Hampton Inn Augusta ico

Hampton Inn Augusta

Hotels Near Of MeMaineKennebec CountyAugustaWestern Avenue

388 Western Ave, Augusta, ME 04330, USA

4.0

My family has been staying here after a house fire. Circumstances aside, this is certainly the best hotel stay we have ever experienced. Every single staff member has been so kind. The breakfast attendant is the most warm and welcoming lady. The housekeepers are so friendly and helpful. The front desk has been flexible and friendly during the entirety of our stay. The breakfast is warm and fresh and the coffee is always hot. The pool is clean and warm and there is akways a surplus of extra towels for after swimming. 10/10 would recommend this Hampton Inn for anyone, especially families with small children.

Aubree Patrick-Glen
  • Overview
  • (207) 622-4077
  • www.hilton.com

Hampton Inn Augusta Introduce

When searching for "Hotels Near Of Me" in Augusta, Maine, the Hampton Inn Augusta consistently emerges as a highly recommended choice, particularly lauded for its exceptional service and family-friendly environment. Located at 388 Western Ave, Augusta, ME 04330, USA, and reachable at (207) 622-4077 or +1 207-622-4077, this hotel upholds the Hampton Inn brand's reputation for quality and guest satisfaction, offering a reliable and comfortable stay for various types of travelers.

The environment of the Hampton Inn Augusta is designed to be welcoming and modern. Situated on Western Avenue, a main thoroughfare, it provides convenient access to local attractions, dining, and other amenities in Augusta. Despite its roadside location, the hotel generally maintains a quiet and peaceful atmosphere, allowing guests to relax. The building itself reflects a contemporary hotel design, and while some guest rooms might be described as "dated" in terms of decor, they are consistently praised for their cleanliness and comfort. The common areas, including the lobby and breakfast area, are well-maintained, creating a pleasant aesthetic. The hotel prioritizes cleanliness and safety, with measures like daily disinfection in common areas, staff trained in safety protocols, and the provision of hand sanitizer and face masks. The overall environment aims to be bright, inviting, and conducive to both relaxation and productivity.

The services at Hampton Inn Augusta are comprehensive and designed to enhance the guest experience. A standout feature is the complimentary hot breakfast, which is consistently described as "warm and fresh," with "always hot coffee" and a "fair variety of food." This is a significant perk for all guests, particularly families. The hotel offers an indoor pool, which is often highlighted as "clean and warm" with a "surplus of extra towels," making it a popular amenity for families with children. For those who wish to maintain their fitness routine, there's a well-kept gym or fitness center. Other essential services include free high-speed WiFi throughout the property, free self-parking, and a 24-hour front desk known for its "pleasant and helpful" staff. Guest rooms are equipped with amenities such as flat-screen TVs, comfortable beds, microwaves, refrigerators, coffee/tea makers, irons, and ironing boards, ensuring a convenient and comfortable stay. Laundry facilities and dry cleaning services are also available, adding to the convenience, especially for longer stays. The hotel also offers express check-out, a business center, and meeting facilities. For guests with specific needs, accessible rooms are available. Pets are allowed at this Hampton Inn for an additional fee, with specific policies for the length of stay and pet type, making it a pet-friendly option for those traveling with their furry companions.

The features that truly distinguish Hampton Inn Augusta are its unwavering commitment to guest service and its strong appeal to families. The most consistent feedback revolves around the "kind," "friendly," "helpful," "warm," and "welcoming" staff, from the front desk to the breakfast attendant and housekeepers. This high level of personalized and attentive service creates an exceptionally positive atmosphere, making guests feel valued and cared for, even during challenging circumstances like a house fire, as one review highlighted. The complimentary hot breakfast is another significant feature, offering not just convenience but also quality, with fresh options daily. The clean and warm indoor pool is a major draw for families with small children, providing a safe and enjoyable recreational option regardless of the weather. The hotel's location is also a key feature, being "easily accessible" and "close to the hospital" for those with specific needs, and "walking distance to restaurants, stores and Starbucks!" This blend of attentive service, thoughtful amenities, and a convenient location makes it a highly desirable choice for both leisure and business travelers seeking comfort and value.

From a promotional standpoint, the Hampton Inn Augusta's strongest assets are the genuine testimonials from satisfied guests. The review stating, "Every single staff member has been so kind... 10/10 would recommend this Hampton Inn for anyone, especially families with small children," serves as a powerful and authentic endorsement. The consistent praise for its cleanliness, comfortable rooms, and well-maintained facilities (gym, laundry) further bolsters its appeal. The Hampton Inn brand itself carries a certain level of expectation for quality and consistency, and this Augusta location appears to meet, and often exceed, those expectations. The free hot breakfast and the inviting indoor pool are significant value propositions that resonate with a broad audience. For those searching within the "Hotels Near Of Me" category, the Hampton Inn Augusta is promoted as a reliable, clean, and extremely customer-focused hotel. It is ideal for families, business travelers, or anyone looking for a stress-free and comfortable stay where hospitality is genuinely prioritized, offering a consistent and high-quality experience that encourages repeat visits.

Hampton Inn Augusta Photos

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Hampton Inn Augusta Location

Hampton Inn Augusta

388 Western Ave, Augusta, ME 04330, USA

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Reviews

My family has been staying here after a house fire. Circumstances aside, this is certainly the best hotel stay we have ever experienced. Every single staff member has been so kind. The breakfast attendant is the most warm and welcoming lady. The housekeepers are so friendly and helpful. The front desk has been flexible and friendly during the entirety of our stay. The breakfast is warm and fresh and the coffee is always hot. The pool is clean and warm and there is akways a surplus of extra towels for after swimming. 10/10 would recommend this Hampton Inn for anyone, especially families with small children.

Feb 16, 2025 · Aubree Patrick-Glen

Had a great time here. Room was clean and comfortable, staff was friendly and professional. Used the gym and laundry facilities..also clean and well kept. Excellent water pressure in the room.

Apr 04, 2025 · joel irwin

My family and I moved from VT to Maine and were driving for 5 hours and packing all of our things before we left and when we got to Maine it was about 2am so we went on Priceline and reserved a room for the night but when we got there Hampton inn didn't have our reservation but Beth the amazing woman at the front desk was able to talk to Priceline to confirm that they didn't have our reservation because there was some issue between Priceline and Hampton inn get us a refund from Priceline, and Beth went above and beyond got us a room for a much better rate than what we were going to pay on Priceline and even got us a crib set up in our room for a 7-month-old baby Beth was also very kind to us and our 3 year old and made sure we had a place to stay because she could see all 3 of the adults in our party were absolutely exhausted. After a good night's rest in a very comfortable and clean room we went down to get breakfast but the lovely ladies in housekeeping couldn't help but stop us so they could admire our 2 beautiful kids they were so kind and sweet! The breakfast was great yummy eggs, potatoes, and sausage, yogurts, cereal, milk, coffee, hot chocolate, tea, juice, and a mini diy waffle bar! The waffle flavors were melted vanilla and red velvet they were delicious! Check out was a breeze and everyone was so nice! Best decision we made to stop for the night! I didn't use them but this hotel has a pool and a fitness center and ice machines, but given the amazing quality of my stay I'm sure everything in those rooms were kept in great shape too!

Apr 02, 2025 · Alyssa Perkins

Cozy place to stay in the area with complimentary breakfast, pool and exercise room. Staff is friendly and helpful and I would definitely stay again. The only complaint is that their luggage cart is just that; a cart and not a rack. So if you have clothes on a hanger or anything that needs to be briefly hung until you get to your room, you have to drape it over your other luggage. Other than this minor inconvenience I enjoyed my stay.

Nov 18, 2024 · ALBERTO MEADE

Unbelievably shocking experience at this hotel. We used a booking site for our reservation on Dec 5. When I initially booked, I had erroneously chosen the wrong dates. I called the hotel and they obligingly told me to call the booking site to reschedule dates which I did. The booking site were good and changed the dates for us. When I arrived for reservation check in, Kati at the front desk told me that the reservation was through a third party and that they hadn’t been paid. She said ‘totally on you’. So when I asked for the phone number for the hotel site (which someone gave me from the hotel), she said that they don’t have it. So, luckily, I had saved the number on the phone and was able to connect. While I was on hold, she said “you had better tell them to hurry up as there is only one room left”. Growing more frustrated, I immediately said “I guess I’ll pay for it twice and offered my card”. She then snapped “Too late! Gone”. Just crazy behavior and hard to comprehend. We got in touch with Booking.com and they confirmed that the confirmation was sent to the hotel. Obviously we didn’t want to stay there after this so they graciously agreed to cancel. I never write poor reviews and try to be a good human and be gracious. In this case I needed to rant. Horrible behavior from that person at the front desk. On a positive note, the lobby smelled good. :)

Dec 06, 2024 · Fred Spear

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