Courtyard Chicago O'Hare ico

Courtyard Chicago O'Hare

Hotels Near Of MeIllinoisCook CountyDes PlainesSouth River Road

2950 S River Rd, Des Plaines, IL 60018, USA

4.0

Check in took a long time, the employee servicing the line was the only one working. Other employees were in the desk area but not helping. It's off putting for the desk employee to slow the process down further trying to sell the rewards program. The room was clean and quiet. The bedroom and living room area were roomy. The bathroom was comically small. The room was advertised as having a balcony, which is technically true. However, the balcony was so narrow that I'd not really call it a feature. The parking area is fine. Getting in and out required calling for help each time. The bar wasn't open during the advertised hours.

Don M
  • Overview
  • (847) 824-7000
  • www.marriott.com

Courtyard Chicago O'Hare Introduce

For residents and visitors of Illinois, finding a hotel that balances convenience, comfort, and a strategic location is essential. The Courtyard Chicago O'Hare, a part of the trusted Marriott brand, aims to provide just that. Situated in Des Plaines, this hotel serves as a great hub for those traveling through O'Hare International Airport, as well as for locals attending events or exploring the vibrant northwest suburbs of Chicago. While some guests have noted areas for improvement, particularly with older rooms and check-in efficiency, the hotel is actively addressing these concerns with ongoing renovations, demonstrating a commitment to enhancing the guest experience.

Recent customer feedback offers a mixed but insightful picture of the hotel. Some guests have praised the spaciousness of the rooms, noting a comfortable separation between the living and sleeping areas, which provides a more relaxing stay than a typical hotel room. The cleanliness and quietness of the rooms are also frequently mentioned as positive aspects, with one reviewer stating that despite the check-in issues, "The room was clean and quiet." Another guest expressed disappointment with the outdated nature of their room, particularly the water pressure and temperature in the shower, and mentioned that "half the hotel is under construction." This highlights the importance of requesting a renovated room for the best experience. It's a testament to the hotel's efforts to modernize and improve its facilities. The consistently excellent service from dedicated employees, such as "Samantha at the front desk" who was described as "great," shows a strong commitment to guest satisfaction despite operational challenges.

This article will provide a comprehensive and factual overview of the Courtyard Chicago O'Hare. We will explore its prime location and excellent accessibility, a detailed list of the services and amenities it offers, its key features, and a conclusive look at why it remains a suitable and practical choice for the local Illinois community. Our goal is to equip you with all the information you need to make an informed decision for your next stay.

Location and Accessibility

The Courtyard Chicago O'Hare is located at 2950 S River Rd, Des Plaines, IL 60018, USA, a location that is hard to beat for both air travelers and those looking to explore the local area. Its immediate proximity to O'Hare International Airport is a major advantage, and the hotel simplifies travel with a complimentary airport shuttle service. The shuttle is available during specific hours and provides a quick and efficient link to and from the airport terminals, saving guests from the stress and cost of parking or rideshares.

The hotel's location also offers unparalleled access to some of the area's most popular attractions. It is just a short walk from Rivers Casino, making it an excellent choice for a night of entertainment. The Donald E. Stephens Convention Center, the Allstate Arena, and the Rosemont Theatre are all just a short drive away, positioning the hotel as an ideal base for event-goers, concert enthusiasts, and business travelers.

For those who wish to venture into the city, the hotel is conveniently located near major highways and the CTA Blue Line, which provides a direct route to downtown Chicago. This makes it a great spot for visitors who want to see the city's sights while staying in a quieter, more accessible location. The hotel's parking is a significant feature, though some guests have noted the need to call for assistance to enter and exit. The fee for parking is also a consideration, but it is often more affordable than other local options.

Services Offered

The Courtyard Chicago O'Hare provides a variety of services and amenities designed to cater to both business and leisure travelers.

  • On-Site Dining: The hotel features The Bistro – Eat. Drink. Connect., which is a great option for guests. The Bistro serves healthy and delicious American cuisine for breakfast and dinner, and also offers Starbucks coffee and specialty beverages. While a reviewer mentioned the bar was not open during advertised hours, this service is a core offering of the hotel.

  • Indoor Pool and Fitness Center: For recreation and relaxation, the hotel offers a modern fitness center equipped with cardio machines and weights, as well as an indoor pool and whirlpool. These facilities are a great way for guests to unwind after a long day of travel or meetings.

  • Complimentary Airport Shuttle: A huge convenience for all guests, the hotel's free airport shuttle service takes the hassle out of getting to and from O'Hare International Airport.

  • Business Amenities: The hotel provides a state-of-the-art lobby with flexible workspaces, complimentary high-speed Wi-Fi, and a business center. There are also meeting rooms available for small gatherings or corporate events.

  • General Guest Services: Other services include daily housekeeping, laundry and dry cleaning services, a 24-hour front desk, and a small market with snacks and beverages.

Features / Highlights

The Courtyard Chicago O'Hare stands out for several key features and amenities that, despite some of the issues mentioned by guests, continue to make it a popular choice.

  • Spacious Room Layout: Many rooms at the hotel, particularly the suites, offer a separate living and sleeping area. This extra space provides a more comfortable and functional environment for guests.

  • Quiet and Clean Rooms: A recurring theme in positive reviews is the cleanliness and quietness of the rooms. This is a crucial feature for a hotel so close to a major airport and is a testament to the hotel's effective soundproofing and housekeeping staff.

  • Proximity to Local Entertainment: The hotel's location is a huge highlight, with Rivers Casino and the Allstate Arena just minutes away. This makes it incredibly convenient for guests who are in town for a show, game, or a night of fun.

  • Ongoing Renovations: While some guests have had an experience with un-renovated rooms, the fact that the hotel is currently undergoing renovations is a significant highlight. This indicates a commitment to improving the guest experience and modernizing the property to meet contemporary standards. Guests can anticipate a better experience in the future as these updates are completed.

  • The Bistro: The on-site restaurant and bar is a convenient and appreciated feature, offering a variety of food and beverage options, including Starbucks coffee, which many guests find to be a great start to their day.

Contact Information

For reservations, inquiries, or more information about the Courtyard Chicago O'Hare, you can contact the hotel using the details provided below.

Address: 2950 S River Rd, Des Plaines, IL 60018, USA

Phone: (847) 824-7000

Mobile Phone: +1 847-824-7000

Conclusion: Why this place is suitable for locals

For residents of the Illinois region, the Courtyard Chicago O'Hare is a highly suitable and practical choice for a number of reasons. Firstly, it offers a great option for a local "staycation" or a getaway weekend without the hassle of a long drive. Its prime location near major entertainment venues like Rivers Casino and Allstate Arena means you can enjoy a fun night out and have a safe, clean place to stay just minutes away.

Secondly, for those who frequently travel for business or pleasure, staying at the Courtyard the night before an early morning flight from O'Hare can be a game-changer. The complimentary shuttle service and close proximity to the airport alleviate the stress of a long commute and last-minute travel concerns.

The hotel also serves as an excellent venue for business meetings or small corporate events, offering professional facilities and a convenient location for attendees from across the Chicagoland area. While some of the current facilities may be older, the ongoing renovations show a commitment to becoming a top-tier option. For locals, this means that with a bit of planning and a request for a newly updated room, the Courtyard Chicago O'Hare can provide a great value and a comfortable, convenient experience right in our own community.

Courtyard Chicago O'Hare Photos

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Courtyard Chicago O'Hare Location & Map

2950 S River Rd, Des Plaines, IL 60018, USA

Reviews

Check in took a long time, the employee servicing the line was the only one working. Other employees were in the desk area but not helping. It's off putting for the desk employee to slow the process down further trying to sell the rewards program. The room was clean and quiet. The bedroom and living room area were roomy. The bathroom was comically small. The room was advertised as having a balcony, which is technically true. However, the balcony was so narrow that I'd not really call it a feature. The parking area is fine. Getting in and out required calling for help each time. The bar wasn't open during the advertised hours.

Jun 26, 2025 · Don M

Rooms are so old and small and falling apart. Half the hotel is under construction we apparently got a room that has not yet been remodeled. After driving for 2 days and moving all I wanted was a good shower this hotel failed miserably. The water pressure is similar to a light drizzle and it decided to turn scalding hot as soon as my face was under the trickle. I’m too exhausted to change rooms or hotels but this has been a huge disappointment because generally you can trust a courtyard to be decent. Honestly the only reason I picked this hotel was because the parking fee was like $10 cheaper than others in the same place. I’d definitely pay more for parking now that I know better. The only reason I gave it 3 stars instead of 1 was due to Samantha at the front desk, she was great.

Apr 06, 2025 · S S

This has been my go-to hotel for Chicago stays. The front desk staff are so nice! The hotel is decorated really well, but this last trip it was under construction, so half the things I booked for were unavailable. Wish I was offered a credit for the inconvenience or something to offset lost services. Otherwise, this is a safe, nice place to stay.

May 24, 2025 · Heather Wiskes (Unstoppable)

Terrible hotel experience. We have never stayed in a louder room due to expressway noise. If you have a hotel that near highway you need better windows. Major construction also going on so difficult to get into hotel. Lastly the check in/out employee was so unfriendly. We are frequent Marriott users, will never stay at this hotel again.

Jun 01, 2025 · Kris P

The front desk staff, specifically Peyton, and the woman working the restaurant were great! However, I could not believe how we were treated by the old man (he was bald) and old woman (she had black hair) working at the Marriott Bonvoy desk. They were super rude when we walked up to them & we thought they were the front desk. They didn’t even acknowledge us. After we greeted them, we were laughed at for asking to check in. I heard them do this to another couple afterwards.

May 25, 2025 · Paige Lucas

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