Ramada by Wyndham Staten Island

For local users seeking accommodation within the "Hotels Near Of Me" category, the Ramada by Wyndham Staten Island, located at 535 Gannon Ave N, Staten Island, NY 10314, USA, presents itself as a budget-friendly option under a recognizable brand name. However, based on recent customer reviews, prospective guests should approach this establishment with tempered expectations. While it may offer a convenient location for some, a consistent theme of concerns regarding cleanliness, amenities, and service quality has been highlighted by previous visitors. This introduction aims to provide an objective overview, combining general hotel information with specific feedback from real customers.

The Ramada by Wyndham Staten Island is situated on Gannon Avenue North in a more suburban part of Staten Island. This location offers a contrast to the dense urban environments often associated with New York City. Guests can expect a quieter atmosphere compared to hotels in Manhattan or even other parts of the outer boroughs, a point positively noted by some reviewers who found it "quiet" and "eerily quiet."

The hotel's location provides access to key Staten Island attractions and transportation routes. It is relatively close to the Staten Island Expressway (I-278), which allows for connections to the Verrazzano-Narrows Bridge leading to Brooklyn, or to the Goethals Bridge and Bayonne Bridge connecting to New Jersey. For those without a car, public bus routes likely operate in the vicinity, offering access to the Staten Island Ferry terminal for a free scenic ride to Manhattan, or to local shopping centers and parks. Nearby points of interest could include the Staten Island Mall, various parks like High Rock Park or the Staten Island Greenbelt, and the Staten Island Yankees stadium (now defunct, but the area retains its sporting legacy). While not directly in the heart of tourist hubs, its location might appeal to those visiting family on the island, attending local events, or needing a stopover before or after traveling through the area.

The services offered by the Ramada by Wyndham Staten Island, as per customer reviews, appear to be minimalist and, at times, inconsistent. While a complimentary breakfast is typically advertised by Ramada properties, guests have described the options as "kind of a joke" and "poor." Furthermore, one reviewer reported observing staff handling food in "unhygienic ways," leading them to opt out of eating there. This raises significant concerns regarding the quality and safety of this advertised service.

Customer feedback also indicates issues with front desk availability and responsiveness. One reviewer stated, "front desk is not 24hr. They’re sometimes not there when you need them!" This is a major drawback for guests who may require assistance at unconventional hours, such as for late check-ins, early check-outs, or unexpected issues.

A critical service deficiency highlighted is the absence of elevators. This means guests, especially those with mobility challenges or significant luggage (as experienced by one family with "more than a few bags"), would need to rely on stairs, which can be a considerable inconvenience. The hotel's policy regarding smoking also appears to be a point of concern; despite requesting a non-smoking room, a guest received a room that "reeked of stale cigarette smoke" and observed an ashtray. There were also significant complaints about the pervasive smell of marijuana throughout one of the building, suggesting a lack of effective smoke management or enforcement of non-smoking policies.

Basic services like Wi-Fi are generally expected, but their reliability or performance is not explicitly detailed in the provided reviews. The overall impression is that while basic services are offered, their execution and quality fall short of guest expectations.

The features of the guest rooms at the Ramada by Wyndham Staten Island appear to be basic and notably lacking in amenities that many travelers now consider standard, particularly for extended stays. Key issues highlighted by reviewers include:

• No Microwave or Refrigerator: This is a significant drawback for many travelers, especially families or those on extended stays, as it forces them to "leave for meals," incurring additional costs and inconvenience.
• Smoking Issues: Despite requests for non-smoking rooms, guests reported strong cigarette smoke odor and ash trays present. The widespread smell of marijuana further indicates a problematic environment regarding smoke.
• Cleanliness Concerns: A room was reportedly "not properly cleaned before check-in," and the general smell of smoke suggests cleanliness issues beyond surface-level.
• Lack of Elevators: As mentioned under services, the absence of elevators in a multi-story building is a significant feature limitation, particularly for guests with luggage or mobility issues.
• Basic Furnishings: While not explicitly detailed, the overall impression from reviews ("Don’t do it. Go elsewhere.") suggests that room furnishings and condition may be subpar, contributing to a generally negative experience.

On the positive side, one reviewer did note that the coffee was good. However, this solitary positive feature is heavily outweighed by the numerous negative aspects. The expectation from a brand like Ramada is typically a certain level of comfort and basic amenities, which, according to these reviews, seems to be consistently unmet. The hotel's quietness was also mentioned, which could be a feature for those seeking peace, but in this context, it was described as "eerily quiet," possibly hinting at a lack of vibrancy or activity.

As a Ramada by Wyndham property, the hotel benefits from the brand's extensive marketing and loyalty programs. Promotional information would typically highlight:

• Wyndham Rewards: Guests can earn and redeem Wyndham Rewards points for stays, potentially leading to free nights or other benefits. This is a common draw for frequent travelers.
• Budget-Friendly Rates: Ramada properties often position themselves as offering good value for money, targeting travelers seeking affordable accommodation.
• Accessibility: The hotel may advertise its accessibility to major roadways and bridges for convenient travel.
• Pet-Friendly Policy: If the hotel is pet-friendly, this would be a significant promotional point for travelers with pets.

However, based on the overwhelmingly negative customer reviews, the actual guest experience at the Ramada by Wyndham Staten Island appears to fall short of the quality and service typically associated with a recognized hotel brand. While the name "Ramada by Wyndham" might initially attract local users searching "Hotels Near Of Me" due to brand recognition, the consistent and severe complaints regarding cleanliness, amenities (lack of microwave/fridge), service issues (front desk availability, breakfast hygiene), and overall environment (smoke odors, evacuation concerns) are critical factors to consider. Prospective guests are strongly advised to weigh these direct customer experiences against any promotional claims. It is highly recommended to call the hotel directly at (718) 619-4712 or +1 718-619-4712 to inquire about specific room conditions, current amenities, and any recent improvements, particularly concerning the issues raised by previous guests, before making a reservation. Given the severe issues reported, it would be prudent for travelers to explore alternative options in the area if possible.