Howard Johnson by Wyndham North Bergen

I will never stay in this location ever again!!!! I booked two rooms one for my best friend and one for myself and daughter. When we arrived the hotel was busy but we got into our rooms and then did the tourist thing. The following morning I was informed that my best friend saw a cockroach in her room. She saw in in between the pages of the information book on the dresser. I was shocked and immediately told our group to place everything into their luggage and into the tub. We then went out to look for garbage bags with out any success. We then asked the front desk for garbage bags and then was give tiny bags. This was unacceptable. I went back to my room to give to my daughter and she advised me that she saw a cockroach also in our room. I then told her to shake her suitcase and all her clothing/belongings into the tub and place them into her suitcase. We all did this. I then went to the lobby again and told them I was checking out and I expected a refund for both my rooms for both nights. They advised me that they would not refund me both nights as it was well into the second evening (it was about 7 pm) and I argued with them that I now have to shake all my belongings out and be extra diligent in packing all my belongs into my suitcase as I did not want to bring these "pests" home with me. I was angry as there was no sympathy for the situation I was now face with. I was also stressed to the max. I had now book another hotel. While packing, my best friend received a phone call from the front desk advising us that we had 20 mins to check out or they would be calling the police. So they threatened us now. I was pissed and confronted the manager and told her I expected a refund and that her staff were rude and unprofessional with me. I advised every patron who was checking in that I found a cockroach in my two rooms. The hotel employee said I had no right telling people but I said " I did as I was protecting people from bringing the pest home with them". NEVER STAY HERE!!!

Carpet is disgusting, looks dirty and the room smells even worse. Found cockroaches in the bedroom. NO BREAKFAST SERVED. Take into account even if they says it’s included they’ll just give you muffin, granola bar and a little juice. DO NOT TRUST the pictures bc even though you can see a waffle maker and breakfast installations those are old pictures and they do not have that now. Cleaning staff was nice but PLEASE DO NOT STAY HERE. I thought it couldn’t be as bad as the reviews BUT IT IS

Great value for money in comparison to venues in NYC and good public transport link into mid-town Manhattan. Room was very clean and had the basics. Plenty of free on-site parking available. Location on side of a busy expressway means traffic noise is constant, but wear earplugs and all is fine. Staff are very helpful & friendly and available up until midnight for late check-in. Recommended.

*****DO NOT STAY HERE. THIS IS THE MOST DISGUSTING HOTEL YOU WILL EVER FIND.***** This is the most disgusting hotel I have ever been to. The area is shady and unsafe. It is so unsafe that the person at the check-in counter is behind thick bulletproof glass. The hallways that lead to the rooms are filthy and disgusting, and the room that I was assigned to had holes and cracks in the wall, dust on the furniture, and fingerprints on the mirrors and furniture. The furniture was broken. The mirror in the bathroom was cracked. The bed sheets were stained, and the carpets were dirty and filthy. I was in the room for less than 10 minutes and was horrified by all of this. I immediately decided to leave and as I was leaving, I looked at the floor and saw a bed bug on the floor. I immediately left, and I got a hotel in Newark, NJ. When I tried to get a refund, the manager wouldn't let me talk, gave me a nasty attitude, and denied a refund. I have since called corporate, and I am working on getting a refund and making a complaint because of the treatment I received from staff and the horrific condition of this hotel (if you can call it that).

Place is disgusting, whole staff should be fired. Motel has scabies and bed bugs and they don’t think it’s a big deal. Management take 0 measures to fix they don’t fumigate at all and don’t take care of furniture at all, leaving mattresses and furniture outside for days and weeks. Housekeeping looks at me like I have 4 heads when I tell them there’s issues sleeping there. They mask their problems up by painting the walls and lots, but that doesn’t stop scabies or bed bugs at all. They have 0 knowledge on how to actually maintain the place, telling people to leave their dirty towels on the ground outside for them to pick up, air drying linen outside on top of fences, leaving furniture and mattresses outside for days and weeks. Place seriously needs to be burnt to the ground, and everyone fired. Especially housekeeping look at how they keep the mattresses people sleep in outside for days even weeks it is so bad can you imagine doing that to your own mattress I see animals climbing onto it at night and then everyone wonders where the scabies and bed bugs come from it’s from the people who work here it is terrifying that they are still in business the place needs to be burnt down and everyone needs to be fired it’s a serious safety issue all my clothes still have bed bugs in them and it needs to be destroyed because of these people I have rashes on my body for weeks and they are not going away since I stayed here these people did more damage to my life than good