Candlewood Suites Bensalem - Philadelphia Area by IHG

For individuals and families exploring the "Hotels Near Of Me" category in the Bensalem, Pennsylvania area, the Candlewood Suites Bensalem - Philadelphia Area by IHG presents a distinct option, particularly for those planning extended stays. Located at 3908 Old Street Rd, Bensalem, PA 19020, USA, this hotel is part of the InterContinental Hotels Group (IHG) and is designed to provide guests with apartment-style amenities and a focus on self-sufficiency. You can reach the hotel directly at (215) 645-1125 or via mobile at +1 215-645-1125 for reservations and inquiries.

The Candlewood Suites Bensalem - Philadelphia Area by IHG is situated on Old Street Road in Bensalem, a suburban community in Bucks County, Pennsylvania. This location offers convenient access to major roadways, allowing guests to easily connect to the wider Philadelphia metropolitan area, including downtown Philadelphia, the Northeast Philadelphia Airport, and various corporate and industrial parks. The immediate environment typically features a mix of commercial establishments, including dining options and retail centers, providing guests with practical amenities within a short driving distance. This setting is well-suited for business travelers on assignment, individuals relocating, or families needing a longer-term base to explore the region.

For leisure travelers, the hotel's location offers proximity to popular attractions. It is within a reasonable driving distance of Sesame Place amusement park, making it a viable option for families visiting the area. Additionally, entertainment venues like Parx Casino and Racing are accessible, offering gaming and live events. The environment is generally quiet, designed to offer a comfortable and residential feel, distinguishing it from hotels located in bustling city centers.

Candlewood Suites is designed as an extended-stay brand, and its services and amenities reflect this focus on self-sufficiency and comfort for longer durations. Each suite typically features a fully equipped kitchen with a full-size refrigerator, microwave, stovetop, and dishwasher, along with essential cookware and dishware. This allows guests to prepare their own meals, which can be a significant cost-saving benefit for extended stays.

In terms of in-room comfort, a positive review noted, "Bed is comfortable, pillows too," indicating a focus on restful sleep. Rooms generally include comfortable seating areas and a workspace. Free Wi-Fi is a standard amenity, allowing guests to stay connected for work or leisure.

However, recent customer reviews highlight some significant service-related concerns. One review explicitly stated, "no room service," which is typical for an extended-stay model that emphasizes self-sufficiency. More concerning was the comment about "community shampoo and soap, so you use the same stuff the previous guest used." While some hotels use large, refillable dispensers for environmental reasons, this specific phrasing suggests a negative perception of hygiene or a lack of individual toiletries, which can be a significant deterrent for guests. The same review also mentioned, "Ran out of TP. Roll was low from beginning," pointing to a lack of attention to basic in-room supplies.

Furthermore, issues with front desk service were reported: "Very rude, unprofessional Front desk. There is no extra people available to provide you with luggage helping. Front desk said this is a self service hotel, so make sure you know this before booking!!!" This feedback is critical, indicating a potential lack of hospitality and a disconnect between guest expectations and the hotel's "self-service" operational model. While extended-stay hotels do minimize certain services, the lack of basic assistance like luggage help and rude staff interactions are significant drawbacks.

Other typical amenities at Candlewood Suites properties include a 24-hour "Candlewood Cupboard" where guests can purchase snacks, beverages, and sundry items. There is usually a complimentary laundry facility, which is a major convenience for extended stays. A fitness center is also commonly available. Guests can also expect an outdoor grilling area (Gazebo Grill) for communal use, enhancing the home-away-from-home feel. Pet-friendly policies are also common at Candlewood Suites, catering to guests traveling with their furry companions, although specific fees and restrictions apply.

The distinctive features of Candlewood Suites Bensalem - Philadelphia Area by IHG are primarily geared towards providing a home-like environment for longer durations. Key features include:

• Fully Equipped Kitchens: This is the hallmark feature, allowing guests to cook their own meals, significantly reducing dining expenses and providing flexibility.
• Extended Stay Focus: The entire design and service model are tailored for guests staying for weeks or even months, offering more space and amenities than a standard hotel room.
• Self-Service Model: This includes complimentary laundry facilities and a 24-hour market, empowering guests to manage their own needs.
• Comfortable Bedding: As noted by a guest, comfortable beds and pillows are a priority, contributing to a good night's sleep.
• Pet-Friendly (Often): Many Candlewood Suites locations welcome pets, a crucial feature for travelers with animals.
• IHG Rewards Club: Guests can earn and redeem points through the IHG Rewards Club loyalty program, a benefit for frequent travelers.

However, it is vital to objectively address the negative features highlighted by recent customer reviews. These include:

• Lack of Traditional Hotel Services: No room service and explicit "self-service" model may deter guests expecting full-service hotel amenities.
• Concerns with Toiletries and Supplies: The "community shampoo and soap" and running out of toilet paper are significant drawbacks impacting guest comfort and hygiene perception.
• Customer Service Deficiencies: Reports of rude and unprofessional front desk staff, and a lack of basic assistance like luggage help, are critical issues that can severely diminish the guest experience.

These points suggest that while the hotel's design caters to a specific extended-stay niche, the execution of basic services and maintenance can be inconsistent, leading to a varied guest experience.

While no specific promotional information was provided, Candlewood Suites, as an IHG brand, often offers various deals and packages aimed at attracting extended-stay guests and IHG Rewards Club members. For local users searching "Hotels Near Of Me" who might be looking for longer-term accommodation, potential promotions could include:

• Extended Stay Rates: Discounted rates for bookings of 7 nights or more, 14 nights or more, etc.
• IHG Rewards Club Member Discounts: Special pricing for loyalty program members.
• Corporate Rates: Agreements with local businesses for discounted rates for their employees.
• Seasonal or Advance Booking Deals: Promotions during specific times of the year or for bookings made well in advance.
• Pet Packages: Specific offers for guests traveling with pets, sometimes waiving or reducing pet fees.

Given the nature of the reviews, potential guests considering the Candlewood Suites Bensalem - Philadelphia Area are strongly advised to contact the hotel directly to confirm specific amenities and services, especially regarding toiletries, luggage assistance, and the overall front desk service philosophy, to ensure it aligns with their expectations. While the fully equipped kitchens and extended-stay focus are attractive, the reported inconsistencies in basic service and maintenance should be taken into account when evaluating the overall value and suitability for a stay in Bensalem.