Extended Stay America - Atlanta - Northlake

For local users and travelers searching for 'Hotels Near Of Me' in the Atlanta, Georgia metropolitan area, particularly around the Northlake vicinity, the Extended Stay America - Atlanta - Northlake presents itself as a dedicated option for longer-term accommodations. Located at 3300 Northlake Pkwy NE, Atlanta, GA 30345, USA, this hotel is designed to provide guests with essential amenities for extended stays, aiming to offer a home-away-from-home experience. This introduction will offer an objective overview, drawing from both the hotel's stated features and direct customer feedback, which, as will be seen, indicates a varied guest experience.

• Environment and Location: Extended Stay America - Atlanta - Northlake is strategically situated in the Northlake area, offering relatively easy access to various parts of Atlanta. The hotel's location places it near major interstates, providing convenience for travelers by car. It is approximately 20 minutes from Atlanta's city center, making it accessible to downtown attractions while being in a more suburban setting. Nearby points of interest include Northlake Mall, providing shopping and dining options within easy reach. For business or medical needs, the hotel is within convenient reach of Emory University Hospital, Mercer University, and several corporate office parks. Recreational opportunities like Stone Mountain Park, the Georgia Aquarium, the World of Coca-Cola, and the High Museum of Art are also accessible from this location. The hotel's official description emphasizes that guests can "make the most of your time in Atlanta, GA." However, customer reviews raise concerns about the immediate environment within the hotel, with one guest describing a strong "smell like crack and weed as soon as you step in" and noting "many families living there" having "a party outside and were screaming at each other till the wee hours of the morning," leading to a feeling of not being "safe there." This suggests that while the external location offers convenience, the internal atmosphere may not always be conducive to a peaceful stay, particularly for leisure travelers or those unfamiliar with extended-stay dynamics. The area is generally well-connected, with public transport options available for wider city exploration.

• Services and Amenities: As an extended-stay property, the Extended Stay America - Atlanta - Northlake focuses on providing practical amenities for guests staying for a few days, weeks, or longer. A key offering is the complimentary grab-and-go breakfast, typically including items like muffins, hot cereal, coffee, and tea, available daily from 6 AM to 9:30 AM. All suites are equipped with free Wi-Fi, allowing guests to stay connected, with options for paid Wi-Fi upgrades for higher speeds. The hotel features on-site guest laundry facilities, open 24/7, which is a crucial amenity for extended stays. There is also an on-site fitness center for guests to maintain their workout routines. Barbecue grills are available on-site for guest use, offering an alternative for meal preparation. The front desk is generally 24-hour, and accessible features are provided, including an accessible front desk counter and handicap parking. Housekeeping services are structured for extended stays: for stays of one to seven nights, fresh towels and linens are available at the front desk as often as needed; for stays of eight or more nights, one full-service housekeeping is provided every two weeks, with additional full-service or refresh cleanings available for a fee. However, similar to the environmental aspect, customer reviews highlight significant discrepancies. One review stated, "Everything listed as an amenity is NOT AVAILABLE," specifically mentioning that "Only one elevator works!!!" and that the fitness center was not accessible. Another review noted that "Breakfast was limited and closed at 9" and that only "coffee and tea" were available, with "no creamer" some days, further suggesting that the promised amenities might not always meet expectations or be fully functional.

• Features of the Rooms: The Extended Stay America - Atlanta - Northlake offers spacious suites, with various room types including Deluxe Studios with one queen bed, One Bedroom Suites with one queen bed and a sofa sleeper, and Two Bedroom Suites with two queen beds and a sofa sleeper. A hallmark feature of all suites is the "fully equipped kitchen," which typically includes a full-sized refrigerator, stovetop, microwave, and dishwasher, along with essential kitchenware like cookware, dishware, and utensils. This allows guests the flexibility to prepare their own meals and save on dining out. Rooms also come with a flat-screen LCD TV with premium cable channels, free Wi-Fi, and a dedicated workspace with a desk and desk chair. Premium bedding, climate-controlled air conditioning, and a private bathroom with a shower/tub combination, free toiletries, and a hairdryer are standard. Iron and ironing boards are available in every room. Some rooms also feature a separate sitting area and hypo-allergenic bedding. However, customer reviews present a concerning picture regarding room conditions and discrepancies. One guest who booked a "2 bedroom suite online fully paid" upon arrival was told, "oh we don't have that," and was placed in a "just basic room one bed one pull out couch all in same room," with the hotel refusing a refund. This highlights a significant issue with room allocation and booking accuracy. Furthermore, reviews repeatedly mention serious cleanliness issues: "The room was clean but smelled like cigarettes," "roaches everywhere!!!", and "dirty floors." One review also stated, "no microwaves in the rooms," contradicting official listings, although other sources confirm their presence. This strong negative feedback suggests a significant gap between advertised room features and the actual condition guests may encounter.

• Policies and Accessibility: As part of the Extended Stay America brand, the hotel generally adheres to specific policies:

  • Check-in time is typically 3:00 PM, and check-out is by 11:00 AM. Early check-in and late check-out options are available, but often incur additional fees and are subject to availability. Guests are required to show a photo identification and credit card upon check-in.
  • The minimum age for check-in is generally 18 years old, though some sources may indicate 21, so it is always best to confirm directly with the hotel.
  • The hotel is pet-friendly, welcoming two pets (dogs or cats) up to 50 lbs per room. There is an additional non-refundable fee of $25 per pet, per night for the first six nights, and $10 per pet, per night thereafter. Larger pets or more than two pets require property manager approval. Service animals are welcome and exempt from fees. It's important to note that while the policy allows pets, one review mentioned "people have dogs and there are cats everywhere," which could contribute to general noise or cleanliness issues if not managed properly.
  • The property is officially designated as 100% smoke-free. However, a review stating the room "smelled like cigarettes" and the "Whole hotel smells like crack and weed" indicates potential issues with policy enforcement and could be a concern for guests sensitive to odors.
  • Extended Stay America properties are generally committed to accessibility. This location offers accessible features including an accessible front desk, parking, and accessible routes to common areas and guest rooms. Accessible hotel features available include, but are not limited to, access from site arrival points to the hotel entrance (with pedestrian paths and curb cuts), accessible parking (for vans and standard automobiles), an accessible entrance with sufficient door width, an accessible registration counter, and accessible guest room bathrooms (with features like grab bars, accessible toilets, roll-in or tub showers, accessible controls, and other features). Auxiliary aids and services are available, and a wheelchair-accessible fitness center and pool are mentioned. Guests with mobility disabilities may request bed frame removal with advance notice.

• Promotional Information and Special Notes: Extended Stay America - Atlanta - Northlake often promotes its "STAY longer. Save more.®" program, offering discounts for bookings of 7 nights or more, making it an attractive option for guests needing longer accommodations for work, relocation, or extended visits. They also offer exclusive member rates and seasonal flash sales. The provision of fully equipped kitchens and on-site guest laundry are key value propositions, aiming to provide a cost-effective alternative to traditional hotel stays or apartment rentals for extended periods. However, potential guests should be highly cautious given the stark contrast between official descriptions and numerous negative customer reviews regarding cleanliness, pest issues (roaches), noise disturbances, and significant discrepancies in room type fulfillment and staff demeanor. While some positive reviews exist, highlighting convenience and basic functionality, the severity of the negative feedback suggests a highly inconsistent experience. For the most accurate and up-to-date information on availability, rates, and to address any specific concerns or confirm current conditions, it is strongly advised to contact Extended Stay America - Atlanta - Northlake directly at (770) 938-0408 or +1 770-938-0408 before making a reservation. This direct communication can help manage expectations and verify the services and room quality on offer.

In conclusion, Extended Stay America - Atlanta - Northlake is positioned as a convenient and cost-effective solution for extended stays in the Atlanta Northlake area, offering essential amenities like in-room kitchens and laundry facilities. While its official offerings suggest a comfortable stay, the numerous and severe negative customer reviews regarding cleanliness, pest infestations, noise, and service inconsistencies demand careful consideration. Prospective guests searching for 'Hotels Near Of Me' for a longer duration should be prepared for a potentially variable experience and are strongly encouraged to contact the hotel directly to confirm current conditions and address any concerns before booking.