Inn of the Dove at Bensalem-Jacuzzi & Fireplace Suites

For local users and travelers searching within the "Hotels Near Of Me" category who are specifically seeking a romantic or unique getaway experience, the Inn of the Dove at Bensalem-Jacuzzi & Fireplace Suites presents itself as a distinct option. Located at 3901 Old Street Rd, Bensalem, PA 19020, USA, this hotel is designed to offer a themed, intimate environment, setting it apart from conventional accommodations. You can reach the hotel directly at (215) 638-3683 ext. 1 or via mobile at +1 215-638-3683 ext. 1 for reservations and inquiries.

The Inn of the Dove at Bensalem is situated on Old Street Road in Bensalem, a suburban community in Bucks County, Pennsylvania. This location offers a balance between accessibility and a sense of privacy, suitable for a romantic retreat. While it is in a commercial area, its design focuses on creating a distinctive internal environment for guests. The grounds are specifically noted for their aesthetic appeal, featuring "photo props, 2 gazebo's and outside seating if you want to enjoy the weather." This indicates an effort to create an inviting outdoor space for guests to relax and take memorable photos, contributing to the romantic ambiance.

The hotel's location provides convenient access to various points of interest in the Greater Philadelphia area. Guests can easily reach shopping destinations, with a review mentioning "Great location to lots of shopping. Great mall close by." This allows guests to combine their romantic stay with retail therapy. Additionally, major attractions like Sesame Place and Parx Casino and Racing are typically within a reasonable driving distance, offering options for daytime activities or evening entertainment. The environment is designed to cater to couples looking for a special experience, providing a dedicated space away from the typical family or business hotel atmosphere.

However, despite the intended romantic environment, one review indicates that the physical upkeep might be a concern, describing the place as "so outdated now" and "definitely not the feel of luxury," suggesting that the ambiance may not always live up to its romantic potential due to aging facilities.

The Inn of the Dove at Bensalem focuses its services and amenities around its unique suite offerings, designed to enhance a romantic or intimate experience. The "deluxe suite" is described as "very spacious and like an apartment," featuring a "dual head showers, separate toilet, a closet with lots of space and an iron and ironing board." These amenities indicate a commitment to providing a comfortable and well-equipped living space.

A key service feature is the presence of a kitchenette with a "mini fridge and microwave," allowing guests to store and prepare light meals or snacks, adding to the apartment-like feel and convenience. The most prominent amenities, central to its name, are the "Jacuzzi tub right by the bed" and a "working fireplace (only for use in fall and winter)," which are significant draws for couples seeking a luxurious and intimate setting. The "mirror on the ceiling over the king size bed" further emphasizes the romantic theme.

Customer service, however, receives mixed and, in some cases, highly critical feedback. One positive review stated, "The staff were very helpful and nice." This suggests that some guests experience attentive and courteous service. Conversely, a highly negative review described the "Front desk guys are like kids," with "crappy service," and noted they "kept rudely hanging up and never calling to get back." This highlights a significant inconsistency in customer service, with reports of "unprofessional" staff and a lack of willingness to address guest concerns or provide information about "complimentary services like the wetbar, free log" upon check-in. The complaint about not being provided with "enough towels" also points to a basic amenity shortfall.

Another area of concern is the advertised services versus actual delivery. The review mentions "they lie there's beverages and snacks," and "Breakfast has no hot foods, or even juices," which contradicts expectations for a stay at this price point or type of hotel. The charging of "$11" for each additional fireplace log after the first, combined with the lack of functional Wi-Fi, further contributes to a perception of overcharging for "cheap quality stuff." These issues severely impact the value proposition and overall guest satisfaction.

The distinguishing features of the Inn of the Dove at Bensalem are its specialized, romantic suites and their unique in-room amenities. Key features include:

• Themed Jacuzzi & Fireplace Suites: The central selling point is the provision of spacious suites equipped with an in-room Jacuzzi tub and a working fireplace, designed for romantic ambiance.
• Apartment-like Space: The "deluxe suite" is spacious with separate areas (dual-head showers, separate toilet, large closet), providing a more expansive feel than a standard hotel room.
• Kitchenette: The inclusion of a mini-fridge and microwave offers convenience for light meal preparation.
• Romantic Touches: Features like a ceiling mirror over the bed and photo props on the grounds enhance the romantic theme.
• Outdoor Ambiance: Gazebos and outdoor seating areas provide additional spaces for relaxation and enjoyment of the property's aesthetics.

However, the hotel also exhibits significant negative features based on customer feedback:

• Maintenance and Cleanliness Concerns: The jacuzzi "doesn't look like it gets cleaned well" and the hotel is described as "outdated now," suggesting a lack of maintenance that detracts from the luxury feel.
• Inconsistent Service Quality: Reports of rude and unprofessional front desk staff, lack of upfront information about amenities, and difficulty resolving issues are major deterrents.
• Misleading Information/Overpriced Extras: Discrepancies between advertised "beverages and snacks" and actual offerings, along with high charges for basic items like extra fireplace logs and non-functional Wi-Fi, create a perception of being "overcharged" for "cheap quality stuff."
• Poor Breakfast: The lack of hot foods or even juices in breakfast is a significant detractor.
• Technological Issues: Non-functional Wi-Fi is a critical modern amenity that guests expect to work reliably.

These contrasting points indicate that while the hotel boasts unique physical features, the overall execution of service and maintenance may not consistently deliver a luxurious or problem-free experience.

Given its specific niche as a romantic getaway, the Inn of the Dove at Bensalem likely offers various packages tailored for couples. While no specific promotional information was provided, common offers could include:

• Romantic Getaway Packages: Bundling the suite with amenities like chocolates, champagne, or rose petals.
• Anniversary/Birthday Specials: Discounts or special inclusions for celebrating milestones.
• Extended Stay Deals: Though primarily for short, romantic stays, longer-term packages might be available for guests seeking an extended romantic escape.
• Themed Packages: Potentially seasonal offers tied to specific holidays or events.

For local users searching "Hotels Near Of Me" for a distinctive romantic experience, the Inn of the Dove at Bensalem might appear appealing due to its unique suite features. However, it is imperative to consider the significant concerns raised by recent guests regarding cleanliness, staff professionalism, the true value of complimentary items, and the functionality of basic amenities like Wi-Fi. While the "spacious and like an apartment" feel and in-room Jacuzzis and fireplaces are strong draws, the reported operational and service issues suggest that the actual experience might fall short of the advertised luxury or the price point. Potential guests are strongly advised to contact the hotel directly to clarify specific amenities and confirm current conditions, and to balance the allure of unique features with the need for reliable service and cleanliness.