Candlewood Suites Boston North Shore - Danvers by IHG ico

Candlewood Suites Boston North Shore - Danvers by IHG

Hotels Near Of MeMassachusettsEssex CountyDanversAndover Street

238 Andover St, Danvers, MA 01923, USA

4.0

I originally booked a 2 bedroom suite since we had 5 people. We arrived to find out maintenance issues occurred that day were we would not have a room. Was told they tried to email me an hour before I actually arrived. After pressing for what they were going to do to help considering we had just arrived they said they could get us into a 1 bedroom and a studio, but I would have to pay the overage from my original booking. After some arguing thru discounted it some, but not to what I originally booked for. Cassandra tried to help, but she couldn’t do much more without the managers approval. When we got to the 1 bedroom the sofa bed was broken, no sheets, no blanket, no pillows, and the refrigerator is broken. We had people sleep with their head at the foot of the bed since the head bends towards the floor since there were no other available rooms. They didn’t have and blankets and gave us some extra sheets, but still no blanket. The other room we had was missing toilet paper, had crumbs on the counter, garbage in the bathroom from the previous guest who clearly must have been on her period, and leftovers in the refrigerator. I talked to IHG Customer Service and they stated they would help. They did talk to the staff and I assume the manager because I was told he tried to be all me back. I returned the missed call within 10 minutes, but was told he left. We never connected. I ended up going back to the front office to get the blanket the next day and extra towels since they had 2 for a room that slept and had 4 people. So I still paid the difference, no refund yet provided to at least equate to what I was going to originally paid and I had one room that had a broken refrigerator and broken pullout my son slept on for 5 days. Shameful. The place was close to lots of various food options and the average drive into Boston took about 35-45 minutes. Quick trip to Salem as well. So good location if you are splitting time, but now you know what to expect for your stay.

Hetz
  • Overview
  • (978) 777-6222
  • www.ihg.com

Candlewood Suites Boston North Shore - Danvers by IHG Introduce

When searching for "Hotels Near Of Me" in the Boston North Shore area, particularly for those planning an extended stay or seeking more home-like amenities, the Candlewood Suites Boston North Shore - Danvers by IHG, located at 238 Andover St, Danvers, MA 01923, USA, often appears as a viable option. This IHG property is designed to cater to travelers who require more than just a basic hotel room, providing the convenience of a full kitchen and a comfortable, independent living space. While some guest experiences can be varied, the hotel generally aims to offer a practical solution for longer visits to the Danvers area and its surrounding attractions.

Environment: Functional and Conveniently Located

The Candlewood Suites Boston North Shore - Danvers is typically structured to provide a more apartment-like feel, characteristic of extended-stay hotels. The property offers a straightforward and functional environment rather than a luxury resort experience. It was renovated in January 2022, suggesting efforts to maintain and update its facilities. The location on Andover Street provides convenient access to various local amenities. Guests highlight its proximity to a variety of food options, making dining out an easy endeavor. Additionally, its strategic placement allows for relatively quick drives into Boston, usually within 35-45 minutes, and a "quick trip to Salem as well," making it a suitable base for exploring both urban and historic sites on the North Shore. The hotel is situated in the heart of Boston's North Shore business district, which can be advantageous for business travelers. The property also features an off-leash area, which is a notable amenity for guests traveling with pets.

Services and Amenities: Designed for Longer Stays

Candlewood Suites excels in providing amenities that support longer stays and a more self-sufficient travel experience. A key feature of all rooms and suites is the inclusion of a full kitchen, which typically comes equipped with a full-sized refrigerator/freezer, a microwave, a stovetop, and a dishwasher, along with cookware, dishes, and utensils. This allows guests to prepare their own meals, significantly reducing dining costs during extended trips. Each room also includes a flat-screen TV with premium channels, free wired and wireless internet access, a desk, and a laptop workspace, catering to both leisure and business travelers. Premium bedding and blackout drapes are provided for comfort. Private bathrooms include a combined shower/bathtub, free toiletries, and a hairdryer. For guest convenience, the hotel offers self-serve laundry facilities, which is a huge plus for longer stays. There is also a 24-hour fitness center for those wishing to maintain their exercise routines. A 24-hour business center with a computer station is available for work-related needs. The hotel also has a snack bar/deli, providing quick access to refreshments and essential items. Free self-parking is available on-site, adding to the convenience for guests with vehicles. The front desk operates 24 hours a day, offering assistance and ensuring flexibility for check-ins and check-outs.

Features: Home-like Comforts and Pet-Friendly Policy
  • Full Kitchens in Every Room: This is the hallmark of Candlewood Suites, providing guests with the flexibility and cost-saving benefits of cooking their own meals. This feature is particularly valuable for extended stays, families, or those with dietary restrictions.

  • Pet-Friendly Accommodation: The hotel welcomes pets, typically allowing up to two pets per room (dogs and cats) up to 80 lbs, for an additional fee ($25 per night, plus a $30 daily deposit, or $75 for 1-6 nights and $150 for longer stays). They even provide an off-leash area, making it a convenient choice for travelers with furry companions.

  • Spacious Suites: The accommodations range from studio suites to one-bedroom and two-bedroom suites, offering separate living and sleeping areas, and often a dining area, providing more space and comfort than a traditional hotel room.

  • Self-Service Laundry: The availability of complimentary guest laundry facilities is a significant benefit for extended-stay guests, reducing the need for costly external laundry services.

  • Strategic Location: While not in downtown Boston, its location in Danvers provides good access to major highways (like I-95 and Route 1) for commuting to Boston, Salem, and other North Shore towns, offering a balance between affordability and accessibility.

  • IHG Rewards Club Benefits: As an IHG property, guests can leverage their IHG One Rewards membership for points accumulation and potential elite benefits.

Promotional Information and Guest Experiences

Guest experiences at Candlewood Suites Boston North Shore - Danvers can be varied. While some reviews point to issues such as maintenance problems, missing amenities, or cleanliness concerns upon arrival, other reviews highlight positive aspects like the cleanliness of rooms, well-kept property, and efficient check-in processes. One customer praised the "strong leadership/management skills" evident at the property, noting the cleanliness and upkeep, and the helpfulness of staff, even with a dog. Another guest enjoyed a quiet stay, comfortable bed, and the convenience of nearby food options and proximity to Boston and Salem. The positive aspects often emphasize the core offerings: a comfortable bed, functional bathroom, working air conditioning, and the convenience of the room's kitchen facilities.

Prospective guests are advised to directly contact the hotel at (978) 777-6222 or +1 978-777-6222 to confirm availability, current rates, and specific room amenities. It's also recommended to clarify any concerns regarding room condition or specific needs before booking, especially for longer stays. While the hotel may not offer the typical full-service hotel amenities like a restaurant or bar on-site (though it does have a snack bar/deli), its focus on extended-stay comforts, including full kitchens and pet-friendly policies, makes it a practical and often budget-friendly choice for travelers seeking a home-away-from-home experience on the Boston North Shore.

Candlewood Suites Boston North Shore - Danvers by IHG Photos

Candlewood Suites Boston North Shore - Danvers by IHG 4
Candlewood Suites Boston North Shore - Danvers by IHG 4
Candlewood Suites Boston North Shore - Danvers by IHG 4
Candlewood Suites Boston North Shore - Danvers by IHG 4
Candlewood Suites Boston North Shore - Danvers by IHG 4
Candlewood Suites Boston North Shore - Danvers by IHG 4
Candlewood Suites Boston North Shore - Danvers by IHG 4
Candlewood Suites Boston North Shore - Danvers by IHG 4
Candlewood Suites Boston North Shore - Danvers by IHG 4
Candlewood Suites Boston North Shore - Danvers by IHG 4

Candlewood Suites Boston North Shore - Danvers by IHG Location

Candlewood Suites Boston North Shore - Danvers by IHG

238 Andover St, Danvers, MA 01923, USA

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Reviews

I originally booked a 2 bedroom suite since we had 5 people. We arrived to find out maintenance issues occurred that day were we would not have a room. Was told they tried to email me an hour before I actually arrived. After pressing for what they were going to do to help considering we had just arrived they said they could get us into a 1 bedroom and a studio, but I would have to pay the overage from my original booking. After some arguing thru discounted it some, but not to what I originally booked for. Cassandra tried to help, but she couldn’t do much more without the managers approval. When we got to the 1 bedroom the sofa bed was broken, no sheets, no blanket, no pillows, and the refrigerator is broken. We had people sleep with their head at the foot of the bed since the head bends towards the floor since there were no other available rooms. They didn’t have and blankets and gave us some extra sheets, but still no blanket. The other room we had was missing toilet paper, had crumbs on the counter, garbage in the bathroom from the previous guest who clearly must have been on her period, and leftovers in the refrigerator. I talked to IHG Customer Service and they stated they would help. They did talk to the staff and I assume the manager because I was told he tried to be all me back. I returned the missed call within 10 minutes, but was told he left. We never connected. I ended up going back to the front office to get the blanket the next day and extra towels since they had 2 for a room that slept and had 4 people. So I still paid the difference, no refund yet provided to at least equate to what I was going to originally paid and I had one room that had a broken refrigerator and broken pullout my son slept on for 5 days. Shameful. The place was close to lots of various food options and the average drive into Boston took about 35-45 minutes. Quick trip to Salem as well. So good location if you are splitting time, but now you know what to expect for your stay.

Mar 23, 2025 · Hetz

Short and Sweet…..You can tell this property is managed by someone who has strong leadership/management skills. As someone who travels a lot for work, I can attest that many properties don’t have what this one does. The check in process was a complete breeze (even with me having my dog). The property is clean, the rooms are well kept, and I’ve seen the GM walking the property multiple times within my 5 days here. Like I said at the beginning… this property has a strong leader! Good work IHG!

Apr 22, 2025 · Rickey Cressy

Whole locations smells like cigarettes and pet shop. Floors were dirty there’s a bunch of god knows what in the carpet and on the tile. The bathroom smells like cat pee. The bed was stained with yellow and red splotches on every layer of the sheeting. I’m unsure where these pictures on their site are but that’s not what we got when we came here. Generally negative experience even for the price I’m paying. Staff was kind, and the location is convenient for our trip but would’ve preferred a cleaner experience…

Dec 28, 2024 · Josh M.

🤢 What good is a suite with a kitchen to use if it's so gross you lose your appetite. The carpets have food crumbs and things from previous tenants under furniture, (althetes foot spray!! Glad I brought slippers) Clearly it was not cleaned, let alone thoroughly, so... Big surprise.... the ROACHES came to party as soon as we turned around! And these were NOT tiny ones, they were mature. Too late to leave in the middle of a snow storm....won't be sleeping tonight and DEFINITELY won't be showering here. I'll spare you the pics of the current room occupants.

Feb 16, 2025 · Andrea Mills

More of an extended stay than a vacation destination. Not sure what the smell was but every hall and stairwell was overwhelming... We opened the door to our room and found it was just as pungent as the rest of the building. Room inspection found rubber gloves on the sink.(Used) Considering we didn't stay long enough to have a terrible experience, however this location should be listed as a long term extended stay as this is not a vacation destination hotel by any stretch of the imagination. The front desk host was nice however. Simply moving rooms would not have corrected the issue we had because we did walk down every hall hoping for a better suited option. 🫤

Sep 28, 2024 · Joshua Chastain

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