Hotels Near Of MeNew YorkOneida CountyUticaNorth Genesee Street
172 - 180 N Genesee St, Utica, NY 13502, USA
My first time at this location we came into town for a family emergency and checked in at about 130am. Erika was working the front desk and was very helpful at that point. I was thankful they still had rooms. The rooms were clean, the hotel presentation was nice. We came back about a week later for a funeral and saw Erika again. She was beyond helpful and informative. Her silly personality made these hard times alot easier that I couldn't help but smile when I saw her. She helped me extend my stay and with laundry information. I also loved the Easter festivities that this hotel participated in because it shows a more personal side besides " just professional and work". We are all human and it's always nice when we can show that personable side. The other staff was great as well. Jessie and Issac. But if we come back, I'll be looking for Erika! Lol thanks to everyone there for the great stay.
For local users in Utica, New York, actively seeking "Hotels Near Of Me" that prioritize comfort, convenience, and exceptional service, the Hampton Inn Utica stands out as a consistently highly-rated option. Located at 172 - 180 N Genesee St, Utica, NY 13502, USA, this hotel, part of the reputable Hilton family, is known for its welcoming atmosphere and comprehensive amenities tailored for both business and leisure travelers.
The Hampton Inn Utica, built in 2007 and with its most recent full property renovation in February 2020, offers a fresh, modern, and inviting environment. The hotel features three floors with 84 well-appointed rooms, all accessible via interior corridors, ensuring a sense of security and quiet. The lobby and common areas are bright, clean, and designed for comfort, with various seating options for guests to relax or work. The overall presentation of the hotel is consistently praised by guests, with one reviewer noting, "The hotel presentation was nice."
Its strategic location off I-90 at Exit 31 provides excellent accessibility for those traveling by car. It is less than a mile from downtown Utica, making it a convenient base for exploring the city's revitalized areas. Key attractions such as the Nexus Center, the new MVHS Hospital, Stanley Theatre, and Saranac Brewery are all within a short distance. The hotel is also minutes away from major employers like Cree Inc, Danfoss, and SUNY Polytechnic Institute, making it ideal for business commuters. For dining, guests have easy access to a variety of popular restaurants within walking distance or a short drive, including options on Genesee Street and in the broader downtown area. The added benefit of being adjacent to the NYS Canal Trail offers guests an opportunity for outdoor activities like running or walking, further enhancing the appeal of its location.
A hallmark of the Hampton Inn Utica is its commitment to exceptional guest service, frequently highlighted in customer reviews. The 24-hour front desk staff is consistently praised for being "beyond helpful and informative," with specific commendations for individuals like Erika, Jessie, and Issac, who go "out of her way to help us" and make "hard times a lot easier." This level of personal and attentive service contributes significantly to a positive guest experience, showcasing a "personal side besides 'just professional and work'."
Core services include a complimentary hot breakfast buffet served daily from 6:00 AM to 10:00 AM, a feature that guests highly appreciate for its variety and quality. For those in a hurry, "On the Run" breakfast bags are available on weekdays. Free high-speed Wi-Fi (both in-room and in public areas) ensures seamless connectivity, and complimentary self-parking, including space for RVs/buses/trucks, adds to the convenience. The hotel is also pet-friendly, welcoming dogs and cats with a non-refundable fee ($50 for 1-4 nights, $75 for 5+ nights; maximum two pets up to 80 lbs each), making it an attractive option for travelers with furry companions.
Additional services designed for guest comfort and productivity include daily housekeeping, laundry facilities (with self-service options), express check-out, and a 24-hour business center. Guests can also enjoy coffee and tea available in common areas throughout the day. The hotel also has an elevator, enhancing accessibility for all guests.
The Hampton Inn Utica boasts a range of features designed to ensure a comfortable and enjoyable stay. The guest rooms are described as "very clean and updated" with "comfortable beds," featuring pillow-top mattresses and premium bedding. Each room is well-equipped with amenities such as air conditioning, a desk with a laptop workspace, an LCD TV with premium channels and DVD player, a microwave, refrigerator, and coffee/tea maker. The private bathrooms come with free toiletries and a hairdryer. Some rooms also offer connecting options, which can be ideal for families or groups traveling together. The hotel also provides accessible rooms with features like roll-in showers and grab bars, ensuring comfort for guests with mobility needs.
For recreation and wellness, the hotel offers a heated indoor pool, which guests describe as "great," and a fitness center. The fitness center is particularly noteworthy, with guests pointing out that "the fitness center picture on the website should be updated as the facility is much bigger and better with more equipment than what is pictured." This indicates a well-equipped space for maintaining workout routines. Outside, guests can enjoy an outdoor picnic area with BBQ grills during favorable weather.
For business travelers, the hotel provides a meeting room, a "Hospitality Room" of 675 sq ft, capable of hosting up to 50 people theater-style or 25 classroom-style, supported by in-house A/V and catering options. The 24-hour business center ensures that guests can maintain productivity at any time. The hotel also participates in "Easter festivities" and similar events, demonstrating a "personal side" and adding to the unique guest experience beyond standard hotel services.
As a Hilton property, the Hampton Inn Utica participates in the Hilton Honors loyalty program, allowing guests to earn points for their stays, which can be redeemed for free nights, experiences, and other benefits. Hilton Honors members often have access to exclusive discounts, including the Hilton Honors Discount Rate, and can utilize features like Digital Key and Digital Check-In via the Hilton Honors app. This loyalty program significantly enhances the value proposition for frequent travelers.
In addition to Hilton Honors benefits, the hotel frequently offers various promotions to attract guests. These can include:
Guests looking for "Hotels Near Of Me" in Utica are encouraged to visit the official Hilton website for Hampton Inn Utica or call the hotel directly at (315) 733-1200 or +1 315-733-1200 to inquire about current promotions and availability. The hotel's strong positive reviews regarding cleanliness, comfortable accommodations, excellent staff, and convenient location serve as a powerful testimonial, assuring potential guests of a pleasant and value-driven experience.
172 - 180 N Genesee St, Utica, NY 13502, USA
Get directionsMy first time at this location we came into town for a family emergency and checked in at about 130am. Erika was working the front desk and was very helpful at that point. I was thankful they still had rooms. The rooms were clean, the hotel presentation was nice. We came back about a week later for a funeral and saw Erika again. She was beyond helpful and informative. Her silly personality made these hard times alot easier that I couldn't help but smile when I saw her. She helped me extend my stay and with laundry information. I also loved the Easter festivities that this hotel participated in because it shows a more personal side besides " just professional and work". We are all human and it's always nice when we can show that personable side. The other staff was great as well. Jessie and Issac. But if we come back, I'll be looking for Erika! Lol thanks to everyone there for the great stay.
Apr 19, 2025 · Breanna MarieVery clean and updated! Beds were comfortable! Location was very convenient with great restaurants options near. Pool was great. I will say, the fitness center picture on the website should be updated as the facility is much bigger and better with more equipment than what is pictured. Amazing experience!
Apr 06, 2025 · Daisy DeanShocked this is considered a Hilton! The pictures speak for themselves, but the rooms were the worst I’ve ever seen. The doors are paper thin and the door seal doesn’t even cover the door (gaps and light come through), rooms aren’t cleaned/taken care of by staff and management are not around when these issues occurred. Service was good at the main desk, but other than that I honestly would say this is the last Hampton Inn I will stay at. Location is a good area, close to major highways and restaurants.
Apr 15, 2025 · Jonathan TucholskiThe hotel is tucked behind a Denny's with no clearly marked access. The desk wasn't manned constantly but they were helpful when they returned. Rooms were clean and comfortable. Breakfast was good.
Apr 16, 2025 · Gary ShatrawThe room was clean and up to date. The mattress was a bit soft for my liking. Breakfast was average. I heard a train running early in the evening but it wasn't bothersome. The employees at the front desk were helpful and accommodating.
Jan 26, 2025 · P H150 N Genesee St, Utica, NY 13502, USA
175 N Genesee St, Utica, NY 13502, USA
119 N Genesee St, Utica, NY 13502, USA
23 Wells Ave, Utica, NY 13502, USA
71 N Genesee St, Utica, NY 13502, USA
238 N Genesee St, Utica, NY 13502, USA
20 Weaver St, Utica, NY 13502, USA
102 Lafayette St, Utica, NY 13502, USA
200 Genesee St, Utica, NY 13502, USA
600 State St 5th Floor, Utica, NY 13502, USA
1777 Burrstone Rd, New Hartford, NY 13413, USA
141 New Hartford St, New Hartford, NY 13413, USA