For individuals and families utilizing the "Hotels Near Of Me" platform to find suitable accommodation in Utica, NY, the Holiday Inn Express & Suites Utica by IHG presents itself as a highly attractive and practical option. Situated at 23 Wells Ave, Utica, NY 13502, USA, this hotel is part of the globally recognized IHG (InterContinental Hotels Group) brand, synonymous with reliability, comfort, and value. Its strategic location, coupled with its commitment to guest satisfaction, makes it a pertinent choice for various types of travelers seeking a convenient and welcoming stay in the Mohawk Valley.
The environment surrounding the Holiday Inn Express & Suites Utica is characterized by its accessibility and proximity to key transportation arteries and local attractions. Located on Wells Avenue, it benefits from being easily reachable from major roads, including the New York State Thruway (I-90), making it an ideal stopover for travelers passing through or those specifically visiting Utica. The area, part of the 13502 zip code, offers a blend of commercial and light industrial zones, ensuring a relatively quiet stay while remaining connected to urban conveniences. Guests will find various dining options within a short driving distance, ranging from fast-casual eateries to local restaurants. The hotel’s environment is particularly beneficial for those visiting nearby educational institutions or businesses, as well as leisure travelers exploring the wider Utica area. Its location also places it within reasonable reach of popular local attractions such as the Adirondack Scenic Railroad, as noted by customer reviews, suggesting it's well-suited for those looking to embark on scenic journeys or explore the region's natural beauty. Furthermore, being part of a developed commercial area provides a sense of security and ease of access to necessary services.
The services at Holiday Inn Express & Suites Utica by IHG are tailored to provide maximum comfort and convenience for guests, aligning perfectly with the expectations of the "Hotels Near Of Me" user base. A standout service, consistently praised by guests, is the complimentary hot breakfast, which includes the brand's signature "Express Start™ Breakfast." This offering ensures a satisfying and convenient start to the day without additional cost. Complimentary Wi-Fi is standard throughout the hotel, essential for both business and leisure guests to stay connected. The hotel features an indoor pool and a fitness center, allowing guests to relax and maintain their exercise routines regardless of the weather. For business travelers, a business center equipped with computers and printing facilities is typically available. The presence of a 24-hour front desk ensures that assistance is always at hand, a service often highlighted in positive guest reviews, with staff members like Malachi and Peter being commended for their professionalism, friendliness, and helpfulness. The hotel also provides free self-parking, a valuable amenity for guests traveling by car. A particularly forward-thinking service, as noted in a recent review, is the ongoing installation of "car chargers," which is a significant plus for guests with electric vehicles. This demonstrates the hotel's commitment to modern amenities and guest convenience. Housekeeping services ensure rooms are clean and well-maintained, contributing to a comfortable stay.
The features of Holiday Inn Express & Suites Utica by IHG are designed for practicality and comfort, offering more than just a basic room. The "Suites" in its name indicate that guests can expect more spacious accommodations, potentially including separate living areas or larger layouts than standard hotel rooms, providing added comfort for families or extended stays. Each room is typically well-appointed with essential amenities such as comfortable beds, flat-screen TVs with a selection of channels, coffee makers, mini-refrigerators, microwaves, irons, and ironing boards, as well as hair dryers. The presence of "extra blankets and pillows" in rooms, as highlighted by a customer review, speaks to the hotel's attention to guest comfort. The "clean and updated" nature of the rooms is a consistent theme in guest feedback, reflecting ongoing maintenance and modernization efforts. The hotel's commitment to creating a welcoming atmosphere is evident in its holiday decorations, which received positive mention during a "Polar Express" trip, showcasing an effort to enhance the guest experience beyond basic lodging. Being an IHG property, it adheres to specific brand standards for quality, safety, and service. The accessibility features, common across IHG hotels, also ensure that the property can accommodate guests with various needs. The positive interactions with staff, from check-in hosts to housekeepers and kitchen staff, are a key feature that contributes to the overall feeling of being "like home," as one reviewer expressed.
In terms of promotional information, Holiday Inn Express & Suites Utica by IHG would leverage its brand recognition and value-added services to attract guests on the "Hotels Near Of Me" platform. Common promotions would include competitive nightly rates, often complemented by the complimentary hot breakfast. Special offers for IHG Rewards Club members, such as discounted rates, points accumulation for free nights, and exclusive access to deals, are a standard promotional tool. The hotel might run seasonal packages, particularly during local events or holidays, such as "Adirondack Railway Adventure" packages that could include a slight discount on rooms for guests taking the scenic train ride. Discounts for AAA/AARP members, government employees, or corporate rates for business travelers are also frequently offered. The availability of EV charging stations could be a featured promotion, appealing to a growing segment of eco-conscious travelers. Online booking channels, through which "Hotels Near Of Me" platforms often pull data, would display these promotions dynamically, highlighting the best available rates and any included amenities. Emphasizing the friendly and professional staff, as widely praised in reviews, would also be a subtle but effective form of promotion, showcasing the hotel's commitment to excellent customer service. The phone numbers, (315) 724-2726 and +1 315-724-2726, would serve as direct contact points for inquiries about specific promotions and availability.
In conclusion, the Holiday Inn Express & Suites Utica by IHG at 23 Wells Ave, Utica, NY 13502, USA, is a strong contender for anyone searching on "Hotels Near Of Me" in the Utica area. Its accessible environment, combined with comprehensive services like complimentary hot breakfast and modern amenities including EV charging, offers a compelling value proposition. The hotel's features, including comfortable and updated rooms and a commitment to exceptional customer service, ensure a pleasant stay. Promotional efforts would undoubtedly highlight these benefits, attracting a wide range of travelers seeking a reliable, comfortable, and friendly accommodation experience in Utica.
23 Wells Ave, Utica, NY 13502, USAGet directions >
23 Wells Ave
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Checked in at about 10:15 Sunday May 11 2025.. Malachi(not sure about the spelling)checked us in at the Utica NY location, he was professional, personable, friendly and funny.. top notch talent for IHG.. Get that young man a raise or a promotion.. make him know he’s a great employee.. We’ve stayed at hundreds of IHG hotels and he was definitely the best (there’s been plenty of good ones) first impression hosts. Good job IHG..
May 12, 2025 · J CWe had a fantastic stay overnight the day we took a trip on the Adirondack Railway. Peter was very friendly upon check-in, I returned to the front desk a few times for assistance and our expectations were exceeded and felt like home. The housekeepers and kitchen staff for breakfast... really everyone we encountered very friendly.... and they are installing car chargers a real plus! Decorated so well for the holidays given our trip on the "Polar Express"
Jan 03, 2025 · Jason TouwTypically IHG (which is a good thing, still better than Hiltons), nice staff, quick service, clean room. But man, interesting shower experience. Water pressure was so good, too good, it feels like showering in a hurricane. Water goes everywhere in the bathroom and shower curtain was inadequate.
Jan 17, 2025 · Justin VanderpoolWe came here for the Polar Express and found it to be very close to our destination and in a generally central location. The rooms are large and comfortable. The hotel is very quiet and the beds are large and comfortable. They do have a small pool and a workout area. There are several nearby restaurants and plenty of free parking.
Dec 22, 2024 · TrentThe room is clean i was place in the room that I booked but the service here, not great. My service animal was in the the car and I was greeted by the gm by "I see a pet you can't bring that here". I felt a little bit uncomfortable by the "Hi" I received. I came back out and realized I forgot my toothpaste and the gm gave me ONE small package I had to ask for more. The lobby is very loud so don't plan on sleeping if you come here.
Nov 29, 2024 · Emelyn BritoThank you for visiting our website! If you have any suggestions or thoughts, please share them—we value your feedback!
119 N Genesee St, Utica, NY 13502, USA
175 N Genesee St, Utica, NY 13502, USA
71 N Genesee St, Utica, NY 13502, USA
150 N Genesee St, Utica, NY 13502, USA
172 - 180 N Genesee St, Utica, NY 13502, USA
20 Weaver St, Utica, NY 13502, USA
238 N Genesee St, Utica, NY 13502, USA
102 Lafayette St, Utica, NY 13502, USA
200 Genesee St, Utica, NY 13502, USA
600 State St 5th Floor, Utica, NY 13502, USA
1777 Burrstone Rd, New Hartford, NY 13413, USA
141 New Hartford St, New Hartford, NY 13413, USA