Red Roof Inn Utica ico

Red Roof Inn Utica

Hotels Near Of MeNew YorkOneida CountyUticaWeaver Street

20 Weaver St, Utica, NY 13502, USA

3.0

The 1st room I was given had no sheets on the 2 beds, it wasn't cleaned at all, there was something hairy in the toilet, hair in the shower, empty water bottles and glasses, mattress covers stained. I was told they hired a new cleaner and I said well you should fire her. The 2nd room was better but the dead bolt wouldn't lock. I didn't even use the shower, it was all worn out. The people hanging around outside were sketchy, smoking everything and God knows what else. The only good thing was the girl at the front desk was very nice but everything else was horrible. And it wasn't cheap, cost me $100 for the night and that was a discount because of the condition of the first room. The pictures of their website are very deceiving!

Mary
  • Overview
  • (680) 214-4998
  • www.redroof.com

Red Roof Inn Utica Introduce

For local users in Utica, New York, seeking "Hotels Near Of Me" with a focus on affordability, Red Roof Inn Utica at 20 Weaver St, Utica, NY 13502, USA, presents itself as a budget-friendly option. As part of the Red Roof Inn chain, it generally aims to provide basic, no-frills accommodation for travelers. It's important for potential guests to consider both the advertised features and recent customer feedback for a balanced understanding of what to expect.

Environment: Basic Comfort and Accessibility

The Red Roof Inn Utica, built in 1987 and last renovated in 2013, is a two-story property with 112 rooms. It features exterior corridors, which is common for this hotel type, and offers convenient access to rooms. The hotel is 100% smoke-free, aiming to provide a clean air environment for guests, although some reviews mention lingering odors from past issues. The overall aesthetic is functional and straightforward, reflecting its budget-friendly positioning. The lobby area offers a place to relax and access free coffee.

Strategically located just off I-90 at Exit 31 and with easy access to Route 12 N, the hotel is positioned for travelers seeking convenient stopovers. Its proximity to an Amtrak Train Station (Boehlert Transportation Center, 1.2 miles away) adds to its accessibility for those using public transport. While not in the immediate heart of downtown, it's a short drive to various local attractions, including the National Distance Running Hall of Fame, Munson Williams Proctor Institute, FX Matt Brewing Company, Stanley Center for the Arts, and the Adirondack Bank Center at the Utica Memorial Auditorium. For dining, there are options like Babe's Macaroni Grill, Wendy's, and Friendly's nearby. However, it’s worth noting that some customer reviews describe the surroundings as "shady" with "sketchy" people hanging around outside, which might impact the perceived safety or comfort for some guests.

Services: Core Amenities with Mixed Feedback

Red Roof Inn Utica provides a set of essential services designed to cover basic guest needs. A 24-hour front desk is available to assist guests with check-in, check-out, and any inquiries. Complimentary Wi-Fi is offered throughout the property, including in guest rooms, aiming to keep guests connected. Free self-parking is also provided on-site, including limited space for trucks and buses, which can be a valuable amenity for travelers with larger vehicles.

Other services include free coffee in the lobby, and accessibility features such as TTY and bed shakers for communication assistance. The hotel is pet-friendly, allowing up to two well-behaved domestic pets (cats or dogs) up to 80 lbs, with the first pet staying free (a fee applies for the second). Housekeeping is generally provided weekly, with options for fresh towels and bedsheets upon request. The hotel also offers contactless check-in/out for added convenience.

However, customer reviews present a mixed picture regarding the execution of these services. While some guests praise the front desk staff for being "very nice" and "helpful," others report significant issues, such as rooms not being cleaned prior to arrival, stained mattress covers, hair in showers, and non-functional deadbolts. The presence of bed bugs in at least one reported instance is a serious concern that guests should be aware of, despite the quick refund provided by the receptionist in that specific case. These inconsistencies in cleanliness and maintenance suggest that while the services are advertised, their delivery can be highly variable.

Features: Standard Room Inclusions

The 112 guest rooms at Red Roof Inn Utica are designed to be functional, offering basic in-room amenities. Rooms are equipped with air conditioning (climate-controlled), a desk, telephone with free local calls, and a flat-screen TV with expanded cable, first-run movies, and on-demand video options. For added convenience, some rooms include a microwave, refrigerator, and coffee/tea maker. All rooms are non-smoking, and include complimentary toiletries in the private bathrooms, which feature a shower/tub combination. In-room safes are also available, though some sources indicate a small nightly fee for their use. Photos on the hotel's website often depict recently renovated rooms with new "comfy Rest Suite beds by Serta," new high-end bedding, and new flooring, aiming for a modern and clean appearance.

Beyond the rooms, the property includes an ATM, vending machines, and a common area with a television. There's also an outdoor picnic area with BBQ facilities, which guests might find appealing in warmer weather. The hotel offers accessible rooms with features like roll-in showers and grab bars, catering to guests with disabilities. While the hotel states that children 17 and under stay free when using existing beds, cribs/infant beds are not available.

It's important to note that the features, particularly the condition of the rooms, can be a point of discrepancy between official descriptions and guest experiences. Reviews highlight issues such as worn-out showers and rooms smelling of urine or stale smoke, which contradict the expectation of a "clean and recently renovated" space. The emphasis on "exterior corridors" might be a factor for some guests, and the lack of an elevator (as the hotel is two stories) means upper floors are accessible by stairs only.

Promotional Information: Value-Oriented Stays

Red Roof Inn Utica, as part of the broader Red Roof Inn brand, frequently offers various promotions and discounts to attract guests, particularly those looking for value. These typically include:

  • AAA/CAA Member Discounts: Members can often save up to 15% on their stays.
  • AARP Member Discounts: Similar savings are usually available for AARP members.
  • Advance Purchase Deals: Guests who book at least 7 days in advance may be able to save up to 15% or more off the Best Available Rate, though these bookings often require full advance payment and are non-refundable.
  • Government & Military Discounts: Special rates are typically offered for government employees and military personnel.
  • Senior Travelers Discounts: Seniors can often benefit from a 10% saving.
  • RediRewards Program: The loyalty program offers additional discounts and points accumulation. Joining RediRewards can unlock savings of up to 25% at select hotels with Advance Purchase Member Rates.
  • Pet-Friendly Policy: The "first pet stays free" policy is a significant promotional point for travelers with animals, although a fee applies for a second pet.
  • Weekly Rates: For guests needing extended stays, weekly rates are often available, providing cost savings for longer visits.

Potential guests are always encouraged to visit the official Red Roof Inn website or contact the hotel directly at (680) 214-4998 or +1 680-214-4998 to inquire about the latest promotions, current room availability, and to confirm any specific details about the hotel's condition or policies, especially given the mixed customer feedback. While the hotel aims to offer competitive pricing, the overall experience can be highly dependent on individual room assignment and recent maintenance efforts.

Red Roof Inn Utica Photos

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Red Roof Inn Utica Location

Red Roof Inn Utica

20 Weaver St, Utica, NY 13502, USA

Get directions

Reviews

The 1st room I was given had no sheets on the 2 beds, it wasn't cleaned at all, there was something hairy in the toilet, hair in the shower, empty water bottles and glasses, mattress covers stained. I was told they hired a new cleaner and I said well you should fire her. The 2nd room was better but the dead bolt wouldn't lock. I didn't even use the shower, it was all worn out. The people hanging around outside were sketchy, smoking everything and God knows what else. The only good thing was the girl at the front desk was very nice but everything else was horrible. And it wasn't cheap, cost me $100 for the night and that was a discount because of the condition of the first room. The pictures of their website are very deceiving!

May 04, 2025 · Mary

Never stayed at a Red Roof and prob now never will. We were only staying in the area for a night so figured we book something cheap. But now i know why its cheap. Bed bug found! Room 132. Bed closest to the bathroom. Receptionist was quick to give a refund. So she was great throughout. No issues with staff. Decided to stay somewhere else. Do better Red Roof. Do better

Mar 09, 2025 · Damian

No fridge, no microwave, no clothing iron, outdated TV, insanely tiny room, and the wifi doesn’t work. Quite literally missed on every single basic standard for a room. Roaches in the room. Also while walking from my room to the lobby to get ice, they had a staff member driving roughly 40 MPH in a parking lot almost hit me, I gave him a dirty look but didn’t even open my mouth, and he proceeded to get out of his car cursing at me. This place is an absolute joke.

May 20, 2025 · Jalen Burress

I’d love to thank the staff of Red roof inn for such a lovely stay. The beds were super comfy and smelled clean and welcoming. The pillows were the correct amount of firmness, the bathroom was clean and the toilet paper was even folded! lol the hot water and pressure was perfect. The young man behind the desk (sorry I forgot his name) was super sweet. Even the check out gentleman was courteous and I know from experience this is a hard and tedious job. I could tell that these people actually cared about their customers and their service. Oh and Mocha was super friendly and helpful. I will be staying here again! I didn’t like some of the reviews I had read. I thought I would share this because I think that the staff should know they did really well. Thank you.

Dec 31, 2024 · Melanie Baba

First room was so polluted with cigarette smoke smell we started wheezing. Asked for a new room which was much better but the office smelled of pot smoke to get the keys. In the new room there was no trash can, there was blood(?) on the back wall in the bathroom which was awful and needed to be cleaned. The beds were very firm. Only 2 pillows on each double bed. No glassware or soap in the room and only 2 towels. The only good thing was it was quiet.

Mar 21, 2025 · M H

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