Holiday Inn Express & Suites Atlanta - Tucker Northlake by IHG

For individuals and families searching for "Hotels Near Of Me" in the Tucker, Georgia area, the Holiday Inn Express & Suites Atlanta - Tucker Northlake by IHG presents itself as a contender within the Northlake vicinity. Located at 2060 Crescent Centre Blvd, Tucker, GA 30084, USA, and reachable by phone at (770) 496-1070 or +1 770-496-1070, this hotel operates under the globally recognized InterContinental Hotels Group (IHG) brand.

The Holiday Inn Express & Suites Atlanta - Tucker Northlake is strategically situated in a convenient location off I-285, offering relatively easy access to various parts of Atlanta. Its proximity to the Northlake Mall is a notable advantage for shopping enthusiasts, and guests will find numerous dining options within a short drive, some even within walking distance, such as Piccadilly Cafeteria, Hudson Grille, and O'Charley's Restaurant and Bar. For those interested in major attractions, Stone Mountain Park is approximately eight miles away, providing opportunities for outdoor recreation and sightseeing. The hotel is also within a reasonable driving distance to Emory University and Emory Hospital, as well as Atlanta studios like Electric Owl Studios and Assembly Studios Atlanta.

The hotel building itself features 6 levels and 110 guestrooms or units, including standard rooms and suites. While some reviews mention the hotel appearing "tired" and in need of a complete overhaul, other feedback suggests a generally clean environment, particularly in public areas and rooms. The property is a non-smoking establishment. Free self-parking is a key amenity, including RV/bus/truck parking on site, which is beneficial for guests traveling with larger vehicles. The property aims to offer a comfortable, if sometimes dated, base for travelers in the Tucker/Northlake area.

Guest rooms at the Holiday Inn Express & Suites Atlanta - Tucker Northlake are typically equipped with essential amenities for a comfortable stay. These include air conditioning (though some guests have reported issues with the heating/cooling system), 47-inch LED TVs with premium satellite channels, microwaves, refrigerators, coffee/tea makers, safes, desks with laptop workspaces, and irons/ironing boards. Bathrooms usually feature shower/tub combinations and complimentary toiletries. Complimentary high-speed wireless internet access is available throughout the hotel, including in all guest rooms, allowing guests to stay connected. Blackout drapes/curtains and soundproofed rooms are also features designed to enhance guest comfort.

A hallmark of the Holiday Inn Express brand is the complimentary "Express Start Breakfast," which is available daily, typically from 7:00 AM to 9:30 AM. This hot breakfast usually includes a variety of items such as eggs, meat, yogurt, fruit, cereal, and waffles, providing a convenient start to the day. Coffee and tea are also available in common areas.

For recreation and wellness, the hotel offers a 24-hour fitness center, allowing guests to maintain their exercise routines while traveling. There is also a seasonal outdoor pool with a sundeck for relaxation during warmer months. However, it's worth noting that recent information suggests the fitness facility and outdoor pool may have limited availability or closures on certain days, so guests should confirm operating hours directly with the hotel.

Business amenities include a 24-hour business center, which is equipped with computers, and a meeting room. The hotel offers at least one conference room with 720 square feet of total meeting space, suitable for smaller gatherings or presentations. Express check-out services are available for guest convenience. The hotel operates a 24-hour front desk to assist guests with any needs or inquiries throughout their stay. Other services provided include laundry facilities, dry cleaning/laundry services, a front-desk safe, and free newspapers in the lobby. Vending machines are available for snacks and beverages.

The Holiday Inn Express & Suites Atlanta - Tucker Northlake generally offers a range of accessibility features, including wheelchair-accessible parking, paths of travel, public restrooms, and in-room roll-in showers in designated accessible rooms. Service animals are also welcome on the property.

Guest reviews for the Holiday Inn Express & Suites Atlanta - Tucker Northlake by IHG present a highly mixed picture. On the positive side, many guests have commended the hotel's cleanliness, often noting "spotless rooms" and a "fresh ambiance." The staff, particularly at the front desk, has been frequently praised for being "exceptional," "friendly," "accommodating," and "professional," with some guests highlighting specific individuals for their helpfulness and positive attitudes. The convenient location, complimentary breakfast, and free parking are also commonly appreciated.

However, significant criticisms also emerge from guest feedback. Several reviewers have reported an "extreme odor of old grease" in the lobby, which can be off-putting. Issues with insufficient towels, leading to repeated requests and eventual unavailability, have been noted. Perhaps most concerning are reports of rude staff behavior, including a specific instance of a staff member picking up the phone with an "attitude" and then hanging up when the caller was not calling about a specific issue. Problems with the heating/cooling system, described as "atrocious" with temperatures increasing on their own, have led to uncomfortable stays. The presence of cigarette smoke odors in non-smoking areas, particularly near elevators, has also been a complaint. Some guests have experienced delays or issues with incidental charge refunds. These negative experiences, particularly regarding staff conduct and basic operational functionality, indicate areas where the hotel may not consistently meet guest expectations, impacting the overall perception of the brand.

As an IHG property, the Holiday Inn Express & Suites Atlanta - Tucker Northlake participates in the IHG One Rewards loyalty program. Members can avail of various benefits, including exclusive member rates, points earning and redemption for stays, and other perks. IHG frequently runs promotions, such as discounted rates, bonus points, or package deals, which can be found on the IHG website or through various online travel agencies. The inclusion of complimentary breakfast and free Wi-Fi enhances the perceived value for guests. While the hotel aims to offer a comfortable and value-driven stay, potential guests are strongly advised to consult recent reviews and consider contacting the hotel directly to inquire about specific concerns, especially those related to service and room conditions, to ensure their expectations align with the current guest experience.