Embassy Suites by Hilton Winston Salem

### Introduction / Overview

When planning a visit to the vibrant city of Winston-Salem, North Carolina, whether for business, family fun, or a relaxing getaway, the Embassy Suites by Hilton Winston Salem stands out as a prominent and well-regarded accommodation choice. Known for its all-suite concept, this hotel offers guests more space and amenities than a traditional hotel room, aiming to provide a comfortable and convenient experience in the heart of downtown.

Recent guest reviews highlight many of the hotel's appealing features. One family noted the generous space, stating, "We got a queen suite and it was so spacious! It was perfect for our family of 4. Had plenty of room to spread out & relax for the 2 nights we stayed." This sentiment is echoed by many, emphasizing the benefit of having separate living and sleeping areas. The complimentary breakfast, a signature Embassy Suites offering, consistently receives high praise: "Super clean, breakfast was awesome & included with the cost of our room." This valuable perk, along with the evening reception (often featuring free drinks and snacks), significantly enhances the value of a stay.

The hotel's downtown location is another major draw. As one reviewer enthusiastically put it, "Fantastic location if you have kids or like to go out at night. Walking distance to Kaleidium children's museum & lots of restaurants." Another guest confirmed this, adding, "Tons of restaurants and bars within walking distance." While acknowledging the typical sounds of a city environment – "The hotel is right downtown so you are going to hear cars at night... but it’s to be expected staying in the city" – guests generally find the convenience outweighs any minor disturbances.

While some older reviews might mention the hotel showing its age, recent feedback confirms ongoing efforts at renovation: "The hotel is older and you can tell in the rooms but they are slowly doing renovations." This commitment to improvement, coupled with a generally friendly and responsive staff ("Staff is very friendly and wants any and all feedback. We had a minor issue with housekeeping but they resolved the issue timely"), suggests a dedication to guest satisfaction. Despite minor issues like a "freezing" pool or non-working hot tub noted by one guest, the overall consensus leans positive, recommending it for anyone visiting downtown Winston-Salem.

### Location and Accessibility

The Embassy Suites by Hilton Winston Salem boasts an enviable location in the very heart of downtown Winston-Salem, North Carolina, making it exceptionally accessible and convenient for a wide range of visitors. You'll find this well-placed hotel at:

460 N Cherry St, Winston-Salem, NC 27101, USA

This address puts guests right in the thick of the action, within easy reach of many of the city's key attractions, business centers, and entertainment venues. Its downtown position means that you are immersed in the vibrant urban environment, with excellent walkability to numerous destinations.

One of the most frequently highlighted benefits of the location is its proximity to family-friendly attractions and dining. As one guest enthusiastically noted, it's "Walking distance to Kaleidium children's museum & lots of restaurants. Fantastic location if you have kids or like to go out at night." Kaleideum Downtown, a popular interactive museum for children, is just a short stroll away, making the hotel an ideal base for families. Beyond that, the sheer abundance of "Tons of restaurants and bars within walking distance" caters to all tastes and preferences, from casual eateries to upscale dining and lively nightlife.

For business travelers, the downtown location is equally advantageous. The hotel is situated near major corporate offices, government buildings, and educational institutions like Wake Forest University's Innovation Quarter, making commutes simple and efficient. The Winston-Salem Convention Center is often connected or very close to the hotel, providing seamless access for conference attendees.

Accessibility by car is also a strong point. The hotel is well-connected to major roadways, allowing for relatively easy arrival and departure from different parts of the city and surrounding areas. While being in a city center naturally means some ambient noise ("you are going to hear cars at night... but it’s to be expected staying in the city"), the convenience of being centrally located far outweighs this for most guests. The attached parking garage, although costing $20 a day, is described as "super convenient" by a reviewer, eliminating the common city challenge of finding parking. This central and well-connected location truly defines the appeal of Embassy Suites by Hilton Winston Salem.

### Services Offered

Embassy Suites by Hilton Winston Salem is part of a brand renowned for providing a comprehensive suite of services designed to enhance comfort and convenience for all guests. Here's what you can typically expect during your stay, drawing from brand standards and recent guest feedback:

• Spacious Two-Room Suites: A signature feature of Embassy Suites, every accommodation is a two-room suite. This means guests enjoy a separate living area with a sofa bed and a private bedroom, offering ample space to "spread out & relax," as noted by a guest.
• Complimentary Cooked-to-Order Breakfast: A major highlight and value-add, guests receive a free, made-to-order breakfast each morning. This typically includes a wide selection of hot and cold items, prepared fresh, ensuring a satisfying start to the day. One reviewer specifically mentioned "breakfast was awesome & included with the cost of our room."
• Complimentary Evening Reception: Another signature Embassy Suites service, guests are invited to a complimentary Evening Reception, often featuring alcoholic and non-alcoholic beverages, along with light snacks like cheese and crackers. One guest praised this as a "super nice bonus" and "nice too with free cheese & crackers."
• Indoor Pool and Hot Tub: The hotel features an indoor swimming pool and a hot tub for relaxation and recreation. While one review noted the pool was "FREEZING" and the hot tub "wasn't working" at the time, these are standard amenities.
• Fitness Center: A well-equipped fitness center allows guests to maintain their workout routines while traveling.
• On-Site Dining: The hotel offers options for dinner, which one guest described as "just ok," providing convenience for those too tired to venture out.
• 24-Hour Business Center: For business travelers, a fully equipped business center with computer access, printing, and fax services is typically available.
• Paid Self-Parking Garage: A "super convenient" parking garage connected to the hotel is available for a fee (e.g., $20 a day), offering secure and easy access.
• Complimentary Wi-Fi: High-speed internet access is generally available throughout the hotel and in guest suites, keeping guests connected.
• Room Service: For added convenience, room service options are usually available during specific hours.
• Meeting and Event Spaces: The hotel likely offers versatile meeting rooms and event spaces, catering to corporate events, conferences, and social gatherings.
• Pet-Friendly Policy (confirm directly): While not explicitly mentioned in these reviews, many Embassy Suites locations are pet-friendly, though it's always best to confirm directly with the hotel regarding specific policies and fees.

These services collectively aim to provide a comprehensive and comfortable stay for various types of travelers.

### Features / Highlights

The Embassy Suites by Hilton Winston Salem stands out for several key features and highlights that consistently contribute to positive guest experiences, making it a preferred choice for many visiting the area. These distinct attributes define its appeal:

• Spacious Two-Room Suites: This is arguably the most significant highlight. The all-suite concept provides a separate living area and bedroom, offering much more room to "spread out & relax" than standard hotel rooms. This is perfect for families, extended stays, or those who simply appreciate extra space and privacy.
• Complimentary Cooked-to-Order Breakfast: A highly praised feature, the free, hot, custom-made breakfast is a major value-add. Guests consistently rave about the quality and variety, making for an excellent start to the day without additional cost.
• Complimentary Evening Reception: The evening reception with free drinks and snacks (like cheese & crackers) is a "super nice bonus" that enhances the overall guest experience, providing a relaxed social hour.
• Prime Downtown Location: Situated in the heart of Winston-Salem, the hotel offers unparalleled walkability to a wealth of attractions. Its proximity to "Kaleidium children's museum & lots of restaurants" and "Tons of restaurants and bars" makes it ideal for both families and those seeking vibrant nightlife.
• Upscale Ambiance: Despite being an older hotel, it is described as a "Very nice, upscale hotel," indicating a level of quality and sophistication that elevates the guest experience.
• Convenient On-Site Parking: The connected parking garage, though paid, is noted as "super convenient," alleviating typical city parking stresses and providing direct access to the hotel.
• Commitment to Renovations: The acknowledgement that the hotel is "slowly doing renovations" is a positive sign, indicating investment in updating facilities and improving the guest experience over time, addressing any concerns about its age.
• Friendly and Responsive Staff: Guests commend the staff for being "very friendly and wants any and all feedback," and for resolving issues "timely." This focus on customer service ensures a supportive and pleasant stay.
• Cleanliness: A consistent highlight, the hotel is often described as "Super clean," which is a fundamental and highly valued aspect of any accommodation.
• Ideal for Families and Entertainment: Its combination of spacious suites, complimentary breakfast, and walkability to attractions makes it "Fantastic location if you have kids or like to go out at night."

These features collectively contribute to Embassy Suites by Hilton Winston Salem being a highly attractive and functional choice for a diverse range of travelers.

### Promotions or Special Offers

Embassy Suites by Hilton Winston Salem, as part of the Hilton family of brands, frequently participates in a wide array of promotions and special offers designed to provide value and reward loyalty. While specific deals can change seasonally or based on demand, here are common types of promotions you can typically find:

Hilton Honors Member Benefits:

• Exclusive Member Rates: Hilton Honors members consistently receive the lowest publicly available rates when booking directly through Hilton channels.
• Points Earnings & Redemption: Members earn points on every eligible stay, which can be redeemed for free nights, unique experiences, and more across Hilton's global portfolio.
• Digital Key & Digital Check-in: Streamline your arrival with mobile check-in and use your smartphone as your room key for added convenience.
• Late Check-out (subject to availability): Elite members may enjoy extended check-out times, offering more flexibility on departure day.
• Complimentary Wi-Fi: While often included for all guests, this is a core benefit for Hilton Honors members.

General Promotions & Packages:

• Advance Purchase Rates: Booking your stay well in advance often secures a discounted, non-refundable rate.
• Weekend Getaway Packages: Special rates or inclusions for stays over specific weekend dates, sometimes bundled with dining credits or local attractions.
• Family Fun Packages: Given the hotel's suitability for families, there may be packages that include discounts on local attractions (like Kaleideum) or special amenities for kids.
• AAA/AARP Discounts: Members of AAA or AARP typically qualify for reduced rates.
• Government/Military Rates: Special rates are often available for eligible government employees and military personnel.
• Seasonal Sales & Flash Sales: Hilton frequently runs brand-wide promotions during specific times of the year, offering percentage discounts, bonus points, or other incentives. Keep an eye on Hilton's official website for these.
• Conference & Event Rates: If you're attending a conference or event at the nearby convention center or other downtown venues, ask if there are special group rates available through the event organizer.

The "vouchers for 2 free drinks each night with our room" mentioned by a guest could be an example of a special package or a perk for certain room types or Hilton Honors tier levels, so it's always worth inquiring directly.

For the most current and accurate information on promotions and special offers available for Embassy Suites by Hilton Winston Salem, your best resource is the official Hilton website (hilton.com) or by calling the hotel directly using the contact information provided. Be sure to mention any memberships or affiliations you have to check for applicable discounts.

### Contact Information

Ready to plan your comfortable and convenient stay in downtown Winston-Salem? Connecting with Embassy Suites by Hilton Winston Salem is easy. Whether you have questions about booking, amenities, or local attractions, their team is ready to assist you:

Address:
460 N Cherry St, Winston-Salem, NC 27101, USA

Phone:
(336) 724-2300

Mobile Phone:
+1 336-724-2300

Calling the hotel directly is often the most effective way to get real-time availability, discuss specific room preferences, inquire about current promotions, or clarify any details to ensure your visit is as smooth as possible. Their friendly staff are available to help you plan your ideal stay.

### Conclusion: Why this place is suitable for locals

For residents of North Carolina, particularly those in or near Winston-Salem, the Embassy Suites by Hilton Winston Salem offers a compelling and highly suitable option for a variety of local needs, extending well beyond typical tourist visits. Its unique combination of features makes it an excellent local resource.

Firstly, the spacious two-room suites are a significant draw for locals. If you're hosting out-of-town family or friends, offering them a comfortable, multi-room suite means they have plenty of space to relax and unwind, providing a much more comfortable stay than a cramped spare bedroom. This also allows for greater privacy for both your household and your guests. It’s an ideal solution for accommodating family reunions or larger groups visiting for local events, without overcrowding your own home.

Secondly, the complimentary cooked-to-order breakfast and evening reception offer substantial value that locals can appreciate. Whether it’s a “staycation” in downtown Winston-Salem, or a convenient base for attending a local wedding or special event, having these meals and social opportunities included saves time and money. For families, the free breakfast can significantly reduce dining costs, making a local getaway more affordable and enjoyable.

Thirdly, its prime downtown location is incredibly advantageous for residents. If you're attending a show at the Stevens Center, visiting a new restaurant or bar, or exploring the vibrant arts district, being able to walk to these destinations from the hotel is invaluable. It eliminates parking hassles and allows for a more relaxed and immersive urban experience. For those with children, the proximity to Kaleideum Downtown makes it an effortless local escape for family fun, turning a simple weekend into a memorable adventure without a long drive.

Finally, the reputation for cleanliness, friendly staff, and ongoing renovations signals a commitment to quality that locals can trust. When you recommend a place to others, or need a temporary solution for yourself (perhaps during home renovations or a short business trip), knowing that the hotel prioritizes guest comfort and is continually improving is reassuring. Embassy Suites by Hilton Winston Salem truly offers a versatile and high-value accommodation choice right in the heart of Winston-Salem, making it a fantastic asset for the local community.