Hotels Near Of MeMassachusettsEssex CountyPeabodyU.S. 1
59 Newbury Street - Route, US-1, Peabody, MA 01960, USA
I’m quite honestly unsure of why this hotel is a 4.1 on Google. I travel a lot for both work and leisure and what I ran into here is unacceptable on every level. I get to the hotel and head right up to my room and my digital key doesn’t open the door. I have to go back downstairs, wait in line for a while at the desk (there was a couple there who was really needy, not the hotels fault). Finally get to the desk and the agent says yeah digital key doesn’t fully work yet here. Fine. Get keys get to the room, have tons of trouble opening the door but finally get in. Turns out the door was missing the strike plate. While still fairly secure, this room should not have been rented with one of these missing, it is unlikely but with enough force the door will pop open on its own. The thermostat was hastily removed with the docking port and wiring still present, debris throughout the floor, and I just got the feeling the room wasn’t clean. I never do this but refused to stay in that room, the agent then moved me to another room which met security standards at least (digital key still wouldn’t work though). This was of course after waiting in the lobby for a while behind coincidentally that same family. The new room was also pretty run down, but what really made me barf was the office chair. Maybe they got the hint as I left it covered in clean towels as that was the only way I could sit on it and get work done (which I was now behind on due to taking an hour to get to this point). When I looked out the window it was unsettling seeing a mattress and sofa bed in the dumpster enclosure (usually indicates a major bed bug infestation). The bed was comfortable at least so I did sleep alright! Breakfast was a joke. No juice machine and hotel did ZERO in terms of offering an alternative service, not even water. But hey, they have an aero glove dispenser there so you can have a contactless experience 🙄 (these idiotic things cost upwards of $600). All in all, I wouldn’t recommend staying here when visiting the area and I also do not feel Hampton/Hilton should allow this franchisee to get away with delivering this kind of experience to guests.
For those searching "Hotels Near Of Me" in the Peabody, Massachusetts area, the Hampton Inn Boston/Peabody, located at 59 Newbury Street - Route, US-1, Peabody, MA 01960, USA, presents itself as a widely recognized brand offering a range of standard amenities. As part of the Hilton family, it aims to provide a reliable and comfortable stay for both business and leisure travelers exploring the North Shore of Massachusetts. While experiences can vary, the hotel generally offers a consistent Hampton Inn product with a focus on value-added services like complimentary breakfast.
The Hampton Inn Boston/Peabody is situated directly on Route 1 North, a major thoroughfare, which grants it excellent accessibility for travelers arriving by car. Its location at the junction of Route 1, Route 128, and I-95 makes it a practical base for navigating the wider Boston and North Shore regions. The immediate environment is typical of a roadside hotel, surrounded by other businesses and quick-service dining options. While it may not offer scenic views or expansive grounds, its primary advantage is its convenient access to major roadways. The hotel maintains a generally modern motor inn design with interior corridors. Despite its location on a busy road, many guests report that the rooms are quiet, allowing for a restful night's sleep. The property provides ample free self-parking, including options for larger vehicles and electric vehicle charging stations, adding to the convenience for drivers.
The Hampton Inn Boston/Peabody offers a suite of services and amenities that are characteristic of the Hampton Inn brand, focusing on comfort and value. A key highlight is the complimentary daily hot breakfast, which often includes a variety of hot and cold items suchers as eggs, sausage, waffles, fresh fruit, pastries, and cereals. For guests on the go, "On the Run" breakfast bags are available during weekdays. Coffee and tea are also available in the lobby. Each of the 120 well-appointed guestrooms and suites is equipped with Hampton Inn's signature Cloud Nine beds, designed for maximum comfort. Standard room amenities include flat-screen TVs with cable channels, free wired and wireless internet access, a microwave, a mini-fridge, a coffee maker, an iron/ironing board, and a hairdryer. Private bathrooms feature complimentary toiletries.
For recreation and fitness, the hotel boasts an indoor swimming pool, which is generally praised for being clean and well-maintained. There is also a 24-hour fitness center for guests to maintain their workout routines. Business travelers can utilize the business center, which includes a computer station, and meeting facilities are available for small gatherings or events. The hotel features a 24-hour front desk with multilingual staff, ensuring assistance is always available. Other conveniences include laundry facilities for guests, a vending machine, and safety features like fire extinguishers and smoke detectors. The hotel is also pet-friendly, welcoming dogs and cats for an additional fee, with specific policies regarding pet size and number, making it a viable option for those traveling with animal companions.
Complimentary Hot Breakfast: This is a significant value-add for guests, providing a substantial meal to start the day without extra cost. While some guests have noted occasional issues with selection or availability, the general consensus is positive.
Indoor Pool: The heated indoor pool offers year-round recreation, a popular amenity for families and leisure travelers, especially during colder months.
Pet-Friendly Policy: The ability to bring pets (with a fee) is a major draw for many travelers, allowing them to travel with their furry companions.
Strategic Location: Its position on Route 1 North provides quick access to major highways (I-95, Route 128) and places it conveniently close to:
Digital Key and Hilton Honors: As a Hilton property, it integrates with the Hilton Honors program, offering benefits like digital key access (though noted to have occasional functionality issues) and points accumulation.
Free Wi-Fi and Parking: These essential amenities are provided free of charge, enhancing the overall value proposition.
Guest experiences at the Hampton Inn Boston/Peabody can be mixed, as reflected in various online reviews. While one reviewer detailed a frustrating experience with digital keys, room maintenance issues (missing strike plate, debris, rundown condition, broken office chair), and perceived cleanliness concerns, concluding with a strong recommendation against staying, other reviews paint a much more positive picture. Many guests laud the "phenomenal service," "great rooms," "top-notch breakfast," and "clean rooms." Consistent positive feedback highlights the comfortable beds, friendly and helpful staff, and the overall cleanliness of the property. For example, one reviewer stated, "Great hotel for money. Super clean and staff was awesome. Location was great." Another remarked, "The breakfast was great. Very convenient in the Hotel lobby." The hotel is frequently chosen by those visiting students at nearby colleges or exploring the North Shore for its convenient location and reasonable pricing.
It's important for potential guests to consider the overall trend of reviews, which often indicates a generally positive experience with the core Hampton Inn offerings. For current rates, availability, and to inquire about specific room features or any ongoing promotions, interested individuals are advised to contact the Hampton Inn Boston/Peabody directly at (978) 536-2020 or +1 978-536-2020. Booking directly through Hilton's website or calling the hotel can also allow for clarification of any concerns. While individual experiences may vary, the Hampton Inn Boston/Peabody aims to provide a reliable, clean, and value-oriented stay for travelers in the Peabody area.
59 Newbury Street - Route, US-1, Peabody, MA 01960, USA
Get directionsI’m quite honestly unsure of why this hotel is a 4.1 on Google. I travel a lot for both work and leisure and what I ran into here is unacceptable on every level. I get to the hotel and head right up to my room and my digital key doesn’t open the door. I have to go back downstairs, wait in line for a while at the desk (there was a couple there who was really needy, not the hotels fault). Finally get to the desk and the agent says yeah digital key doesn’t fully work yet here. Fine. Get keys get to the room, have tons of trouble opening the door but finally get in. Turns out the door was missing the strike plate. While still fairly secure, this room should not have been rented with one of these missing, it is unlikely but with enough force the door will pop open on its own. The thermostat was hastily removed with the docking port and wiring still present, debris throughout the floor, and I just got the feeling the room wasn’t clean. I never do this but refused to stay in that room, the agent then moved me to another room which met security standards at least (digital key still wouldn’t work though). This was of course after waiting in the lobby for a while behind coincidentally that same family. The new room was also pretty run down, but what really made me barf was the office chair. Maybe they got the hint as I left it covered in clean towels as that was the only way I could sit on it and get work done (which I was now behind on due to taking an hour to get to this point). When I looked out the window it was unsettling seeing a mattress and sofa bed in the dumpster enclosure (usually indicates a major bed bug infestation). The bed was comfortable at least so I did sleep alright! Breakfast was a joke. No juice machine and hotel did ZERO in terms of offering an alternative service, not even water. But hey, they have an aero glove dispenser there so you can have a contactless experience 🙄 (these idiotic things cost upwards of $600). All in all, I wouldn’t recommend staying here when visiting the area and I also do not feel Hampton/Hilton should allow this franchisee to get away with delivering this kind of experience to guests.
May 12, 2025 · DslgateA bit hard not to miss the turn to get in to the hotel but a phenomenal service otherwise. Great rooms, a top notch breakfast and pool, reasonable pricing, and only a 15 minute drive from downtown Salem. Would highly recommend
Apr 06, 2025 · the quietrioterMy coworker and I both booked rooms via the same app required by our company. Both of us, who have have Hilton Honors accounts, checked in via the Hilton app the same way we always do, with the occasional option to choose our rooms, which we both did. However, upon checking in at the front desk (because the digital check in rarely ever issues the digital key without first seeing front desk), he had no issues and was given a key to his room with no questions asked, but when I tried to check in, I was asked for a form of payment for the rate of the room and the incidental charge. When explaining that all payment information should be available via digital card due to third party booking, and that the process should have been the same and just as simple as checking in my coworker, I was then told that it didn't matter because he was a Diamond member and I wasn't, therefore I was required to submit a credit authorization for the booking. After resubmitting the authorization, they quickly checked me in with no word or apologies said to me but said from one to the other to "give him this for being an honors member" (this being their usual Diamond member goodie bag) as if it really made a difference and all of a sudden my honors member account meant something.
Apr 03, 2025 · Josh ProffittWhen checking in we were unaware of the parking fee until we left and had a statement on our windshield along with an additional fee. It should’ve been mentioned at check in very unprofessional on this end. They told me the pool room was warm we were freezing we give this 3 stars. The beds are hard as rocks. The staff was extremely nice are would greet you as you walked by very friendly including the maintenance man. Very uncomfortable stay & will not return to the Hampton inn. The only thing I enjoyed was the friendliness of the staff
Feb 21, 2025 · Sheryl DefranzoStayed here for work Friday night and the lady at the front desk was very helpful and efficient! Checked in me and the 2 guests in from of me in roughly 3-5 minutes. Room was very spacious and clean Hotel is within walking distance of Wendy’s and Sonic. There’s also a 7/11 down the road a bit.
Mar 09, 2025 · Dylan Kenney
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