hihotels by Hospitality International

When local users search for "Hotels Near Of Me," they are typically looking for a place to stay. However, the entry "hihotels by Hospitality International" at 1726 Montreal Cir Suite 110, Tucker, GA 30084, USA, does not refer to a direct hotel property where one can book a room. Instead, it is the corporate headquarters of Hospitality International, Inc., a prominent company that operates as a franchisor for a portfolio of economy and mid-scale hotel brands. Therefore, this introduction will focus on what hihotels by Hospitality International actually is, its business model, and how it relates to the broader hotel landscape, while also addressing the direct customer feedback provided, which pertains to a stay at one of its branded properties.

The address 1726 Montreal Cir Suite 110, Tucker, GA 30084, USA, indicates an office location, not a hotel. This places hihotels by Hospitality International within a commercial and business park environment in Tucker, a suburb northeast of Atlanta. Tucker is a well-established community with a mix of residential areas, commercial hubs, and light industrial zones. The location provides good accessibility via local roads and proximity to major interstates like I-285, facilitating business operations and access for franchisees or potential partners. This corporate setting reflects the company's role as a business-to-business entity rather than a direct consumer-facing lodging provider.

The environment is typical of a suburban office complex, focusing on professional operations rather than guest amenities. It's designed for corporate functions, meetings, and administrative tasks related to hotel franchising and support.

Hospitality International, Inc., through its hihotels division, is a recognized leader in franchising conversion and new-build hotels for the economy lodging segment. Their primary services and features are directed towards hotel owners and developers, not individual guests looking for a room. Key aspects of their business include:

• Hotel Brands: hihotels operates five distinct hotel brands, primarily in the economy through midscale segments. These brands include:
  • Red Carpet Inn: A mix of limited and full-service properties.
  • Scottish Inns: Primarily limited-service properties.
  • Master Hosts Inns: A mix of hotels and resorts.
  • Downtowner Inns: Generally limited-service facilities in city centers or downtown locations.
  • Passport Inn: A limited-service brand.
  Collectively, these brands have over 240 locations across the United States and Canada.
• Franchise Opportunities: hihotels offers hotel owners and developers an alternative to larger, more expensive franchise systems. They aim to provide lower hotel franchise fees and flexible agreements.
• Comprehensive Support: Franchisees receive support from a dedicated corporate team that provides ongoing customer service, local sales and marketing training, and assistance with brand standards.
• Advanced Reservation System: The company leverages an advanced national reservation system, powered by Sabre, to help its franchised properties maximize bookings and revenue. They also partner with travel apps like Hopper to enhance distribution.
• Quality & Brand Growth: While valuing individuality among its franchisees, hihotels maintains certain quality standards to benefit the entire system. They focus on growing their system by signing new properties for conversion or new builds, aiming to attract hoteliers with a unique franchising model that balances brand support with operational flexibility.
• Revenue Management & Marketing: They provide services such as revenue and yield management, internet positioning, rate comparisons, social media marketing, and reputation management to help their franchisees enhance their bookings and overall profitability.

hihotels by Hospitality International promotes its franchising model as offering "tremendous value and high ROI potential" for hotel owners. They highlight their "lowest hotel franchise fees" relative to rooms revenue among many economy brands. Their approach is designed to help hoteliers maximize local-market revenue and overall brand value, while supporting their independent mindsets. They emphasize a "better approach to brand affiliation" and a "sensible standards" policy.

The company has been in operation since 1985, originating from a merger of Red Carpet Inn and Scottish Inns, showcasing a long history in the economy lodging sector. They have a loyalty program called "INNCentive Instant Rewards," offering guests discounts at participating properties, which aims to drive repeat business for their franchisees.

The customer review provided, while directly referencing "hihotels," describes an experience at one of the hotel properties operating under a hihotels brand (e.g., a Scottish Inn, Red Carpet Inn, etc.), not at the corporate office in Tucker. This distinction is crucial. The review outlines a highly negative and concerning stay:

• Cleanliness and Maintenance Issues: The most severe complaints include seeing a mouse in the room, a backed-up and overflowing toilet, only two towels provided (which had to be used to soak up toilet water), and lack of a working bathroom.
• Lack of Staff Response/Accommodation: The guest was "shocked" by the visit and reported that hotel staff could not provide information, another room, or a working bathroom, stating cleaning staff wouldn't be available until 9 AM. This indicates a significant failure in immediate guest support and problem resolution, especially for a critical issue like an overflowing toilet.
• No Compensation: The guest was not offered a refund or partial credit, nor even a different room, despite the severe issues.
• Value for Money: The guest felt the $147 paid for an overnight stay was overpriced given the "horrible service" and "shocking" conditions.

This review, while indicative of a specific property's poor performance, does not reflect the corporate operations of hihotels by Hospitality International itself, but rather the failure of one of its franchisees to uphold acceptable standards. For Hospitality International, Inc. as a franchisor, such a review would highlight a critical need for quality assurance and brand standard enforcement at that particular location. They aim to provide "clean, comfortable lodging" at value prices through their franchisees, and experiences like the one described represent a significant deviation from that goal.

In conclusion, when a local user searches for "Hotels Near Of Me" and encounters "hihotels by Hospitality International," they should understand that this entity is not a place to book a room directly. Instead, it is the parent company behind several economy hotel brands (Red Carpet Inn, Scottish Inns, Master Hosts Inns, Downtowner Inns, Passport Inn). While the company provides franchising opportunities and support to hotel owners to offer budget-friendly lodging, the quality of individual properties under its brands can vary significantly, as evidenced by the highly negative guest review provided. Potential guests interested in staying at one of these branded hotels should research reviews for that specific property to ensure it meets their expectations for cleanliness, service, and comfort. The company can be contacted for business inquiries at (770) 270-1180 or toll-free at (800) 892-8405.