Best Western Plus Augusta Civic Center Inn ico

Best Western Plus Augusta Civic Center Inn

Hotels Near Of MeMaineKennebec CountyAugustaCommunity Drive

110 Community Dr, Augusta, ME 04330, USA

3.0

The hotel room felt quite dated, with worn-out furniture and fixtures that clearly need an Upgrade. The cleanliness also far below expectations. The breakfast is good, others I would just give one star.

Kim Wong
  • Overview
  • (207) 622-4751
  • www.bestwestern.com

Best Western Plus Augusta Civic Center Inn Introduce

For those navigating the "Hotels Near Of Me" category in Augusta, Maine, the Best Western Plus Augusta Civic Center Inn presents itself as a practical and value-oriented accommodation choice. Strategically located at 110 Community Dr, Augusta, ME 04330, USA, with contact numbers (207) 622-4751 and +1 207-622-4751, this hotel is particularly appealing for attendees of events at the nearby Augusta Civic Center, as well as general travelers seeking a comfortable stay with essential amenities.

The environment of the Best Western Plus Augusta Civic Center Inn is characterized by its convenient and accessible location. Situated on Community Drive, it offers "very close proximity to the Augusta Civic Center," making it an ideal base for those attending concerts, conventions, or other events. Its short distance from I-95 ensures easy access for road travelers. The hotel is also "just a short distance from restaurants, stores and shopping," providing guests with readily available options for dining and retail therapy. While some reviews mention that the hotel room decor "felt quite dated, with worn-out furniture and fixtures that clearly need an Upgrade," the overall impression of the common areas, such as the "dining area and lobby," is that they are "spotless." The exterior typically features ample, "well lit" parking, contributing to a sense of security and convenience. Despite some rooms being dated, the hotel aims to provide a clean and functional environment, focusing on practicality over modern aesthetics, reflecting its Best Western Plus branding which often emphasizes value and a reliable experience.

The services at Best Western Plus Augusta Civic Center Inn are designed to offer a comfortable and hassle-free stay. A significant highlight, and a recurring positive point in reviews, is the complimentary hot breakfast. Guests consistently praise the "Great selection of breakfast items and coffees," making it a valuable inclusion that provides a good start to the day without an additional cost. The hotel provides free high-speed wireless internet access throughout the property, ensuring guests can stay connected. For recreation, there is an indoor heated pool and a hot tub, allowing guests to relax and unwind regardless of the weather. A fitness center is also available for guests to maintain their workout routines. Each room is typically equipped with a flat-screen television, a mini-refrigerator, microwave, coffee maker, iron, and ironing board, catering to basic in-room needs. The staff, particularly the "front desk personnel and staff," are consistently described as "friendly, professional and hospitable," which greatly enhances the guest experience. Other convenient services include a 24-hour front desk, free parking, laundry facilities, and a business center. The hotel is also pet-friendly, allowing up to two dogs per room with a maximum weight of 80 lbs per animal, and a nominal pet fee per night. Service animals are, of course, exempt from fees. This pet policy makes it a suitable choice for travelers with furry companions. Additionally, guests can enjoy free weekday newspapers, a guest laundry room, and a gift shop.

The key features of the Best Western Plus Augusta Civic Center Inn are its strategic location, comprehensive amenities, and commitment to guest satisfaction through service. Its proximity to the Augusta Civic Center is undeniably its prime geographical feature, appealing to event-goers. The "Great selection of breakfast items and coffees" as part of the complimentary breakfast is a significant value-add, often exceeding expectations for a hotel in this category. The presence of an indoor pool and hot tub offers year-round recreational opportunities, which is a desirable feature, especially for families. While some rooms may be "dated," reviews frequently confirm "Clean rooms, good climate control, and HOT water in the shower," indicating that essential comfort and hygiene standards are generally met. The "ample parking in a well lit lot" is a practical feature, especially for guests traveling by car. The consistent praise for the "friendly, professional and hospitable" staff underscores a strong focus on customer service, which can often outweigh minor deficiencies in decor. The pet-friendly policy further broadens its appeal to a wider range of travelers. The fact that it is "a short distance from I-95" makes it highly accessible, and its walkable proximity to "restaurants, stores and shopping" adds to the convenience for guests.

From a promotional standpoint, the Best Western Plus Augusta Civic Center Inn emphasizes its value, convenient location, and reliable brand standards. The customer testimonials, despite a single review highlighting dated rooms and cleanliness issues, predominantly lean positive, with strong recommendations like "Will definitely be staying there again. Highly recommend, great value and price." This direct feedback serves as the most effective form of promotion, highlighting the hotel's strengths. The inclusion of a complimentary hot breakfast and an indoor pool are key differentiators that are actively promoted. The hotel's affiliation with the Best Western Plus brand also assures guests of certain quality and service standards. For those searching within the "Hotels Near Of Me" category in Augusta, this hotel is promoted as a smart choice for travelers seeking a clean, comfortable, and well-located stay that offers excellent value for money. It particularly targets event attendees, families, and business travelers who appreciate a dependable experience with friendly service and convenient amenities, making it a highly recommended option for a pleasant stay in Augusta.

Best Western Plus Augusta Civic Center Inn Photos

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Best Western Plus Augusta Civic Center Inn Location

Best Western Plus Augusta Civic Center Inn

110 Community Dr, Augusta, ME 04330, USA

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Reviews

The hotel room felt quite dated, with worn-out furniture and fixtures that clearly need an Upgrade. The cleanliness also far below expectations. The breakfast is good, others I would just give one star.

May 15, 2025 · Kim Wong

Friendly, professional and hospitable front desk personnel and staff. Great selection of breakfast items and coffees. Clean rooms, good climate control, and HOT water in the shower. The dining area and lobby were spotless. There is ample parking in a well lit lot, convenient location in very close proximity to the Augusta Civic Center and just a short distance from I-95 as well as restaurants, stores and shopping. Will definitely be staying there again. Highly recommend, great value and price.

Mar 31, 2025 · John Brubaker

My father, my spouse and myself stayed here for 2 nights while attending 2 local ice fishing tournaments in the area. The rooms were VERY far BELOW our expectations. The hallway and the room had a very strong odor and the key cards had to be redone by the front desk every time we tried to access our room. The rooms were extremely dated and the restroom was very unpleasant. The shower was so dirty we didn’t feel comfortable using it and the toilet felt like it was going to fall over. When addressing our concerns with the front desk we were told “it clearly wasn’t that bad you spent 2 nights here.” And yes unfortunately we did spend 2 nights there because we were 3 hours away from home and everything else was booked. We will absolutely NOT stay at this facility ever again and highly advise others to find a better alternative for their hotel needs.

Mar 23, 2025 · Madison Lawrence

Well, tonight our boiler decided to crap out on us. I’m unable to get the part until Monday which will require me to drive to Mass to pick up. In the meantime we needed to get a hotel for a couple nights due to the cold temps. We book with Best Western Hotels & Resorts at Best Western Plus Augusta Civic Center Inn. Upon entering the hallway to get to the room, we were hit with the smell of urine. We make it to the room to find the bathroom absolutely disgusting. The floor was covered in what appeared to be urine, like someone missed the toilet. Speaking of the toilet, it was covered in poop. The lid, seat, inside, it had definitely not been cleaned. Thennnn, we had requested a cot for our son. It arrived and when I opened it, the blankets were covered in mouse poop. I wheeled it back down to the front desk and the guys tells me “well, this is the only one I have, and I had to dig it out.” I let him know that we’re going to a different hotel and he proceeded to act as if we wont be getting our money back. Absolutely ridiculous and disgusting. I would avoid that hotel if I hope this isn’t how all Best Western hotels are.

Feb 09, 2025 · Jason Dickens

This was a nice hotel with a hot breakfast. There were a great variety of food and drink choices, eggs (scrambled or hard boiled) potato, yogurt, waffle maker and many bread options. Coffee, teas and espresso cappuccino machine. Orange, apple and cranberry juice.

May 08, 2025 · Rosemary Albach

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