Quality Inn & Suites

For individuals and families exploring options within the "Hotels Near Of Me" category in Bensalem, Pennsylvania, Quality Inn & Suites presents itself as an accessible accommodation choice. Located at 3671 Street Rd, Bensalem, PA 19020, USA, the hotel can be directly contacted at (215) 245-0111 or +1 215-245-0111 for reservations and detailed inquiries. This comprehensive overview aims to provide an objective introduction, covering the hotel's environment, services, features, and any available promotional information, while also incorporating a balanced perspective from real customer feedback.

Quality Inn & Suites enjoys a strategic location in Bensalem, a suburban area that offers a convenient balance between quietude and access to various regional attractions and transportation hubs. Its position off the Pennsylvania Turnpike and approximately 4.28 miles from the Northeast Philadelphia Airport makes it a practical lodging choice for travelers arriving by both road and air. The hotel is situated about 30 minutes away from downtown Philadelphia, providing guests with the flexibility to explore the city's historical sites and cultural offerings.

Locally, the hotel is notably close to several popular destinations. The Parx Casino and Racetrack is a mere 1 mile away, offering entertainment options for adults. For families, Sesame Place Theme Park is easily reachable within a 15-minute drive. Shopping enthusiasts will find convenience with the Philadelphia Mills Mall located just a few miles from the property. Additionally, the Neshaminy State Park Marina provides opportunities for outdoor activities. The surrounding area also offers a variety of dining options, including well-known chain restaurants such as T.G.I. Fridays, Applebee's, and Outback Steakhouse within a short distance.

The physical environment of Quality Inn & Suites includes complimentary self-parking, which is a significant advantage for guests traveling with their own vehicles. The lobby serves as a common area, typically offering free newspapers and coffee. However, some guest observations have noted the presence of electronic coin massage chairs in the lobby that appeared "shabby" with "peeling pleather," which might create a less-than-ideal first impression for some. It's important to recognize that hotels can periodically undergo refurbishments, and the current state might vary from older reviews.

Quality Inn & Suites aims to provide a comfortable and functional stay through its array of services. A 24-hour front desk ensures continuous assistance for guests, facilitating check-ins (from 3:00 PM), check-outs (by 11:00 AM), and addressing any questions or concerns throughout the day and night. Daily housekeeping services are provided to maintain cleanliness and order in the guest rooms.

For connectivity, complimentary Wi-Fi is accessible in all guest rooms and public areas, catering to both business and leisure travelers needing reliable internet access. The hotel also features a business center, which may offer services such as Xerox/fax for guests requiring office facilities. Laundry facilities and dry cleaning services are available, which are particularly beneficial for guests on longer stays. For peace of mind, safety deposit boxes are provided for secure storage of valuables. Furthermore, the hotel offers facilities for disabled guests and is equipped with an elevator/lift, enhancing accessibility for all visitors.

A significant service amenity is the complimentary continental breakfast, which is served daily to all guests. While this is a convenient offering, some guest reviews have indicated that the breakfast selection might be limited, and items may not always be consistently replenished, which could impact the overall breakfast experience for some.

The guest rooms at Quality Inn & Suites are designed to provide essential comforts and conveniences. Standard in-room amenities typically include air conditioning for climate control, a coffee/tea maker, a work desk, a hair dryer, and ironing facilities. Many rooms also come equipped with a microwave and a refrigerator, offering added utility for storing and preparing food. Entertainment options include televisions with satellite/cable channels. Hypo-allergenic bedding is available upon request, and some suites also feature a sofa bed. The hotel offers a variety of room configurations, including king and queen bed options, as well as accessible rooms to cater to diverse guest needs.

Beyond the individual rooms, the hotel provides a fitness center, enabling guests to maintain their exercise routines during their travels. For immediate needs, a convenience store and vending machines are available on-site for snacks and beverages. The hotel also lists meeting/banquet facilities, suggesting its capacity for hosting small events or business gatherings. A designated smoking area is also available for guests who smoke.

As part of the Quality Inn brand, which falls under Choice Hotels, Quality Inn & Suites Bensalem often participates in various brand-wide promotions and offers. These can include seasonal discounts, special rates for direct bookings, and benefits for members of the Choice Privileges loyalty program. Common promotions often highlight their "Grab & Go Breakfast" and competitive rates. Potential guests are advised to visit the official Quality Inn & Suites website or contact the hotel directly at (215) 245-0111 to inquire about current promotional offers, special packages, or any available group discounts, as these can fluctuate based on demand and seasonality.

It is crucial to provide a balanced and objective perspective by incorporating feedback from real customers. Several reviews highlight significant areas of concern that prospective guests should be aware of. Issues with reservations have been reported, where online bookings made directly through the hotel's website were allegedly not found upon arrival, or rooms were claimed to have been "given away" despite confirmation, leading to considerable frustration and inconvenience, particularly for guests arriving late due to travel delays. This suggests potential shortcomings in reservation management or front desk operations.

Another recurring complaint among guests is the strong presence of smoke odors in non-smoking rooms, with some reviewers stating that their attempts to resolve the issue with the front desk were unsuccessful or met with unhelpful responses. This indicates a challenge in consistently maintaining a smoke-free environment.

Furthermore, reviews have frequently pointed out issues with general cleanliness and property maintenance. Reports include descriptions of dirty rooms, stained bedding, uncleaned floors, and unsanitary bathroom conditions. Functional problems within rooms and common areas, such as frequently deactivating key cards, slow-draining showers, exposed pipes, and out-of-order laundry facilities (despite being advertised), have also been noted. While some more recent reviews indicate improvements in staff friendliness and occasional positive experiences with cleanliness, the overall sentiment from a notable portion of reviews suggests that the hotel may appear "run down" or in need of significant updates and consistent maintenance to meet expected standards.

Therefore, while Quality Inn & Suites positions itself as a convenient option within the "Hotels Near Of Me" category in Bensalem, offering a range of amenities, it is highly recommended that potential guests consult the most recent guest reviews for the latest insights into the hotel's condition and service quality. Direct communication with the hotel to clarify specific concerns regarding reservations, non-smoking policies, or the functionality of advertised amenities before booking can also be beneficial in managing expectations and ensuring a more satisfactory stay.