Sleep Inn & Suites

For those searching within the "Hotels Near Of Me" category in Bensalem, Pennsylvania, the Sleep Inn & Suites aims to offer a convenient and budget-conscious accommodation option. Located at 3427 Street Rd, Bensalem, PA 19020, USA, this hotel is part of the Sleep Inn brand, typically known for its simply stylish and affordable rooms. You can reach the hotel directly at (267) 704-4760 or via mobile at +1 267-704-4760 for inquiries and reservations.

The Sleep Inn & Suites Bensalem is situated on Street Road, a major thoroughfare in Bensalem, Pennsylvania. This location offers practical access to various points of interest in the Greater Philadelphia area. Its position allows for relatively easy connections to major highways, facilitating travel to downtown Philadelphia, surrounding suburban areas, and key attractions. The immediate environment along Street Road typically comprises a mix of commercial establishments, including dining options, retail stores, and other businesses. This means guests have convenient access to essential services and amenities within a short drive from the hotel.

For leisure travelers, the hotel's location offers proximity to popular destinations. It is within a reasonable distance of Sesame Place, a family-friendly amusement park, making it a consideration for families visiting the area. Additionally, entertainment venues like Parx Casino and Racing are generally accessible from this location, catering to those interested in gaming and live events. The environment is one of practicality and accessibility, rather than a secluded or scenic retreat, fitting the needs of travelers who prioritize convenience and direct access to local attractions and business centers.

However, customer reviews provide a stark contrast to the intended perception of the environment. One review critically described the interior as a "dirty roach hotel" with a "horrible smell" and "tacky appearance of the furniture and sticky hand prints on the door." Another mentioned an "overwhelming air freshener from the lobby" suggesting an attempt to mask odors, and a disappointment that the rooms were "not clean." These comments indicate significant issues with the actual cleanliness and overall ambiance of the hotel's internal environment, which is a crucial consideration for potential guests.

As a Sleep Inn & Suites, the hotel generally aims to provide essential services and amenities that cater to a comfortable, no-frills stay. Typical Sleep Inn properties offer a complimentary hot breakfast, free Wi-Fi, and a fitness center. Some locations may also include an indoor pool. These services are designed to provide guests with core conveniences without added costs.

However, based on the provided customer reviews, the delivery and quality of these services and the condition of amenities are highly questionable. The most prominent issues reported revolve around cleanliness and room quality. A guest described their room as being "nothing near the depicted" in advertisements, indicating a potential misrepresentation of the property. Specific complaints included:

• Cleanliness: Repeated mentions of "dirty," "sticky hand prints," and rooms that are "not clean."
• Odor: "Horrible smell" and "overwhelming air freshener" in the lobby, suggesting underlying issues with ventilation or cleanliness throughout the property.
• Room Condition: Furniture described as "tacky appearance" and disappointment with the size and quality of a "suite."

Furthermore, issues with initial room assignment were reported, with a guest receiving a "completely locked" room that even staff couldn't open, necessitating a room change. While a "late check in after driving from SC to Pennsylvania" suggests a need for prompt and hassle-free service, the experience was instead "disturbing." The response from the lobby representative, insisting rooms were "suitable" despite visible issues like "accumulated dust," also points to a lack of effective customer complaint resolution and acknowledgment of problems.

While the brand typically offers free Wi-Fi, 24-hour front desk service, and potentially other basic conveniences, the overwhelming negative feedback on cleanliness and maintenance suggests these fundamental services might be compromised. The lack of functional or clean rooms directly impacts the value proposition of any offered amenity.

The intended features of Sleep Inn & Suites Bensalem, aligning with the brand's general model, include a focus on a "simply stylish" design and practical amenities. These generally entail:

• Streamlined Design: Rooms are typically designed to be modern and efficient, providing a comfortable space without unnecessary frills.
• Comfortable Bedding: The brand usually emphasizes a good night's sleep with comfortable beds and linens.
• Complimentary Breakfast: A key feature for guests looking to save on dining costs.
• Free Wi-Fi: Essential for connectivity for both leisure and business.
• Fitness Center: Often available for guest workouts.
• Accessibility: Located on a major road for easy access to local attractions.

However, the actual features as experienced by recent customers are severely compromised by the reported issues. The most significant features, from the perspective of negative reviews, include:

• Subpar Cleanliness and Maintenance: This is a pervasive issue, encompassing dirty rooms, unpleasant odors, and poorly maintained furniture.
• Discrepancy with Advertised Imagery: The disconnect between online pictures and the actual room condition is a critical negative feature, leading to unmet expectations and a sense of misrepresentation.
• Poor Value for Money: For almost "$200," the "suite" was deemed unsatisfactory, suggesting that the pricing does not align with the actual quality and condition of the accommodation.
• Inconsistent Service Recovery: The inability or unwillingness of staff to effectively address and resolve complaints, as evidenced by the interaction with the lobby representative, is a major negative feature impacting guest satisfaction.

These severe issues fundamentally undermine the intended features of the Sleep Inn & Suites brand, making it difficult to recommend based solely on stated amenities without strong caveats regarding the actual guest experience.

As a Sleep Inn property, the hotel participates in the Choice Privileges loyalty program, which allows guests to earn and redeem points for stays across Choice Hotels brands. For local users searching "Hotels Near Of Me" and considering this property, typical promotional information would involve:

• Choice Privileges Member Rates: Discounts for loyalty program members.
• Advance Purchase Discounts: Reduced rates for bookings made in advance.
• Seasonal or Package Deals: Offers tied to local events or specific travel periods.
• AAA/AARP Discounts: Standard discounts for members of these organizations.
• Government/Military Rates: Special pricing for eligible personnel.

However, potential guests are strongly urged to exercise extreme caution and consider the significant negative feedback regarding cleanliness, room condition, and value for money. While promotional rates might seem appealing, the reported state of the hotel suggests that even at a lower price point, the overall guest experience may be highly unsatisfactory. For those prioritizing cleanliness and a well-maintained environment, the information from recent reviews indicates that this hotel may not meet basic expectations. It is highly recommended to seek recent, verified reviews from multiple sources and perhaps contact the hotel directly with specific concerns before making a reservation.