Crescent Suites Hotel LLC

For those searching under the "Hotels Near Of Me" category, particularly travelers seeking apartment-style accommodations in the greater Boston area, Crescent Suites Hotel LLC in Waltham, Massachusetts, offers a distinct option. Located at 287 Crescent St, Waltham, MA 02453, USA, this hotel provides suites designed for comfort and extended stays, though guest experiences can be quite varied.

The Crescent Suites Hotel is situated in a pleasant and generally quiet area of Waltham, offering a more relaxed environment compared to the bustling city center of Boston. Its location is a significant advantage for guests visiting academic institutions like Boston College and Brandeis University, as it's often described as being only 15 minutes away from Boston College, making it "perfect for Parent Weekend." The hotel is conveniently located near various dining and shopping options, with Moody Street, known for its diverse restaurant scene, being within walking distance or a short drive. Additionally, the hotel boasts a natural amenity: a trail in the back that leads directly to the river, offering opportunities for walking and enjoying nature, which can be a pleasant surprise for guests.

The hotel is described as having "great amenities" and its rooms, particularly the full kitchens, are a major draw. The property aims for a nice and clean environment. However, a notable aspect of its physical environment is the lack of a traditional lobby; the front door is sometimes locked, requiring guests to seek out staff for assistance. This can create a less conventional check-in experience. While rooms are often praised for their cleanliness and amenities, a few historical instances of difficulty reaching the hotel by phone or through its website have been reported, suggesting potential inconsistencies in communication or front desk availability. Despite this, positive reviews frequently highlight the hotel's cleanliness and quiet atmosphere.

The Crescent Suites Hotel LLC strives to provide a comfortable and convenient stay with a range of services and amenities, especially geared towards guests desiring more than a standard hotel room. A standout feature is the full kitchen available in every suite. This includes a refrigerator, microwave, stove, and necessary kitchenware like plates, silverware, pots, and pans, allowing guests to prepare their own meals and offering significant cost savings for longer stays. This "apartment type of experience" is highly valued by many visitors.

Guests benefit from complimentary Wi-Fi throughout the facility, essential for both leisure and business travelers. Free parking is another significant advantage, with plenty of on-site parking available, including sheltered parking, which is a rare and pleasant surprise in the Boston metropolitan area where parking can be expensive and difficult to find. The hotel also features a fitness room for guests to maintain their workout routines. For those who enjoy the outdoors, direct access to a riverside walking trail is a unique offering, with opportunities for fishing and canoeing nearby, seasonally. The hotel also has an on-site coffee shop which serves espresso, pastries, and limited meals, providing a convenient option for quick bites or coffee.

While the hotel aims for comprehensive amenities, some aspects of service and guest experience can be inconsistent. While many reviews praise the staff for being "warm," "friendly," and "responsive," particularly on online booking platforms, others have reported issues such as unresponsiveness via phone/website and a less than welcoming reception upon in-person inquiry. It's important for guests to manage expectations regarding front desk availability, which is listed as "limited hours." This means guests arriving outside of standard hours may need to make prior arrangements or follow specific check-in instructions. Housekeeping services are available, and the hotel has policies regarding check-in/check-out times and age restrictions (minimum age for check-in is 21).

The core feature of Crescent Suites Hotel LLC is its all-suite concept, providing spacious accommodations that truly feel like a home away from home. The availability of a full kitchen in every unit distinguishes it from many conventional hotels and makes it ideal for extended stays, families, or individuals who prefer to cook their own meals. The rooms are generally described as clean, and some guests praise the comfort and overall quality of the accommodations. The hotel comprises 10 suites, offering a more intimate atmosphere compared to larger chain hotels.

The hotel's location offers a unique blend of urban accessibility and natural recreation. Being close to the Charles River and having a walking trail provides a distinct advantage for guests who appreciate outdoor activities. It's also recognized for its proximity to major universities, making it a convenient choice for visiting students or attending academic events. The presence of nearby diverse culinary options further enhances the guest experience, providing convenience for dining out. The hotel states that pets are allowed on request, though charges may apply, making it a potential option for travelers with furry companions.

However, it is crucial to acknowledge specific negative experiences highlighted by past guests. The most significant concern involves difficulties with initial contact and booking, including unanswered calls and a locked front door with a non-responsive staff member. The reported dismissive response from staff ("good luck it's graduation season") when inquiring about rooms for a wedding party indicates a potential lack of proactive customer service in certain situations. While these are isolated incidents, they suggest that guests planning important events or requiring immediate assistance may need to confirm operational procedures in advance.

Crescent Suites Hotel LLC generally offers good value, especially considering the included amenities like full kitchens, free Wi-Fi, and free parking, which can lead to significant savings for guests on longer stays. Its unique all-suite model provides more space and flexibility than typical hotel rooms for a comparable price in the Boston metropolitan area. The hotel aims to be an affordable yet comfortable choice for those seeking an alternative to standard hotel accommodations. Pricing can vary based on the season, with May typically being a popular time due to graduations.

The hotel's appeal lies in its combination of practical features and a convenient location. It is well-suited for business travelers on long-term assignments, families visiting students or attending events, or individuals requiring temporary housing. Its proximity to major highways like I-90 (Massachusetts Turnpike) ensures easy travel connections. For inquiries and bookings, guests can reach the hotel at (781) 314-7900 or +1 781-314-7900. While the hotel has received overwhelmingly positive reviews for its facilities and comfort, potential guests are advised to directly confirm availability and any specific needs, especially during peak seasons like graduation, and to clarify check-in procedures to ensure a smooth arrival.