Holiday Inn New Orleans West Bank Tower by IHG

Hello, Louisiana locals! When planning a visit to the vibrant New Orleans area, whether it’s for business, a family getaway, or hosting out-of-town guests, choosing the right hotel can truly enhance the experience. Today, we're focusing on a familiar name conveniently located on the West Bank: the Holiday Inn New Orleans West Bank Tower by IHG. This hotel offers a unique vantage point to explore the "Big Easy" while providing a comfortable and accessible base right here in Gretna.

Holiday Inn, part of the extensive IHG (InterContinental Hotels Group) family, is a brand synonymous with comfortable stays and dependable services. The New Orleans West Bank Tower location aims to deliver on this promise, providing a solid choice for those seeking a balance of proximity to the city's attractions and a slightly more relaxed atmosphere away from the immediate downtown bustle. We'll delve into what you can expect from this particular hotel, from its strategic location and convenient amenities to its features and guest feedback, ensuring you have all the information needed to consider it for your next visit to the New Orleans region.

The Holiday Inn New Orleans West Bank Tower by IHG is strategically situated at 275 Whitney Ave., Gretna, LA 70053, USA. This location places it on the West Bank of the Mississippi River, offering a distinct advantage for guests seeking easy access to New Orleans' core attractions without being directly in the midst of its sometimes overwhelming energy. Gretna itself is a historic and charming city with its own unique character, offering a quieter alternative to staying directly in downtown New Orleans.

Its accessibility is a major selling point. The hotel is noted to be just a "five minute drive from the French Quarter" and offers "easy access to Bourbon Street, jazz clubs, and the Morial Convention Center." This means guests can quickly cross the Crescent City Connection bridge (US-90 Business) to reach the heart of New Orleans' tourist destinations. The proximity to major expressways also makes it easy to navigate to and from Louis Armstrong New Orleans International Airport (MSY) and other regional points of interest. Free self-parking is available on-site, a significant convenience that saves guests the hassle and expense often associated with parking in the more congested areas of New Orleans. The hotel is also a short walk (six minutes) from Oakwood Center, a local shopping destination, and is within easy reach of the Port of New Orleans Cruise Terminal and Julia Street Cruise Terminal, making it a practical choice for pre- or post-cruise stays.

The Holiday Inn New Orleans West Bank Tower is equipped with a range of services designed to make your stay comfortable and convenient. Here are some of the key offerings:

• On-Site Dining: The hotel features the Round House Bar & Grill, an on-site restaurant serving American cuisine for breakfast, lunch, and dinner. It offers "local and traditional New Orleans favorites," providing convenient dining options without leaving the hotel. Buffet breakfast is available for a fee (approximately USD 10.99 per person).
• Outdoor Swimming Pool: Guests can enjoy a refreshing outdoor swimming pool, perfect for relaxing after a day of exploring.
• 24-Hour Fitness Center: A well-equipped "Precor Fitness Center" with treadmills, elliptical machines, free weights, and yoga equipment is available for guests to maintain their workout routine.
• Complimentary Wi-Fi: High-speed wireless internet access is available throughout the hotel, including in guest rooms and public areas.
• Meeting & Event Facilities: The hotel features "2,414 sq. ft. of total meeting space" across two meeting rooms, with the largest room being 1,050 sq. ft. This makes it suitable for conferences, banquets, and various events.
• Business Center: A fully equipped business center provides computer and printing access for business travelers.
• In-Room Amenities: Each room typically includes a 50-inch flat-panel HDTV, mini-refrigerator, microwave, and coffee maker, enhancing guest comfort and convenience. Suites also offer separate living areas and kitchenettes.
• Laundry Facilities: On-site laundry facilities, including a laundromat and laundry service, are available.
• 24-Hour Front Desk: The hotel provides 24-hour front desk service, ensuring assistance is available at any time.
• Free Self-Parking: Ample complimentary parking is available on-site.
• Luggage Storage: Guests can utilize luggage storage services for convenience before check-in or after check-out.
• Concierge Services: Assistance with tours, tickets, and local information is typically available.

Despite some mixed feedback, the Holiday Inn New Orleans West Bank Tower offers several notable features that contribute to a positive guest experience:

• Strategic West Bank Location: Its position in Gretna offers a fantastic balance of affordability and easy access to downtown New Orleans. Guests appreciate being "near the French Quarter without French Quarter prices" and having "easy access to the highway back towards New Orleans East."
• Convenient for Cruisers: Given its proximity to the Port of New Orleans Cruise Terminal, it's a popular choice for guests embarking on or disembarking from cruises, especially with the benefit of free extended parking options.
• Positive Staff Interactions: Many guests consistently praise the "very nice and pleasant" staff, highlighting that "checking in and out was easy" and that "the front desk staff was kind, thorough, and professional." Despite one noted negative experience, the general sentiment regarding staff is overwhelmingly positive, with reviews stating, "The staff was very nice and pleasant."
• Spacious Rooms: Some guests have commented on the spaciousness of the rooms, with one noting, "Because the building is circular, the room was huge!" This adds to comfort, especially for families or longer stays.
• On-Site Dining Convenience: The presence of the Round House Bar & Grill means guests don't have to leave the property for meals, and it offers local flavors.
• City Views: Select rooms offer "City Views from Select Rooms," providing pleasant vistas of the New Orleans skyline, enhancing the overall guest experience.

It's important to acknowledge one customer review that expressed significant disappointment regarding an interaction with a specific front desk associate (Malicia) concerning parking for a handicapped individual, describing the service as having "unnecessary attitude and dismissiveness" and rooms not being "as clean as expected." While this is a critical piece of feedback that points to a need for consistent customer service training and cleanliness standards, it's juxtaposed with numerous other reviews praising the staff and cleanliness, suggesting it may have been an isolated incident.

As an IHG Hotels & Resorts property, the Holiday Inn New Orleans West Bank Tower frequently participates in IHG's global promotions and may also offer specific deals unique to its location. To find the most current and relevant offers, it is always advisable to check the official IHG website or contact the hotel directly. Common promotions may include:

• IHG One Rewards Member Rates: Exclusive discounted rates and benefits for members of the IHG One Rewards loyalty program, which is free to join.
• "Save with Our Advance Purchase Rate": Discounts for booking your stay a certain number of days in advance.
• "Stay Longer and Save" offers: Reduced rates for extended stays, encouraging guests to book for multiple nights.
• Seasonal Promotions: Special offers tied to holidays, local events in New Orleans, or specific times of the year.
• AAA/AARP Discounts: Special rates for members of AAA and AARP.
• Government/Military Rates: Discounted rates for government employees and military personnel.

Always inquire about any active promotions or membership benefits when making your reservation to ensure you receive the best possible value for your stay at the Holiday Inn New Orleans West Bank Tower.

For bookings, inquiries about their meeting facilities, or any other questions, you can reach the Holiday Inn New Orleans West Bank Tower by IHG using the following contact details:

• Address: 275 Whitney Ave., Gretna, LA 70053, USA
• Phone: (504) 366-8535
• Mobile Phone: +1 504-366-8535

Their team will be happy to assist you with your reservation or provide more information about their amenities and services.

For us, the residents of Louisiana, the Holiday Inn New Orleans West Bank Tower by IHG offers a highly suitable and practical choice for a variety of local needs right here in the greater New Orleans area. While its location is excellent for tourists, it presents distinct advantages for those of us living nearby.

Firstly, the hotel's position in Gretna provides a convenient base away from the immediate hustle and bustle of downtown New Orleans, while still offering quick and easy access to the city's attractions. This means locals can enjoy the "Big Easy" for events, festivals, or a night out, and then retreat to a more relaxed and affordable setting with the benefit of free parking. For those living on the West Bank, it's an ideal spot for hosting visiting family and friends, offering them comfortable accommodations close to your home, or even for a local "staycation" when you need a change of scenery.

Secondly, the hotel's amenities, such as the on-site restaurant and outdoor pool, provide convenient options for leisure without having to leave the property. The spacious rooms and the generally "nice and pleasant" staff, as frequently highlighted by guests, contribute to a comfortable and welcoming atmosphere that aligns with Louisiana's renowned hospitality. While there was one concerning review about staff attitude and room cleanliness, the overall consensus from multiple guests regarding smooth check-ins, clean rooms, and friendly staff suggests these might be isolated incidents, with the majority of experiences being positive. For locals planning a cruise, the proximity to the cruise terminal and the offer of free extended parking make it an exceptionally practical choice. In sum, the Holiday Inn New Orleans West Bank Tower by IHG offers a comfortable, accessible, and value-driven option right in our community, perfect for any local needing a convenient and welcoming place to stay.