two elevators, shared by guests and staff, broke down and remained out of service for more than five days (not fixed by the time we left), leading to unbearable wait times. When we asked the manager for a tool to help with our luggage, our request was flatly refused, further highlighting the poor customer service. To make matters worse, the door to our room was comically short, leaving a gap of 3–4cm (approximately 1–1.5 inches) between the floor and the door. This resulted in us hearing everything happening in the hallway. The saving grace of this hotel was the housekeeping team, who were the kindest and most helpful people on-site. Unfortunately, their efforts couldn’t compensate for the shortcomings elsewhere. The manager would benefit from revisiting basic hospitality principles. I wouldn’t recommend this hotel.
AKA Central Park offers a unique combination of extended stay accommodations and prime location in the heart of New York City. Situated at 42 W 58th St, New York, NY 10019, this hotel provides an ideal base for both business travelers and tourists exploring the city. With its blend of comfort, convenience, and proximity to major attractions, AKA Central Park is a great choice for those seeking extended stays in one of the world's most vibrant cities.
As an extended stay hotel, AKA Central Park caters to guests who need more than just a place to sleep. The property offers fully-furnished suites with all the necessary amenities, including kitchenettes or full kitchens, making it perfect for long-term stays. Guests can enjoy daily housekeeping, laundry services, and access to shared spaces such as lounges, dining areas, and fitness facilities. The hotel also provides essential services like transportation arrangements and event planning, ensuring a seamless stay for both leisure and business purposes.
One of the standout features of AKA Central Park is its location. Situated in Midtown Manhattan, guests are within walking distance of Central Park, world-renowned museums, upscale shopping on Fifth Avenue, and iconic landmarks like the Empire State Building and Times Square. This prime location makes it an ideal choice for visitors who want to maximize their time in New York City without sacrificing comfort.
Guests have access to a variety of services designed to enhance their stay:
While AKA Central Park offers a convenient and centrally located option for extended stays, guests have shared mixed feedback about their experiences. Many appreciate the hotel's central location and proximity to key attractions, as well as the friendliness and helpfulness of the housekeeping staff. However, some guests have noted shortcomings in areas such as breakfast service, with reports of limited options and slow replenishment. Additionally, there have been concerns about the responsiveness of front desk staff and maintenance issues, such as elevator outages and inconsistent room quality.
One guest highlighted the challenges they faced with the hotel's door height, which left a noticeable gap and compromised privacy. Another visitor mentioned recurring issues with the shower water temperature, although this was eventually resolved after multiple requests. Despite these challenges, several guests acknowledged that the housekeeping team went above and beyond to ensure their comfort during their stay.
Overall, AKA Central Park presents an opportunity for travelers seeking a centrally located extended stay option in New York City. While there is room for improvement in terms of service quality and amenities, the hotel's prime location and reasonable pricing make it a viable choice for those willing to overlook minor inconveniences. Guests are encouraged to weigh these factors against their own needs and preferences when deciding whether AKA Central Park is the right fit for their stay.
42 W 58th St, New York, NY 10019, USA
Get directionsWhile this hotel boasts a great location and charming decoration, the experience left much to be desired. The staff, though technically correct, were detached, lacking the warmth you’d expect from a hospitality-focused establishment. Breakfast was a letdown, with a meager display that was rarely replenished—croissants and bagels vanished quickly, and the only cheese on offer came without any accompanying vegetables. The atmosphere was further dampened by loud, unpleasant music from the kitchen, audible in the dining area. Adding to the frustration, one of the two elevators, shared by guests and staff, broke down and remained out of service for more than five days (not fixed by the time we left), leading to unbearable wait times. When we asked the manager for a tool to help with our luggage, our request was flatly refused, further highlighting the poor customer service. To make matters worse, the door to our room was comically short, leaving a gap of 3–4cm (approximately 1–1.5 inches) between the floor and the door. This resulted in us hearing everything happening in the hallway. The saving grace of this hotel was the housekeeping team, who were the kindest and most helpful people on-site. Unfortunately, their efforts couldn’t compensate for the shortcomings elsewhere. The manager would benefit from revisiting basic hospitality principles. I wouldn’t recommend this hotel.
Dec 30, 2024 · Coisas MaisLindasThe shower water temperature was cool.almost always. Only one morning was it hot. We asked countless times for them to fix it. We were there five nights. Location was great, price good. But if your room doesn't have hot water, get a new room!!
Mar 17, 2025 · Ben SlivkaWe have very spacious suit with kitchen. Bathroom could be bigger Reasonably priced . Excellent location . Staff is very friendly . It is not first time when I stay here .
Oct 23, 2024 · A KGood location. Ac stopped working multiple times. Bathroom wouldn't drain. Nightstands don't have light switches!!!! Light blaring through our window from a vanity light pointing up at the window. Aagghhhh. Location though. Complimentary umbrellas were nice on rainy days.
Aug 21, 2024 · David OdioGreat hotel. Very friendly people. Some small things could do with some fixing. I would come back again.
Feb 08, 2025 · Max Dunlap
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