Hilton Long Island/Huntington

The Hilton Long Island/Huntington, situated at 598 Broadhollow Rd, Melville, NY 11747, USA, is a prominent hotel option for individuals searching within the "Hotels Near Of Me" category in the Long Island area. As a Hilton property, it aims to provide a certain standard of comfort and service that is typically associated with the brand. This introduction will provide an objective overview of the hotel's environment, services, features, and available promotional information, incorporating insights from recent customer reviews.

The Hilton Long Island/Huntington is strategically located in Melville, a significant business and commercial hub on Long Island. Its address on Broadhollow Road (Route 110) places it in a prime position for easy access to major corporate offices, industrial parks, and various local attractions. Route 110 is a key artery connecting different parts of Long Island, making the hotel accessible for both local and out-of-town guests traveling by car.

The hotel's environment is designed to cater to a mix of business and leisure travelers. While surrounded by commercial establishments, the property itself aims to offer a comfortable retreat. Its location provides convenient access to a variety of Long Island points of interest, including:

• Adventureland: A popular family amusement park.
• Walt Whitman Shops: An upscale shopping mall for retail therapy.
• Bethpage State Park: Home to five golf courses, including the renowned Black Course.
• Farmingdale State College and Stony Brook University: Proximity for those visiting academic institutions.
• Long Island wineries: Providing opportunities for wine tasting tours.
• Beaches: Access to Long Island's famous beaches for recreational activities.
• Plainview, Huntington, and Farmingdale: Nearby towns offering additional dining, shopping, and entertainment options.

The hotel is also approximately 30 minutes from Long Island MacArthur Airport (ISP), offering convenience for air travelers.

The Hilton Long Island/Huntington offers a comprehensive array of services and amenities, aiming to provide a full-service hotel experience. These generally include:

• Accommodations: The hotel typically features a range of rooms and suites equipped with standard Hilton amenities such as HDTVs, work desks, Wi-Fi access, coffee makers, and comfortable bedding. Some rooms may offer executive lounge access or additional space.
• Dining: The hotel usually has on-site dining options, often including a restaurant for breakfast, lunch, and dinner, and a bar or lounge for drinks and lighter fare. Room service is typically available.
• Recreation and Fitness: Guests can expect facilities like an indoor pool and a seasonal outdoor pool. A fitness center is also typically available for guests to maintain their workout routines.
• Business and Event Facilities: As a Hilton property in a business hub, the hotel is equipped with extensive meeting and event spaces, including ballrooms and smaller meeting rooms, suitable for conferences, weddings, and other social gatherings. A business center with printing and internet access is usually available.
• Conveniences: Common conveniences include a 24-hour front desk, express check-in/check-out, luggage storage, laundry/dry cleaning services, and an ATM. Complimentary self-parking is usually provided. The hotel is generally pet-friendly, with specific policies and fees applicable.

The Hilton Long Island/Huntington aims to provide a reliable and comfortable stay, leveraging the established brand standards of Hilton. However, recent customer reviews indicate significant inconsistencies in the guest experience, which are important for potential visitors to consider. Positive aspects often highlighted for Hilton properties, generally, include a welcoming ambiance and a range of facilities. The hotel's location is often cited as convenient for accessing various parts of Long Island.

However, recent guest feedback specifically for this property points to several areas of concern:

• Room Condition: Multiple reviews mention issues such as non-functional air conditioning, exposed wires in hallways, broken furniture (beds, dressers), clogged washbasins, leaking showers, and uncleanliness (hair and dust on floors, dirty carpets). Some guests reported smoke smells in non-smoking rooms.
• Maintenance Issues: Beyond room-specific problems, general property maintenance appears to be a concern, with reports of broken elevators, non-working jacuzzis, and visible white foam patches in the pool.
• Customer Service: While some guests might experience satisfactory interactions, specific reviews describe the front desk staff as "horrible" and "rude," with instances of unhelpful responses to complaints (e.g., advising to open windows instead of fixing AC) and a lack of empathy or compensation for significant discomforts. There are also mentions of calls to the front desk being ignored.
• Housekeeping Standards: Concerns about housekeeping practices have been raised, with observations that rooms are not vacuumed, leading to hair and dust accumulation.
• Amenities Functionality: Reports of coffee makers having no accessible outlets and overall outdated appearance of rooms and bathrooms suggest a need for updates.

These detailed accounts suggest that while the hotel aims to offer a Hilton-standard experience with its range of amenities, the actual execution and maintenance may fall short of expectations, leading to a disappointing stay for some guests. The discrepancy between the perceived brand standard and the actual experience is a recurring theme in critical reviews.

As a Hilton brand hotel, the Hilton Long Island/Huntington participates in the Hilton Honors loyalty program. This allows guests to earn points for their stays, which can be redeemed for free nights, exclusive experiences, and other benefits. The hotel's promotional efforts typically focus on its comprehensive amenities, convenient location for both business and leisure travelers, and its capacity for events and meetings. Booking directly through Hilton channels or via their official website often provides access to member-exclusive rates and special offers. However, potential guests are strongly advised to review recent customer feedback to set realistic expectations regarding the current condition and service levels of the property, especially given the detailed negative experiences shared by recent visitors. Any promotions should be weighed against the reported inconsistencies in quality and maintenance.