Hotels Near Of MeTennesseeBlount CountyAlcoaAlcoa Highway
2970 Alcoa Hwy, Alcoa, TN 37701, USA
COCKROACHES and other assorted BUGS! Payed for a room knowing it wasn't the nicest of places... Walked in the room and saw a cockroach when I lifted the A/C units lid. Kindly asked for an other room. Upon entering the next room there was two bugs easily spotted on the walls by the sink area. I returned the office to speak with the manager. (I was even nice enough to wait for other customers to exit before mentioning bugs) I had taken a picture and presented it with timestamp as proof. The manager was very rude and told me I couldn't stay there if bugs were a problem. I simply asked for a discount but he wanted me gone. He refunded my money and refused to do the right thing. After 10 minutes of back and forth, He went as far as telling me hed call the adjacent hotel to get me a room at no charge. This was a sad attempt at getting rid of me, as I soon found out it wasn't true. At this place the customer is ALWAYS WRONG!
For those searching on "Hotels Near Of Me" in the Alcoa, Tennessee area, Family Inns of America is one of the accommodation options that may appear. Situated at 2970 Alcoa Hwy, Alcoa, TN 37701, USA, this hotel aims to provide a place to stay for travelers on a budget. It's important to note that the experience at Family Inns of America, as with many budget-friendly establishments, can vary significantly based on individual expectations and recent management. The information provided here is compiled from available public details and customer feedback to give an objective overview.
When considering the environment of Family Inns of America, it's located directly on Alcoa Highway, a main thoroughfare. This positioning often means easy access to major roads and potentially to nearby attractions and dining options. While specific details about the immediate surroundings of this particular Family Inns of America location are limited, hotels on main highways typically offer convenience for travelers passing through or needing direct road access. The general area of Alcoa itself is described as a city that blends natural beauty with a small-town charm, serving as a gateway to the Great Smoky Mountains. This suggests that while the hotel itself might be roadside, the broader Alcoa region offers scenic beauty and outdoor activities for those willing to explore beyond the immediate vicinity.
In terms of services and features, Family Inns of America in Alcoa is noted for being a budget-friendly establishment. Common amenities for such properties often include fundamental services aimed at providing a basic and functional stay. Information suggests that Family Inns of America properties generally offer an outdoor swimming pool, which can be a valuable amenity, especially during warmer months. Complimentary Wi-Fi is often available, although guest experiences may vary regarding its reliability and coverage. Many budget hotels, including those under similar brands, also provide free self-parking on-site, which is a convenience for guests traveling by car. For room amenities, you might expect basic features such as air conditioning, a television with digital channels, and a private bathroom with a shower/tub combination and complimentary toiletries. Some rooms may also include a microwave and refrigerator, which can be beneficial for longer stays or for guests who prefer to prepare their own simple meals. A 24-hour front desk is typically available, providing assistance and check-in/check-out services around the clock. The property also appears to be pet-friendly, allowing pets for an extra charge per night, with service animals exempt from fees. This can be a significant advantage for travelers with companion animals.
However, it is crucial to temper expectations with insights from real customer reviews, as the provided feedback for this specific Family Inns of America location in Alcoa, TN, indicates significant concerns. Customer reviews highlight issues such as the presence of bugs, including cockroaches, within the rooms. This is a serious concern for many travelers and suggests potential issues with pest control and overall cleanliness. Furthermore, reviews point to a run-down appearance and problems with basic room functionalities, such as showers not working. The customer service at the front desk has also been negatively reviewed, with specific mentions of unhelpful and rude staff, and difficulties in communication due to language barriers. Instances of miscommunication regarding services like housekeeping and the availability of towels have also been reported, indicating potential operational inefficiencies. These customer experiences suggest that while the hotel may offer certain advertised amenities, the actual delivery and maintenance of these services, as well as the overall guest experience, might fall short of expectations for many.
Given the provided reviews, it's difficult to elaborate on promotional information beyond what is typically expected of a budget hotel. While many hotels in the Alcoa area offer competitive rates, complimentary breakfasts, and sometimes loyalty program discounts, the specific Family Inns of America in Alcoa appears to struggle with providing a consistently positive guest experience based on the shared feedback. Therefore, any "promotional information" would primarily revolve around its potentially low price point, which, as the reviews indicate, may come with significant trade-offs in terms of quality and service. For users searching on "Hotels Near Of Me" and prioritizing affordability above all else, this hotel might appear as an option. However, it is essential for potential guests to weigh the reported issues against the allure of a lower price.
In conclusion, Family Inns of America in Alcoa, TN, positions itself as a budget accommodation option for those seeking a place to stay in the vicinity of Alcoa Highway. While general information about similar properties suggests basic amenities such as an outdoor pool, complimentary Wi-Fi, and self-parking, and a pet-friendly policy, direct customer reviews for this specific location reveal significant issues. These include concerns about cleanliness, particularly regarding insects, functional problems within rooms, and unsatisfactory customer service. Therefore, while it may be listed under "Hotels Near Of Me" and offer a lower price point, prospective guests should be fully aware of the reported challenges and adjust their expectations accordingly. It would be advisable for travelers to consider the detailed feedback provided by previous guests before making a booking decision at this specific Family Inns of America location.
2970 Alcoa Hwy, Alcoa, TN 37701, USA
Get directionsCOCKROACHES and other assorted BUGS! Payed for a room knowing it wasn't the nicest of places... Walked in the room and saw a cockroach when I lifted the A/C units lid. Kindly asked for an other room. Upon entering the next room there was two bugs easily spotted on the walls by the sink area. I returned the office to speak with the manager. (I was even nice enough to wait for other customers to exit before mentioning bugs) I had taken a picture and presented it with timestamp as proof. The manager was very rude and told me I couldn't stay there if bugs were a problem. I simply asked for a discount but he wanted me gone. He refunded my money and refused to do the right thing. After 10 minutes of back and forth, He went as far as telling me hed call the adjacent hotel to get me a room at no charge. This was a sad attempt at getting rid of me, as I soon found out it wasn't true. At this place the customer is ALWAYS WRONG!
Sep 04, 2016 · Sean MarshI am not happy with this place right now. The only good thing so far is no bugs have carried me off yet. I have not seen bed bugs and if there are roaches they have not let me see them. But the front desk guy is not nice don't speak good english and is an all round Ass. I have never had to wait for housekeeping to get towels and washcloths. Every hotel I have stayed at before I could go ask for towels if I want and I would not have to even go to the front they knock on your door and ask if you need any or any trash bags. This motel is by far the most run down . The shower doesn't work and I have got to wait till tomorrow for them to get someone out to fix it. I will not pay to rent a room here ever again!!!!
Jun 30, 2016 · Candace VoekelNot safe, Health department really needs to check into this place, The owner and his brother both run the hotel neither of which can speak English well, The rooms are invested with bed bugs, Cock roaches and even found a snake. There is black mold. Fire detectors don't work. Outside several used non capped needles where found the staff is all very rude and this place is full of sexual predators. Wouldn't reccomend my worst enemy to this hell hole. SERIOUSLY NEEDS SHUTDOWN
Oct 05, 2017 · Aj MooreThe rooms are not clean, water damage on ceiling. Bathroom is disgusting and falling apart. Roaches in the sink. The only positive is it was cheap and the bed was comfortable.
Oct 29, 2018 · Anthony VasquezI hate even giving one star, but its the only way to leave a review. It was Literally the only hotel with a room available in the area. Price is ridiculous and if you check in before 11 they expect you gone by 11 the same day. They are screwing people!!!! Disgusting rude and hazardous to your health.
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