Hampton Inn & Suites Staten Island

For local users searching for "Hotels Near Of Me" in Staten Island, New York, the Hampton Inn & Suites Staten Island is a notable option. As part of the Hilton family of brands, this hotel, located at 1120 South Ave, Staten Island, NY 10314, USA, aims to provide a comfortable and convenient stay. The hotel can be reached via phone at (718) 477-1600 or +1 718-477-1600. This introduction will offer an objective overview, detailing its environment, services, features, and any available promotional information, while also integrating insights from recent customer reviews to provide a comprehensive picture.

The environment of the Hampton Inn & Suites Staten Island is situated in what one review describes as a "nice area of Staten Island," specifically within the Corporate Park of Staten Island. This location suggests a more suburban or business park setting rather than a dense urban center, offering a quieter atmosphere. It is conveniently located off I-278, providing relatively easy access for those traveling by car. The hotel's surroundings include proximity to various local amenities, with a review noting "good food, pharmacy and stuff nearby." For leisure, it is about 15 minutes from the Staten Island Zoo and shopping/dining at the Staten Island Mall. For those looking to access Manhattan, the hotel advertises a shuttle service to the Staten Island Ferry, which provides free transportation with views of New York Harbor and the Statue of Liberty. Additionally, it's about 20 minutes from Newark Liberty International Airport (EWR). Despite being in a generally "nice area," one review mentioned that the hotel "had a distinct smell throughout it," and their "room smelled like cigarettes even though it’s a non smoking hotel," which could detract from the perceived pleasantness of the environment.

As a Hampton Inn & Suites, guests typically expect a consistent level of service, including complimentary hot breakfast and free Wi-Fi. The "free breakfast" is indeed a prominent feature, and one review acknowledged it, though another criticized the "continental breakfast" for "missing a lot of basics" and having "extremely runny" oatmeal. This suggests variability in the quality of the breakfast offering. The hotel also provides a 24-hour front desk, ensuring guest assistance at any time. Complimentary Wi-Fi is available throughout the property, crucial for both business and leisure travelers. For those traveling with vehicles, complimentary self-parking is a significant convenience. The hotel is pet-friendly, though subject to a non-refundable fee ($75 for 1-4 nights, $125 for 5+ nights, 2 pets max, dog or cat only). Other services often include a fitness center, a business center, meeting rooms, laundry facilities (self-serve), and dry cleaning/laundry services. Housekeeping service frequency might vary, with one review mentioning inconsistent towel and rag provision and forgotten refills for requested items, which points to potential issues with service consistency.

The features of the Hampton Inn & Suites Staten Island are designed to offer comfort and practicality. The hotel has 199 rooms, including standard guest rooms and suites. Rooms typically include a 32-inch LCD TV, coffee/tea maker, microwave, and refrigerator. One review highlighted that "The TV was also very weirdly placed, extremely old and dim," and noted that "Only options were cable or buying $20 movies," indicating outdated technology. The review also stated that "“Queens” also didn't look like queen beds at all, more like fulls," which could affect guest comfort. Despite this, another reviewer praised the "nice room." Suites generally offer a separate living area with a sofa bed. All rooms are non-smoking, as per hotel policy, with a significant fee for violations. Accessible rooms with features like roll-in showers are available. The hotel also features an indoor pool and hot tub for guest recreation and a fitness center. EV charging stations are available on-site, which is a modern amenity. The Hilton Honors program is integrated, offering benefits like Digital Key and points earning.

Promotional information for Hampton Inn & Suites Staten Island typically highlights its value proposition, emphasizing the "free hot breakfast," "free Wi-Fi," and "free parking." The "Hampton Guarantee" is also a brand-wide promise, aiming for 100% guest satisfaction. The hotel promotes its convenient location for accessing Newark Airport, the Staten Island Ferry to Manhattan, and local attractions like the Staten Island Zoo and Staten Island Mall. It aims to attract both business travelers, given its location in the Corporate Park, and leisure travelers exploring Staten Island or using it as a base for New York City excursions. Pet-friendly accommodations are also a key promotional point for guests traveling with animals. The hotel's marketing often portrays a modern and comfortable environment, providing essential amenities for a pleasant stay.

However, an objective introduction must also address the direct feedback from customer reviews, which present a mixed perspective. While some reviews praise the "nice room" and the convenience of the location with "good food pharmacy and stuff nearby," others highlight significant drawbacks. The recurring issue of a "distinct smell throughout" the hotel, including rooms smelling "like cigarettes" despite the non-smoking policy, is a major concern affecting comfort and cleanliness perception. The criticism of the "continental breakfast" being "missing a lot of basics" and having "extremely runny" oatmeal suggests that a key advertised amenity may not always meet expectations. The description of the hotel as "outdated" and issues with "extremely old and dim" TVs, as well as beds that appear smaller than advertised, point to a need for updates and attention to guest comfort. Inconsistent room service regarding towels and refills also reflects on operational efficiency. The statement "Served its purpose because I needed to stay on Staten Island for work" indicates a functional, rather than exceptional, experience. The advice "Would recommend if you don't plan to be in your hotel a lot for anything other than sleeping and washing up" suggests that while the location and basic functions are there, the hotel may not offer an engaging or highly comfortable in-room experience.

In conclusion, for local users searching on "Hotels Near Of Me" in Staten Island, Hampton Inn & Suites Staten Island offers a Hampton by Hilton brand experience with expected amenities like free hot breakfast and Wi-Fi, in a convenient location near local attractions and transportation links. It is pet-friendly and provides free parking. However, prospective guests should be aware of reported issues such as pervasive smells, outdated room features (especially TVs and possibly bed sizes), and inconsistencies in breakfast quality and housekeeping services. While it may "serve its purpose" for a functional stay, particularly for work or brief visits to Staten Island, those prioritizing a modern, consistently pristine, and full-service in-room experience might find certain aspects fall short of expectations.