HOTEL 21 NYC

Another Hotel turned into a shelter for migrants! All they do is park their non registered scooters on the sidewalk & hang out in front smoking marijuana all night. There's an overflow of trash surrounding the building & it just looks dirty. Why is it they say they come for a better life, but they don't respect the neighborhoods & appreciate the opportunities that they are receiving. It's a sad situation all around for all of us!!!

All around very decent for the price. The location gets you everywhere in Manhattan very fast with the F line at the front door. The neighborhood itself is nothing fancy, but not too terrible. The staff is okay, not fast, but very accommodating. We had 3 bookings in different rooms (was best price wise during our long stay), and we could get a new room directly when checking out the previous. The rooms were clean enough. The room wasn't cleaned while we stayed there. It's exactly what we wanted, not a 5 star review, but it was totally fine for a good price and location!

Overall, not a bad hotel. Room was decently clean and came with a fridge which was a nice surprise. Bed and pillows felt like there was a plastic covering underneath so that was a bit uncomfortable at times and made getting into bed kind of loud. The hotel does require a $60 deposit in CASH which is odd, so come prepared for that. They also made it pretty clear if you lose your room key or check out late, you'll lose the deposit. I didn't want to cause any trouble so I followed their instructions. The front desk experience I had was pleasant; then again, guess it depends on who's there. Otherwise, pretty new hotel...all updated and modern. Hardwood floors in the room and nice tiling in the shower. Water pressure was strong and hot. Thermostat worked great. Other amenities include an ice machine and the subway station is literally across the street which was very nice. No free breakfast due to Covid. I think I'll stay here again depending on the price. The area is a little sketchy, but that's Long Island for you.

For the price it's an amazing hotel. Clean, and comfortable. There is a $60 cash deposit that was not listed anywhere, but they have an ATM at the lobby. The subway is 10 steps away from the front door and will take you to Manhattan in 10 minutes. The neighborhood is fine, not the best but I came back late at night without any problems.

We booked this hotel because it is centrally located with few steps away from train station. Other than location overall experience was bad. Front desk staff is very rude and doesn't even greet properly. Their attitude is like they are doing a favor by allowing us to stay in the hotel. Rooms are very small like a dorm room. Weed smell in the corridors. They charge $60 deposit in cash which was weird. I noticed customers struggling to manage cash for deposit. Vending machines are not working properly.