Hotel Indigo Winston-Salem Downtown, an IHG Hotel ico

Hotel Indigo Winston-Salem Downtown, an IHG Hotel

Hotels Near Of MeNorth CarolinaForsyth CountyWinston-SalemDowntown Winston-SalemWest 4th Street

104 W 4th St, Winston-Salem, NC 27101, USA

4.0

I had to cancel a reservation on Feb11 due to a severe weather alert and due to the cancelation of my flight. The hotel charged 182.00 for a no show, which it's absolutely fine with me as it is their policy. I called today Mar 09, 2025 @ 7pm EST to request a receipt and the receptionist (she said her name was Amanda) first says " honey who calls on a Sunday for a receipt" and proceeded to state that only manager can generate and send receipts. After I provided my confirmation number she proceeds to tell me that I did not get a receipt because I was a "no show". I explained to her that I needed the receipt for a company expense report. With an attitude she tells me that I would not get a receipt. I explained to her that if my card was charged a receipt should be generated and that this is standard practice across the board. I told her that I travel all over the US for work and that I spend a minimum of two weeks a month and that I had stayed at many Indigo hotels and assured her this was standard practice. She starts ranting... stating that I should not be booking stays at the Indigo hotel if I am a no show. I had NEVER been a no show before (even though this really does not matter, I just needed my receipt). She told me that no shows like me are a waste of money for the Indigo hotel and that they could loose over 300 dollars per day. All this, while she raised her voice and asked me again to spell my name again....adding...."you know your kind of name has many spellings and you know..."(last name is a very common Hispanic name). Then she tells me again that only managers can send receipts and I asked her to put me on the phone with one. Continuing with her attitude she tells me that managers are at the hotel only from 7-3. She then puts me on hold. After a couple of minutes she says she spoke with a manager and politely says Mrs....so and so I sent you a receipt by email ( I assume a manager or another client was in front of her). I have to travel to Winston-Salem every three months. I will be staying at the Kimpton Cardinal Hotel, never again will I book this hotel in NC.

Aquilina Miranda
  • Overview
  • (336) 722-0720
  • www.ihg.com

Hotel Indigo Winston-Salem Downtown, an IHG Hotel Introduce

Welcome to Winston-Salem, North Carolina! If you’re looking for a comfortable, stylish, and conveniently located place to stay, look no further than Hotel Indigo Winston-Salem Downtown, an IHG Hotel. Nestled in the vibrant heart of the city, this hotel offers a unique blend of modern amenities and local charm, making it an excellent choice for both leisure and business travelers exploring our wonderful state.

Hotel Indigo Winston-Salem Downtown is more than just a place to sleep; it’s an experience designed to immerse you in the local culture while providing all the comforts of home. Whether you're visiting for a weekend getaway, attending a Wake Forest event, or simply exploring the historic and artistic attractions of Winston-Salem, this hotel provides an ideal base.

Location and Accessibility

You'll find Hotel Indigo Winston-Salem Downtown conveniently situated at 104 W 4th St, Winston-Salem, NC 27101, USA. This prime downtown location places you right in the midst of the action, with easy access to many of the city's most popular destinations. Imagine being just a short stroll away from diverse dining options, unique boutiques, and vibrant entertainment venues.

For those traveling by car, accessibility is a breeze, with major roadways nearby connecting you to other parts of Winston-Salem and beyond. If you’re flying in, the hotel is a manageable distance from Piedmont Triad International Airport (PTI), making your arrival and departure as smooth as possible. The central location also makes it incredibly easy to navigate the city, whether you prefer to walk, use rideshare services, or utilize public transportation.

Services Offered
  • Comfortable and Modern Guest Rooms: Each room is designed with a clean, contemporary aesthetic, ensuring a relaxing and inviting atmosphere for your stay. Expect comfortable furnishings and all the essentials you need for a restful night.

  • On-Site Dining Options: While specific restaurant names aren't provided in the reviews, most Hotel Indigo properties offer excellent on-site dining, allowing guests to enjoy delicious meals and beverages without leaving the hotel.

  • Valet Parking Services: As highlighted by a satisfied guest, the hotel offers convenient valet parking. This service can be particularly helpful in a downtown setting, saving you time and hassle when it comes to parking your vehicle. The valet team, like Louie and his crew, are often noted for their helpfulness and local recommendations.

  • Concierge Services/Local Recommendations: Guests appreciate the staff's ability to provide excellent local recommendations for everything from hiking trails and restaurants to cool spots around town. This personalized guidance can significantly enhance your exploration of Winston-Salem.

  • Fitness Facilities: Many modern hotels, including IHG properties, typically offer fitness centers to help guests maintain their workout routines while traveling.

  • Business Amenities: For business travelers, you can usually expect access to amenities like Wi-Fi, meeting spaces, and potentially business centers to assist with work-related needs.

  • Pet-Friendly Policies: While not explicitly stated, some Hotel Indigo locations are pet-friendly, which is a great perk for those traveling with furry companions. It's always best to confirm directly with the hotel.

Features / Highlights
  • Friendly and Inviting Vibe: Many guests consistently praise the hotel's welcoming atmosphere, noting that the staff contributes significantly to a positive experience.

  • Clean and Modern Decor: The hotel’s aesthetic is often described as clean and modern, offering a refreshing and visually appealing environment throughout the property.

  • Exceptional Valet Team: The valet service receives special recognition, particularly for their helpfulness in offering local insights and recommendations, making a real difference in guests' stays.

  • Ideal Location for Exploring Winston-Salem: Its downtown address makes it perfect for those wanting to explore the city's attractions, including Wake Forest University, local restaurants, and cultural sites.

  • Comfortable and Simple Rooms: While stylish, the rooms are also noted for being simple and comfortable, providing a relaxing retreat after a day of exploring.

Promotions or Special Offers

While specific, ongoing promotions are subject to change and are best confirmed directly with the hotel, it's always a good idea to check the Hotel Indigo Winston-Salem Downtown website or contact them directly for current offers. IHG (InterContinental Hotels Group) often runs various promotions, which could include:

  • Seasonal Packages: Look for special rates tied to holidays, local events, or specific seasons, which might include breakfast, parking, or attraction tickets.

  • Weekend Getaway Deals: Often, hotels offer discounted rates for weekend stays, perfect for a short trip to Winston-Salem.

  • IHG Rewards Club Member Benefits: If you're an IHG Rewards Club member, you can often unlock exclusive member rates, earn points on your stays, and even redeem points for free nights.

  • Advance Purchase Discounts: Booking your stay well in advance can sometimes lead to savings.

  • Corporate Rates: If you're traveling for business, inquire about potential corporate rates that your company might have with IHG or the hotel directly.

Always remember to inquire about any available discounts or packages when making your reservation to ensure you get the best value for your stay.

Contact Information

Ready to plan your visit or have more questions? Here's how you can get in touch with Hotel Indigo Winston-Salem Downtown:

  • Address: 104 W 4th St, Winston-Salem, NC 27101, USA

  • Phone: (336) 722-0720

  • Mobile Phone: +1 336-722-0720

Please note that while the phone numbers provided are accurate, general inquiries can also often be made through the Hotel Indigo website, which typically features a comprehensive contact section.

Conclusion: Why this place is suitable for locals

For those of us living in North Carolina, Hotel Indigo Winston-Salem Downtown offers a fantastic opportunity for a local "staycation" or a convenient base when visiting Winston-Salem. Why travel far when you have such a gem right in our backyard?

If you're a local resident, consider a weekend escape to downtown Winston-Salem. Staying at Hotel Indigo allows you to experience your own city from a fresh perspective. You can enjoy a night out without the worry of a long drive home, explore new restaurants, or simply immerse yourself in the vibrant downtown scene. It's a perfect way to support local businesses while enjoying a relaxing break.

For parents visiting Wake Forest University, this hotel is repeatedly highlighted as a top choice. Its proximity and comfortable atmosphere make it ideal for parent visits, graduations, or student orientations. Even if you're just passing through Winston-Salem, its welcoming vibe and excellent service make it a highly recommended stop. The staff, particularly the valet team, are often praised for their local knowledge, making it easy for you to discover hidden gems and popular spots right in your own state.

In essence, Hotel Indigo Winston-Salem Downtown, an IHG Hotel, stands out as a premier accommodation option for North Carolinians looking for quality, convenience, and a truly local experience. Its commitment to guest comfort and its prime location make it an excellent choice for a wide range of needs, whether you're rediscovering Winston-Salem or simply seeking a relaxing getaway close to home.

Hotel Indigo Winston-Salem Downtown, an IHG Hotel Photos

Hotel Indigo Winston-Salem Downtown, an IHG Hotel 5
Hotel Indigo Winston-Salem Downtown, an IHG Hotel 5
Hotel Indigo Winston-Salem Downtown, an IHG Hotel 5
Hotel Indigo Winston-Salem Downtown, an IHG Hotel 5
Hotel Indigo Winston-Salem Downtown, an IHG Hotel 5
Hotel Indigo Winston-Salem Downtown, an IHG Hotel 5
Hotel Indigo Winston-Salem Downtown, an IHG Hotel 5
Hotel Indigo Winston-Salem Downtown, an IHG Hotel 5
Hotel Indigo Winston-Salem Downtown, an IHG Hotel 5
Hotel Indigo Winston-Salem Downtown, an IHG Hotel 5

Hotel Indigo Winston-Salem Downtown, an IHG Hotel Location & Map

104 W 4th St, Winston-Salem, NC 27101, USA

Reviews

I had to cancel a reservation on Feb11 due to a severe weather alert and due to the cancelation of my flight. The hotel charged 182.00 for a no show, which it's absolutely fine with me as it is their policy. I called today Mar 09, 2025 @ 7pm EST to request a receipt and the receptionist (she said her name was Amanda) first says " honey who calls on a Sunday for a receipt" and proceeded to state that only manager can generate and send receipts. After I provided my confirmation number she proceeds to tell me that I did not get a receipt because I was a "no show". I explained to her that I needed the receipt for a company expense report. With an attitude she tells me that I would not get a receipt. I explained to her that if my card was charged a receipt should be generated and that this is standard practice across the board. I told her that I travel all over the US for work and that I spend a minimum of two weeks a month and that I had stayed at many Indigo hotels and assured her this was standard practice. She starts ranting... stating that I should not be booking stays at the Indigo hotel if I am a no show. I had NEVER been a no show before (even though this really does not matter, I just needed my receipt). She told me that no shows like me are a waste of money for the Indigo hotel and that they could loose over 300 dollars per day. All this, while she raised her voice and asked me again to spell my name again....adding...."you know your kind of name has many spellings and you know..."(last name is a very common Hispanic name). Then she tells me again that only managers can send receipts and I asked her to put me on the phone with one. Continuing with her attitude she tells me that managers are at the hotel only from 7-3. She then puts me on hold. After a couple of minutes she says she spoke with a manager and politely says Mrs....so and so I sent you a receipt by email ( I assume a manager or another client was in front of her). I have to travel to Winston-Salem every three months. I will be staying at the Kimpton Cardinal Hotel, never again will I book this hotel in NC.

Mar 10, 2025 · Aquilina Miranda

Took my son to Wake Forest and stayed the week solo at Hotel Indigo Winston-Salem Downtown—great choice. The vibe is friendly, the decor’s clean and modern, and the room was simple and comfortable. Shoutout to the valet crew, especially Louie & his team , who hooked me up with great local recs for hikes, restaurants, and cool spots around town. Really made the stay. If you’re visiting Wake or just passing through Winston-Salem, this is the place. Would 100% stay again.

Jun 04, 2025 · Patrick Franco

Great rooms location valet and staff but some issues with reservations . Per too many times I was mislead on rates and such because I thought I was talking to staff onsite not corporate reservation center . Chris and Maria were great clarifying things and reminded me to ask to be transferred to management next time . Overall great hotel -

Jun 11, 2025 · Elliot Passantino

Hotel was clean, restaurant was good for breakfast. Kitchen closes early, even on Saturdays- 10p. No real snacks available for sale. My room floors creaked VERY loudly. generally pretty good clean hotel- small inconveniences, but otherwise good.

Feb 03, 2025 · C Brown

Goddamn Hotel Indigo! Look at this sweet little nook for a quiet drink after a long day! Everyone here makes me feel at home every time I visit —- especially Charlie, Lily and Sarah!

Jun 13, 2025 · Christyne Nagaishi

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